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Opiniones sobre Globus Urban Hotel

4 out of 5
Globus Urban Hotel
Via Sant'Antonino 24, Florence, FI

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 772 de 1003 opiniones" "
Evaluación: 8 - Bueno. 174 de 1003 opiniones" "
Evaluación: 6 - Aceptable. 32 de 1003 opiniones" "
Evaluación: 4 - Mediocre. 11 de 1003 opiniones" "
Evaluación: 2 - Terrible. 14 de 1003 opiniones" "

9,6/10

Limpieza

9,8/10

Personal y atención

9,2/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Rodolfo

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Na
Se hospedó 2 noches en abril de 2024
Respuesta de Joseph el 30 abr. 2024
Thank you so much for leaving us a 5-star review! We're absolutely delighted that you chose Globus Urban Hotel for your stay in the heart of Florence. Our team strives to make every guest's experience memorable, and knowing that we succeeded with you fills us with immense joy.Every detail in our hotel is thoughtfully designed to ensure comfort and satisfaction, and we're thrilled that these efforts made a positive impact on your visit. Whether it was the tranquility of your room or the warmth of our hospitality, we would love to know what stood out for you.As our honored guest, your feedback is invaluable, and we invite you to visit us again. Florence is a city of endless discoveries, and each return trip can offer new sights, tastes, and experiences. Next time, perhaps you might indulge in one of our curated local tours, which offer unique insights into Florence's rich history and culture.Aurora, our Guest Relations Manager, and the entire team at Globus Urban Hotel are eager to welcome you back on your next adventure to Florence. Until then, we wish you safe travels and a heart full of warm Italian memories.Warm regards,The Globus Urban Hotel Team

10/10 Excelente

Thalía Susana

Se hospedó 7 noches en marzo de 2024
Respuesta de Aurora-Responsabile delle Relazioni con gli Ospiti el 5 abr. 2024
Grazie!!!

10/10 Excelente

Blanca n

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente !!
Extraordinario , el servicio es maravilloso, el desayuno muy bien, la ubicación es increíble ; el hotel tiene todo un estilo europeo moderno , nos encantó estar ahí además que en la recepción nos dieron toda la información que necesitábamos para conocer lo más importante de la ciudad.
Se hospedó 1 noche en enero de 2024
Respuesta de Dina el 28 ene. 2024
Dear Blanca, We so much appreciate you taking the time to give us a very nice and positive review. For highlighting our modern design, our breakfast service and all our staff. It does give us a joyful heart to know that we made your stay enjoyable and be a part of the beautiful experience you had here in Florence. take care. Warm Regards , Globus Urban Staff

8/10 Bueno

MIGUEL ANGEL GONZALEZ

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Dina el 21 ene. 2024
Dear Miguel, We appreciate you taking the time to give us a pleasant feedback. Until next time and we wish you all the best. Kind Regards, Globus Urban Staff

8/10 Bueno

Moises

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Dina el 21 ene. 2024
Dear Moises, Thanks so much for your feedback. It will be a great pleasure for us to have you again in the near future.We send you our Warmest Regards, Globus Urban Staff

10/10 Excelente

Octavio

Se hospedó 3 noches en diciembre de 2023
Respuesta de Dina el 21 ene. 2024
Dear Octavio, Thank you so much for taking the time to give us a feedback. Your perfect score means a lot to us and it does motivate us to always do our best for the satisfaction and enjoyment of all our guests :) We wish you all the best, Globus Urban Staff

10/10 Excelente

Felipe

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Un hotel maravilloso
Se hospedó 1 noche en diciembre de 2023
Respuesta de Gabriella el 1 feb. 2024
Buongiorno y muchisima gracias por un comentario tan amable. Nos somos muy feliz que usted habia una tan buena experiencia y nos vamos hcer el maximo por ofrecirla siempre. un buen dia y asta la proxima vez

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Dina el 14 ene. 2024
Thank you very much for the your perfect score. We do hope to see you again soon.All the Best,Globus Urban family

