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Opiniones sobre Residence Inn by Marriott Fort Lauderdale Airport & Cruise Port

3 out of 5

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 671 de 1008 opiniones" "
Evaluación: 8 - Bueno. 213 de 1008 opiniones" "
Evaluación: 6 - Aceptable. 69 de 1008 opiniones" "
Evaluación: 4 - Mediocre. 27 de 1008 opiniones" "
Evaluación: 2 - Terrible. 28 de 1008 opiniones" "

9,0/10

Limpieza

9,2/10

Personal y atención

8,8/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Randall

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 23 ene. 2024
Dear Randall, Thank you for taking the time to share that your stay at Residence Inn Fort Lauderdale Airport & Cruise Port was perfect in every way! We appreciate your fantastic feedback and hope we will be your home whenever you are in the area!Best Regards,Erin KlinsportGeneral Manager

4/10 Mediocre

javier

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The hotel is old and needs renovation. The sofa bed was broken and dirty. Breakfast was good.
Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager el 1 ene. 2024
Dear Javier, Thank you for sharing your experience. We're sorry to hear that some aspects of your stay fell short of expectations. Your feedback is important, and we'll use it to improve our services. We appreciate your understanding and hope to have the opportunity to welcome you back for an enhanced experience in the future.Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Carlos

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
None
Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager el 11 dic. 2023
Dear Carlos, It is wonderful to know you enjoyed everything about your time at Residence Inn Fort Lauderdale Airport & Cruise Port and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

JOAQUIN

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bonita y segura
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager el 17 oct. 2023
Dear JOAQUIN, We are delighted you chose to stay with us at Residence Inn Fort Lauderdale Airport & Cruise Port. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to welcome you again soon.Best Regards,Erin KlinsportGeneral Manager

8/10 Bueno

Roberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A
Se hospedó 3 noches en octubre de 2023
Respuesta de General Manager el 12 oct. 2023
Dear Roberto, We appreciate your gracious rating about your stay at Residence Inn Fort Lauderdale Airport & Cruise Port. It means a lot for us to learn that we met most of your expectations. Thank you for being our guest, and we look forward to a future visit.Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Emy

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like the room.
Se hospedó 3 noches en octubre de 2023
Respuesta de General Manager el 10 oct. 2023
Dear Emy, Thank you for staying at Residence Inn Fort Lauderdale Airport & Cruise Port. We are delighted to learn how much you enjoyed your guest room and that you slept well during your visit. Our staff does an excellent job maintaining our accommodations, and sharing your kind remarks with them will be a pleasure. We appreciate your generous review and hope you will be back to revisit soon. Thank you again.Best Regards,Erin KlinsportGeneral Manager

2/10 Terrible

Sergio

Viajó por negocios, Viajó en grupo
No le gustó: Servicios
Me dijeron que no había habitaciones disponibles cuando está reserva fue preparada. Me mandaron a un hotel cercano que estaba en remodelación. La atención fue pésima.
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager el 8 oct. 2023
Dear Sergio, We sincerely apologize for the inconvenience you experienced during your recent stay. It's regrettable that we couldn't accommodate you as initially planned. We understand this must have been frustrating. Please know that this situation was an exception and not indicative of our usual standards. We are reviewing our reservation processes to ensure better communication and prevent such occurrences in the future. We hope you'll consider giving us another chance to provide you with the superior experience we strive for. Thank you again for your candid feedback. Sincerely,Erin KlinsportGeneral Manager

10/10 Excelente

HECTOR

Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager el 1 sept. 2023
Dear HECTOR, It was a pleasure having you as our guest at Residence Inn Fort Lauderdale Airport & Cruise Port. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Jelitza

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente hotel. Me encanta. Cerca de todo.
Se hospedó 2 noches en marzo de 2023
Respuesta de General Manager el 19 abr. 2023
Dear Jelitza, Thank you for your recent stay at Residence Inn Fort Lauderdale Airport & Cruise Port and for posting such a great review. It is a pleasure to know that we exceeded your expectations; our amenities, service, and convenience make us a great place to call home when visiting Fort Lauderdale! We enjoyed having you as our guest and hope to see you again soon.Best Regards,Erin KlinsportGeneral Manager

4/10 Mediocre

Jelitza

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
La mayoría de los empleados son amables, excepto la empleada haciendo el check-in. No es amable ni respetuosa. Es arrogante.
Se hospedó 2 noches en abril de 2023
Respuesta de General Manager el 19 abr. 2023
Dear Jelitza, Thank you for staying with us and for your review. It is nice to know your overall experience was pleasant. However, we apologize for your concerns during check-in and for any frustration this caused. Our top priority is providing exceptional hospitality to every guest; therefore, we regret that this was not your experience. We will address this with the concerned person. We appreciate your patience and hope you will stay with us again.Sincerely,Erin KlinsportGeneral Manager

