Fachada de la propiedad

Opiniones sobre TownePlace Suites by Marriott Republic Airport Long Island

2.5 out of 5

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 212 de 410 opiniones" "
Evaluación: 8 - Bueno. 122 de 410 opiniones" "
Evaluación: 6 - Aceptable. 35 de 410 opiniones" "
Evaluación: 4 - Mediocre. 12 de 410 opiniones" "
Evaluación: 2 - Terrible. 29 de 410 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

8,0/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

heidy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente hotel
Se hospedó 2 noches en febrero de 2024
Respuesta de Management el 5 feb. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
very quite and nice stay, desk help is good and facilities and the suite are very clean
Se hospedó 1 noche en mayo de 2020
Respuesta de Fizz el 15 may. 2020
Thank you for your comments, it’s like a breath of fresh air to hear positive feedback from our guest. We appreciate your business and look forward to welcome you back soon. Stay safe and stay healthy.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bonito hotel.. con cocina. Bien limpio. Hay restaurantes y tiendas bien cerca.
Se hospedó 1 noche en enero de 2018
Respuesta de Douglas Danzi el 7 feb. 2018
Thank you for taking the time to write about your recent visit to our TownePlace Suites by Marriott Republic Airport and for sharing your comments online. The TownePlace Suites Marriott Brand is designed to serve our long term stay guests and each room has a kitchenette along with complimentary breakfast everyday. Thank you for being our guest and we look forward to seeing you in the future! Douglas Danzi, Operations Manager

10/10 Excelente

Steve

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 29 abr. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bueno

Julian, WEST NEW YORK

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención
It was conveniently located
Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 29 abr. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excelente

Nicole

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This location feels like home! 😊
Se hospedó 2 noches en abril de 2024
Respuesta de Management el 29 abr. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bueno

Mimma

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
I was a bit sketched out by the night time activites going on with other guests at the hotel. There were big families traveling together with older children who were out of control. At midnight yelling and screaming in their rooms and pranking others in the middle of the night. Knocking on other peoples rooms. Completely rude and the parents were drunk and could care less. Not really happy with my experience as far as that. However the hotel room itself was nice for my family weekend getaway. Plenty of space for my kids. The staff was really friendly. My issue was with the hotel guests who were out of control during my stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Management el 12 abr. 2024
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please accept our sincerest apologies for any inconvenience. We have shared your feedback with our team to make sure this is an isolated issue.

10/10 Excelente

starr, New York

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
it was in a great area
Se hospedó 1 noche en enero de 2024
Respuesta de Management el 9 abr. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

2/10 Terrible

Marlene J

Viajó con su pareja
This girl is dated, the tub in my room don’t drain, the toilet don’t flush, the TV is from the 90,s, everything is old, towels are dingy, really bad quality for marriot, needs a full Reno and update
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 9 abr. 2024
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please accept our sincerest apologies for any inconvenience. We have shared your feedback with our ownership team .

10/10 Excelente

Jeffrey

Se hospedó 1 noche en abril de 2024
Respuesta de Management el 29 abr. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excelente

jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everyone that checked us in and out was extremely nice and welcoming
Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 26 mar. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

2/10 Terrible

Richard

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Everything about the property is rundown, worn out, cheesy. My room had a heating system that sounded like a car engine and holes in the wall. Several days after I checked out was an additional $20 charge on my credit card without explanation. Take away that one star that I gave them if you don’t like having rooms right next to a parking area for corporate jets and small airplanes revving outside your window.
Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 25 mar. 2024
Thank you for taking the time to give us your valuable feedback which is crucial for us to learn and improve for our shortcomings. We would like to speak to you and get some more details. Could you kindly share the best number to reach you?We look forward to your response. Thank you.

6/10 Aceptable

Laura-Lee

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
They need to fix and/or update this hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 18 mar. 2024
Thank you for taking the time to give us your valuable feedback which is crucial for us to learn and improve for our shortcomings. We would like to speak to you and get some more details. Could you kindly share the best number to reach you? We look forward to your response. Thank you.

10/10 Excelente

Dr. Diane

The staff is friendly but the tv didn’t work on all channels and wasn’t fixed over the 6 days stay. The breakfast promised was unavailable in its entirety for the hours promised- example the staff is allowed to put out only 10 bagels a day no matter home many guests are there. So get there at 6 am or forget bagels. Other items were available including juices, coffee, tea, eggs and bacon. Hot water is not available for enough time to wash hair and condition, it get cold. Maybe it’s in a timer.
Se hospedó 6 noches en marzo de 2024
Respuesta de Management el 26 mar. 2024
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please accept our sincerest apologies for any inconvenience. We have shared your feedback with our team to make sure this is an isolated issue.