10/10 Excelente

Erik Lizandy

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La atención al cliente de parte de Aurora y en General el hotel increíble
Se hospedó 1 noche en noviembre de 2023
Respuesta de Dina el 10 dic. 2023
Dear Erik, Thank you soooo much for your amazing feedback. We are so happy your stay here with us was wonderful. We hope to see you again in the near future. Aurora and all of us, the Globus Urban Staff wish you all the best! Happy Holidays :)

10/10 Excelente

Enya

Se hospedó 1 noche en noviembre de 2023
Respuesta de Reuben - Guest Relations Manager el 12 dic. 2023
Dear Enya,we would like to thank you for leaving a review regarding your stay at Globus Urban Hotel.We're so happy to hear that your stay with us has beenso pleasant and memorable We're looking forward to welcoming you in the next future Best Regards

10/10 Excelente

Christianne

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La habitación estaba amplia, limpia y moderna. El baño se nos hizo un poco peligroso porque es tina y te resbalas fácilmente, además que tiene un vidrio que no se ve nada seguro y se salía toda el agua cuando te bañabas entonces el baño terminaba muy sucio. Nos dieron una botella super rica por el beneficio VIP de Expedia. El desayuno nos encantó, es buffet, tiene varias opciones y el pan y café muy rico. Está en una zona con muchos restaurantes alrededor y tiendas, muy cerca de la Catedral y como a 10 min de la estación de tren caminando. Lo disfrutamos mucho!
Se hospedó 3 noches en agosto de 2023
Respuesta de Reuben - Guest Relations Manager el 31 ago. 2023
Dear JChristianne ,Thank you for your feedback!We're glad to know that you enjoyed your overall stay at Globus Urban Hotel!We're looking forward in welcoming you again in the next future,Our best regards

10/10 Excelente

Gabriela

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
Normal
Se hospedó 3 noches en agosto de 2023
Respuesta de Kera el 26 ago. 2023
Dear Gabriela,Thank you for your feedback!We're glad to know that you enjoyed your overall stay at Globus Urban Hotel!We're looking forward in welcoming you again in the next future,Our best regards

8/10 Bueno

gabriela

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
tienen variedad en el desayuno llegas facilmente a la estacion de tren y muy cerca del Duomo y el personal muy atento aunque la habuatacion si era muy pequeña pero eso no me resulto muy inconveniente conciderando que mi estancia fue corta 2 dias
Se hospedó 2 noches en julio de 2023
Respuesta de Kera el 6 ago. 2023
Dear Gabriela,Thank you for taking the time to write such a lovely review.We're very happy to know that you enjoyed the breakfast, the location and your overall stay. As you said our economy twin room is perfect for a quick stay cation but if you're planning to stay longer you should check our standard/superior rooms! ;) We hope we can welcome you again soon,Our best regards

8/10 Bueno

ANTONIO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nos dijeron que tenemos descuento por dejar el coche en el parking que nos dijeron en el hotel a 230m y NO fue real
Se hospedó 1 noche en julio de 2023
Respuesta de Kera el 30 jul. 2023
Dear Antonio,First of all thank you for staying with us and of course for your feed-back.We would like to confirm that a small discount is guaranteed for our guest and priority is also guaranteed by giving a parking slot when they are almost fully booked.We are sorry about your perception of distance: we confirm, also for our future guests, that the walking distance from the garage to the hotel is 200 meters.We hope to have the chance to welcome you again in the next future,Our best regards,

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente opción
Personal muy servicial y amable. Instalaciones cómodas.
Se hospedó 1 noche en marzo de 2023
Respuesta de Reuben- Guest Relation Manager el 20 abr. 2023
Dear Guest ,We are over the moon you have been able to take the time to share such lovely review :)))We are delighted that you enjoyed your stay Globus Urban Hotel. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experience a great stay with us ;) t We hope to have the pleasure of welcoming you back very soon. Warm regards.

