Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 581 de 848 opiniones" "
10 - Excelente
581
Evaluación: 8 - Bueno. 152 de 848 opiniones" "
8 - Bueno
152
Evaluación: 6 - Aceptable. 56 de 848 opiniones" "
6 - Aceptable
56
Evaluación: 4 - Mediocre. 30 de 848 opiniones" "
4 - Mediocre
30
Evaluación: 2 - Terrible. 29 de 848 opiniones" "
2 - Terrible
29
9,6/10
Limpieza
9,0/10
Personal y atención
9,4/10
Servicios
9,4/10
Estado de la propiedad e instalaciones
9,6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Scaterin
26 oct. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Todo excelente, el lugar es bellísimo, la comida súper rica, el servicio increíble!!! Es excelente para ir en pareja, aniversario, cumpleaños y luna de miel, me encanto
Scaterin
Se hospedó 3 noches en octubre de 2018
Respuesta de Community Manager el 31 oct. 2018
Dear Scaterin, thank you for choosing Excellence Oyster Bay for your luxury getaway. It is a pleasure to know that your stay with us was enjoyable. We hope to see you soon!!!
10/10 Excelente
Shulem
Viajó con su pareja
1 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My favorite all inclusive resort by far!!! 10/10
Shulem
Se hospedó 5 noches en abril de 2024
Respuesta de The Excellence Collection el 2 may. 2024
Allow us to thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
8/10 Bueno
William Francis Salosky,
29 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
William Francis Salosky,
Se hospedó 6 noches en abril de 2024
Respuesta de The Excellence Collection el 1 may. 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Excelente
Amy
Viajó con su pareja
29 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had an amazing time! Highly recommend the spa. The staff was all around great!
Amy
Se hospedó 6 noches en abril de 2024
Respuesta de The Excellence Collection el 30 abr. 2024
Thank you for your recent stay at Excellence Oyster Bay! It was a pleasure knowing that we were able to exceed your expectations. Moreover, we would like to thank you for letting us know how memorable and special your stay at Excellence El Carmen was. It is our pleasure to read that our resort and amenities exceeded your expectations, you thoroughly enjoyed the Spa and the staff members went out of their way to make you feel pampered all the time. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection
10/10 Excelente
Henry
Viajó con su pareja
28 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely location and experience
Henry
Se hospedó 3 noches en abril de 2024
Respuesta de The Excellence Collection el 28 abr. 2024
Allow us to thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
10/10 Excelente
Brianisha
27 abr. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I had an amazing time here. Robin and Marcella was my two favorite. They went above and beyond to make me feel welcomed.
Brianisha
Se hospedó 5 noches en abril de 2024
Respuesta de The Excellence Collection el 28 abr. 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excelente
Randolph, Poteau
Viajó con su familia
23 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dining options are good, clean rooms, pool, facilities.
Randolph
Se hospedó 5 noches en abril de 2024
Respuesta de The Excellence Collection el 24 abr. 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Oyster Bay as your vacation destination and for taking the time to write and share your feedback with other travelers.We are very pleased to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best to meet every need. It is also lovely to read that there are plenty of food choices due to the wide range of international dining options we offer. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
10/10 Excelente
Stetson
22 abr. 2024
Le gustó: Servicios
Very peaceful and relaxing
Stetson
Se hospedó 4 noches en abril de 2024
Respuesta de The Excellence Collection el 23 abr. 2024
Allow us to thank you for your positive review about Excellence Oyster Bay and for sharing your experience with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Excelente
Orlando Antonio
Viajó con su familia
21 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
You need to keep clean the beach it was very derty.
I was able to enjoy it only two days out of the five days me and my wife stayed at the hotel.
Not a lot people like to spend the whole day by the pool.
Please try to improve on this area
Orlando Antonio
Se hospedó 5 noches en abril de 2024
Respuesta de The Excellence Collection el 22 abr. 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. We are sorry you experienced the seaweed season. Please, note that the seaweed depends on weather conditions, although our hotels take the initiative to clean up our beaches daily because we pay special attention and care to maintain them. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excelente
Delise
Viajó con su pareja
20 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice place to stay! Always something going on at the main pool but options of more quiet areas as well. Staff is very nice! Food very good!
Delise
Se hospedó 5 noches en abril de 2024
Respuesta de The Excellence Collection el 21 abr. 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Oyster Bay as your vacation destination and for taking the time to write and share your feedback with other travelers.We are delighted to read that we were able to create a relaxing atmosphere as the resort is perfect for vacationers of all kinds; those who like some action, and those who prefer the tranquillity and relaxation a more low-key vacation provides. We will forward your kind words to our team for their contribution to how memorable and special was your stay.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Please, receive our warmest regards from The Excellence Collection.
