Estimado Claudia,Le agradezco sinceramente haberse tomado el tiempo para compartir su experiencia con nosotros en Eco Urban BB. Valoro mucho sus comentarios, ya que nos brindan la oportunidad de mejorar y adaptarnos a las necesidades de nuestros visitantes.Lamento cualquier inconveniente que haya experimentado debido a los aspectos que ha mencionado. Tomamos nota sobre el acceso y consideraremos su comentario para futuras mejoras. Nos esforzamos por ser claros acerca de nuestras instalaciones y servicios y actualizaré nuestro equipo para asegurar que la naturaleza de nuestro establecimiento como aparta-hotel sea comunicada de forma eficaz.Apreciamos su comprensión respecto a los horarios de nuestra recepción y estamos trabajando para ofrecer alternativas que se ajusten a horarios más amplios, garantizando así la comodidad y la accesibilidad para nuestros huéspedes en todo momento.sin embargo, tal y como se indicó durante la fase de reserva, a partir de las 13.30 horas nuestros huéspedes pueden ponerse en contacto con la recepción de nuestro hotel hermano abierta las 24 horas.Invitamos a nuestros huéspedes a explorar la encantadora ciudad de Florencia con la confianza de que han elegido Eco Urban BB como su hogar lejos de casa. Kathlyn, nuestro Gerente de Relaciones con Huéspedes, y todo el equipo esperan tener la oportunidad de darle la bienvenida nuevamente y ofrecerle una experiencia mejorada que supere sus expectativas.Gracias por elegirnos para su estancia en Florencia. Esperamos recibirlo en su próxima visita para que pueda disfrutar de todo lo que nuestra hospitalidad y la ciudad tienen para ofrecer.Un cordial saludo,

Dear Jermain,Thank you for the time taken in sharing your review at the Eco Urban B&B and for commenting on the service you received.Our team will be delighted to hear that you enjoyed your stay. We hope to welcome you back to the Eco B&B. Warmest regardsRoberto

Dear Nancy,Thank you for taking the time to write your review about Your recent stay at the Eco B&B. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence.We hope to have the pleasure of welcoming you back very soon. Warm regards,Roberto

Thank you so much for taking the time to share your experience at Eco Urban B&B. We take pride in knowing our guests are happy and satisfied with our services. Hope to see you again soon!

Dear Hortensia, Thank you very much for taking the time to share your experience. We would like to thank you for your kind words, every member of the staff is trying to create a personal experience for our guests and it is truly rewarding to read that you felt that. We hope we have helped you to make this trip a memorable thanks our team and their advice, especially Gabriella who will be certainly thrilled to read your words. We hope to have the pleasure of welcoming you back very soon. Warm regards,

Dear Raymundo Cruz, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

Dear Elizabeth, Thank You for taking time to share a review on your experience about your stay at our Eco Urban BB. We are glad to hear that our location was just perfect for you and you were satisfied with the cleanliness and functionality of our rooms. We hope we have helped you to make this trip a memorable thanks our team and their service, especially Gabriella who will be certainly thrilled to read your words. We hope that we have the chance to welcome you back to us. kindest regards

Estimada Maria, muchas gracias por su commento. Somos muy felices que hayan disfrutado la vuestra estancia en Florencia y que hayan apreciado el nuestro desayuno y el nuestro equipo profesional. Esperamos volverlos a ver de nuevo en Eco Urban, Un saludo cordial!

Dear guest, thank you for your wonderful feedback! We are happy that you felt so taken care of and like home with us. We are glad that you have appreciated our vast choice of organic breakfast that can be also personalized if needed. We always try to meet the requirements and needs of our guests. This regards the rooms too. It is a pleasure to know that you liked our design and found the rooms very clean. We sincerely hope that you are back to Florence one day! Warmest wishes from our team!

Dear Paula, thank you so much for your kind vote! Best regards,

Dear guest! Thank you for a great vote! It is a great pleasure to us to know that you enjoyed our host service and that breakfast was to your taste! Wishing you all the best,

Dear guest! Thank you so much for your kind words! We are happy that you enjoyed literally "every aspect" of our sustainable bed and breakfast... it is very important for us to have your approval concerning the practices that we are implementing here. We believe that the future of hospitality in Florence depends very much on its hosts and the visitors as well... we are extremely glad that you appreciated our approach and felt like contributing to this choice! Thank you also for mentioning our evening surprise for the guests, it is our pleasure to indulge you a bit when you are in vacation... Thank you again for sharing your feedback and we hope to see you back at Eco Urban! Best wishes from our team!