8/10 Bueno

Marcos

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Fue difícil conseguir que limpiaran la habitación Después de 5 días nos dijeron que sólo cada cuarto día la limpiaban. Muy poco para un hotel de ese precio
Se hospedó 9 noches en diciembre de 2022
Respuesta de General Manager el 16 ene. 2023
Dear Marcos, We are glad your overall stay was pleasant. However, we are sorry you had concerns with the servicing of your room. We always want to exceed our guests' expectations in every area of our hotel; therefore, we are disappointed this did not happen during your visit. Your concerns have been shared with the proper individuals, and we are grateful for your feedback. What you experienced is different, and we would love for you to give us another try so we can provide you with the seamless stay you deserve.Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

ABEL, CARTAGO

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy Limpia y buen desayuno.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Hotel staff el 5 oct. 2022
Thank you for your feedback

8/10 Bueno

Karina

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
El servicio de limpieza nunca vino !!
El hotel muy lindo la habitación también muy cómoda bien distribuida , tiene un alfombra que necesita el cambio ya que está levantada en algunos lugares, cuando llegue me dijeron que iban a realizar la limpieza cada 4 días cosa que no sabía nunca pensé que está cadena de hotel prestara ese tipo de servicio cada 4 días pero ya estaba ahí le ok y la verdad que en los 7 días que estuve nunca vinieron !! Otra cosa tienen una sola persona que habla español y nadie mas !! Tenía que ir por los pasillos buscando a la señora que limpia para pedirle toalla porque al no venir nadie las cambio!! Si no ubiera sido por la limpieza el hotel está muy bueno !!
Se hospedó 7 noches en enero de 2022

10/10 Excelente

Carlo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en diciembre de 2021

10/10 Excelente

Kenia

Se hospedó 1 noche en diciembre de 2021

8/10 Bueno

Lily

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención
Cuartos muy amplios y el kitchenette muy util. Muy tranquilo y ordenado todo. Facilidad de estacionamiento. Desayuno adecuado para la época de pandemia. Se puede llevar a la habitación y desayunar alli. Muy bien ubicado y cerca a vías de acceso rápidas. Lo recomiendo!!! Valeria y Kevin en Front Desk muy serviciales
Se hospedó 6 noches en mayo de 2021

10/10 Excelente

Fernando

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel
Se hospedó 3 noches en febrero de 2021

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ya no es la calidad marriot
No me hicieron nunca el cuarto. Tome un dia extra y pedi q fuera el mismo cuarto y no me lo limpiaron tampoco eso habla muy mal de residence inn
Se hospedó 1 noche en febrero de 2021

10/10 Excelente

isidoro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Exelente
Exelente todo, muy cómodo y limpio
Se hospedó 7 noches en enero de 2021

10/10 Excelente

Edwin Guido

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2021

6/10 Aceptable

Jackson, Ecuador

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Servicios
Lo que se indica en la oferta no se cumple, por ejemplo, se indica que en el hotel se habla español y no fue así, tuve que pedir que limpien mi habitación porque no lo hicieron cuando debían hacerlo.
Se hospedó 4 noches en enero de 2021

10/10 Excelente

Mariluz

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel que llena mis espectativas
Se hospedó 1 noche en noviembre de 2020

2/10 Terrible

Mariluz

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Jamás realizaron limpieza de la habitación
Se hospedó 4 noches en noviembre de 2020

10/10 Excelente

Gary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to airport
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 1 may. 2024
Dear Gary, We are glad you found Residence Inn Fort Lauderdale Airport & Cruise Port conveniently located for your travels. Your comfort and convenience are important to us, and we're delighted to have met your expectations. Thank you for your positive feedback, and we look forward to welcoming you back for another great stay!Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

ovoke Faith

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I highly recommend, Great Breakfast and Staff…… I shad an amazing time here, especially on my birthday, the kitchen staff (Shennatte and Chef) on Saturday morning April 27th were exceptional. They gave me a warm birthday surprise and asked everyone to sing to me. There was also a gentle man who played the Sax as they all sang “happy birthday “ to me. My day was made, I loved every time spent here and I would definitely be coming back!
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 1 may. 2024
Dear ovoke Faith, Thank you for your excellent recommendation of Residence Inn Fort Lauderdale Airport & Cruise Port! We are thrilled to hear you had an unforgettable birthday celebration with us. It's fantastic that our kitchen staff, Shennatte and Chef, went above and beyond to make your day memorable. It is always a joy to see our guests are excited about returning; we look forward to welcoming you back for another exceptional stay!Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Christine

