Bañera de hidromasaje interior

Opiniones sobre Quality Inn & Suites University Fort Collins

2.5 out of 5
Quality Inn & Suites University Fort Collins
4001 S Mason St, Fort Collins, CO

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 611 de 1000 opiniones" "
Evaluación: 8 - Bueno. 271 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 57 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 23 de 1000 opiniones" "
Evaluación: 2 - Terrible. 38 de 1000 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,8/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Oscar

Se hospedó 1 noche en enero de 2024
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We hope that you enjoyed your time here with us overall and hope to see you next time your travels bring you to Ft Collins.

10/10 Excelente

Martin

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en octubre de 2023
Respuesta de Quality Inn & Suites University Team el 5 nov. 2023
Thank you for taking the time to provide us with feedback regarding your recent stay. We are elated that you enjoyed your time here with us and we can't wait to see you next time!

10/10 Excelente

Elvia E

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Su personal muy amable el desayuno muy bueno,todo Estubo excelente nos gusto mucho es la segunda ves y la verdad es mi lugar favorito en fort collins.
Se hospedó 2 noches en octubre de 2022
Respuesta de Quality Inn and Suites University Ft Collins Team el 24 oct. 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We're elated that you enjoyed your time here with us and we can't wait to see you again soon!Live Well

10/10 Excelente

Elvia E

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en julio de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2021
Respuesta de GM el 10 jul. 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Carrie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location was convenient and breakfast had good choices and was well maintained. Beds were not very comfortable
Se hospedó 5 noches en abril de 2024
Respuesta de GM el 29 abr. 2024
Carrie, thanks for your review! We're pleased you liked our convenient location and breakfast choices. We'll address the bed comfort issue. We hope to see you again soon!

8/10 Bueno

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was clean and convenient location
Se hospedó 4 noches en abril de 2024
Respuesta de GM el 29 abr. 2024
Thank you for your review! We're glad you found our property clean and appreciated our convenient location. We hope to host you again soon!

10/10 Excelente

Judy

Se hospedó 1 noche en marzo de 2024
Respuesta de Mitchell Chapman, General Manager el 1 abr. 2024
Judy, we greatly appreciate you taking the time to leave us a perfect 5/5 review. Our team hopes to welcome you back soon to Quality Inn & Suites University Fort Collins.Best regards,Mitchell ChapmanGeneral ManagerQuality Inn & Suites University Fort Collins

6/10 Aceptable

Elizabeth

Viajó con su familia
The hotel was fine for my family’s purpose of spending one night and then going to DIA. I’m not sure who it was but my guess is the gentleman was the manager and he was a bit off putting. In general though, the hotel was fine.
Se hospedó 1 noche en marzo de 2024
Respuesta de Quality Inn & Suites University Fort Collins el 26 mar. 2024
Elizabeth, we appreciate you taking the time to review our property- but we do not appreciate disparaging comments regarding our staff that works very hard to create a great guest experience. We hope you have better luck in your future travels. Best regards,Mitchell ChapmanGeneral ManagerQuality Inn & Suites University Fort Collins

10/10 Excelente

Tricia

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check in was great with Mitchell the general manager. Our only comply is that the toilet in the bathroom sat very low and the heater/air conditioning unit was noisy. Will definitely be returning to this hotel!!!!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Mitchell Chapman, General Manager el 27 mar. 2024
Tricia,Thank you very much for this outstanding review- and thank you for staying with us at Quality Inn & Suites University Fort Collins. Our team greatly appreciates this valuable feedback, and we are already looking forward to the next time we have the opportunity to host you. Best regards,Mitchell ChapmanGeneral ManagerQuality Inn & Suites University Fort Collins

8/10 Bueno

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Quality Inn & Suites University Fort Collins el 26 mar. 2024
Jennifer, thank you for the great review. We hope to welcome you back in the future. Best regards, Mitchell ChapmanGeneral ManagerQuality Inn & Suites University Fort Collins

