Sala de reuniones
Ver disponibilidad

Opiniones sobre Fontana Village Resort

3 out of 5
Fontana Village Resort
300 Woods Roads, Fontana Dam, NC

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 107 de 245 opiniones" "
Evaluación: 8 - Bueno. 94 de 245 opiniones" "
Evaluación: 6 - Aceptable. 26 de 245 opiniones" "
Evaluación: 4 - Mediocre. 15 de 245 opiniones" "
Evaluación: 2 - Terrible. 3 de 245 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

7,2/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Kevin

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Renovations are not complete—lots of construction debris all over. Woke up this morning with ants all around inside my room.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Pamela

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was located where our friend took a zero day from hiking the Appalachian Trail.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

George

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
My less than 5-stars was only due to offseason construction and renovations.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Patty

Le gustó: Limpieza, personal y atención
The village is nice, we came in after dark so have not seen the full area. There is a lot of renovation going on so looking forward to exploring during the day. People working this location are excellent, professional and helpful!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Beth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Kind and accomodating
The most accommodating staff I’ve experienced in years!
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Andrea

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Mike

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
This property was conveniently located near hiking trails. It also had fun activities for families. Having a restaurant on site was a plus. My only issue was the cleanliness of the bathroom. The toilet and tub in our room needed a good thorough scrubbing.
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Charles

Quiet, but not the best place we have stayed
We stayed in a member owned cottage. The cottages are modular mobile home-type structures. Pretty area. Quiet. Complete furnishings like an Air B and B with full size fridge, dishes, etc. Generally clean but some mold/dirt on floor moulding, etc. Only two pillows in the unit which was a bit of of pain since my wife and I each use 2 for posture reasons. The AC was very noisy. Also, no blow dryer in the room. My wife has morovised by using the AC vent. Internet only works in some areas of the property.
Our cottage
The grounds of the property
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

K. Linda

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Curt

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice place
Very nice location, quiet and secluded, but it did need a little more cleaning but bring some extra snacks as you are limited to their restaurants and their is no other options for 20 miles.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Laurie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Larry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Michael

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
weekend with the dragon
my door key failed every day and I left my bathroom supply, had used all shampoo and had to ask front desk the next day even after room service made the room.
Se hospedó 3 noches en agosto de 2019
Respuesta de Freddie el 8 ago. 2019
We apologize for the inconveniences you incurred during your visit. Thank you for your feedback, as this is valuable information for our staff.

8/10 Bueno

barry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2019
Respuesta de Freddie el 16 ago. 2019
Thank you for your valued feedback.

8/10 Bueno

Arlyn

Le gustó: Personal y atención, comodidad de la habitación
Great family vacation spot
The service people were very helpful and the accommodations were comfortable. The rooms could use some updating but the area outweigh the average condition of the rooms. Having the Fontana Lake available with pontoon boats was a real plus
Se hospedó 3 noches en julio de 2019
Respuesta de Freddie el 1 ago. 2019
Thank you for your time to review Fontana Village Resort. Your feedback is valuable to our staff.

6/10 Aceptable

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios
The area is beautiful, and the pools were nice. The rooms were comfortable and cleanish. Having putt-putt golf and frisbee golf and scheduled activities was nice. You can’t beat $1 kids scoop at the ice creAm place. Be sure to check out the dam. The property shows some wear. For multi-night visitors, if you want your bed made, be sure not to leave *anything* on the bed. I poured coffee down the sink one day, and the dried coffee splatter remained in the sink after “cleaning.” They will not make it. They weren’t too concerned when I pointed out there were no towels at the pool, suggesting I walk over to another office to let them know. (It was only a 3-4 minute walk, but they didn’t offer to call.) The food got a bit tiresome after a short while, and it’s a bit far to go for a change. The general store was very limited on food items. That said, we definitely recommend checking out Bryson City and the Oconaluftee Indian Village in Cherokee, which make good excuses to eat elsewhere. We’d stay again, but would figure out the food issue ahead of time.
Se hospedó 3 noches en junio de 2019
Respuesta de Freddie el 3 jul. 2019
Thank you for your review. Our apologies for the inconveniences incurred during your visit, and we wish to insure you these matters are not taken lightly and have been addressed. Dining options in the resort; and the county as a whole, unfortunately are not diverse due to our rural and remote location. Thank you again for taking the time to review and we hope you will visit with us at Fontana in the future.

2/10 Terrible

Cliente verificado

Se hospedó 7 noches en junio de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
everything OK everything OK everything OK everything OK everything OK
Se hospedó 2 noches en abril de 2019
Respuesta de Freddie el 31 may. 2019
Thank you for taking the time to review Fontana Village Resort. Your feedback is valuable to our staff.

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice open layout of the property. Two things though, the grill needs to be open later and the property WiFi was not very good. I stayed 1 night in a cabin and 2 nights in the resort and I was unable to connect in either place. Without cell service in this area this is the only communication I had with family back home. My wife was trying to get a hold of me and could not reach me, I would expect better WiFi in a resort in 2019.
Se hospedó 2 noches en abril de 2019
Respuesta de Freddie el 15 may. 2019
Thank you for taking time to review Fontana Village. Your comments are valuable to us and we have taken your concerns to the appropriate members of our Management team. Due to our location, (surrounded by Forest Service and the National Park), our cell service within the Resort is extremely spotty. We do offer free Wi-Fi and Verizon cell service in our public areas, (including the Lodge Lobby, General Store, Pit Stop, Marina, Wildwood Grill and Bistro). There is no charge to use a land line phone for local, toll free or incoming calls, but long distance does have a $1.50 connection fee and .95 per minute. This is disclosed on our check-in paperwork. Your feedback is important to us at Fontana Village Resort as we strive for great customer service and an enjoyable experience from our valued guests.

