Exterior

Opiniones sobre Holiday Inn Express Hotel & Suites Ft. Lauderdale-Plantation, an IHG Hotel

2.5 out of 5

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 347 de 1001 opiniones" "
Evaluación: 8 - Bueno. 306 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 165 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 98 de 1001 opiniones" "
Evaluación: 2 - Terrible. 85 de 1001 opiniones" "

7,6/10

Limpieza

7,8/10

Personal y atención

7,2/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

mariana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en abril de 2024
Respuesta de Holiday Inn Management el 16 abr. 2024
thank you for your recent stay with us. we hope to serve you again in the future.

8/10 Bueno

Carlos

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Me gustó
Se hospedó 4 noches en abril de 2024
Respuesta de Holiday Inn Management el 9 abr. 2024
thank you for your recent stay with us. we hope to serve you again in the future.

4/10 Mediocre

Mario, SAN JOSE

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
Utilizan siempre platos de estereofon en cada comida es una contaminacion exagerada e innecesaria
Se hospedó 5 noches en marzo de 2024
Respuesta de Holiday Inn Management el 8 abr. 2024
thank you for your recent stay with us. we hope to see you again

10/10 Excelente

Ernesto

Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 26 abr. 2024
Thank you so much Ernesto for sharing your experience about our newly renovated Holiday Inn Express Plantation.

4/10 Mediocre

Ilce yadira

Se hospedó 2 noches en abril de 2024
Respuesta de Holiday Inn Management el 6 abr. 2024
thank you for your recent stay with us. could you please provide us with more information about your stay? we hope to see you again in the future.

10/10 Excelente

SINDY

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Maria es excepcional
Se hospedó 12 noches en marzo de 2024
Respuesta de Holiday Inn Management el 7 abr. 2024
thank you for your recent stay with us. we hope to serve you again in the future.

10/10 Excelente

Amparo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Me gusto mucho La señora María de la cocina nos dio un trato excelente, muy buena trabajadora
Se hospedó 2 noches en marzo de 2024
Respuesta de Holiday Inn Management el 2 abr. 2024
thank you for your recent stay with us. we will pass on the kind words to Maria! we hope to see you again soon!

2/10 Terrible

CARLOS

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se escucha todo lo que ocurre en la habitación de a lado y cuando cierran alguna puerta tiembla todo
Se hospedó 2 noches en febrero de 2024
Respuesta de Holiday Inn Management el 22 mar. 2024
thank you for your recent stay with us. we hope to serve you again in the future.

10/10 Excelente

Sonnia

Se hospedó 1 noche en marzo de 2024
Respuesta de Holiday Inn Management el 28 mar. 2024
thank you for your recent stay with us. we hope to serve you again soon.

4/10 Mediocre

CARLOS

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
es un hotel que esta mal hecho,las habitaciones no son insonoras, puedes oir todo lo que pasa en la habitacion junto a ti, y cuando cierran la puerta del otro cuarto, se retumba todo tu cuarto. el desayuno esta pesimo, mal servicio, la maquina de hot cakes nunca servia tampoco tiene cajas de seguridad en el cuarto.
Se hospedó 1 noche en febrero de 2024
Respuesta de Holiday Inn Management el 4 mar. 2024
thank you for your recent stay with us. we hope to serve you again in the future.

8/10 Bueno

Jesus Alberto

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Estadía ajustada al presupuesto, todo sin problemas. Excelente el aseo de las habitaciones. Desayuno, lo esperado en esta gama hotelera
Se hospedó 3 noches en febrero de 2024
Respuesta de Holiday Inn Management el 27 feb. 2024
thank you for your recent stay with us. we are switching up our daily breakfast. we hope to serve you again in the future.

10/10 Excelente

Carlos Andrés

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to Sawgrass, to the airport, and to downtown FL. Excellent strategic location. Breakfast ok.
Se hospedó 4 noches en enero de 2024
Respuesta de Holiday Inn Management el 21 ene. 2024
thank you for the kind review, we are introducing new items to our breakfast within IHG guidelines.

10/10 Excelente

SINDY YASMIN ESTEVEZ

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Maria es increíble siempre muy atenta
Se hospedó 8 noches en enero de 2024
Respuesta de Holiday Inn Management el 21 ene. 2024
thank you for the positive review and kind words for Maria! we will pass this on to her.

10/10 Excelente

Elena

Le gustó: Limpieza, personal y atención, servicios
El Hotel es muy recomendado esta en muy buena ubicación, limpio su personal muy atento y un lugar seguro
Se hospedó 5 noches en noviembre de 2023
Respuesta de Holiday Inn Management el 19 dic. 2023
thank you for the kind words and review and we hope to serve you again in the future.

