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Opiniones sobre La Quinta Inn & Suites by Wyndham Sawgrass

2.5 out of 5
La Quinta Inn & Suites by Wyndham Sawgrass
13651 NW 2nd St, Sunrise, FL

Opiniones

6,8
Evaluación: 10 - Excelente. 371 de 1308 opiniones" "
Evaluación: 8 - Bueno. 312 de 1308 opiniones" "
Evaluación: 6 - Aceptable. 253 de 1308 opiniones" "
Evaluación: 4 - Mediocre. 176 de 1308 opiniones" "
Evaluación: 2 - Terrible. 196 de 1308 opiniones" "

6,6/10

Limpieza

7,8/10

Personal y atención

6,4/10

Servicios

6,2/10

Estado de la propiedad e instalaciones

6,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Antonio R.

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 29 abr. 2024
Dear Antonio,Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your positive ratings and are glad to know your satisfaction during your stay. Your feedback is very important to us as we aim to uphold the highest standards and exceed your expectations. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

10/10 Excelente

Jhon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 12 abr. 2024
Dear Jhon,Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your feedback and are glad to hear about your convenience during your stay. Your feedback is important to us as we aim to uphold the highest standards and exceed your expectations. We hope you had a memorable stay with us and we look forward to welcoming you again soon.With appreciation,

10/10 Excelente

Martha

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Todo bien
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 11 abr. 2024
Dear Martha,Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your positive ratings and are glad to know your overall satisfaction during your stay. Your feedback is very important to us as a Wyndham Rewards Member. Here at La Quinta Sawgrass Mills which is now under new hotel ownership and new management, we aim to uphold the highest standards and exceed your expectations. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

4/10 Mediocre

Ubaldo

Viajó con su pareja
Le gustó: Servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
No regresaría
Se hospedó 5 noches en marzo de 2024
Respuesta de Hotel Manager el 11 abr. 2024
Dear Ubaldo,Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills.We are sorry that your experience did not meet your expectations. Your feedback is important to us. We hope to hear more from you and learn more about what made your stay below your expectations, we goal to continuously strive to meet your expectations. We hope that you give us the opportunity to better serve you in the future.

4/10 Mediocre

Rafael

Viajó con su familia
No le gustó: Limpieza, servicios
La habitacion estaba sucia y el baño olia a orina como si hubiesen orinado en las paredes. Atención al cliente no hizo nada.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 2 abr. 2024
Dear Rafael.Thank you for bringing this matter to our attention. We sincerely apologize for the cleanliness issues you encountered during your stay. Providing a clean and comfortable environment for our guests is our top priority, and we regret that we fell short of your expectations in this regard.Please know that we take your feedback very seriously, and we will address these concerns with our housekeeping team to ensure that such issues are not repeated in the future. Additionally, we apologize if our customer service did not adequately address your concerns during your stay.Once again, we apologize for the inconvenience and thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

10/10 Excelente

Jhon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 2 abr. 2024
Dear Jhon,Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your positive ratings and are glad to know your overall satisfaction during your stay. Your feedback is very important to us as a Wyndham Rewards Member. Here at La Quinta Sawgrass Mills which is now under new hotel ownership and new management, we aim to uphold the highest standards and exceed your expectations. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

10/10 Excelente

Roxanna

Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 22 abr. 2024
Dear Roxanna. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your feedback and are glad to hear about your convenience during your stay. Here at La Quinta Sawgrass Mills we aim to uphold the highest standards and exceed your expectations. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

8/10 Bueno

Jeffrey

Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 22 abr. 2024
Dear Jeffrey. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your positive ratings and are glad to know your overall satisfaction during your stay. Your feedback is very important to us as a valued hotel guest as we goal to uphold the highest standards and exceed your expectations. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

10/10 Excelente

Ligia

Viajó con su pareja, Viajó en grupo
Excelente
Se hospedó 6 noches en marzo de 2024
Respuesta de Hotel Manager el 27 mar. 2024
Dear Ligia. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your feedback and are glad to hear about your convenience during your stay. Here at La Quinta Sawgrass Mills which is now under new hotel ownership and new management, we aim to uphold the highest standards and exceed your expectations. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

10/10 Excelente

Eduardo

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent property
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 22 mar. 2024
Hi Eduardo. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your feedback and are glad to hear about your satisfaction and convenience during your stay. We are committed to providing exceptional service to all our guests. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

8/10 Bueno

Ignacio

Viajó por negocios, Viajó con su familia
Le gustó: Servicios
esta bien , pero puede mejorar otros aspectos
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager el 18 mar. 2024
Dear, Ignacio. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills.We are sorry that your experience did not meet your expectations but we are equally thankful for giving us helpful feedback. Your feedback is important to us. Rest assured that improvements are underway to enhance the overall experience of our valued guests. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experience.