10/10 Excelente
Ahmed Rufai
19 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was our first time at an Excellence resort, and it did not disappoint. The food and beverage options are great. The spa was superb. The excellence club beach areas make the excellence club upgrade worth it alone. They had great views and amazing ocean clarity. We will definitely return.
Ahmed Rufai
Se hospedó 4 noches en abril de 2024
Respuesta de The Excellence Collection el 21 abr. 2024
Thank you for choosing Excellence Oyster Bay for the first time as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excelente
Reucinth
Viajó con su pareja
19 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel friendly staff
Reucinth
Se hospedó 4 noches en abril de 2024
Respuesta de The Excellence Collection el 19 abr. 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Excelente
Russell William
Viajó con su pareja
18 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything and everyone was great.
In terms of what could they do better:
1. All restaurants should be open at night
2. They should open a luncheon buffet or have a simple lunch menu (sandwiches, salads, etc)
Russell William
Se hospedó 7 noches en abril de 2024
Respuesta de The Excellence Collection el 19 abr. 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excelente
Jason
18 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Jason
Se hospedó 4 noches en abril de 2024
Respuesta de The Excellence Collection el 21 abr. 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
8/10 Bueno
Christopher
Viajó con su pareja
18 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Food was good staff was ok
Christopher
Se hospedó 7 noches en abril de 2024
Respuesta de The Excellence Collection el 19 abr. 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excelente
Bernice
17 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful beautiful beautiful
Bernice
Se hospedó 3 noches en abril de 2024
Respuesta de The Excellence Collection el 18 abr. 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
8/10 Bueno
Richard
15 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice place
Richard
Se hospedó 4 noches en febrero de 2024
Respuesta de The Excellence Collection el 16 abr. 2024
Allow us to thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
8/10 Bueno
Joy
14 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Joy
Se hospedó 7 noches en abril de 2024
Respuesta de The Excellence Collection el 16 abr. 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Excelente
Zachary, Jersey City
Viajó con su pareja
13 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly and amazing staff.
Zachary
Se hospedó 4 noches en abril de 2024
Respuesta de The Excellence Collection el 15 abr. 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excelente
Antonio
Viajó con su pareja
12 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellence for life. Many options and locations. Great team, locations and food. We came home refreshed and ready to go back soon. Get Excellence Club, if possible.
Antonio
Se hospedó 6 noches en abril de 2024
Respuesta de The Excellence Collection el 15 abr. 2024
Dear guest,First of all, we would like to thank you for your recent stay at Excellence Oyster Bay and for taking the time to share this review with the Expedia community.We are very delighted to read that our resort and colleagues were able to exceed your expectations and made your stay more comfortable. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. Moreover, it is lovely to read that you thoroughly enjoyed the perks of being an Excellence Club guest.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.
10/10 Excelente
David
Viajó con su pareja
12 abr. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Absolutely beautiful place and would go back anytime.
David
Se hospedó 3 noches en enero de 2024
Respuesta de The Excellence Collection el 15 abr. 2024
Allow us to thank you for your positive review about Excellence Oyster Bay and for sharing your experience with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Excelente
Erin
12 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Erin
Se hospedó 5 noches en enero de 2024
Respuesta de The Excellence Collection el 15 abr. 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Excelente
Michael
12 abr. 2024
Le gustó: Limpieza, personal y atención
Michael
Se hospedó 7 noches en marzo de 2024
Respuesta de The Excellence Collection el 2 may. 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Excelente
yannelys
Viajó con su pareja
11 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything’s
yannelys
Se hospedó 4 noches en abril de 2024
Respuesta de The Excellence Collection el 12 abr. 2024
Allow us to thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
6/10 Aceptable
Kerriann
10 abr. 2024
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Kerriann
Se hospedó 4 noches en abril de 2024
Respuesta de The Excellence Collection el 1 may. 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for sharing your discontent regarding your stay with us. We truly hope you will grant us the opportunity to welcome you back to reinstate your confidence in our services. Please receive our greetings from The Excellence Collection.
10/10 Excelente
Cinthya
Viajó con su pareja
8 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service! Would definitely recommend to all.
Cinthya
Se hospedó 3 noches en abril de 2024
Respuesta de The Excellence Collection el 9 abr. 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
8/10 Bueno
Ashtyn
8 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
My husband and I went to stay for our honeymoon. We had a wonderful time. The only complaint is that our room wasn’t the cleanest when we arrived, not horrible but just not clean. We had a day at the spa and it was the best massage I have ever had. The staff was so helpful and kind. Our favorite restaurant was the lobster house. We have plans to come back soon. 😊
Ashtyn
Se hospedó 6 noches en abril de 2024
Respuesta de The Excellence Collection el 9 abr. 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean honeymoon and for taking your valued time to share your review. It is lovely to know that you thoroughly enjoyed the Spa and you had the best massage you have ever had, and the staff members went out of their way to make you feel pampered all the time.However, we are sorry to read that we were not able to fully meet your expectations in terms of meticulous cleanliness that our guests are accustomed to. Please, rest assured that the info you have raised has been shared in order to straighten up the cleanliness department as this is one of the core pillars of our identity to make a great guest experience.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Please, receive our warmest regards from The Excellence Collection.
