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Opiniones sobre Motel 6 Fayetteville, AR

2 out of 5
Motel 6 Fayetteville, AR
2980 N College Ave, Fayetteville, AR

Opiniones

5,8
Evaluación: 10 - Excelente. 182 de 1000 opiniones" "
Evaluación: 8 - Bueno. 201 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 190 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 160 de 1000 opiniones" "
Evaluación: 2 - Terrible. 267 de 1000 opiniones" "

5,8/10

Limpieza

6,8/10

Personal y atención

5,2/10

Servicios

5,4/10

Estado de la propiedad e instalaciones

5,8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Armily

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No tienen la limpieza necesaria
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team el 29 sept. 2023
Hola Armily,Gracias por proporcionar comentarios. Su experiencia es importante para nosotros y apreciamos que nos llame la atención sobre sus inquietudes.Maz K.#Team6

2/10 Terrible

Jorge González

Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Juan Andres

Se hospedó 1 noche en agosto de 2022
Respuesta de Nancy Y. el 28 sept. 2022
Thank you for the perfect rating!!Nancy Y.#Team6

6/10 Aceptable

Sofia

Viajó con su familia
The toilet did not have lid. It was not completely clean. Just at least we have a place to sleep for the weekend
Se hospedó 2 noches en noviembre de 2021
Respuesta de Nancy Y. el 23 nov. 2021
We’re very sorry to hear your expectations weren’t met. COVID-19 has placed constraints on our services; however, we are working hard to overcome these challenges. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en mayo de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en junio de 2019
Respuesta de Dave Patel el 23 jun. 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2019
Respuesta de Dave Patel el 2 jun. 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excelente

Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Todo estuvo muy padre lo malo que el cuarto tenía pulgas
Se hospedó 2 noches en diciembre de 2017

4/10 Mediocre

Carlos

No le gustó: Personal y atención, comodidad de la habitación

6/10 Aceptable

Cortney

Get what you pay for
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Dean

Place is a dump…. Had to leave
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

brad

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good price and good lighting in the parking lot.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Wilson F, Nellis AFB

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Greatest customer service ever.
Se hospedó 2 noches en mayo de 2024

2/10 Terrible

Enrique

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Shower dirty, bathroom old need to be remodel Nothin was in good condition
Se hospedó 3 noches en mayo de 2024

2/10 Terrible

Doug

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location was good. The room was dirty. The manager was rude.
Se hospedó 5 noches en abril de 2024

2/10 Terrible

Mary

Viajó por negocios
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Bedbugs and had to leave and pay for laundry
Se hospedó 4 noches en abril de 2024
Respuesta de Brand Experience Team el 13 may. 2024
Hi Mary, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Natalie #Team6

8/10 Bueno

Cliff

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Na
Se hospedó 7 noches en abril de 2024

2/10 Terrible

Leslie

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Karen

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nothing
Se hospedó 2 noches en mayo de 2024
Respuesta de Brand Experience Team el 13 may. 2024
Hi Karen, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Kayla

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very dirty, Holes in the walls, paint peeling all throughout the room and shower, shower doesn’t work. For the price, yuck. I have stayed in much nicer rooms for the same price.
Se hospedó 2 noches en abril de 2024
Respuesta de Brand Experience Team el 6 may. 2024
Hi KaylaAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

8/10 Bueno

Alyssa

Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Nice for a motel.
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team el 6 may. 2024
Hi Alyssa,Thank you for positively rating your stay!Lilith#Team6

8/10 Bueno

Laurie

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check in was very easy and the gentleman at the front desk was very courteous.
Se hospedó 2 noches en abril de 2024
Respuesta de Brand Experience Team el 6 may. 2024
Hi Laurie,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Charles

No le gustó: Limpieza, estado de la propiedad e instalaciones
Get what you pay for. This was inexpensive and quality pretty much matched
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team el 6 may. 2024
Hi Charles,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 Bueno

