Dear KATHARINA, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management

Dear Santiago, We always appreciate feedback from our guests to ensure we meet our high service standards. Therefore, we sincerely apologize for the issues you experienced during your stay. Please know we will take every possible measure to ensure this does not happen again. For future reference, please know that our housekeeping service is provided once a week for guests staying eight or more nights. For those here for shorter periods, services are available for a minimal fee, and linen exchange is available at the front desk at any time and is complimentary. We hope to provide you with a better stay in the future.Sincerely,Hotel Management

Dear Pablo, Thank you for sharing your experience; we love that you could join us. We know how small details impact our hotel's overall impression significantly. Therefore, we apologize that your stay was not the seamless visit you deserved. We would love another opportunity to bestow the hospitality we customarily provide. Thank you again for your feedback; we hope to see you soon.Sincerely,Hotel Management

Dear Sergio, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great that you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We look forward to hosting you again whenever you are in the area.Sincerely,Hotel Management

Oscar, thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management

David, thank you for choosing to stay with us at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location close to the airport, restaurants, Convention Center, and beaches were perfect for your needs. We appreciate your comments look forward to welcoming you back! Sincerely, Hotel Management

Raquel, thank you for being our guest. We apologize for the housekeeping issues you faced in your room. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We are also sorry for the elevator not being operational during your stay. We know such issues can have a significant impact on a guest's experience, and we will be sure to take care of it on your next visit. We hope you will consider giving us another chance in the future. Sincerely, Hotel Management

Thank you for choosing to stay with us. We apologize for the cleanliness issue you experienced and regret the inconvenience it caused. We will share your concerns with the housekeeping team to ensure a better experience going forward. We are also sorry that you found our staff members not friendly. We have followed up with our team to make sure we do not disappoint you in the future. We value your bservation and hope to have a chance to redeem ourselves in the future. Sincerely, Hotel Management

Dear Valued Guest, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur. Sincerely, Hotel Management

Thank you for your feedback and for being our guest. Please accept our sincere apologies for not living up to your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management

Janiris, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management

Joel, thank you for the review of Extended Stay America. We are thrilled to know you enjoyed the spaciousness of your well-maintained room and that we were able to meet your expectations for a perfect stay. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management

Thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management

Gilberto, thank you for your feedback. We are sorry you were not happy with our grab-and-go breakfast offerings, and regret the inconvenience it caused. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast choices for future implementation. On a positive note, we are happy you liked our convenient location. We hope you will consider and come back to stay with us another time and hope our selections are more to your liking.   Sincerely, Hotel Management

Thank you for reviewing our hotel. We're glad to know our location was ideal for you and that you were pleased with the service provided by our associates. Please be assured that we have discussed your concerns with our housekeeping team, and we’re working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next visit. Sincerely, Hotel Management

Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us. Also, our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management

Thank you for choosing our hotel for your stay. We are disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management

Yira, thank you for being our guest at Extended Stay America. We're glad to know our location close to the airport was ideal for you, but we're sorry for the inconvenience you mentioned. Please be assured that we have discussed your feedback with the appropriate team, and we're working with them to be more diligent with our efforts moving forward. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you back soon. Sincerely, Hotel Management

Thank you for the glowing review of Extended Stay America. We're thrilled to know you had a great stay with us and that you were impressed with the amenities we offer. It was our pleasure hosting you during your time in Fort Lauderdale. We look forward to your next visit. Sincerely, Hotel Management

Gracia, thank you for reviewing the Extended Stay America. We are glad to know you had a good stay and that you liked the quality of service provided by our staff. Also, we have taken note of your feedback with regards to our grab-and-go breakfast and will share it with our Brand Leaders to improve our future offerings. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management

Thank you very much for staying with us. We take the cleanliness of our rooms and hotel very seriously, so we deeply apologize for our carelessness during your visit. Your feedback has been shared with our team, and we have taken action to prevent similar mistakes. We encourage you to give us another chance so we can show you the quality you deserve. Sincerely, Hotel Management

Dear James, Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you found the bed comfortable. However, we apologize for any cleanliness issues you encountered during your stay. Providing a clean and comfortable environment is essential to us, and we will address your concerns with our housekeeping team to ensure improvements. Your feedback is invaluable, and we hope to have the opportunity to provide you with an even better experience in the future.Sincerely,Hotel Management

Dear Keyla, Thank you for your feedback. We apologize for the inconvenience you experienced during your stay at Extended Stay America. Ensuring a comfortable and pleasant environment for our guests is our priority, and we regret that we fell short of meeting your expectations. We are taking immediate steps to address the issues you mentioned, including enhancing our cleanliness standards and ensuring a more welcoming atmosphere in the lobby area. We appreciate your valuable feedback and hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management

Dear Wilvia, Thank You for choosing us. We are very sorry for the inconvenience caused and your concern about your refund. We completely understand how frustrating this must have been for you. Please be assured that we will investigate the matter and take appropriate measures to address it. If you have any further questions or concerns, please do not hesitate to reach out to us directly at the hotel. Thank you again for your feedback.Sincerely,Hotel Management

Dear Hélène, Thank you for sharing your feedback about your recent stay. We want to apologize for the room type you requested not being available. We regret any frustration and inconvenience this caused and are very grateful for your patience. We do everything possible to honor requests; however, depending on our occupancy, it is not always possible. Further, we appreciate you also sharing the positive aspects of your visit. We hope to have a future opportunity to show you the exceptional stay we are committed to providing every guest.Sincerely,Hotel Management