10/10 Excelente

karina

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Florencia
Se hospedó 3 noches en abril de 2023
Respuesta de Reuben- Guest Relations Manager el 15 abr. 2023
Dear Karina ,We are over the moon you have been able to take the time to share such lovely review :)))We are delighted that you enjoyed your stay Globus Urban Hotel. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experience a great stay with us ;) t We hope to have the pleasure of welcoming you back very soon. Warm regards. Reuben Guests Relations Manager

10/10 Excelente

Jaime Alberto

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo bien excelente muy recomendable
Respuesta de Reuben - Guests Relations Manager el 8 ene. 2023
Dear Jaime Alberto ,Thanks so much for taking the time to leave a review regarding your stay at Globus Urban Hotel. We really appreciate the nice words regarding the staff from the front desk team to the breakfast team the main goal of both teams are to give to our guest on of their best experience they ever had during their visit in Florence. We're looking forward for your next stay Best regards

8/10 Bueno

Pedro Antonio, Guadalajara

Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
El servicio de internet es pésimo
Se hospedó 3 noches en octubre de 2022
Respuesta de Reuben - Guests Relations Manager el 28 oct. 2022
Dear Pedro Antonio ,Thanks so much for taking the time to leave a review regarding your stay at Globus Urban Hotel. Regarding the Internet connection as you mention on your review, we're turly apologize if the connection wasn't very stable during your stay, we always monitor and check it every sigle day if every thing is perfect for our guest, we provide to imporve the wifi conneciton service for your next stay Best Regards

8/10 Bueno

Monique

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Las habitaciones muy cómodas y el desayuno estuvo rico Solo que el estacionamiento está complicado y lo cobran aparte
Se hospedó 1 noche en octubre de 2022
Respuesta de Reuben Guest Relations Manager el 19 oct. 2022
Dear Monique ,Thanks so much for taking the time to leave a review regarding your stay at Globus Urban Hotel. We really appreciate the nice words regarding your stay, we're really happy that your stay has been pleasant that means a lot for us . Regarding the nice words about the staff we really appreciate their main goal is to give to our guest the best experience during their stay in Florence, we really appreciate also the nice words you give regarding the breakfast service we really appreciate such nice words we're really glad that our breakfast service made a such great impact during your stay.Regarding the parking spot as you mention on your review, unfortunately the hotel doesn't have a private parking where our guest can park their car, but we always suggest to our guest to park their car in the nearest garage, and from to the garage come directly to the hotel by walk We're looking forward for your next stayBest Regards

10/10 Excelente

Nidia

Se hospedó 1 noche en octubre de 2022
Respuesta de Reuben - Guests Relations Manager el 14 oct. 2022
Dea Nidia , Thanks so much for taking the time to leave a review regarding your stay at Globus Urban Hotel. We really appreciate the nice words regarding your stay, we're really happy that your stay has been pleasant that means a lot for us.We're looking forward for your next stay Best Regards

10/10 Excelente

Amed

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ubicación excelente
Se hospedó 1 noche en octubre de 2022
Respuesta de Reuben- Guest Relations Manager el 13 oct. 2022
Dear Amed , Thanks so much for taking the time to leave a review regarding your stay at Globus Urban Hotel. We really appreciate the nice words regarding your stay, we're really happy that your stay has been pleasant that means a lot for us . Regarding the nice words about the staff we really appreciate their main goal is to give to our guest the best experience during their stay in Florence, also you mention the location of the hotel which is one of his point of strength because as you mention you can arrive in all the florentine tourist spots in a couple of minutes and also is very easy who comes from the train station. We're looking forward for your next stay Best Regards

