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Opiniones sobre Villa La Borghetta Resort

4 out of 5
Villa La Borghetta Resort
Via del Cesto, Figline e Incisa Valdarno, FI

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 29 de 83 opiniones" "
Evaluación: 8 - Bueno. 28 de 83 opiniones" "
Evaluación: 6 - Aceptable. 11 de 83 opiniones" "
Evaluación: 4 - Mediocre. 11 de 83 opiniones" "
Evaluación: 2 - Terrible. 4 de 83 opiniones" "

8,2/10

Limpieza

7,2/10

Personal y atención

4,0/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones

4/10 Mediocre

Kirubalinee

Viajó con su familia
No le gustó: Limpieza, personal y atención
Check-in: 3/5 - mediocre, specified twin beds and noted in special request but given a double bed. Front desk staff rectified this upon us showing the booking confirmation. Check out: 4/5 - checked bill was charged for another room’s item, front desk took it off bill. Would check bill before paying. Dining experience: 1/5 - Disappointing. Evening/night staff were unpleasant, not welcoming and dismissive. - Gentleman that took our order was very dismissive, didn’t wait for us to finish our order and walked off. - Long wait for food to arrive. - Our second dinning experience, order was incorrect bc again the same gentlemen waiter did not wait for us to finish ordering. Room & service: 2/5 - Large room - For the entire stay we had no cleaning service. - The fridge was not replenished with drinks or water. - No drinking glasses in room. - Washroom toilet seat was smaller than the toilet base. - Washroom had mold and smelt like sewer. We had to request airfreshener as the smell was unbearable. Location - 2/5 - not convenient to other restaurants or town, car required. - taxi service is minimal and expensive. Pro: Villa does have infinity pool and the scenery is nice.
Se hospedó 3 noches en septiembre de 2023

8/10 Bueno

tzuri

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Stunning reception and gallery clean and quiet, ideal holiday for someone who appreciate nature away from the everyday town Centre. Nice and clean swimming pool surrounded by gorgeous view of greenery.
Se hospedó 2 noches en julio de 2023

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2022

8/10 Bueno

Bibbi

Se hospedó 3 noches en julio de 2022

10/10 Excelente

Daniele

Se hospedó 1 noche en mayo de 2022

4/10 Mediocre

Cliente verificado

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Le camere hanno un arredo fin troppo usurato , servizi igienici troppo datati.
Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Johanne

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Endroit merveilleux, calme à recommander sans hésiter Nourriture excellente, service courtois Nous avons adoré notre séjour Merci
Se hospedó 1 noche en octubre de 2019

2/10 Terrible

CB, Figline

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bäder schimmelig - siehe Fotos, Lüftung zu laut zum schlafen und kann nicht abgestellt werden, Ohne Warnung dann eine Hochzeitsfeier des Hotels direkt bei unserem Zimmer , Beschwerden der Gäste werden ignoriert, kein Manager vor Ort, kein Schlaf möglich, Polizeieinsatz erforderlich - ich will mein Geld komplett zurück.
Se hospedó 2 noches en septiembre de 2019

4/10 Mediocre

Paul

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en julio de 2019

8/10 Bueno

Li

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Solid Hotel, Needs Improvement in Service
The breakfast could be better, but otherwise nice stay. Restaurant is actually really good, but somehow the breakfast was not good at all. Some of the staff had attitude, but we were able to manage. Love the views, the pool, and walks around the hotel.
Se hospedó 3 noches en julio de 2019

8/10 Bueno

Natale

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
La camera veramente piccola
Se hospedó 3 noches en julio de 2019

10/10 Excelente

Antoni

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Consigliato! +++
Ottima struttura, fantastica permanenza. Torneremo sicuramente!
Se hospedó 1 noche en mayo de 2019

8/10 Bueno

Nathalie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2019

8/10 Bueno

Walter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2019

4/10 Mediocre

Chwa jin

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 1 noche en enero de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The heart of Tuscany
This hotel is in the middle of paradise. It was a little hard to get too as the associated town is quite small. Especially since the hotel would not answer the phone. Very nice pool and property. Wifi was reliable.
Se hospedó 1 noche en octubre de 2018

10/10 Excelente

Lind

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Magical!
This stay was magical. From the time we entered until we left we were treated very well. The room, the views, the fabulous restaurant and service-fabulous.
Se hospedó 2 noches en septiembre de 2018

10/10 Excelente

Debbie

The view and setting was extraordinary
Service food and room was all amazing. We will be back!!
Se hospedó 2 noches en septiembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2018

8/10 Bueno

Mark

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en julio de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful hotels and gorgeous views of Tuscany . Really enjoyed visits here
Se hospedó 2 noches en junio de 2018