10/10 Excelente

Stayton

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was great, bed was comfortable. room was clean, pool and spa were nice. Only poor thing was a broke electric outlet cover in bathroom.
Se hospedó 1 noche en marzo de 2024
Respuesta de Quality Inn & Suites University, General Manager el 20 mar. 2024
Stayton,Our staff greatly appreciates your commendations. We will work to ensure the room features are in better working order for your next visit. Thank you so much for choosing to stay at Quality Inn & Suites University Fort Collins. We are already looking forward to hosting you again soon. Sincerely,Mitchell ChapmanGeneral Manager Quality Inn & Suites University Fort Collins

10/10 Excelente

Allison

Se hospedó 2 noches en marzo de 2024
Respuesta de GM el 29 mar. 2024
Allison, Thank you very much for this outstanding review- and thank you for staying with us at Quality Inn & Suites University Fort Collins. Our team greatly appreciates this valuable feedback, and we are already looking forward to the next time we have the opportunity to host you. Best regards, Mitchell Chapman General Manager Quality Inn & Suites University Fort Collins

2/10 Terrible

Moses

No le gustó: Limpieza, personal y atención
One staff was not nice to me. She called the police on me for using the hot tub. I suffered from degenerative disc issues and I had asked a staff member to please let me use the hot tub because my back was hurting and I could barely walk. Also, we were schedule to exit the premise at 6am instead of 11am. She came on her shift and asked me to exit the hot tub because she it was too early and she needed to fill the tub. I explained to her my situation to no avail. The police came and they treated me with more dignity than she did! Situation was resolved amicably and me and my daughter left the premise!
Se hospedó 2 noches en febrero de 2024
Respuesta de Quality Inn & Suites University, General Manager el 20 mar. 2024
Moses, We sincerely apologize your previous experience at our hotel did not meet your expectations, and we hope to welcome you back to our hotel in the near future. We hope to rectify this situation and will work to make things right for you going forward. Please contact our property directly and kindly ask to speak with our new General Manager the next time you plan to return to our property. Sincerely,Mitchell ChapmanGeneral ManagerQuality Inn & Suites University Fort Collins

10/10 Excelente

Jill

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Pool and Hot Tub- Clean Pleasant front desk people
Se hospedó 1 noche en marzo de 2024
Respuesta de Quality Inn & Suites University Team el 5 mar. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We are elated that you enjoyed your time here with us and we can't wait to see you next time!

10/10 Excelente

Cynthia

Se hospedó 3 noches en febrero de 2024
Respuesta de Quality Inn & Suites University, General Manager el 20 mar. 2024
Cynthia, thank you very much for your 5 star review. We hope to welcome you back in the near future, and our team greatly appreciates you choosing Quality Inn & Suites University Fort Collins. Sincerely,Mitchell ChapmanGeneral ManagerQuality Inn & Suites University Fort Collins

8/10 Bueno

JAMES

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
IT WAAS A NICE QUIET STAY, ,BREAKFAST WAS PRETTY BAD
Se hospedó 1 noche en febrero de 2024
Respuesta de Quality Inn & Suites University Team el 19 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. While we're glad that several parts of your stay were very positive, it's disappointing that the breakfast fell short of your expectations. We hope in the future you will give us another chance to provide you with superior service. Thank you for being our guest!

10/10 Excelente

Angela

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved that while waiting at the desk I saw a white board in the back with encouraging messages for employees on it. Super positive and uplifting! Love this!
Se hospedó 1 noche en febrero de 2024
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We are elated that you enjoyed your time here with us and we can't wait to see you next time!

10/10 Excelente

Ashley

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thank you!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We are elated that you enjoyed your time here with us and we can't wait to see you next time!