6/10 Aceptable

Claudia

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
El Hotel es muy céntrico… todo cerca sobretodo la estación de trenes. Nos quedamos en el Studio Apartment y estaba limpio, bonita decoración y una cocina bien equipada con todo lo necesario para usar. El problema empezó desde que llegamos porque el internet ( Wi-fi ) de la propiedad estaba dándonos problemas y aunque intentaron ayudarnos mejoraba por raticos y luego igual, estuvimos 6 noches sin cobertura y el Wi-fi super lento y por momentos nos quedábamos sin internet. Lo peor fue cuando nos pusimos a cocinar nos quedamos sin corriente 3 veces, increíble !!! Por el precio que se paga por el apartamento que no es muy barato tuvimos todos estos inconvenientes. El muchacho que estaba ese día en la recepción ( Joshep) nos ayudó en todo lo que pudo y estuvo a su alcance… fue muy atento y servicial pero ya los contratiempos nos había dado algunas molestias que cuando se paga son inaceptables y la propiedad debe tener cuidado y prevenir que no pasen estas cosas ( luego supimos que en Italia hay un tema con la electricidad pero de igual manera nosotros como clientes que pagamos por comodidades no tenemos culpa…. En fin una negligencia de la propiedad. Otra cosa es que la cafetera de la cocina no estaba funcionando correctamente llamamos y enviaron a alguien a ayudarnos, pudimos usarla pero cuando la abrimos estaba super sucia como si nunca la hubieran limpiado. A pesar de todo no la pasamos mal pero el Hotel debe ser cuidadoso. con este tipo de cosas.En Florencia sobra los Hoteles
Se hospedó 6 noches en julio de 2022
Respuesta de Reuben Giests Relations Manager el 9 ago. 2022
Dear Claudia ,Thanks so much for taking the time to leave such kind words Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. You mentioned the location of the hotel is one of his point of strength because in only few minutes you can arrive in all the main Florentine touristic attractions only by walk. Regarding all the negative points you mentioned we can start the wifi connections, we wolud like to thank you to inform us about thath point we provide to imporve the wifi connection in all the hotel including the Apartment. Regarding the technical issues you found on the apartment is not by the negligence attitude by the prorierty or from thef ront desk team colleague they do everything to solve it and on the following day by the eclectrician techincal issues are commons in hotels , regarding the coofee machine as you mentioned we're truly apologise that when you found it dirty when you want to use it, that was a mistake made by the room lady who always clean it for the next guests who stay in the apartment. Also during your stay we also offer by free during your relative bithday a special surprise on their birhtday like a slice of cake and also a bottle of Prosecco with glasses, that details means a lot for us from the front desk team and the breakfast team we want to give a special memory for our guest during their stay in Florecne, we take a lot of care of our guest we don't treat them with negligence. They do everything in their power to give the best Experience ever in Florence. We're looking forward for your next stay in the future Best Regards

8/10 Bueno

Esteban

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Tania De La Fuente

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo el personal es encantador, te hacen sentir acogido ofreciéndote una experiencia inolvidable. Gracias por todo! Sin duda si vuelvo a Florencia vendré a vuestro hotel!! Tania y Amaia
Se hospedó 2 noches en julio de 2022
Respuesta de Reuben - Guest Relation Manager el 25 jul. 2022
Dear Maja ,Thanks so much for taking the time to leave such kind words Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are happy to read that the service provided by the team was so great and made such a positive impact to your stay, all the team give their effort to help you to give you the best experience to live during your visit here in Florence,if their work and effort give a such great impact on your stay we really greatful to hear that. We're looking forward for your next stay here in Florence See you soon Best Regards

10/10 Excelente

Andres

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel cerca de todo
Es un hotel pequeño, su ventaja es que está cerca de las atracciones turísticas y también de la estación de trenes. Ambas a menos de 10 minutos caminando. Cerca del hotel hay de todo. A mejorar la conexión a internet, lenta e inestable. El desayuno es tipo buffet y suficiente. A destacar baños renovados y modernos en la habitación que utilicé y enchufes con conectores usb
Se hospedó 1 noche en julio de 2022
Respuesta de Reuben - Guest Relations Manager el 20 jul. 2022
Dear Andres ,Thanks so much for taking the time to leave such kind words Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are happy to read that the service provided by the team was so great and made such a positive impact to your stay. For breakfast as you mentioned is one of the point of strength of the hotel because we want to offer to all our guest a good varaiety for the most important meal fo the day and also to satisfy everyone with their necessites, we're glad taht you like so much the style and the details of our hotel we really appriciate that . Regarding the wifi connections we would like to thank you for your observation we take note of it and we immediately work on it to improve the service, regarding the position and the location as you mentioned yes in only few minutes by walk you can arrive in all the main Florentine main touristic attraction. We're looking forward for your next Stay Best Regards