10/10 Excelente

Christina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was nice and clean and the breakfast is awesome
Se hospedó 3 noches en marzo de 2024
Respuesta de Management el 11 mar. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bueno

Ralph

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice
Se hospedó 2 noches en marzo de 2024
Respuesta de Management el 11 mar. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bueno

Greg

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 11 mar. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excelente

Shavon, Commack

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was beautiful
Se hospedó 2 noches en febrero de 2024
Respuesta de Management el 8 mar. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excelente

Isaiah

Se hospedó 1 noche en febrero de 2024
Respuesta de Management el 22 mar. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bueno

Linda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Management el 12 feb. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bueno

Hillary

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Fine aside from the loud heaters!
Our stay for one night was good except that the heaters were VERY loud. We had to just turn them off despite it being 15 degrees out bc we couldn't sleep, as they kept turning on and off. Breakfast was good with several options for our family.
Se hospedó 1 noche en enero de 2024
Respuesta de Management el 19 ene. 2024
Thank you for your feedback! We are sorry to hear about the loud HVAC, we have shared this information with the engineering team to make sure this is an isolated incident.We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excelente

Charles

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Management el 15 ene. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bueno

Edwin

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was very clean and great place, my room didn’t have any trash can in the room or bathroom hence it’s received 4 stars and not 5.
Se hospedó 1 noche en enero de 2024
Respuesta de Management el 15 ene. 2024
Thank you for your feedback! We are sorry to hear about the missing trash can, we have shared this information with the housekeeping team to make sure this is an isolated incident.We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

2/10 Terrible

nastasha

Viajó por negocios
No le gustó: Personal y atención, estado de la propiedad e instalaciones
whole floor smelled like smoke i don’t smoke and was charged
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management el 3 ene. 2024
Thank you for taking the time to give us your valuable feedback which is crucial for us to learn and improve for our shortcomings. We would like to speak to you and get some more details. Could you kindly share the bets number to reach you?We look forward to your response. Thank you.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención
Se hospedó 7 noches en diciembre de 2023
Respuesta de Management el 2 ene. 2024
Thank you for your feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bueno

Michael

Se hospedó 4 noches en diciembre de 2023
Respuesta de Management el 20 dic. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bueno

Airia

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Hotel is located close to many restaurants and lots of great shopping. The staff were very kind and professional. The property was a little dated and needed an updated mattress in the sofa bed, fresh pillows that don’t flatten, and a newer bathroom. But breakfast was okay and overall, our stay was fine. I don’t think it was worth what we paid, but we needed to suite. If I had another choice, I would not stay here again despite the great staff.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Management el 11 dic. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us.

2/10 Terrible

Steve

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Management el 8 dic. 2023
Thank you for taking the time to give us your valuable feedback which is crucial for us to learn and improve for our shortcomings. Would you be kind enough to share some more details, please? We look forward to your response. Thank you

10/10 Excelente

Alice

Se hospedó 7 noches en noviembre de 2023
Respuesta de Management el 20 dic. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excelente

Keith R.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was perfect!!
Se hospedó 6 noches en noviembre de 2023
Respuesta de Management el 27 nov. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excelente

Latanya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Management el 17 nov. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excelente

Brian

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management el 9 nov. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

4/10 Mediocre

Susan

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Good location, good amenities in the area very convenient. Some of the hotel rooms have a strange smell. I had to change rooms. Overall the hotel looks dingy and tired and not well kept. The bedding was the only good thing.
Se hospedó 5 noches en octubre de 2023
Respuesta de Management el 6 nov. 2023
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please accept our sincerest apologies for any inconvenience. We have shared your feedback with our team to make sure this is an isolated issue.

10/10 Excelente

Thomas

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice property; convenient location
Se hospedó 1 noche en octubre de 2023
Respuesta de Management el 1 nov. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excelente

Patrick J

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Happy with this hotel for an extended stay.
My stay was fine, the room comfortable and well arranged. My only criticism is that the finishes are a bit worn. Small tears and frays in the draperies, paint damage and worn on bathroom cabinets, older finishes overall. Time to refresh!
Se hospedó 3 noches en octubre de 2023
Respuesta de Management el 1 nov. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!We will be addressing your concerns accordingly.

2/10 Terrible

Tracy Lynn

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
AWFUL - do NOT stay here
Room was filthy. Desk folks didn’t care. Someone came in to clean, took pictures. Did not apologize. A ‘coupon’ for breakfast was offered, when breakfast was ALREADY INCLUDED. Bedside lamps flickered, no offer to fix or attend to.
Se hospedó 2 noches en octubre de 2023
Respuesta de Management el 24 oct. 2023
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve for our short comings. We have shared your feedback with our housekeeping team to make sure this is an isolated issue. Nevertheless, we would like to speak to you to get some more details, would you mind sharing your contact information.