6/10 Aceptable

Mark

Le gustó: Comodidad de la habitación
No le gustó: Personal y atención
Old hotel in a lovely location. Staff were ok (polite but not what I'd expect for a 4/5 star). Nothing to complain about per se but expected more. Spa is nice but lack of language made for problems with massage (our fault in assumption but we ended up with only 45 minutes for a paid hour massage. Food good rather than great, AC functional - just. BUT enjoyed the stay.
Se hospedó 1 noche en junio de 2018

8/10 Bueno

Patricia, rio de janeiro

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Bom
O local é ótimo , escolhi um quarto standard , bem pequeno porém arrumadinho . Mas o café deixa a desejar para um resort e não tinha shampoo nem sabonete para banho no quarto . Tive que pedir. Não sei se não era para ter ou esqueceram . As piscinas são ótimas .
Se hospedó 2 noches en junio de 2018

8/10 Bueno

Susan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely stay
Really pleasant stay with the whole family.
Se hospedó 1 noche en julio de 2017

10/10 Excelente

Liudmila

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The hotel is located in a very nice area and the view is beautiful. The service was great

10/10 Excelente

Hana, Wien

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Top!

10/10 Excelente

CHWA JIN, 밀라노

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
고품적인 가구들과..스파를 즐길 수 있어서 너무 좋았습니다. 가족 여행으로 너무 좋았어요.. 레스토랑 음식가격도 비싸지 않고 맛있습니다.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Palazzo molto signorile con bellissime terrazze e un bel panorama.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A few days in Tuscany
Amazing place to stay. Very comfortable and relaxing place. Rooms are on the smaller side but very comfortable. Wifi is not free as it says on some of the room information.

6/10 Aceptable

Vielreisender, Österreich

Le gustó: Limpieza
Gute Basis für Florenz Besuch und Chianti Gebiet
Ohne GPS schwer zu finden, die Beschreibung auf der Homepage ist völlig ungenügend. Die Lage und der Ausblick entsprechen den Erwartungen. Der Lift mit einmaligen drei Türen ist ein Erlebnis für sich, es kracht und knarrt sodass man immer froh ist ausgestiegen zu sein. Ein Doppelzimmer mit einem einzigen Stuhl ist seltsam, Bett und Bad ausgezeichnet. Das Restaurant ist abends empfehlenswert, wenn auch einmal das Schweinsfilet zäh war. Frühstücksbuffet ist ausreichend wenn auch nur 3-Stern Standard. Gewöhnungsbedürftig waren z.B. die kleine Plastik Teelöffel, für ein 4 Stern Hotel nicht zumutbar.Die Rezeption ist überwiegend freundlich besetzt, die im Zimmer befindliche Hotel Information bietet die stundenweise Miete eines Internet Zugangs samt Laptop an, welcher allerdings nicht funtkionstüchtig war. Gratis Wireless war im Zimmer nicht und manchmal nur schwach zu empfangen sodass die Lobby aufgesucht werden musste. Obwohl das Hotel Spa anscheinend einen guten Ruf geniesst, ist nicht ein einziges Exercise Gerät vorhanden.

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Il personale alla reception al mio arrivo non è stato molto cortese, disguisendo circa il fatto di avere o meno la colazione inclusa. La mia prenotazione l'avevo fatta da un portale internet prevedendo la colazione (perchè per me è essenziale). Inoltre ritengo che un albergo della vostra categoria non possa prescindere dall'includere nel prezzo della stanza la colazione. La sera a cena mi è stato confermato che invece la colazione era inclusa nella mia prenotazione, forse perchè avevo prentato la cena?o chissà?

8/10 Bueno

Jill, Toronto Ontario

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful grounds excellent food and good services
We stayed for two night stay. Impreesive grounds, quite atmosphere , excellent food and friendly services.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Geweldig Hotel
We hebben hier vijf overnachtingen gehad. Mooie locatie met een fantastisch uitzicht. Mooie grote kamer met minibar. Enige minpunt was dat onze kamer een kleine raam had. Goed restaurant met authentieke gerechten. Aangenaam vertoeven aan en in het zwembad en genieten van het prachtige uitzicht en omgeving. Voor ons voor herhaling vatbaar.

8/10 Bueno

Stefano, Milano

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ottimo resort per rilassarsi
Ho prenotato una camera per una notte del 5 di Agosto per passare due giorni di relax con mia moglie. L'ambiente è davvero bello immerso nel verde delle colline toscane. La struttura è accogliente ed elegante ed il personale cordiale. La SPA non è grandissima ma sufficiente e comunque mai affollata. Abbiamo fatto anche dei massaggi da personale professuionalmente preparato. Bella ancje la piscina all'aperto con bordo a filo panorama. Anche il ristorante è ottimo ed incantevole la posizione nella terrazza a vista panoramica sul verde.

