We arrived to the area around 3pm, and to our surprise, we received a text message saying that our unit was clean and available for an early check-in. We entered the early check-in code given to us via text and the unit was filthy, had several cleaners still inside, and was not close to being ready. We came back an hour and a half later and the condo was clean, but empty beer and coke cans were still left outside all around the patio/grill area and wet towels were left in the washer.
The condo location is great. It’s easy access to the beach with a pedestrian bridge and elevators. We loved the bay side with the lazy river, waterfall pool, and private dock to fish from in the evenings.
Pros:
-Great location in Fort Walton
-Condo has the perfect location within the property
-Great for families with kids
-Large master bedroom and bathroom
Cons:
-Dirty hot tub didn’t work
-Main sliding glass door not working properly
-Phone communication with property manager is lacking, hot tub and sliding glass door were never fixed during our stay
-Communication through VRBO to property manager is nonexistent.
-Beach is completely monopolized & crowded by La Dolce Vita chair/umbrella rental company. They make it impossible to bring your own beach chairs/canopy and find a spot to use them. Basically you are not allowed to use your own stuff on the Destin West property. You’ll have to walk down the beach to a different area.
Overall we enjoyed our vacation but were very disappointed about the hot tub and wasting vacation time to call every day with no results. The main reason we booked this property was for the private hot tub access on our deck. We spent a lot of time at the bayside pools which were clean and well kept, but the monopolized beach was disappointment.