10/10 Excelente

Yanela

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy buena
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 15 mar. 2024
Dear Yanela. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your feedback and are glad to hear about your convenience during your stay. Here at La Quinta Sawgrass Mills which is now under new hotel ownership and new management, we aim to uphold the highest standards and exceed your expectations. We hope you had a memorable stay with us and we look forward to welcoming you again soon.Gracias.

2/10 Terrible

Emilio

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Huele mucho a humedad y alfombras en mal estado
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager el 12 mar. 2024
Dear Emilio. Thank you for taking the time to share your feedback about your recent stay with us. We appreciate feedback and comments about our facility as they help us improve our services and amenities for all our guests. We aim to uphold the highest standards and exceed your expectations and your feedback will certainly help us to improve these areas. Thank you again for sharing your experience with us. We hope to have the opportunity to welcome you back in the future and provide you with an improved and more enjoyable stay.

4/10 Mediocre

Julio

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The photos you see are from YEARS ago when the hotel was new. Now is run down and feels really old, needs paint in the exterior, looks and feels very old in the inside as well. They don´t clean your room every day but every 3 days, the room don´t have safe deposit boxes, beds are not great and the pillows are terrible. TVs are old and not smart TVs. In general it feels real cheap. The only good thing is that it is close to the Sawgrass Mills Mall. I will never ever stay here again in the future.
Respuesta de Hotel Manager el 22 feb. 2024
Dear Julio,We thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay. Your comfort is of the utmost importance to us, and we regret that we fell short of your expectations.This is not reflective of the high standards we aim to uphold. Rest assured, improvements are underway to enhance the overall experience for our loyal guests. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experience.Sincerely,Hotel Manager

4/10 Mediocre

William

Viajó con su pareja
No le gustó: Personal y atención
Los baños malisimos.pesimo el cistumer service
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 20 feb. 2024
Dear william. Dear Silvia,Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We are deeply concerned of your feedback and we sincerely apologize for any inconveniences you encountered during your stay. Rest assured that improvements are underway to enhance the overall experience for our guests. e are here to make your stay the most enjoyable and comfortable. Thus we hope you will consider giving us another chance to serve you better and welcome you back in the future.

4/10 Mediocre

Marilza

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 4 feb. 2024
Dear, Marilza. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is important to us. We hope to hear more from you and learn more about what made your stay below your expectations. Here at La Quinta Sawgrass Mills which is now under new hotel ownership and new management, we aim to uphold the highest standards and meet your expectations. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experience.

10/10 Excelente

Monica

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager el 4 feb. 2024
Dear, Monica. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback and rating is important to us. I will share this with our team, who I am certain will be encouraged by your positive rating. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

10/10 Excelente

Andrés

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect
Se hospedó 3 noches en enero de 2024
Respuesta de Hotel Manager el 4 feb. 2024
Dear, Andres. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is valuable to us. We are very happy to know that your stay was at your expectations. We are now under new hotel ownership and new management, we goal to meet and exceed your expectations, and continuously strive to provide you with the most exceptional service. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

6/10 Aceptable

JULIO CESAR

Le gustó: Personal y atención
Muy bien ubicado pero instalaciones viejas!!!
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Manager el 4 feb. 2024
Hola, Julio. We thank you for sharing your feedback with us. Rest assured that changes and betterment are on its way. Here at La Quinta Sawgrass Mills which is now under new hotel ownership and new management, we continuously strive to meet your expectations. We hope that you give us the opportunity to better serve you in the future with a much upscale experience.

8/10 Bueno

Carmen

Se hospedó 3 noches en enero de 2024
Respuesta de Hotel Manager el 20 mar. 2024
Dear Carmen. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills.We are sorry that your experience did not meet your expectations but we are equally thankful for giving us helpful feedback. Your feedback is important to us. Rest assured that improvements are underway to enhance the overall experience of our valued guests. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experience.

2/10 Terrible

JESUS TANIA, Fair Oaks

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Hotel Manager el 24 ene. 2024
Dear, Jesus Tania. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is important to us. We hope to hear more from you and learn more about what made your stay below your expectations. Here at La Quinta Sawgrass Mills which is now under new hotel ownership and new management, we continuously strive to meet your expectations. We hope that you give us the opportunity to better serve you in the future.