Dear David, thank you so much for your comment! We are glad that you enjoyed being our guest.. Our rooms have very minimal design with light colors and natural materials to create special relaxing atmosphere for the guests ...it is our joy to know that you appreciated them! We sincerely hope to see you again at Eco!

Dear guest, thank you so much for your kind review! Wishing you all the best!

Estimado huesped, Muchas gracias por haber elegido el Eco Urban B&B y por su fantástico comentario. Es una gran satisfacción saber que hemos cumplido con sus expectativas y que nuestro desayuno, la ubicación y servicios y además del trato del personal, hayan sido de su agrado. Esperando volver a verla pronto con nosotros. Reciba un cordial saludo,

Estimada Maria, es un placer leer su comentario para todo el nuestro equipo. Nos alegra mucho saber que disfrutó tanto de su estancia en Eco Urban B&B y de nuestros cuartos ecológicos. Estamos encantados de saber que ella aprecie el estilo del hotel y se haya sentido cómoda con el trato del personal. Un saludo cordial!

Dear guest, thank you for this excellent vote. Hoping to see you again at Eco Urban,

Liebe/r Gäst/in,vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen im Eco Urban B&B in Florenz mit uns zu teilen. Es freut uns sehr zu hören, dass Sie unsere geräumigen und sauberen Zimmer genossen haben. Wir bemühen uns, unseren Gästen einen komfortablen und angenehmen Aufenthalt zu bieten. Zugleich nehmen wir Ihr Feedback bezüglich des Frühstücks und der Matratzen sehr ernst und werden dies als Ansporn nutzen, um unser Angebot und unseren Service weiter zu verbessern. Ihre Anmerkungen wurden bereits an unser Team weitergeleitet.Das Wohlbefinden unserer Gäste liegt uns sehr am Herzen und wir sind froh, dass Sie die Hilfsbereitschaft und Freundlichkeit unseres Personals hervorgehoben haben. Das Echo Urban B&B strebt danach, ein zuhause weit weg von Zuhause zu schaffen, und unser Personal ist stets bemüht, dieses Gefühl zu vermitteln.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihnen eine noch bessere Erfahrung bieten zu können. Vielleicht haben Sie beim nächsten Besuch auch die Gelegenheit, unseren Innenhof außerhalb der Frühstückszeiten zu nutzen und die ruhige Atmosphäre zu genießen.Nochmals vielen Dank für Ihr wertvolles Feedback und bis zum nächsten Mal in Florenz.Herzlichst,KathGuest Relations Manager, Eco Urban B&B

Dear Carmen,We're absolutely delighted to hear that you enjoyed your stay with us at Eco Urban B&B in the heart of Florence! It's wonderful to know that our location near the historic Santa Maria Novella was perfect for your travels. Our team, especially our friendly staff, is grateful for your kind words and pleased that we could contribute to a memorable experience.We take pride in offering a serene, eco-friendly oasis in the hustle and bustle of Florence, allowing guests like yourself to unwind and recharge after a day of exploring our picturesque city. Should your travels bring you back, we hope to welcome you again for another exceptional stay where the charm of Florence meets the comfort of Eco Urban B&B.Warm regards,KathlynGuest Relations Manager, Eco Urban B&B

Dear Jade,Thank you so much for taking the time to share your delightful experience at Eco Urban B&B! We're thrilled to hear that our staff, especially Kathryn, provided you with the warmest of welcomes. Our aim is always to make every guest feel right at home from the moment they step through our doors.It's fantastic to know that our prime location contributed to an unforgettable visit to Florence, placing you within a stone’s throw from the train station and the vibrant Mercato Centrale. We're glad that you could easily explore the historic beauty of the city and indulge in the local cuisine – the truffle pasta definitely is a guest favorite!We sincerely appreciate your compliments and are excited about the prospect of welcoming you back. Florence has so much to offer, and our doors are always open for your next adventure. Grazie mille for choosing Eco Urban B&B, and we eagerly await your return for another fabulous stay!Warmest regards,KathGuest Relations Manager, Eco Urban B&B

Dear Marcelo,Thank you for staying with us and taking the time to write the review. Our team will be delighted to hear that you enjoyed your stay. We hope you didn't feel unsafe during your stay. We hope to welcome you back to the Eco B&B. Warmest regardsRoberto

Dear Leandro,We thank you for your positive feedback. We hope to have the pleasure of welcoming you both backkind regardsRoberto

Dear Guest, Thank you for choosing the Eco urban B&B on your visit to Florence.We are delighted to hear that you had such an excellent stay. If you ever will visit again Florence, the team and I hope that you will be again our guest. Kindest regardsRoberto

Dear Leslie,We are glad that you enjoyed your stay with us at the Eco Urban B&B.We hope to have you again as our guest.Kind Regards,The Eco Urban Crew.

