Thank you for your review, and we sincerely apologize for the inconvenience that you have experienced during your stay. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.

Hi Daniel. Thank you for your review and we sincerely apologize for the inconvenience that you have experienced with the code for the home. We hope that after the proper code had been issued that the remainder of your trip unfolded with ease. We hope for the opportunity to host you again in the future.

We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.

Beverly, thank you for your review. We have made the local staff aware of your feedback. They have reviewed the shower and it needs to be resurfaced. Both the TVs are working as they should. The blinds have been replaced and the shelf has been fixed in the fridge. We thank you for bringing these items to our attention and hope to host you again very soon.