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Opiniones sobre Hilton Garden Inn Fairfax

3 out of 5
Hilton Garden Inn Fairfax
3950 Fair Ridge Dr, Fairfax, VA

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 562 de 921 opiniones" "
Evaluación: 8 - Bueno. 244 de 921 opiniones" "
Evaluación: 6 - Aceptable. 62 de 921 opiniones" "
Evaluación: 4 - Mediocre. 34 de 921 opiniones" "
Evaluación: 2 - Terrible. 19 de 921 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

8,2/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Hector

Se hospedó 2 noches en febrero de 2023

10/10 Excelente

Gelacio, Edenton nc

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
Muy buena

10/10 Excelente

Kasondra

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check in and out was smooth. The staff was friendly and the room was clean and just as pictured. There was a mess in the hallway from the cleaners dumping a rooms garbage into their cart that was left for over a day. Besides that gross site everything else was wonderful.
Se hospedó 2 noches en mayo de 2024

4/10 Mediocre

Tiffany

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I would have done more researching before booking at this location. I thought booking at a Hilton, they would have had slightly higher standards but I could have stayed in a motel for what we received. I booked the room for 4/26/24 - 4/29/24 with all intentions of being able to take my kids to the pool after our busy day or if we got rained out of our event we had something else to do. Only to find out the pool was out of service. On 4/27/24 I took my son to get breakfast and was reading their menu on a stand outside of the dining area I barely got to read any of it before a waitress came and told us to come sit down it was included no worries, they got us a cranberry juice and coffee and then my son decided to get a bagel, it was rock hard, he took one bite and said it was disgusting and he couldn't eat it. Because the woman told us it was included we got up to leave and was chased down to sign a check so it could be billed to our room. I immediately went to the front desk to explain and was told it would be taken off the room bill (not sure yet if it actually was) We were so upset about the overall experience at this location we checked out on 4/28/24 even though we were booked and paid in full for another day. The hotel is also right next to the fire station so you will be hearing fire whistles from next door 24/7. There is also no overhang for smokers, so when it's raining they are smoking right next to the front door where the only overhang is located.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Sydney

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Robert

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, desirable hotel.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Aurelia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice hotel
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Kia

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Kia

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios
Stay wasn't pleasant, my room had ants, we were awaken by a false fire alarm at 3:30 am. I confirmed my booking several times with staff to assure my stay was for 2 day so that there would be no confusion with my room. On the second day they deactivated my key. Breakfast was not included and the room was over 150 a night. The good thing about the room was the location, near a small, sport venue.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Kathleen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All was great EXCEPT for the hour of on and off fire alarm alerts going on starting at around 2:30am. It was unsettling to have that go on and off so often, supposedly due to a malfunction.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

warren

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Chistopher (Front Desk Manager) was awesome! He knew I had drove all night and got us into a room that was ready before the 4pm checkin time. We appreciate Chris
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Russel S

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Yeri, Centreville

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This was a convenient location for myself. Close to the hwy and pkwy. Shopping plazas nearby as well.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Crystal

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Had a small problem with the TV but property helped to get to a solution. Otherwise nice place no issues.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

gloria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Annette

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024

6/10 Aceptable

ciarra

Le gustó: Limpieza, personal y atención, servicios
For a quick weekend getaway this property was sufficient. Thr front desk lady who checked me in was personable and friendly and the breakfast attendents were so nice. The room was nice all excwpt the bed that felt like it was falling apart and cracks in the ceiling that looked very bad.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

hugh i

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Phil

Viajó con su pareja
Le gustó: Servicios
Staff on entering not cheerful.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Anthony

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a great experience overall and would stay here again although it was more expensive than I wanted. Wish their breakfast offerings were more extensive and not over priced (compared to local restaurants).
Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Jessica

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Hottub was cold and jets we weak. Breakfast is not included! And they dont tell you this. The ladies who work in the breakfast area are lovely though. Took a long time to get the hot water flowing for a shower
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Tyler

Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Maria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

carmen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Our experience
It was , and has always been a fine place to stay Comfortable, friendly folk, and close where we needed to be. This was the first time we stayed on the lobby level. In this room, the walls were a little thin in that we could hear our neighbors. We stayed in a room that had a connecting door - not sure if that had anything to do with it. Thankfully, when it was time for us to go to sleep - they must have had the same idea because it finally got quiet!
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Douglas

Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

Woosuk

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
It took too long to check in! Need more staffs
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Catherine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Hard bed
The hotel itself was clean, beautiful and well maintained. The room as well. However the bed is hard as a rock, couldn’t sleep.. tossed and turned all night and woke up with horrible back pain. Besides that it was a nice place to stay.
Se hospedó 1 noche en enero de 2024

4/10 Mediocre

Albert, Melbourne

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Typical Hilton budget brand, filthy elevators, rooms had a particular musty odor.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Rebecca

Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Kenneth

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No Rest, Not Clean
Sink could not be drained without going under the sink. Hotel was far from full and neighbors were so noisy they kept us up until 1 or 2. Pillows and pillow cases not clean. Checked in 1130. Too tired to move. Only one towel and one pillow each for two people.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jolanthe

2/10 Terrible

Mustafa

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room and beds smell very bad

8/10 Bueno

Leslie

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent remodeled hotel! If you are going to Inova Fair Oaks Hospital - this is the place to stay.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Timothy

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Theresa

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and wonderful service.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Anthony

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hot tub...water could have been a lil warmer...! Bed was comfortable and tv was perfect...!
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Maribel

Le gustó: Limpieza
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Joe

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Denise V

Le gustó: Limpieza
No le gustó: Personal y atención
$2 for a bottle of water / “Oh, no - I mean $3,” the front desk woman snarled. Room: no laundry bag, no pen with a pad. Parking - not well engineered.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Luxurious for the price
The room was surprisingly luxurious for the price. Big comfy bed, glass door walk in shower. We left very early, so cant speak to the quality of the breakfast. I wish it had an EV charging station, but that would not stop me from staying there again.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Reza

Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Darlene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Megan

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was very nice and the staff was friendly. We did find someone else's shirt and earpods in our room which was concerning.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Amanda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Judy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice room. Comfortable beds.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Kelly

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Check in was very slow. We were given a room on main level. Room was clean and decent looking. On Saturday night there was a function in the basement level, the noise in the room was ridiculous! If you are staying over a weekend, you should ask for a room on a higher level. The bed was very comfortable BUT the bed frame made so much noise every time you moved, I had to try not to move too much! Staff came to replenish conditioner at our request and he took the shampoo, left the empty conditioner and a fresh one! Room was comfortable and clean but I was very underwhelmed given the positive reviews.
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

George

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Aleichia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023