The only reason I liked this hotel was because MR Franck!! He helped me when I needed something, I stayed in this hotel for a week and when I didn't have water or toilet paper or other things I would ask and he was the only person that helped me without being rude!!!!!!!! and the other employees were super rude but when I asked Franck, he was the only one respectful, helpful and nice. In my opinion, ask Frank to help you, not someone else, because the others are rude.