10/10 Excelente

RAFAEL

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
excelente servicio
todo estuvo bien
Se hospedó 4 noches en noviembre de 2023
Respuesta de Holiday Inn Management el 14 nov. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

10/10 Excelente

Alejandra Durand de

Viajó con su familia
Le gustó: Servicios
Everything ok breakfast ok and all the amenities great
Se hospedó 5 noches en octubre de 2023
Respuesta de Holiday Inn Express Management Team el 30 oct. 2023
thank you for the kind words

8/10 Bueno

JAVIER

Se hospedó 7 noches en julio de 2023
Respuesta de Holiday Inn Management el 23 jul. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

6/10 Aceptable

Juan

Le gustó: Personal y atención
Se hospedó 11 noches en julio de 2023
Respuesta de Holiday Inn Management el 14 jul. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

8/10 Bueno

eduardo

Le gustó: Limpieza, personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 3 noches en julio de 2023
Respuesta de Holiday Inn Management el 14 jul. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

4/10 Mediocre

Daniel

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención
Rude guy in front desk
Se hospedó 1 noche en julio de 2023
Respuesta de Holiday Inn Management el 2 jul. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 Excelente

Diomara Ocasio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente!!!Buen Desayuno!!
Se hospedó 4 noches en junio de 2023
Respuesta de Holiday Inn Management el 24 jun. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

6/10 Aceptable

Angie

Viajó con su familia
No le gustó: Personal y atención
Mala atención
Mal servicio y atención, cero amabilidad. Desde que fui ha pasado un mes y no me han devuelto el deposito que ellos retienen, todavía está retenido desde hace mes y medio.
Se hospedó 3 noches en abril de 2023
Respuesta de Holiday Inn Management el 15 jun. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

8/10 Bueno

Erica

Se hospedó 7 noches en mayo de 2023
Respuesta de Holiday Inn Management el 27 jun. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

8/10 Bueno

Patricio

Se hospedó 2 noches en mayo de 2023
Respuesta de Holiday Inn Management el 26 may. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 Excelente

Elsa Carolina Rosales de

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Espacioso, adecuada ubicación
Se hospedó 2 noches en febrero de 2023
Respuesta de Holiday Inn Management el 20 feb. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION.Please know that your feedback is extremely valuable to us. We thanked you for such a nice review. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 Excelente

Alejandra Durand de

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo perfecto
Se hospedó 1 noche en enero de 2023
Respuesta de Holiday Inn Management el 16 feb. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION.Please know that your feedback is extremely valuable to us. We thanked you for such a nice review. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 Excelente

Alejandro

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Esta bien localizado y las habitaciones son limpias y de buen tamaño.
Respuesta de Holiday Inn Management el 5 dic. 2022
Thank you for taking the time to tell us about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION.Please know that your feedback is extremely valuable to us. We thanked you for such a nice review. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

8/10 Bueno

GUSTAVO ADOLFO

6/10 Aceptable

Rene

Le gustó: Limpieza
Regular, falta mantenimiento
Se hospedó 4 noches en octubre de 2022
Respuesta de Holiday Inn Team el 3 nov. 2022
Thank you for taking the time to tell us about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION.Please know that your feedback is extremely valuable to us. We thanked you for such a nice review. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 Excelente

ROCIO

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Su ubicación es óptima, bastante tranquila y las instalaciones seguras.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Holiday Inn Team el 1 oct. 2022
Thank you for taking the time to tell us about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION.Please know that your feedback is extremely valuable to us. We thanked you for such a nice review. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 Excelente

GERMAN

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente opcion, cehck in rapido
Se hospedó 1 noche en julio de 2022
Respuesta de Holiday Inn Team el 1 ago. 2022
Thank you for being a valued guest at the Holiday Inn Express Plantation. We are glad you had a great stay with us. We thank you for choosing our location as your destination hotel, we look forward to your next visit. Be Safe, Be Healthy. Again, thank you for choosing Holiday Inn Express Plantation.

6/10 Aceptable

Beata

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios
Es ok
Se hospedó 3 noches en junio de 2022
Respuesta de Holiday Inn Team el 28 jun. 2022
Thank you for taking the time to tell us about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

6/10 Aceptable

PATRICIO

Fue solo de pasada y no use mayores servicios
Se hospedó 1 noche en junio de 2022
Respuesta de Holiday Inn Team el 18 jun. 2022
Thank you for taking the time to tell us about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

10/10 Excelente

Roberto

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
Todo excelente, el desayuno muy completo, eso ya es bastante ahorro. Volvería sin lugar a dudas.
Se hospedó 4 noches en junio de 2022
Respuesta de Holiday Inn Team el 11 jun. 2022
Thank you for being a valued guest at the Holiday Inn Express Plantation. We are glad you had a great stay with us. We thank you for choosing our location as your destination hotel, we look forward to your next visit. Be Safe, Be Healthy. Again, thank you for choosing Holiday Inn Express Plantation.