10/10 Excelente

David H

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great time at Fontana Village
Se hospedó 3 noches en abril de 2019
Respuesta de Freddie el 17 may. 2019
Thank you for taking the time to share your experience. We hope that you will be able to visit with us again soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hidden Gem especially for New Years Eve
It was a last minute planned New Years trip. The price especially for New Years Eve was affordable. Enjoyed the restaurant, the Aaron Tracy band, and accommodations. The manager Sarah of the restaurant was fabulous.
Se hospedó 2 noches en diciembre de 2018
Respuesta de Fontana Village Resort el 4 feb. 2019
Thank you for taking time to review Fontana Village. We are pleased to hear that you had such a nice time.

10/10 Excelente

Alexandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful!
Wonderful accommodations for our family! The lodge was beautifully decorated for Christmas, our room was clean and the beds were very comfortable! Staff was helpful and polite. We definitely recommend Fontana Village Resort!
Se hospedó 2 noches en noviembre de 2018
Respuesta de Fontana Village Resort el 3 ene. 2019
thank you for taking time to review Fontana Village Resort. We appreciate your kind words and look forward to seeing you again!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Beautiful setting. A lot of amenties not available during colder months. Restaurant: the food was delicious but took over an hour and a half to get food. Some food was cold when it arrived for other guests in our party. Rooms are very basic but clean. The beds are so umcomfortable we left a day early.
Se hospedó 2 noches en noviembre de 2018
Respuesta de Fontana Village Resort el 3 ene. 2019
Thank you for taking time to review Fontana Village Resort! I have given your information to the appropriate members of our Management Staff.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2018

8/10 Bueno

Stari, Niagara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Located in a gorgeous wooded area! Nice character and welcoming! Very nice location. Furniture was outdated and bed was very small and uncomfortable. Very small bathroom.
Se hospedó 1 noche en noviembre de 2018
Respuesta de Fontana Village Resort el 3 ene. 2019
Thank you for taking time to review Fontana Village Resort. We appreciate your review and will give the information to the appropriate members of our Management team!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Our weekend stay
Overall very pleasant. The price very good. The desk personnel and other staff very nice and cordial. Room was dated, drapes old, bed, spreads, etc old, carpet old, and bathroom fixtures really need to be changed out. Still, everything worked and I really had a good time. I love the location
Se hospedó 2 noches en noviembre de 2018

8/10 Bueno

Betty, Marion, NC

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Bathroom too small. Everything else was excellent!
Se hospedó 1 noche en noviembre de 2018

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en octubre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2018

8/10 Bueno

Rod, FL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A nice resort showing it's age, but still comfortable and in a beautiful setting.
Se hospedó 3 noches en octubre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2018

10/10 Excelente

Michael, New Jersey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Tons of amenities including a hose to wash your car with and a bar!
Se hospedó 2 noches en octubre de 2018

8/10 Bueno

Angela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Second time at the resort. LOVE this place and area around it. We spent a week riding the area roads on our motorcycles and taking in the beautiful scenery. We will be back!
Se hospedó 4 noches en octubre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place to visit lots of fun things to do with the family would love to come back again sometime
Se hospedó 1 noche en septiembre de 2018

8/10 Bueno

L, Ohio

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Sad the Bistro restaurant was closed. The Grill was OK but lacked staffing. Not much to do this time of year.
Se hospedó 2 noches en septiembre de 2018

8/10 Bueno

Craig, Seattle

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Was a very quiet beautiful resort. Love to come back
Se hospedó 1 noche en septiembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great mountain getaway, family friendly, pet friendly
Se hospedó 2 noches en septiembre de 2018

10/10 Excelente

RICHARD

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The area was secluded in the mountains and really quiet. There was no cell reception in the rooms, but there was a signal booster in the lobby so you could connect and make phone calls.
Se hospedó 1 noche en agosto de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2018

10/10 Excelente

Cliente verificado

Vacation
Good, clean, large room.
Se hospedó 1 noche en agosto de 2018

10/10 Excelente

Katie, Michigan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Really loved the atmosphere after 3 nights backpacking.
Se hospedó 1 noche en agosto de 2018

10/10 Excelente

Darya, Lawrenceville

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great, out of the way place!
Clean, fun, resort, near several natural attractions and a few man- made... we had a pleasant trip and a great nights stay!
Se hospedó 1 noche en agosto de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
Se hospedó 1 noche en agosto de 2018

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Greatest Hidden place on earth
Wonderful
Se hospedó 3 noches en julio de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wilderness
A lovely refuge away from the hustle and bustle.
Se hospedó 1 noche en agosto de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2018

10/10 Excelente

Jasper, Lexington, NC

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location for large events. A bit more. Another bit more
Se hospedó 2 noches en agosto de 2018

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
We like the view but the property is run down. There are plans growing in the gutter. Not enough of equipment in the room starting with no place to put your cosmetics. No place at all! No refrigerator or microwave. Swimming pool - there should be a line between deep and shallow swimming areas. The bottom is slippery and shallow goes abruptly into deep. The stuff has no ideas about the surrounding trails. Very overpriced place for what it offers! It just offers a pretty view but that is not enough.
Se hospedó 2 noches en julio de 2018