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like that there were plates, mugs, microwave, small kitchen, even if i didnt need to use it, it would be there when we needed it.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 30 abr. 2024
Dear Christine, Thank you for the wonderful feedback. We want your stay with us to feel like home and be as comfortable as possible. It's so lovely to hear you thoroughly enjoyed your time with us and appreciated having a fully equipped kitchen, which makes traveling easy. It was a pleasure hosting you, and we look forward to welcoming you back soon to Residence Inn Fort Lauderdale Airport & Cruise Port.Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Deborah, Newcastle

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the design of our room!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 30 abr. 2024
Dear Deborah, Thank you for your recent stay. We are thrilled you had a wonderful experience at Residence Inn Fort Lauderdale Airport & Cruise Port and are happy you liked the design of your room. Each of our staff members works hard to ensure every guest enjoys their stay, so they will be pleased with your feedback. Thank you again for your review, and we look forward to seeing you again soon! Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Linda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was clean, quiet and staff was very professional.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 30 abr. 2024
Dear Linda, It was a pleasure having you as our guest at Residence Inn Fort Lauderdale Airport & Cruise Port, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team and hope you will revisit the next time you are in the area. Best Regards,Erin KlinsportGeneral Manager

8/10 Bueno

Norman

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Would have been better if breakfast had a little more variety
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Norman, Thank you for your feedback on your stay at Residence Inn Fort Lauderdale Airport & Cruise Port. It was great to learn about the enjoyable aspects of your visit. However, we regret not meeting all of your expectations and appreciate your feedback about our breakfast options. Your satisfaction is important to us, and we'll strive to enhance our variety to better accommodate your preferences. We hope to welcome you back for an even more enjoyable stay in the future!Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Steven

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was close to the airport and the room was very large.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 28 abr. 2024
Dear Steven, Thank you for your review of Residence Inn Fort Lauderdale Airport & Cruise Port! We're delighted you found our location convenient and enjoyed our spacious rooms. Your satisfaction is our priority, and we look forward to welcoming you back for another comfortable stay in the future.Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Patricia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 30 abr. 2024
Dear Patricia, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we could provide you with a great stay at Residence Inn Fort Lauderdale Airport & Cruise Port. We look forward to your return and wish you all the best with your future travels.Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Timothy, Manassas

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 28 abr. 2024
Dear Timothy, It is wonderful to know you enjoyed everything about your time at Residence Inn Fort Lauderdale Airport & Cruise Port and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind review, and we hope to welcome you back soon.Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Pasqua

Viajó con su pareja
Cheryl in kitchen, food service, was enjoyable and engaging. Needed more medication in front desk supply area. Only had aspirin.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 28 abr. 2024
Dear Pasqua, Thank you for your kind words about Cheryl in the kitchen at Residence Inn Fort Lauderdale Airport & Cruise Port. We're delighted to hear she made your dining experience enjoyable. We will address your comments regarding the supply area so that we can serve our guests better. We appreciate your input and hope to welcome you back for another pleasant stay soon.Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Ralph

Le gustó: Servicios
Very polite staff and very clean I would come bay
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 28 abr. 2024
Dear Ralph, We are thrilled to hear you had such a positive experience at Residence Inn Fort Lauderdale Airport & Cruise Port! Providing excellent service is our top priority, and it's wonderful to know you found our staff polite. Thank you for your kind words about our cleanliness. Our team takes immense pride in creating a fresh and inviting atmosphere for all our guests. Your review serves as motivation to keep up the great work! We look forward to welcoming you back soon!Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Dreama, Richmond

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 28 abr. 2024
Dear Dreama, Thank you for the wonderful rating for Residence Inn Fort Lauderdale Airport & Cruise Port! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Christy

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very nice rooms and facilities. In an area not recommended for walking at night. There’s is a convenience store and Wendy’s across the street. That’s about it but VERY convenient for cruising and FLL
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 28 abr. 2024
Dear Christy, Thank you for your kind review of Residence Inn Fort Lauderdale Airport & Cruise Port! We are thrilled you enjoyed our comfortable rooms and facilities. While we understand concerns about the area, we're glad you found nearby amenities convenient. It's fantastic to hear our location served your cruising and airport needs well. We hope to welcome you back soon!Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Francine

Viajó con su pareja, Viajó con mascotas
Le gustó: Servicios
Clean near the airport pet friendly
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 26 abr. 2024
Dear Francine, Thank you for your lovely review! We are delighted you found Residence Inn Fort Lauderdale Airport & Cruise Port fresh and convenient for your travels. We appreciate your feedback and hope to welcome you and your furry friend back soon for another pleasant stay!Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Jaimina