6/10 Aceptable

Sandra

No le gustó: Limpieza
Se hospedó 4 noches en enero de 2024
Respuesta de Hotel Manager el 22 ene. 2024
Dear, Sandra. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is important to us. We hope to hear more from you and learn more about what made your stay below your expectations. Here at La Quinta Sawgrass Mills which is now under new hotel ownership and new management, we continuously strive to meet your expectations. We hope that you give us the opportunity to better serve you in the future.

10/10 Excelente

Grace

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager el 26 ene. 2024
Dear, Grace. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is valuable to us. We hope to hear more from you and learn more about what made your stay delightful. Here at La Quinta Sawgrass Mills which is now under new hotel ownership and new management, we goal to meet and exceed your expectations, and continuously strive to provide you with the most exceptional service. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

10/10 Excelente

Javier

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Manager el 9 ene. 2024
Hi, Javier. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is valuable to us. We hope to hear more from you and learn more about what made your stay delightful. Here at La Quinta Sawgrass Mills which is now under new hotel ownership and new management, we goal to meet and exceed your expectations, and continuously strive to provide you with the most exceptional service. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

10/10 Excelente

Juan Carlos

Le gustó: Limpieza, personal y atención
Muy bueno, pero el olor de la alfombra es fuerte. El resto miy bueno
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Manager el 9 ene. 2024
Hi, Juan Karlos. Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Sunrise Sawgrass Mills. Your feedback is very important to us as a valued hotel guest. Here at La Quinta Sawgrass Mills which is now under new hotel ownership and new management, we goal to meet and exceed your expectations, and provide you with the most exceptional service. We appreciate the time you took to share your concerns, and we hope that you will allow us to better serve you in the future.

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel viejo
Hotel viejo, las camas y almohadas muy malas, clima deficiente, huele muy mal, no hacen aseo diariamente, personal muy apático, desayuno muy limitado de alimentos
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Manager el 2 ene. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Sunrise Sawgrass Mills. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies.Your feedback is very important to us as a valued hotel guest. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Sawgrass Mills which is now under new hotel ownership and new management, we goal to meet and exceed your expectations, and provide you with the most exceptional service. We appreciate the time you took to share your concerns, and we hope that you will allow us to better serve you in the future.

2/10 Terrible

graciela borowski de

Se hospedó 8 noches en diciembre de 2023
Respuesta de Hotel Manager el 22 ene. 2024
Dear, Graciela. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is important to us. We hope to hear more from you and learn more about what made your stay below your expectations. Here at La Quinta Sawgrass Mills which is now under new hotel ownership and new management, we continuously strive to meet your expectations. We hope that you give us the opportunity to better serve you in the future.

10/10 Excelente

sandra

Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotel Manager el 2 ene. 2024
Hi, Sandra. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is valuable to us. We hope to hear more from you and learn more about what made your stay delightful here at La Quinta Sawgrass Mills. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

10/10 Excelente

Jonathan

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager el 2 ene. 2024
Hi, Jonathan. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is valuable to us. We hope to hear more from you and learn more about what made your stay delightful here at La Quinta Sawgrass Mills. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

10/10 Excelente

Miguel

Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Manager el 2 ene. 2024
Hi, Miguel. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is valuable to us. We hope to hear more from you and learn more about what made your stay delightful here at La Quinta Sawgrass Mills. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

8/10 Bueno

Grettel, Cartago

Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Manager el 2 ene. 2024
Hi, Grettel. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is valuable to us. We hope to hear more from you and learn more about what made your stay delightful here at La Quinta Sawgrass Mills. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

6/10 Aceptable

Raymond, Guadalupe

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios
Muy mal servicio de limpieza en las habitaciones, tratamos de que las limpiaran y nunca llegaron ! La ubicación Exelente, desayuno muy básico !
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Manager el 4 ene. 2024
Hi Raymond.Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies.Your feedback is very important to us as a valued hotel guest. Please rest assured that we have duly noted your feedback and observations. Here at La Quinta Sawgrass Mills which is now under new hotel ownership and new management, we goal to meet and exceed your expectations, and provide you with the most exceptional service.We appreciate the time you took to share your concerns, and we hope that you will allow us to better serve you in the future.