8/10 Bueno

JESUS VICENTE, TACORONTE

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Desayuno excelente
Se hospedó 1 noche en julio de 2022
Respuesta de Reuben- Guest Relations Manager el 17 jul. 2022
Dear Jesus ,Thanks so much for taking the time to leave such kind words Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are happy to read that your stay was so great and made such a positive impact.Regarding the breakfast service we really appreciate that you liked so much we're very happy to hear that we want to offer to our guests a great different solutions for the most important meal of the day We are looking for your next stay Best Regards

10/10 Excelente

adda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ubicación bastante buena, cerca de todo, hotel muy bonito, atención excelente, súper limpio, con buen gusto y confortable
Se hospedó 1 noche en julio de 2022
Respuesta de Reuben- Guest Relations Manager el 6 jul. 2022
Dear Adda ,Thanks so much for taking the time to leave such kind words Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are happy to read that your stay was so great and made such a positive impact also we really appreciate that you liked so much the the attention and style of Globus Urban Hotel that reflects the urban life style of the florentine people . Regarding the location of the hotel is one of his point of strength because in only few minutes by walk you can arrive to the main Florentine touristic attractions. We're looking forward for your next Stay Best Regards

10/10 Excelente

Manuel Rosado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
a'La ubicacion excelente. Las habitaciones muy bien
Se hospedó 2 noches en junio de 2022
Respuesta de Reuben- Guest Relations Manager el 2 jul. 2022
Dear Manuel Rosado ,Thanks so much for taking the time to leave such kind words Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are happy to read that your stay was so great and made such a positive impact . Regarding the location and position of the hotel is one of his point of strength because in only few minutes by walk you can arrive in all main Florentine touristic attractions. We're looking forward for your next Stay Best Regards

10/10 Excelente

Sergio Antonio

Se hospedó 2 noches en junio de 2022
Respuesta de Reuben- Guest Relations Manager el 24 jun. 2022
Dear Sergio Antonio ,Thanks so much for taking the time to leave such kind words Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are happy to read that the service provided by the team was so great and made such a positive impact to your stay. We're looking forward for your next Stay Best Regards

10/10 Excelente

jose

Se hospedó 2 noches en junio de 2022

8/10 Bueno

ENRIQUE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Céntrico y familiar
En el centro de Florencia. Amables en todo momento y muy detallistas con nosotros. El lugar es idóneo para poder conocer la ciudad y descansar para poder continuar.
Se hospedó 3 noches en abril de 2022
Respuesta de Reuben- Guest Relations Manager el 3 may. 2022
Dear Enrique,Thanks so much for taking the time to leave such kind words Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to know that you were satisfied with our staff, the breakfast service complementaries and also we really appreciate you really like the modern and urban style of the hotel . We are happy to read that the service provided by the team was so great and made such a positive impact to your stay, also you mentioned the position of the hotel is one his point of strength because in only 400 meters by walk to the main Florentine main touristic attractions. We're looking forward for your next Stay Best Regards

10/10 Excelente

Expedia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
Todo muy bien, el personal fue muy amable y atento, y la ubicacion muy bien
Se hospedó 2 noches en marzo de 2022
Respuesta de Reuben- Guest Relations Manager el 30 mar. 2022
Dear Guest , thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 Excelente

juan

Se hospedó 2 noches en marzo de 2022
Respuesta de Reuben- Guest Relations Manager el 30 mar. 2022
Dear Juan , thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 Excelente

José Luis Bárcenas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
buena relación calidad precio.
Se hospedó 2 noches en febrero de 2022
Respuesta de Giovanni - Front Desk Agent el 26 feb. 2022
Dear José, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 Excelente