10/10 Excelente

Keith

Se hospedó 1 noche en febrero de 2024
Respuesta de Quality Inn & Suites University, General Manager el 20 mar. 2024
Keith, thank you for the amazing 5/5 review. Our staff truly appreciates your positive feedback. Please come back to see us again soon- we are looking forward to your next visit. Have a great day. Sincerely,Mitchell ChapmanGeneral ManagerQuality Inn & Suites University Fort Collins

2/10 Terrible

Genevieve

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
They need to disclose age limit
Se hospedó 1 noche en enero de 2024
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We're sorry to learn that your experience with us did not meet or exceed expectations. Our age requirement is that someone 21 or older is present to check in.

8/10 Bueno

John

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We hope that you enjoyed your time here with us overall and hope to see you next time your travels bring you to Ft Collins.

6/10 Aceptable

John

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My Problem wasn't about my stay, but rather with the check in. Travelocity had a Debit card on file that had been compromised. I have a new card, but the compromised card kept popping up on the check-in screen. The WONDERFUL desk attendant spent several minutes on the phone trying to get the MESS cleared up and then just said to go to my room and we'd figure it out in the morning at check-out ..... but then the same thing happened. The check-out clerk got the same hassle. My problem isn't with the motel, but rather with TRAVELOCITY
Se hospedó 1 noche en enero de 2024
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We're so sorry for the billing frustrations you experienced during your stay, but happy to hear that the staff was helpful navigating through it. We hope you'll give us another opportunity in the future to show you our superior service.

10/10 Excelente

Wendy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Love this hotel for the quiet
Beds were good. Pillows were great. Water pressure was good. Breakfast was good. Hot tub jets were weak and the pool itself was cold. My kids would swim for 5 minutes and then get in the hot tub to warm up. Hotel was quiet and we felt safe. Never heard others in the hall.
Se hospedó 1 noche en enero de 2024
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We are elated that you enjoyed your time here with us overall and we can't wait to see you next time!

10/10 Excelente

Donald

Great staff and good breadkfast
Se hospedó 2 noches en diciembre de 2023
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We are elated that you enjoyed your time here with us and we can't wait to see you next time!

10/10 Excelente

Ruben

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We are elated that you enjoyed your time here with us and we can't wait to see you next time!

10/10 Excelente

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We are elated that you enjoyed your time here with us and we can't wait to see you next time!

10/10 Excelente

Stanley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We will definitely be staying here again!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We are elated that you enjoyed your time here with us and we can't wait to see you next time!

2/10 Terrible

Kane, Greeley

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We're sorry to learn that your experience with us did not meet or exceed expectations and we hope in the future you'll give us another chance to demonstrate our superior service.

10/10 Excelente

Nancy

Se hospedó 2 noches en diciembre de 2023
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We are elated that you enjoyed your time here with us and we can't wait to see you next time!

10/10 Excelente

Stuart

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We are elated that you enjoyed your time here with us and we can't wait to see you next time!

10/10 Excelente

Renay

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was very quiet and safe, close to doctors appointments. Very convenient.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We are elated that you enjoyed your time here with us and we can't wait to see you next time!

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Somethings were great, a few were not
Have stayed here many times, the bed confortable, air conditioning/heating system good. The breakfast is typically okay. This time it was not great, hot food was cold, waffle station especially messy on Sunday morning, no one around to clean, the hotel was not that busy, as its Christmas week. Asked for room cleaning every other day. Checked in on Saturday, maid came Sunday. Checked out in Wednesday, never saw the maid again. The front desk service.and ataff were kind and friendly. All in all, I will stay here again.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We appreciate your loyalty and apologize that your recent stay did not meet or exceed expectation. We hope to have the chance to show you our superior service in the future!

10/10 Excelente

Kane, Greeley

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing energy , positive attitudes and superb service !
Se hospedó 2 noches en diciembre de 2023
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We are elated that you enjoyed your time here with us and we can't wait to see you next time!

8/10 Bueno

Paul

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Three nights.
All fine. I spent a little time walking in the area. Not far from Old Navy, REI, Barnes &Noble. There were no USB ports in the room so I borrowed on at hothead front desk.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We are glad that you enjoyed your time here with us overall and we hope to see you again soon!