4/10 Mediocre
Todd
7 abr. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Very poor service, very cheap liquor, I would not go back to this place!
Todd
Se hospedó 4 noches en abril de 2024
Respuesta de The Excellence Collection el 9 abr. 2024
Thank you for selecting Excellence Oyster Bay as the host of your Caribbean holidays! Thank you for sharing your discontent regarding your experience at the resort. Our guests’ experience is of utmost importance to us and is of deep regret to hear that your experience with us was not of full satisfaction. Therefore, we appreciate your feedback, rest assured that your comments have been forwarded to the related departments at the property for the implementation of improvements. Once again, thank you for your review. We truly hope to have the opportunity to welcome you back and reinstate your confidence in our services. Greetings from The Excellence Collection.
10/10 Excelente
Joshua
Viajó con su pareja, Viajó con su familia, Viajó en grupo
7 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff makes you feel at home. Chef king flava in the hibachi room was amazing. Chef Clyde and the bartenders at the excellence club have me ready to go back today.
Joshua
Se hospedó 4 noches en marzo de 2024
Respuesta de The Excellence Collection el 8 abr. 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Oyster Bay as your holiday destination and for taking the time to write and share this review with the Expedia readers.We are very pleased to know that our colleagues were able to make you feel at home away from home due to their attentiveness. We will ensure that your amiable comments reach the eyes and ears of all our staff at our resort.We look forward to welcoming you back soon and have another opportunity to pamper you with our service creating another memorable experience. Please, accept our warmest regards from The Excellence Collection.
10/10 Excelente
Karolien
7 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Best resort experience so far! Everyone goes beyond to make sure you have the best vacay, gorgeous beach and sunset/sunrise views, amazing bartenders and baristas, everyone is just amazing!!
Karolien
Se hospedó 4 noches en abril de 2024
Respuesta de The Excellence Collection el 8 abr. 2024
Dear guest,First and foremost, we would like to thank you for your recent stay at Excellence Oyster Bay and for taking the time to share this review with the Expedia community.We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. Besides, our caring staff contributed to your getaway since the beginning being exceptional and unique making you feel pampered all the time as a result of giving the royal treatment you deserved.We look forward to welcoming you back in a heartbeat to pamper you again. Please, receive our warmest regards from The Excellence Collection.
10/10 Excelente
Michelle
Viajó con su pareja
7 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Impeccable service!
Michelle
Se hospedó 5 noches en marzo de 2024
Respuesta de The Excellence Collection el 8 abr. 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
8/10 Bueno
Jamie
6 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff very friendly and attentive. Accommodations were very nice. Food was very average. Would have preferred a buffet option for lunch as well.
Jamie
Se hospedó 5 noches en abril de 2024
Respuesta de The Excellence Collection el 8 abr. 2024
Dear guest,First of all, we would like to thank you for your recent stay at Excellence Oyster Bay and for taking the time to share your feedback with the Expedia readers.Thank you for adding very generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable with. In addition, the food area is an important aspect we consider and that’s why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal. We look forward to welcoming you back soon for another getaway. We will be pleased to make you another wondrous adventure time. Please, receive our warmest regards from The Excellence Collection.
8/10 Bueno
Robert Edward
Viajó con su pareja
6 abr. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice property, customer service was spotty and not as good as expected.
Robert Edward
Se hospedó 9 noches en marzo de 2024
Respuesta de The Excellence Collection el 8 abr. 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
6/10 Aceptable
Allison
4 abr. 2024
Le gustó: Limpieza
Allison
Se hospedó 4 noches en marzo de 2024
Respuesta de The Excellence Collection el 8 abr. 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for sharing your discontent regarding your stay with us. We truly hope you will grant us the opportunity to welcome you back to reinstate your confidence in our services. Please receive our greetings from The Excellence Collection.
10/10 Excelente
Jesús
4 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Jesús
Se hospedó 5 noches en marzo de 2024
Respuesta de The Excellence Collection el 25 abr. 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Excelente
Natasha
Viajó con su pareja
4 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We have been to numerous resorts. This was the most beautiful efficient and wonderful resort experience.
Service and the staff are top notch.