Meritxell

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Un 10/10
Un hotel maravilloso. Los trabajadores son encantadores, se esfuerzan por entenderte y por ayudarte y tienen muchos idiomas. Un hotel a pocos minutos andando de TODO. Y al lado de la estación principal. Muy detallistas, las habitaciones preciosas y limpias, el desayuno maravilloso. Un 10/10 y porque no puedo dar más nota!!!!!! Mil gracias por todo. Sin duda, volveremos!!!!!!
Se hospedó 2 noches en enero de 2022
Respuesta de Giovanni - Front Desk Agent el 31 ene. 2022
Dear Meritxell, Wwoowww, what a lovely review! We are delighted that you had such a great time at our boutique hotel. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to know that you were satisfied with our central location and the cleanliness of our rooms. We take great pride in our personalized service and we are thrilled to read that our staff did everything possible to make your stay a memorable one. We will be looking forward on welcoming you back again in near future. Kind regards,

10/10 Excelente

Domenico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Recomendado
Lo primero es que nos cambiaron para The Market Urban Hotel por mantenimiento en el primero pero de verdad 100%recomendado, muy cerca de todo el personal uno mas amable que otro, el desayuno muy completo, todo super limpio y muy seguro. Todo fue perfecto muy recomendado
Se hospedó 4 noches en diciembre de 2021
Respuesta de Giovanni - Front Desk Agent el 20 dic. 2021
Dear Domenico, Thank you for staying with us and taking the time to write the review. We are thrilled You enjoyed our international breakfast which offers a wide selection of products: from bread and fresh croissants, to muesli, waffel, pancake and more. We thank you so much for for Your positive feedback about our housekeeping staff that works hard to maintain a high room quality and high cleanliness standard to let our guest experience an unforgettable stay in Florence with us. We hope that we have the chance to welcome you back to us. kindest regards

10/10 Excelente

Carmen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2021
Respuesta de Giovanni - Front Desk Agent el 23 nov. 2021
Dear Carmen, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 Excelente

Richard

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La atencion del equipo fue excelente. Muy buena localizacion para la estacion de tren, aceso al aeropuerto, y el centro.
Se hospedó 1 noche en octubre de 2021
Respuesta de Giovanni - Front Desk Agent el 21 oct. 2021
Dear Richard, Thank you very much for taking the time to share your experience. We are delighted about your nice words regarding our central location, which is with no doubts, a privileged one; near by the most important sightseeing points in the heart of Florence. As our aim is to satisfy all the needs of our guests and make them feel at home, we are proud to read that we have achieved our mission. We hope that we have the chance to welcome you back to us. kindest regards

10/10 Excelente

Raquel

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Maravillosa estancia
El personal ha sido encantador. La habitación inmejorable y todo perfecto. Quizás el desayuno podría ser más "casero" y menos envasado en plástico, pero supongo que será por tema coronavirus. En general, encantadas
Se hospedó 2 noches en octubre de 2021
Respuesta de Giovanni - Front Desk Agent el 15 oct. 2021
Dear Raquel, Wwoowww, what a lovely review! We are delighted that you had such a great time with us! We are really happy to see that you found the room comfortable and well equipped with everything you needed during your stay with us. As our aim is to satisfy all the needs of our guests and make them feel at home, we are proud to read that we have achieved our mission :) We hope to have the pleasure of welcoming you back very soon. Warm regards,

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en julio de 2021
Respuesta de Giovanni - Front Desk Agent el 23 jul. 2021
Dear Guest, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

8/10 Bueno

Gregorio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en febrero de 2020
Respuesta de David - Guest relations manager el 9 mar. 2020
thank you for your kind review for us. Dear Gregorio, I'm happy to know that your experience at our hotel was positive and we all really look forward to welcoming you again soon! Un caro saluto, David - Guest relations manager

10/10 Excelente

EMILIANO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2019
Respuesta de Jay - Front desk agent el 17 dic. 2019
Gentile Sig. Emiliano, La ringraziamo per il fantastico feedback!!! Siamo davvero felici che vi è piaciuto il Vostro soggiorno con noi. È importante per tutti noi sapere che abbiamo soddisfatto le Vostre aspettative e il Vostro feedback significa che abbiamo raggiunto il nostro obiettivo: farvi sentire a Vostro agio durante il soggiorno a Firenze. Saremo lieti di darle il benvenuto per un Vostro futuro soggiorno. Vi auguriamo buone feste e felice Anno nuovo. Cordiali saluti, Jay - Front desk agent