8/10 Bueno

Sharon

Le gustó: Limpieza, personal y atención, comodidad de la habitación
A little get away.
The only thing wrong with the room was the TV reception. Lines and waves through the picture. Other than that it was a nice room.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We are glad that you enjoyed your time here with us overall and we hope to see you again soon!

8/10 Bueno

kathleen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Brad

Viajó con su familia, Viajó en grupo
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jason

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice, 1 night stay.
Hotel and room was clean and comfortable. Did not have much interaction with the staff so nothing negative. Pet friendly, so did have a dog barking in evening but NOT during the night, so wasn't an issue. TV reception isn't very good. Overall, recommend this hotel.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Vicki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I'm always happy with the suite approach, lots of option to spread out and use the space. The breakfast food while free is not very good, but I know it is enjoyed by many.
Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Kristi

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Brett

Se hospedó 1 noche en diciembre de 2023
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We are elated that you enjoyed your time here with us and we can't wait to see you next time!

10/10 Excelente

Steve

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was very impressed with every aspect of this hotel!! Very friendly staff, very clean & comfortable room & good continental breakfast! Only complaint would be the with the TV reception, there were lines on the screen. But they offered to move me. Excellent place to stay!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Quality Inn & Suites University Team el 5 dic. 2023
Thank you for taking the time to provide us with feedback regarding your recent stay. We are elated that you enjoyed your time here with us and we can't wait to see you next time!

10/10 Excelente

Sammie, Guernsey

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stsff super nice
Se hospedó 1 noche en noviembre de 2023
Respuesta de Quality Inn & Suites University el 29 nov. 2023
Thank you for taking the time to provide us with feedback regarding your recent stay. We are elated that you enjoyed your time here with us and we can't wait to see you next time!

2/10 Terrible

Mark

Se hospedó 2 noches en noviembre de 2023
Respuesta de Quality Inn and Suites university Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We apologize that your experience here did not meet or exceed expectation and hope you'll give us another chance in the future to show you our superior service.

2/10 Terrible

Yasminka

Viajó por negocios, Viajó con su familia, Viajó con mascotas, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
I came to town to take my dog to the CSU vet hospital. Long story short I called the police to prevent having any incidents at the property and I was reprimanded and kicked out for doing so. I was accused of stealing from the property without any explanation or proof. I was yelled at by management and completely ignored when I tried to call to speak with the manager. Management refused to speak to me and would not pick up the phone. Management was extremely immature and unprofessional. I’ve never been treated so horribly anywhere in my entire life. Would not recommend this property.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Quality Inn and Suites University Team el 30 nov. 2023
Our team was also left disappointed with the experience. Due to the circumstances we will not be able to accommodate any future stays.

10/10 Excelente

Jacqueline

Se hospedó 1 noche en noviembre de 2023
Respuesta de Quality Inn and Suites University Team el 13 feb. 2024
Thank you for taking the time to provide us with feedback regarding your recent stay. We are elated that you enjoyed your time here with us and we can't wait to see you next time!

10/10 Excelente

james

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
K I h I hh
Se hospedó 1 noche en noviembre de 2023
Respuesta de Quality Inn and Suites University Team el 28 nov. 2023
Thank you for taking the time to provide us with feedback regarding your recent stay. We are elated that you enjoyed your time here with us and we can't wait to see you next time!

10/10 Excelente

charles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Quality Inn and Suites University Team el 23 nov. 2023
Thank you for the wonderful feedback! We're elated that you enjoyed your time here with us and we can't wait to see you next time!

10/10 Excelente

surann

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and friendly hotel!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Quality Inn & Suites University el 20 nov. 2023
Thank you for taking your time to provide us with feedback regarding your recent stay. We are elated that you enjoyed your time here with us and we can't wait to see you next time!