6/10 Aceptable
Krysti M.
17 dic. 2025
Le gustó: Limpieza
The host was very interactive and responsive when we reached out. We unfortunately had to reach out much more than we would have liked. - The hot water heater wasn’t working and then sprung a leak all over into the master bath and into the bedroom. We had 13 people and no hot water in primary bathroom until late in day 6 of 7 day stay where 4 of the guest were staying. There were a number of issues and lots of in and out traffic through the stay related to this issue. There was mold under the rug in the master so this didn’t seem like it was the first time it leaked. - There were rations of toilet paper, Kleenex, laundry soap, dishwasher tabs, etc… we were told they heard this from other guests they manage and were going to increase the rations in the future for longer stays. - The bedroom off the living room needs a fan and the doors should be solid for better privacy.- Plumbing/contractors and cleaning crews came without warning early and on the day of checkout more than 2 hours before we were even supposed to be out. - The living room is very echoey and it doesn’t take much to hear what’s going on in the living room in the bedrooms. The location is great, the house is nice. The hosts/managers made several commitments for communication that didn’t happen. We had to take a lot of initiative to make things right which shouldn’t happen. The main gentleman (I feel bad I forgot his name) was very apologetic to have to come back so much and for so many issues.
Krysti M.
Se hospedó 7 noches en noviembre de 2025
