Opinión verificada
6/10 Aceptable
Steve S.
22 mar. 2026
Le gustó: Limpieza, ubicación, veracidad del anuncio
No le gustó: Check-in, comunicación
They refused early check in but we parked nearby and it was clearly ready. Arrived at 4pm check in time, found maintenance worker in the house to supposedly fix a towel bar (more later). The house was 86 degrees and the a/c was turned off. It took two hours for the A/c to drop the house 2 degrees. First evening was very disappointing and uncomfortable. Also upon arrival, garbage bin outside was completely full along with multiple bags sitting around it that appeared to have been there for weeks. They sent clear instructions that someone from the company would take bins to end of driveway on Wednesday. They arrived and did that, but ONLY brought down the recycling and left all of the garbage bags and the bin alone, leaving it for us to smell. We took the bin down on our own that night but the bags outside were very gross and messy that we left those. Called the management company to make them aware and they didn’t seem concerned or apologetic. Thursday afternoon, we were showering to get ready for dinner. Getting out of the shower we noticed sound from the front door. The maintenance worker had let himself in, no notice was given to us that he would even be coming by. We did not hear him knock. Some of us were not dressed. He claimed he was there to ‘fix a towel bar’ again but none of the towel had issues. Creepy. On check out day, a couple arrived for a showing (house is for sale) 1 hour before check out time?? House was clean, great location. Bad mgmt
Steve S.
Se hospedó 4 noches en marzo de 2026