Natasha
Se hospedó 4 noches en marzo de 2024
Respuesta de The Excellence Collection el 5 abr. 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.choice
10/10 Excelente
Jason, Cullman
Viajó con su familia
4 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to vacation
Jason
Se hospedó 6 noches en marzo de 2024
Respuesta de The Excellence Collection el 5 abr. 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Excelente
Julia
3 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was pristine. The vibe was excellent. The food was delicious. The drinks were perfect. The beach house accommodations were so comfortable and inviting. Staff was kind, personable and knowledgeable. We had a wonderful experience!
Julia
Se hospedó 4 noches en marzo de 2024
Respuesta de The Excellence Collection el 5 abr. 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Oyster Bay as your vacation destination and for taking the time to write and share your feedback with other travelers.We are delighted to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best. It is also lovely to read that the food you encountered at any restaurant was great. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
10/10 Excelente
Craig, CAPE CORAL
3 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Craig
Se hospedó 7 noches en marzo de 2024
Respuesta de The Excellence Collection el 23 abr. 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Excelente
Malikah
Viajó con su pareja
1 abr. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Everything you see online is what you get.
Malikah
Se hospedó 3 noches en marzo de 2024
Respuesta de The Excellence Collection el 2 abr. 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Excelente
Erica
1 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Erica
Se hospedó 4 noches en marzo de 2024
Respuesta de The Excellence Collection el 21 abr. 2024
vAllow us to thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
10/10 Excelente
Vanessa Ngai
Viajó con su pareja
31 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was a beautiful resort and the service was unbelievable. We had an amazing vacation and it truly felt like a home away from home. The grounds are absolutely beautiful. We loved all of the dining options and the shows every night were so much fun!
Vanessa Ngai
Se hospedó 4 noches en marzo de 2024
Respuesta de The Excellence Collection el 1 abr. 2024
Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Excelente
Norris
31 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean and not too huge to get to know, quiet and relaxing, entertaining ends at 10 pm, no noise to disturb you if you decide to turn in early.
Norris
Se hospedó 8 noches en marzo de 2024
Respuesta de The Excellence Collection el 1 abr. 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Excelente
Noel
Viajó con su pareja
31 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful resort. Nice private beach. Lots of beach chairs and cabanas. Lots of restaurant and bar options. Would definitely recommend.
Noel
Se hospedó 7 noches en marzo de 2024
Respuesta de The Excellence Collection el 31 mar. 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Oyster Bay as your vacation destination and for taking the time to write and share your feedback with other travelers.We are very pleased to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best to meet every need. It is also lovely to read that there are plenty of food choices due to the wide range of international dining options we offer. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
10/10 Excelente
Luc, GATINEAU
Viajó con su pareja
30 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
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Luc
Se hospedó 3 noches en marzo de 2024
Respuesta de The Excellence Collection el 31 mar. 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
8/10 Bueno
Sondra
30 mar. 2024
Sondra
Se hospedó 7 noches en marzo de 2024
Respuesta de The Excellence Collection el 19 abr. 2024
Thank you for selecting Excellence Oyster Bay as the host of your Caribbean holiday. We thank you for your review and hope to have the opportunity to welcome you back and make your next stay one full of pleasant memories. Greetings from The Excellence Collection.
6/10 Aceptable
Renee
30 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was beautiful and relaxing but we were disappointed that the “ocean front” suite was really “partial ocean view” and when I requested refund of the price difference, property front desk gave me inaccurate email for customer service that bounced back. It is really false advertisement with the website pictures and should be changed.
Renee
Se hospedó 3 noches en marzo de 2024
Respuesta de The Excellence Collection el 31 mar. 2024
Thank you for choosing to stay with us at Excellence Oyster Bay and for taking the time to give us some valuable feedback. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve. We regret that some details of your stay were not satisfactory. We sincerely look forward to welcoming you back and providing you with some more Extraordinary Moments in the Caribbean. Greetings from The Excellence Collection.
10/10 Excelente
Inger
29 mar. 2024
Inger
Se hospedó 5 noches en marzo de 2024
Respuesta de The Excellence Collection el 19 abr. 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Excelente
Amy
Viajó en grupo
29 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a wonderful relaxing stay at Excellence. The staff were mostly incredible all around the property (just a little slow by the pool) and the location was beautiful.
Amy
Se hospedó 3 noches en marzo de 2024
Respuesta de The Excellence Collection el 31 mar. 2024
Thank you for selecting Excellence Oyster Bay as the destination of your Caribbean holiday! Thank you for your review and we look forward to welcoming you back! Greetings from The Excellence Collection.
10/10 Excelente
Tasheeva
28 mar. 2024
Tasheeva
Se hospedó 3 noches en marzo de 2024
Respuesta de The Excellence Collection el 18 abr. 2024
Thank you for your preference on Excellence Oyster Bay and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.