Hi Clint!Thank you so much for your amazing review! We are so happy to hear that you are enjoying your stay here with us at Eco Urban B&B. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.From all of us at Eco Urban B&B family, we look forward to seeing you again soon!

Thank you so much for sharing your experience with us. We hope to see you again soon!

Thank you so much for taking the time to share your experience at Eco Urban B&B. We take pride in knowing our guests are happy and satisfied with our services. Hope to see you again soon!

Thank you so much for taking the time to share your experience at Eco Urban B&B. We take pride in knowing our guests are happy and satisfied with our services. Hope to see you again soon!

Thank you so much for taking the time to share your experience at Eco Urban B&B. We take pride in knowing our guests are happy and satisfied with our services. Hope to see you again soon!

Dear Ali,Thank you so much for taking the time to share your experience at Eco Urban B&B. We take pride in knowing our guests are happy and satisfied with our services. Hope to see you again soon!

Hi Sandra,Thank you so much for your amazing review! We are so happy to hear that you are enjoying your stay here with us at Eco Urban B&B. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.From all of us at Eco Urban B&B family, we look forward to seeing you again soon and have a pleasant day ahead!

Thank you so much for taking the time to share your experience at Eco Urban B&B. We take pride in knowing our guests are happy and satisfied with our services. Hope to see you again soon!

Thank you so much for taking the time to share your experience at Eco Urban B&B. We take pride in knowing our guests are happy and satisfied with our services. Hope to see you again soon!

Thank you so much for taking the time to share your experience at Eco Urban B&B. We take pride in knowing our guests are happy and satisfied with our services. Hope to see you again soon!

Thank you so much for taking the time to share your experience at Eco Urban B&B. We take pride in knowing our guests are happy and satisfied with our services. Hope to see you again soon!

Dear Juan, first of all I would like to thank you for staying at our Eco Urban bb. We agree with you the entry of the building need an upgrade which we have already planned and which we will start as soon as the season is over. Unfortunately the entrance is shared with other owners and it is not always possible to require immediate intervention as the hotel service required. We are pleased you find the room nice and clean while about the smell, as our guest assistant Kathlyn had already explained to you, it is nothing more than the anti-mosquito product, which as you have seen can be removed at any time.thanks again for your feed-back!!!

Dear Estee,Thank you so much for taking the time to share your experience at Eco Urban B&B. We take pride in knowing our guests are happy and satisfied with our services. Hope to see you again soon! We wish you a pleasant day ahead!

Thank you so much for taking the time to share your experience at Eco Urban B&B. We take pride in knowing our guests are happy and satisfied with our services. Hope to see you again soon!

Thank you so much for taking the time to share your experience at Eco Urban B&B. We take pride in knowing our guests are happy and satisfied with our services. Hope to see you again soon!

Dear Francesca, first of all thank you for choosing Eco Urban BB and thank you for giving me the chance to reassure also our future guests: the street is not absolutely risky, but certainly, like all of Florence, it could be better maintained and cleaner. Anyway Thank you for appreciating the cleanliness of the room and all the facilities.However, we have already activated the check on our WIFi to make it work better.best regards!

Buongiorno Ms,. Linda,We would like to thank you for staying with us and leaving a good commentv for us. We appreciate that you liked your stay and we are looking forward on welcoming you back here at ECO URBAN BB. We are more than happy to serve you again. Enjoy the day!

Dear Ramin,Thank you for taking the time to write such a lovely review.We're glad to know that your overall stay in our b&b was great! We hope to have the chance to welcome you again in the next future,Our warmest regardsEco Urban B&B

Dear Masami Itami ,Thank you for taking the time to write such a lovely review.We're happy to know that your overall stay was great and thank you for writing down such nice words regarding our staff! We hope to have the chance to welcome you again in the next future, Our warmest regards

Dear David ,Thank you for taking the time to write such a lovely review.We're happy to know that your overall stay was great and thank you for writing down such nice words regarding our staff! We hope to have the chance to welcome you again in the next future, Our warmest regards Reuben

Dear Michael Thank you for sharing your personal experience in our Eco Urban BB. We're glad to hear that you enjoyed the breakfast and the size of the room. Also, thank you for sharing such nice words regarding our Staff. Our goal is making sure you feel comfortable and that while you're with us, you have a lovely and memorable stay. :) We're hoping to have the chance to welcome you again in the next future,Our best regards,ECO URBAN