6/10 Aceptable
Cliente verificado
24 dic. 2025
Le gustó: Limpieza
This could have been a really great stay, but just missed the mark. Disappointed.1) Keyless entry - Had to call the owner each time we came back to the house to get in. Did not work until less than 12 hours from check out.2) Inadequate supplies - For a listing that attracts families, there was no paper towels, no napkins, no laundry pods, and only 1 spare roll of toilet paper for 2 bathrooms. Not enough wash cloths for everyone to have one.3) Trash - both cans overflowed outside the house at the garage door. Looks like it hadn't been taken out in weeks. Even saw a mouse taking advantage of so much garbage. 4) Wifi - we shared with the host that there were 7 in our party but only 3 could get on at any given time. We had to take turns being online.5) In-app communications - clearly were not read. We first tried to remedy the door issue on the chat in the app and no response was given. What felt like a scheduled greeting was delivered and one again on the day of check out. The other issues that we brought up in the app (Wifi) were never addressed.
Cliente verificado
Se hospedó 2 noches en diciembre de 2025