4/10 Mediocre

Jan, Shanghai

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
service attitude lacking....
Overall a quite nice-looking hotel, unfortunately the either grumpy or 'just not caring' service from front desk let's the overall experience down. Wifi was a constant headache (sometimes working, then not..), and nobody really tried to address it, rather find excuses (even the "clouds" where blamed.....)

10/10 Excelente

Roine, Stockholm

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to stay when visiting the region. Nice staff

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Super Whirlpool, gutes Restaurant
Gut gelegen, sauber, Frühstück eher einfach. Perfekt zur Entspannung, gute Zugverbindung nach Florenz

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza
Pleasant stay
Beautiful hotel in a beautiful but remote area. The rooms could do with some extra scrubbing and air freshener.

6/10 Aceptable

Jessica, California, US

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Ok- but not the best
This was a nice hotel and kept clean however the staff was very rude it was not located close to the train station and taxis were very expensive. If I stayed in the area again I would stay at a hotel that is a lot closer and the same price ...

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice hotel in Toscany, perfect for the rest.
Mz husband and i really recommend this resort. everzthing was perfect, nice view etc.

6/10 Aceptable

Betsy, Texas

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
The rooms and views were lovely! Upon arrival, it was not the best welcome we received while in Italy. Service at the restaurant was slow at both dinner and breakfast. They do make tasty cappuccinos though.

8/10 Bueno

Silvia, Bologna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
elegante hotel nelle colline toscane, buona cucina
ho soggiornato solo una notte presso questa struttura, e devo ammettere che è ideale per rilassarsi ed isolarsi dallo stress quotidiano. Camere confortevoli e silenziose. Ottimo ristorante.

4/10 Mediocre

partner joep

No le gustó: Personal y atención
Beautiful view, but disappointing staff
When we arrived we were surprised by the nice view and building. It looks really romantic and luxurious, but there is lack of service and helpful staff unfortunately which we found really irritating during our stay. After checking in at the reception, we had to take our suitcases ourselves from the car that was parked on a hill, nobody helped but she waited inside and looked. At lunch there is only 1 waitress that seems not willing to work. We had to look for her in the kitchen a couple of times. Not even a thank you when we left of the manager af the reception. Summarized: the staff is not pleasant to be with, speaks very bad English and not warm or service focused. That doens't match with the 4 stars, I think. We once went to the villa La Palagina and it was such a big difference with La Borghetta. Such a friendly, warm welcoming. We wished we had booked that.

8/10 Bueno

Anders, Copenhagen, Denmark

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Beautiful hotel and surrounding but poor service!
The hotel was very nice and the room was high end luxury. Everything was perfect except for the hotel staff who actually made us feel unwelcome and in the way. Went to celebrate a birthday and was, by the reception and restaurant, made promises they didn't keep.

2/10 Terrible

jc, canada

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Do not, DO NOT stay at this hotel
If you are looking for anything close to 5 star or even 3 then this is not the place for you. Although the scenery is beautiful that's where your excitement will end!!! You drive up to br greeted by friendly staff and a concierge plus someone to take you and your bags to your room, think again!!!!!!!! No porter, drag your own bags, want a drink or snack in the afternoon, not possible and should you want enough light to shave or in my wife's case put on makeup, wrong yet again!!!! This third rate property is NOT what it seems to be. Also should you not want to hear my words and still go, DO NOT take a package that includes food. Breakfast is mediocre and dinner average at best. Guess what, most certainly would not return and please please heed my words. If anyone has seen the british series FAulty Towers then you gave arrived italian style when you check in here and at a cost!!!!!!!!!

10/10 Excelente

Frank, New York, NY

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Stay
the hotel is a resort hotel located in a beautiful area of Tuscany, about a 25 minute drive from Florence. the hotel is very luxurious, our classic room was well appointed and clean My wife used the spa facility for a massage Breakfast was very good.

10/10 Excelente

Filippo e Gabriella, Verona

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Location molto molto bela. Consigliata.
Bene. Colazione non all'altezza della struttura che è veramente molto bella. Per il resto, posizione, comfort, gentilezza e pulizia, tutto perfetto..

10/10 Excelente

Alexis, Paris

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Bel hôtel
Jolie chambre, bel environnement. Petit-déjeuner correct. Personnel de réception désagréable. Excellent rapport qualité / prix

10/10 Excelente

David & Dawn, Illinois

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very quiet and relaxing.
On our initial arrival, I was a bit put off by the man at the front desk. We had a long drive from Rome, but we were excited about our stay in Tuscany. All the man had to offer us was "Name", "passports". There was no welcome of any sort with this man. However, as our stay continued, we were greeted warmly by other front desk personnel. Our waiter, Enzo, was top notch. He gave great recommendations on food and wine. I loved that we never saw a bill for anything while staying here, but it all was reconciled to perfection upon check out.