10/10 Excelente

Marisol

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2019
Respuesta de David el 5 dic. 2019
Dear Marisol, we thank you so much for your time to share your kind feedback with the other online travellers. We are delighted to know that you spent a memorable time at our property. We hope to get soon another chance to welcome you here at Globus Urban Hotel. Warmest regards, David - Guest relations manager

10/10 Excelente

Iñaki, Pamplona

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bien situado moderno y buen desayuno Muy agradable recibimiento
Se hospedó 3 noches en octubre de 2019
Respuesta de Jay - Front desk agent el 3 nov. 2019
Dear Mr Iñaki, thank You for Your great feedback!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards, Jay - Front desk agent

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La mejor atención son super amables! La habitación muy linda y los desayunos muy completos
Se hospedó 2 noches en octubre de 2019
Respuesta de Jay - Front desk agent el 1 nov. 2019
Estimados Señores, Gracias por tus excelentes comentarios! Estamos muy contentos de que haya disfrutado su estadía con nosotros. Para todos nosotros es importante saber que cumplimos con sus expectativas y sus comentarios significan que alcanzamos nuestro objetivo: permitirle sentirse cómodo durante su estancia en Florencia. Estamos encantados de saber que disfrutaste de nuestro desayuno internacional. Esperamos darle la bienvenida en el futuro. Cordialmente, Jay - Front desk agent

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El staff sumamente amable. Habitaciones pequeñas pero muy comodas. Muy cerca de SMN estacion tren
Se hospedó 2 noches en septiembre de 2019
Respuesta de Luca - Front desk agent el 14 sept. 2019
Dear Guest, Thank you for the time taken in sharing your review on Globus Urban Hotel and for commenting the service you received. We are delighted to hear that you had such an excellent stay and that you found the rooms so comfortable. Great to also see that you found the service delivered by the team was so great and made such a positive impact to your stay.:))))) We look forward to welcome you back, so you can experience more of our service and facilities. Warmest Regards

10/10 Excelente

JONATHAN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buen hotel!
Muy buen hotel, cuarto chico pero suficiente, el desayuno muy bueno, el personal muy amigable ,locacion muy centrico.
Se hospedó 2 noches en septiembre de 2019
Respuesta de Luca - Front desk agent el 14 sept. 2019
Dear Jonathan, We thank You for Your positive feedback. We were delighted that You enjoyed our location and breakfast. Great to also see that the service delivered by the team was so great and made such a positive impact to Your stay. :D As You mentioned some rooms could be a little bit tiny but in Florence's city center historical buildings it's almost impossible to find huge rooms! We trust we will have the opportunity to welcome You back in the near future. Kindest Regards

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Las atenciones y la amabilidad del personal. Todo muy bien .
Se hospedó 4 noches en septiembre de 2019
Respuesta de Jay - Front desk agent el 14 sept. 2019
Estimado señores, gracias por sus excelentes comentarios! Estamos muy contentos de que haya disfrutado su estadía con nosotros. Para todos nosotros es importante saber que cumplimos con sus expectativas y sus comentarios significan que alcanzamos nuestro objetivo: permitirle sentirse cómodo durante su estancia en Florencia. Esperamos contar con su visita en un futuro cercano. Cordialmente, Jay - Front desk agent

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La limpieza es impecable, desde la llegada te hacen sentir como en casa, sumamente amables y atentos con todo lo que necesitas, sin duda regresaría a este lugar, ademas esta muy bien ubicado y el lugar ss muy lindo
Se hospedó 2 noches en agosto de 2019
Respuesta de Jay - Front desk agent el 29 ago. 2019
Queridos Señores, Muchissima gracias por sus comentarios. Nos alegra saber que han estado a gusto con nosotros y nos impulsa a seguir creciendo. Es nuestro objetivo satisfacer y exceder todas las expectativas de nuestros huéspedes. Gracias tambien por el aprecio por nuestro servicio de limpieza. Esperamos contar con su visita en un futuro cercano. Cordialmente, Jay - Front desk agent

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en julio de 2019
Respuesta de Luca - Front desk agent el 5 ago. 2019
Dear Guest, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Kindest regards