Matthew

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Water was hot. Bed was a little worn but served my needs.
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team el 6 may. 2024
Hi MatthewThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excelente

Johnnie

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It's always quite here
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Y. el 1 may. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excelente

brad

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was clean and there is good lighting in the parking lot.
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Y. el 1 may. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Mediocre

Ralph

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
The mattresses were like cardboard Very hard and uncomfortable They need to be replaced Bath area had cigarette burns on fixtures in a non smoking room Also two light fixtures would not turn on. overall the condition was bad.
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team el 22 abr. 2024
Hi Ralph,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Bueno

Randy

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Bed was comfortable, but rooms had recently been remodeled and they look like they had done it in a hurry. There were loose floor tiles that kept snagging my socks or pinching my feet. There was spots in the bathroom still not painted, you could see area that were painted over were the caulk hadn’t been completed right. Never heard any of my neighbors. Room was very reasonable for just a one nightvstay.
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team el 22 abr. 2024
Hi Randy,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 Mediocre

April

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The fridge was outside the room broken. And there were roaches
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team el 22 abr. 2024
Hi April,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Aceptable

Kimberly

Le gustó: Limpieza
No le gustó: Personal y atención
Se hospedó 5 noches en abril de 2024
Respuesta de Brand Experience Team el 25 abr. 2024
Hi Kimberly, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Aceptable

Charles

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Needs plumbing and electrical updates
Se hospedó 2 noches en abril de 2024
Respuesta de Brand Experience Team el 16 abr. 2024
Hi Charles, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Natalie #Team6

8/10 Bueno

Gene

Viajó con su familia
Le gustó: Servicios
Was not happy with reservation . Reserved a non smoking room . Called and confirmed we would have nonsmoking but when we arrived was given smoking and smell was terrible . We had booked 2 nights but checked out after 1 night .. staff was very nice and had no problem with a refund . Followed expedias advice about calling to confirm but did no good .. not at all happy with Expedia for that . No need to book and pick what you need if it doesn’t happen
Se hospedó 2 noches en abril de 2024
Respuesta de Brand Experience Team el 16 abr. 2024
Hi Gene, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

2/10 Terrible

Stephen

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I reserved a room and didn’t get a room
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team el 16 abr. 2024
Hi Stephen, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

4/10 Mediocre

Lora

Viajó con su pareja
No le gustó: Servicios
Cigarette smoke was coming in the room from the tub drain from the room below us
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team el 16 abr. 2024
Hi Lora, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

10/10 Excelente

Bill

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is a Motel 6 so it's not the Taj Mahal, but you know that going in. This is clean and well kept...I'd definitely stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team el 16 abr. 2024
Hi Bill, Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Natalie #Team6

10/10 Excelente

Florence

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean and stocked and the staff was awesome. We stayed for five days and not a bug in site...paid a great rate.
Se hospedó 3 noches en marzo de 2024
Respuesta de Brand Experience Team el 8 abr. 2024
Hi Florence, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excelente

April

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
Very good improvements since last visit
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team el 8 abr. 2024
Hi April, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

4/10 Mediocre

Brandon joseph

Viajó por negocios
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
the staff said last time i stayed i left the room filthy. i always leave a hotel with the linens in 1 pile. the trash by the trash and a tip... if people don't want to clean a room after someone stayed they should find a different job... that is why you pay top dollar to stay in a hotel... i was harrassed and reminded daily that i left the room dirty my last stay. they were speaking to me like a child. i reminded them that i am paying and that i was old enough to be most of thier parents. the management has changed. even tho i have stayed at this hotel for 30 years i will not stay there again
Se hospedó 7 noches en marzo de 2024
Respuesta de Brand Experience Team el 8 abr. 2024
Hi Brandon,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

8/10 Bueno

Jose A.

Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Overall Ok but limited entrance
Se hospedó 3 noches en marzo de 2024
Respuesta de Brand Experience Team el 25 mar. 2024
Hi Jose,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

4/10 Mediocre

Dawn

Viajó con mascotas
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was dirty, i did not step foot into the shower. Walks had blood and more, i was not given a new room after letting desk know. I felt as if they did not care. . Expedia did credit me $50 in one-key which was great. I was able to use this to find a clean room at the Supoer 8 a shoirt distance away for next night. Only bright spot was the clerk at check in nice. room upon letting dedk knowxthexproblems
Se hospedó 2 noches en marzo de 2024
Respuesta de Brand Experience Team el 18 mar. 2024
Hi Dawn, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Natalie #Team6

2/10 Terrible

Karl, Grove City

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
End room next to a busy highway no sleep even with air plugs not very soundproof
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team el 18 mar. 2024
Hi Karl, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

8/10 Bueno

Jeff

Le gustó: Limpieza, personal y atención
Good location, but access was difficult at times due to traffic and proximity to a busy intersection. The overall value made the stay enjoyable and I would definitely stay again.
Se hospedó 4 noches en marzo de 2024
Respuesta de Brand Experience Team el 18 mar. 2024
Hi Jeff, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsNatalie #Team6

10/10 Excelente

kelly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Y
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team el 18 mar. 2024
Hi Kelly,Thank you for the 5-star rating!Natalie #Team6

2/10 Terrible

Steven

No le gustó: Limpieza, estado de la propiedad e instalaciones
When I got to my door, there was a mini-frig sitting by the front door. The floor was uneven and soft in some places. There were roaches crawling across the floor. The shower head was about chin height and the water pressure was almost too low to shower well. Also, there was not hot water. I checked out after the first night. I was supposed to stay two nights but after the roaches I wanted to leave.
Se hospedó 2 noches en marzo de 2024
Respuesta de Brand Experience Team el 11 mar. 2024
Hi Steven,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excelente

Arlene

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love thhe staff
Se hospedó 2 noches en febrero de 2024
Respuesta de Brand Experience Team el 11 mar. 2024
Hi Arlene,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Roxana

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Where do i start? Tub fixture was broke, toilot was leveled using cardboard plus it wldnt flush properly, lights didnt work going into the bedroom, someones long hair was all over the side of the shower, beds were yellow stained, roaches were everywhere, bedding did not smell clean, the floor by the tub was sinking in, didnt look like housekeeping had been there, floor was nasty not swept, there was some kind of dirty grease and goo from peoples hands on the light switches, shower obviously wasnt cleaned, there was bugs in the light globes....most disgusting place ive stayed in, then when i tell the people at the front desk about the roach infestation they laugh...until i poured a plastic cup of live roaches out on the counter in front of them and told them some people dont want to take pets home, so they might want to fix their problem. Then the clerk just says....whoops. Definitely not a way to run your business and needs reported to the department of health. I wouldnt even give this place 1 star. If they want 5 stars for health hazards they have it.
Se hospedó 1 noche en febrero de 2024
Respuesta de Nancy Y. el 5 mar. 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excelente

Dusty

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Nancy Y. el 7 mar. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Amanda

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was the nastiest place i have ever stayed when i checked into my rm the floors were dirty bathrub did not drain properly the bed did not fit on the fram correctly
Se hospedó 4 noches en febrero de 2024
Respuesta de Nancy Y. el 5 mar. 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 Bueno

Cynde

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó por negocios, Viajó con su familia, Viajó con mascotas, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
Great property good safe area the police ride through completing a safety awareness check and the service is awesome I love Sabin he is very free spirit with the desire to help and go above his title
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team el 27 feb. 2024
Hi Cynde, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excelente

Wilson F, Fayetteville

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Greatest customer service ever.
Se hospedó 2 noches en febrero de 2024
Respuesta de Brand Experience Team el 27 feb. 2024
Hi Wilson F,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6