8/10 Bueno

Lucino

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotel Manager el 2 ene. 2024
Hi, Lucino. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is valuable to us. We hope to hear more from you and learn more about what made your stay delightful here at La Quinta Sawgrass Mills. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

10/10 Excelente

Digna Maria

Viajó con su familia
Le gustó: Servicios
N/A
Se hospedó 4 noches en noviembre de 2023
Respuesta de Hotel Manager el 2 ene. 2024
Hi, Digna Maria. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is valuable to us. We hope to hear more from you and learn more about what made your stay delightful here at La Quinta Sawgrass Mills. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

8/10 Bueno

Yovel

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Manager el 2 ene. 2024
Hi, Yovel. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is valuable to us. We hope to hear more from you and learn more about what made your stay delightful here at La Quinta Sawgrass Mills. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

10/10 Excelente

Kattia

Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotel Manager el 2 ene. 2024
Hi, Kattia. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is valuable to us. We hope to hear more from you and learn more about what made your stay delightful here at La Quinta Sawgrass Mills. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

6/10 Aceptable

ANGELICA MARIA VASQUEZ

Viajó con su familia
Le gustó: Servicios
Deben mejorar la limpieza solamente
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotel Manager el 4 ene. 2024
Hi Angelica.Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is very important to us as a valued hotel guest. Here at La Quinta Sawgrass Mills which is now under new hotel ownership and new management, we goal to meet and exceed your expectations, and provide you with the most exceptional service.We appreciate the time you took to share your concerns, and we hope that you will allow us to better serve you in the future.

6/10 Aceptable

Rafael Angel

Viajó con su pareja
La habitación la entregan limpia, pero posteriormente no hacen limpieza, la alfombra del pasadizo está súper sucia, el desayuno está bien
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotel Manager el 4 ene. 2024
Hi Rafael.Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies.Your feedback is very important to us as a valued hotel guest. Please rest assured that we have duly noted your feedback and observations. Here at La Quinta Sawgrass Mills which is now under new hotel ownership and new management, we goal to meet and exceed your expectations, and provide you with the most exceptional service.We appreciate the time you took to share your concerns, and we hope that you will allow us to better serve you in the future.

6/10 Aceptable

Marín Rivera

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
La atención del recepcionista muy mala
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager el 4 ene. 2024
Hi Marin.Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies.Your feedback is very important to us as a valued hotel guest. We note your feedback about our hotel staff. Here at La Quinta Sawgrass Mills which is now under new hotel ownership and new management, we goal to meet and exceed your expectations, and provide you with the most exceptional service.We appreciate the time you took to share your concerns, and we hope that you will allow us to better serve you in the future.

10/10 Excelente

mario

Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Manager el 2 ene. 2024
Hi, Mario. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is valuable to us. We hope to hear more from you and learn more about what made your stay delightful here at La Quinta Sawgrass Mills. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

10/10 Excelente

ALEJANDRO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen Hotel
Hotel cerca de sawgrass mall Cómodo y limpio
Se hospedó 5 noches en noviembre de 2023
Respuesta de Hotel Manager el 2 ene. 2024
Hi, Alejandro. Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Sunrise Sawgrass Mills. It is always a pleasure to receive positive feedback. As a valued hotel guest, your feedback is truly valued.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Sawgrass Mills which is now under new hotel ownership and new management, we goal to meet and exceed your expectations, and continuously strive to provide you with the most exceptional service. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Manuel A

Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotel Manager el 2 ene. 2024
Hi, Manuel A. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is valuable to us. We hope to hear more from you and learn more about what made your stay delightful here at La Quinta Sawgrass Mills. We hope you had a memorable stay with us and we look forward to welcoming you again soon.

10/10 Excelente

NATALIA

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Denis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I will recommended
Se hospedó 1 noche en octubre de 2023

4/10 Mediocre

Hani

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No es de nuestro agrado
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Claudia

Le gustó: Personal y atención, servicios
lo único es que no está tan cerca del outlet y no nos especificaron que el desayuno entre semana era hasta las 9 y no a las 10 como en fin de semana y lo perdimos, por lo demás todo muy bien y el del front desk suuper amable ✅
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Oswaldo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buena ubicación
En general buena estadía en el hotel
Se hospedó 4 noches en septiembre de 2023

2/10 Terrible

diana

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Los cuartos apestan a cucaracha y abombaos. Lugar feo y sucio. Sabanas manchadas. No lo recomiendo a nadie.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Juan Carlos, doral

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

JUAN MANUEL

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Sucio, Mal olor Permiten a gente dormir en los pasillos No hacen la limpieza de los cuartos a diario y nos informaron que se hace solo en estancias mayores a 3 días. Nos robaron una caja con un par de zapatos. Queremos llevar este asunto más adelante
Se hospedó 2 noches en agosto de 2023