Dear Alan, Thank you for the kind review. We are glad we met your expectations for a fantastic stay at Extended Stay America. We hope to have the pleasure of hosting you again whenever you return to our area.Sincerely,Hotel Management

Dear Paul, Thank you for sharing your feedback with us. We appreciate your suggestion regarding the addition of outdoor seating. We'll certainly share this with our brand leaders for future enhancements as we continuously strive to improve our guests' experience. Thanks again for the valuable input; we hope to welcome you back in the future for a more enjoyable stay.Sincerely,Hotel Management

Dear Dominick, Thank you for taking the time to review our hotel. We completely understand how the events you experienced detracted from your stay and made it less relaxing and seamless. Our goal is to create exceptional and memorable experiences for every guest, so we sincerely apologize that we fell short in your case. Your feedback is essential to us, and we appreciate you bringing these concerns to our attention. We will address these issues with our team and improve our services. We are glad that you liked our location, which is close to the cruise port. It was a pleasure to have you as our guest, and we hope to have the opportunity to accommodate you again soon.Sincerely,Hotel Management

Dear Kimberley, Thank you for choosing Extended Stay America for your recent accommodation. We are pleased to read about your enjoyable stay and that our comfortable beds provided you with a relaxing night’s sleep. Thank you for being our guest, and we hope to have the opportunity to welcome you back soon.Sincerely,Hotel Management

Dear Lydia, Thank you for taking the time to share your feedback. Please accept our apologies for the issues in your room and the inconvenience caused by moving to a new one after your arrival. Our rooms are subject to strict standards of cleanliness, and what you described is not acceptable or normal at our hotel. Please know this is not usual for us, and we will address them appropriately with our housekeeping team. We are glad that you liked our location, and we hope you will allow us another opportunity to show you the outstanding experience that we strive to provide every guest.Sincerely,Hotel Management

Dear Nikki, Please accept our apologies for the experience you shared in your feedback. We are disappointed to learn about the cleanliness and service oversights during your time with us. We take pride in providing our guests a clean, fresh environment and outstanding hospitality; therefore, we apologize for overlooking anything during your stay. We will discuss your feedback with our staff to ensure this does not occur again. We hope you will give us another chance the next time your travels bring you our way. Sincerely,Hotel Management

Dear Ida, We hope you loved many aspects of our hotel and appreciate you sharing your review. We are disappointed that we may not have lived up to all of your expectations and are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely,Hotel Management

Dear Renae, Thank you for reviewing our hotel. It is nice that you had a satisfactory stay and were pleased with many things. However, we are sorry for the hallways' cleanliness and the room's condition, which did not meet your expectations. Your remarks will be shared with our housekeeping and maintenance team so that they can re-work the areas mentioned and improve our guest experience. We appreciate you pointing out specific items you loved and places where we can improve. Considering our location close to the cruise port, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management

Dear Mehmet, Thank you for staying with us and reviewing your experience. Conveniently located, we are pleased to offer comfortable accommodations and thoughtful hospitality at an excellent price. We promise to provide every guest with fresh, clean accommodations. Therefore, we are disappointed this did not occur during your stay. Please accept our apologies. We take our commitment to cleaning rooms seriously and will review your feedback. We hope to make your next stay with us outstanding in every respect. Sincerely,Hotel Management

Dear Jorge, Please accept our apologies for the inconvenience caused; we regret your room was not spotless and fresh, resulting in an unpleasant experience during your visit. We have checklists to inspect every suite after we have serviced it. Unfortunately, we missed something during this process, so we sincerely apologize. We are working with our housekeeping team to reiterate the importance of our daily checklists and ensure this isn't repeated. Also, they are instructed to double-check the rooms before allocating them to the guest. Our front desk team can help you to improve your experience. Please allow us another opportunity to provide a better experience on your next visit.Sincerely,Hotel Management

Dear Richard, Thank you for selecting us. We regret we did not meet your expectations for a maintained room and hope you will accept our apologies for the inconvenience you encountered. We have taken note of your observations regarding the need for an update, and we are currently having the same conversation with our brand leaders. In the meantime, our housekeeping and engineering staff are committed to keeping our facilities clean and up-to-date throughout our hotel. Our priority is to serve our guests with excellent service; anything lacking in this is taken very seriously. Please allow us another chance to host your visit and provide a memorable trip. Sincerely,Hotel Management,

Dear Donna, We sincerely apologize for the inconvenience you experienced upon arrival. It is truly regrettable that there was a delay in providing you with a room, and we understand the frustration this must have caused. Please accept our sincerest apologies for the inconvenience and disappointment you encountered. We assure you that your feedback will be shared with our team for immediate improvement. Our aim is always to ensure a smooth and pleasant experience for our guests, and we are sorry we fell short on this occasion. We would be grateful for the opportunity to regain your trust and provide you with the excellent service you deserve. Should you reconsider, we hope to welcome you back for a more positive experience in the future.Sincerely,Hotel Management

Dear Jonathan, We are delighted to hear that your stay at Extended Stay America was fantastic! We take great care in providing top-notch service for all of our guests, and your praise for our team will encourage our dedicated staff. We look forward to hosting you again soon and sharing another splendid experience with you.Sincerely,Hotel Management