5 Stars for a gorgeous apartment. We loved everything about it! Did not feel like a tourist trap but a real chic Firenze apartment! The location is so lovely, the apartment itself is so very very pretty -exactly as shown! Large master bedroom, lots of storage, beautiful kitchen. Hair dryer, washing machine, beautiful decor, and amazing kitchen with everything you need! Communication with our hospitable liaison Lavinia was perfect! She made our arrival & departure so easy, she was very courteous and lovely ( calling a taxi for our early departure!) Big "Thank you!" to her from we girls! The location is ideal. You can walk to the Ponte Vecchio in a couple of minutes, yet the apartment is located on a quiet little lane just off the main street. We felt 1000% safe, welcomed and a part of the neighborhood. Lovely shops and delicious local restaurants nearby, "Ristorante Mama Gina" was our FAV - get the namesake cannelloni! There is an amazing restaurant just a block away serving up (VERY FRIENDLY) delicious (big American or Italian/French ) breakfast - the scrambled eggs were from heaven, (after being in the Tuscan countryside for a couple of weeks scrambled eggs for breakfast was an awesome surprise). It was an open air cafe that looks like it's just for pastry & coffee - but DO try it! Back to the apartment: I would HIGHLY recommend this apartment. The only warning I have is meant for Americans: DO NOT be a typical tourist and OVER pack!!! Free yourself from our typical mistake of lugging huge suitcases! DO rent a lovely apartment, such as this, with a washer and save your back. :-) Less is more in Europe, in terms of getting around and really enjoying yourself! Any apartment with a view, really any apartment worth staying in, has stairs and no lift. That is European charm and it should be embraced, not complained about. :-) We LOVED this flat!