2/10 Terrible
CLINT T.
24 sept. 2025
Le gustó: Limpieza
Well, let me start by saying that I rented the place for 2 nights. I work up at 5am the first night to no power in the house. It was 36 degrees outside and 63 degrees in the house. I message the property agent, and they said they would investigate it. I never hear back from them, so I followed up at 9:30am. The home was very cool, and the propane fireplace did not work. I could not have coffee, cook breakfast, take a shower, flush toilets, etc. I told them that if the power was not back on at 10am I would be packing up and leaving and I wanted a refund for the 2nd night. They said, I think the power will be on at 10:30. The power was not on at 10:30 so I packed up and left and sent them a text at 11am when everything was locked up. They responded that since this was not their fault it was outside of their policy to offer a refund. Let me ask any halfway intelligent breathing human, was it more my fault or the owners/property managers fault that their property was not as advertised. I paid for a property with power, a working fridge, a working TV, working WIFI, able to cook meals, use the hot tub, take showers, flush toilets, and turn on lights. The king bed sags bad, so I had to move to a smaller room because my back was killing me. I think the mattress was 20yrs old. Also, the hot tub is just warm and the WIFI is super slow. For anyone who thinks, no way a professional would that terrible, the text chain is attached. Property owner, you should fire this representative.......
CLINT T.
Se hospedó 2 noches en septiembre de 2025