6/10 Aceptable

Elsa

Se hospedó 1 noche en abril de 2022

2/10 Terrible

Ildemaro, Valencia

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios
Sucio
Se hospedó 14 noches en abril de 2022
Respuesta de Holiday Inn Management el 10 may. 2022
Thank you for your review of your experience at the Holiday Inn Express Ft. Lauderdale-Plantation, FL. We aim that our guests are comfortable and would have a lasting impression of the brand. I am sorry we failed to make your stay more comfortable. The conditions you encountered and the cleanliness level you described certainly are not the experience we want for our guests. I have shared your comments with the housekeeping manager, so he may check on lapses that need additional attention. Again, thanks for taking the time to review our hotel

10/10 Excelente

Maria

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sus instalaciones amplias y confortables
Se hospedó 3 noches en marzo de 2022
Respuesta de Holiday Inn Team el 19 mar. 2022
Thank you for taking the time to tell us about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

4/10 Mediocre

Yasmin

Viajó con su familia
No le gustó: Limpieza, personal y atención
I stayed almost 3 weeks. Let's be fair by mentioning the only good thing at this hotel: hot good breakfast; and the gentleman and lady who take care of the breakfast area, are both kind,nice, and do an excellent job, making sure everything is in order. What is not ok. Housekeeping is awfull; rooms are not cleaned, they don't even take the trash out. They don't have supervision to make sure things are done. Mostly rude staff. The hotel should retrain most of its staff on how to say good morning at least; specially a young at the front desk who doesn't even look at you when you talk to him. I would not go back to this hotel
Se hospedó 4 noches en enero de 2022
Respuesta de Holiday Inn Team el 28 ene. 2022
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

6/10 Aceptable

Cliente verificado

Viajó con su familia
No le gustó: Limpieza
Las habitaciones lucen muy viejas y hasta algo deterioradas, además no hacen el aseo o no cambian toallas si no se solicita. Además en el cartel se decía que hablan español e inglés y no fué asi, solo hablan inglés. El desayuno buffet fue lo mejor de la estadía
Se hospedó 4 noches en enero de 2022
Respuesta de Holiday Inn Team el 19 ene. 2022
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

4/10 Mediocre

Alejandro

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios
During the entire 5 night stay, the room was not cleaned. Towels were only changed one day and after asking three times. We had to beg for toilet paper to be supplied. We have not stayed in other opportunities, but this was a disaster !! Durante toda la estadía 5 noches, no limpiaron la habitación. Las toallas sólo las cambiaron un día y luego de pedirlas tres veces. Hubo que rogar porque suplieran papel higienico. No hemos hospedado en otras oportunidades, pero esta fue un desastre!!
Se hospedó 5 noches en diciembre de 2021
Respuesta de Holiday Inn Team el 3 ene. 2022
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

2/10 Terrible

Yocasta

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Horrible, sucio, personal con mala actitud
Se hospedó 1 noche en diciembre de 2021
Respuesta de Holiday Inn Team el 3 ene. 2022
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

2/10 Terrible

Yocasta

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Habitaciones pequeñas , sucias . Personal con muy mal trato. Iba a quedarme quince días y me quede uno. Cambie de hotel
Se hospedó 1 noche en diciembre de 2021
Respuesta de Holiday Inn Team el 27 dic. 2021
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

6/10 Aceptable

Adrian

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en noviembre de 2021

2/10 Terrible

Gustavo

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Inseguro
Se hospedó 1 noche en octubre de 2021
Respuesta de Holiday Inn Team el 21 oct. 2021
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

8/10 Bueno

Manuel

Se hospedó 2 noches en septiembre de 2021
Respuesta de Holiday Inn Team el 5 oct. 2021
Thank you for taking the time to tell us about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

10/10 Excelente

German

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2021
Respuesta de Holiday Inn Team el 19 sept. 2021
Thank you for taking the time to tell us about your experience at Holiday Inn Express FT. LAUDERDALE-PLANTATION. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

4/10 Mediocre

Carlos

Viajó con su familia
Le gustó: Comodidad de la habitación
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No housekeeping due to CV19
Experiencia regular, el hotel un dia antes de nuestra llegada anuncia que debido al CV19 no haría housekeeping a la habitación (????), y que el desayuno sería igualmente algo diferente. No emtiendo como pueden ligar el evitar hacer limpieza de la habitacion con el CV19, a mi parecer un beneficio para el hotel y un mal servicio para los huespedes.
Se hospedó 5 noches en agosto de 2021
Respuesta de armando el 25 ago. 2021
Dear Carlos, Thank you for staying with us and for your review. Please come again. Sincerely, Armando Valdes, CHA General Manager

6/10 Aceptable

Alejandra

Le gustó: Personal y atención
Se hospedó 3 noches en julio de 2021

10/10 Excelente

zally

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente recomendaría el hotel
Se hospedó 2 noches en julio de 2021
Respuesta de armando el 27 jul. 2021
Dear Zally, Thank you for staying with us and for your review. Please come again. Sincerely, Armando Valdes, CHA General Manager

6/10 Aceptable

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios
Muy buena ubicacion, sin embargo la ambientacion de las habitaciones y baños pueden mejorar y actualizarse
Se hospedó 2 noches en junio de 2021
Respuesta de armando el 8 jul. 2021
Dear Guest, Thank you for staying with us and for your kind words. Please come again. Sincerely, Armando Valdes, CHA General Manager