Le gustó: Estado de la propiedad e instalaciones
Great
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 26 abr. 2024
Dear Jaimina, Thank you for staying at Residence Inn Fort Lauderdale Airport & Cruise Port. We are delighted to know that you had a great experience. We look forward to welcoming you back soon.Best Regards,Erin KlinsportGeneral Manager

8/10 Bueno

Dr Edwin Leslie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A comfortable stay
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 24 abr. 2024
Dear Dr Edwin Leslie, We are delighted you had a comfortable stay. We are dedicated to providing every guest with a great experience at Residence Inn Fort Lauderdale Airport & Cruise Port, and we appreciate you taking the time to leave your feedback. We hope to see you soon.Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

daniel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked it
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 24 abr. 2024
Dear Daniel, Thank you for your kind review! It is fantastic you enjoyed your time at Residence Inn Fort Lauderdale Airport & Cruise Port! We look forward to hosting you again soon for another great experience. Have a wonderful day!Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Penny A.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 25 abr. 2024
Dear Penny, Thank you for choosing Residence Inn Fort Lauderdale Airport & Cruise Port. We were pleased that we exceeded your expectations during your visit to Fort Lauderdale. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Michel

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
Excellent staff.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 22 abr. 2024
Dear Michel, Thank you for your kind words about the staff at Residence Inn Fort Lauderdale Airport & Cruise Port. Your compliments were a pleasure to read. We take great pride in providing exceptional hospitality to our guests, so it is great to see our efforts acknowledged. We look forward to welcoming you back for another enjoyable stay. Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Anthonius, ROOSENDAAL

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Checking in was fast and friendly and the room was really perfect! Large, clean and a full kitchen with even a dishwasher!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 22 abr. 2024
Dear Anthonius, Thank you for your kind feedback on your recent stay at Residence Inn Fort Lauderdale Airport & Cruise Port. We are thrilled to know that our team's efforts left a positive impression on your arrival experience. It is lovely you enjoyed your spacious and well-equipped room. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay.Best Regards,Erin KlinsportGeneral Manager

8/10 Bueno

Eduardo

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was great but the shuttle service person was very unprofessional using his phone while driving and didn’t even help take our items out of the shuttle
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 22 abr. 2024
Dear Eduardo, Thank you for sharing your feedback on your recent stay at Residence Inn Fort Lauderdale Airport & Cruise Port. We are pleased you enjoyed your overall experience. However, we apologize for any inconvenience you experienced with the shuttle service. Your comments will be addressed to ensure a more professional service. We appreciate your understanding and hope to welcome you back for another great stay.Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Cassiano

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great room. Unbelievable staff
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 22 abr. 2024
Dear Cassiano, Thank you for your wonderful feedback on your recent stay at Residence Inn Fort Lauderdale Airport & Cruise Port. We are thrilled you enjoyed our accommodation and found our staff exceptional. Your compliments mean a lot to us. We look forward to welcoming you back for another fantastic experience.Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Esther

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall great stay. Breakfast was okay. Yes I know it’s complementary was Luke warm and slim pickings
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 22 abr. 2024
Dear Esther, Thank you for your feedback on your recent stay at Residence Inn Fort Lauderdale Airport & Cruise Port. We are pleased you enjoyed your overall experience. We apologize for any disappointment with the breakfast temperature and selection. Your comments will help us enhance our offerings. We look forward to welcoming you back for another great stay.Best Regards,Erin KlinsportGeneral Manager

8/10 Bueno

Shin-Eing

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 22 abr. 2024
Dear Shin-Eing, Thank you for choosing Residence Inn Fort Lauderdale Airport & Cruise Port. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards,Erin KlinsportGeneral Manager

10/10 Excelente

Marcia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Speedy check in. Courteous and helpful staff. Rooms and property clean and nice. Comfortable bed. Tasty and sufficient breakfast. There was hot water in the vanity but couldn't get hot water in the shower however. But overall a nice hotel
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 21 abr. 2024
Dear Marcia, Thank you for sharing your experience at Residence Inn Fort Lauderdale Airport & Cruise Port! We are delighted that you found our check-in service seamless and enjoyable. It is our pleasure to ensure a hassle-free and welcoming start to your stay. It's wonderful that you found our staff friendly and comfortable and appreciated our tasty breakfast. We apologize for any inconvenience regarding the hot water in the shower. Your feedback is invaluable, and we hope to welcome you back for another pleasant stay soon.Best Regards,Erin KlinsportGeneral Manager