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Filthy and in major need of maintenance. Not up to Marriott standards.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Management el 19 sept. 2023
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please do accept our sincerest apologies for the encounter you had. We have shared your feedback with our operations team to make sure this is an isolated issue.

2/10 Terrible

Jennifer

Viajó con su familia
No le gustó: Limpieza, comodidad de la habitación
Filthy
If you’re expecting a Marriott you will be greatly disappointed. This property is filthy and unkept. Our front door didn’t close, there was pee on the pull out bed, there were dead bigs on the sills, there was something running down the kitchen walls, we had no soap… and this was just our room. The whole property needed cleaning and maintenance. We went down for breakfast at 9 am and there was nothing there. When we asked the receptionist she just said thank you but did nothing about it. It was definitely not Marriott standards by any means and for what they charge for a room cleanliness shouldn’t even be a question.
Dirty
Front Door doesn’t close
Se hospedó 2 noches en septiembre de 2023
Respuesta de Management el 19 sept. 2023
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please do accept our sincerest apologies for the encounter you had. We have shared your feedback with our operations team to make sure this is an isolated issue.

10/10 Excelente

Daniel

Viajó por negocios
Le gustó: Servicios
I liked the fact that they have multiple washers and dryers
Se hospedó 4 noches en agosto de 2023
Respuesta de Management el 30 ago. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and enjoyed our on-site laundry facilities. We look forward to welcoming you back in the future!

8/10 Bueno

Cami

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023
Respuesta de Management el 22 ago. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

2/10 Terrible

Sean

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
The first room I arrived in looked dirty and the TV didnt work either. The next room I was moved to had an ant problem and the maid left the acid cleaning solution on the bathroom counter with what looked like some of the spray on our toothbrushes,etc. At random one day the fire alarm went off through the entire place with blaring sirens. Breakfast was decent but i woukdnt stay there ever again unless they provided some kind of voucher.
Se hospedó 2 noches en agosto de 2023
Respuesta de Management el 18 sept. 2023
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please do accept our sincerest apologies for the encounter you had. We have shared your feedback with our operations team to make sure this is an isolated issue.

10/10 Excelente

Rita

Se hospedó 6 noches en julio de 2023
Respuesta de Management el 22 ago. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excelente

Luis

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great location and nearby amenities.
Se hospedó 4 noches en julio de 2023
Respuesta de Management el 18 jul. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bueno

Melissa

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Clean and convenient.
Se hospedó 1 noche en julio de 2023
Respuesta de Management el 6 jul. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, comodidad de la habitación
Way over priced
Toilet ran most of the time. Stained couch, kinda smelled like urine in the stairway. Water pressure in shower was non existent and the water was always Luke warm. Overall, I would not stay here again with my family as it is way over priced and was a last resort option. Also the dishwasher only opened 3/4 of the way and the curtains wouldn’t close all the way or weren’t big enough to actually cover the window.
Se hospedó 5 noches en junio de 2023
Respuesta de Management el 30 jun. 2023
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please do accept our sincerest apologies for the encounter you had. We have shared your feedback with our operations team to make sure this is an isolated issue. We appreciate your business and hope we have another opportunity to welcome you back in the near future.

8/10 Bueno

Thomas

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 6 noches en junio de 2023
Respuesta de Management el 28 jun. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excelente

melissa

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great place
Se hospedó 2 noches en junio de 2023
Respuesta de Management el 27 jun. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
One bed was much higher than the other-lower would be better. Woodwork could use some cleaning or painting. Maid service was minimal
Se hospedó 5 noches en junio de 2023
Respuesta de Management el 19 jun. 2023
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please do accept our sincerest apologies for the inconvenience. We have shared your feedback with our operations team to make sure this is an isolated issue.We appreciate your business and hope we have another opportunity to welcome you back in the near future.

10/10 Excelente

Joseph, Georgetown

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very friendly and helpful staff
Se hospedó 2 noches en junio de 2023
Respuesta de Management el 14 jun. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bueno

Manuel

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Breakfast was absolutely terrible so my chances of staying at TownPlace Suites by Marriott will definitely never happen again. Accommodation was clean and all employees were professional.
Se hospedó 3 noches en junio de 2023
Respuesta de Management el 13 jun. 2023
Thank you for your kind feedback. We are sorry to hear that you were disappointed with the breakfast selection offered by the brand and will share your feedback accordingly.Thank you