Pros:
(1) Property and unit were clean. Great open concept, modern kitchen/dining room with fantastic ocean views.
(2) Large, wrap-around balcony was breathtaking.
(2) It had most kitchen accessories so we were able to prepare family meals.
Cons:
(1) Very limited bathroom and kitchen supplies such as liquid dish soap and bathroom shampoo/body wash or toilet paper. Since we rented privately (not directly with the property), the property did not want to give us any. We had to go to Walmart to purchase enough for our week stay.
(2) I booked a 2-bedroom condo on the 36th floor with 2 double beds in one room and king in other room. Then before I got to the property, I received an email advising me that my room was changed to a 2-bedroom on the 41st floor with 1 double bed + a pull-out bed in one room and a king in the other room. I did not appreciate the change without having the option to accept it. One of my boys was forced to sleep in the pull-out. One nice surprise was that the 41st floor has high ceilings which the 36th floor does not.
Overall, this was a great Zen property and I would rent a property from them again.