Terraza o patio

Opiniones sobre Fairfax Marriott at Fair Oaks

4 out of 5
Fairfax Marriott at Fair Oaks
11787 Route 50, Fairfax, VA

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 573 de 1000 opiniones" "
Evaluación: 8 - Bueno. 258 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 86 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 41 de 1000 opiniones" "
Evaluación: 2 - Terrible. 42 de 1000 opiniones" "

9,0/10

Limpieza

8,8/10

Personal y atención

8,2/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ruben

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
Agradable el ambiente
Se hospedó 1 noche en mayo de 2024
Respuesta de Ron Barnhill, Front Office Manager el 21 may. 2024
Ruben,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future

10/10 Excelente

Paola

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent service
Se hospedó 1 noche en mayo de 2024
Respuesta de Ron Barnhill, Front Office Manager el 21 may. 2024
Paola,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel service excellent. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.

8/10 Bueno

Paola

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Soy frecuente cliente de este hotel y siempre su servicio es muy bueno
Se hospedó 1 noche en febrero de 2024
Respuesta de Ron Barnhill, Front Office Manager el 19 mar. 2024
Paola,We truly appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.

10/10 Excelente

Paola

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent attention
Se hospedó 1 noche en enero de 2024
Respuesta de Ron Barnhill, Front Office Manager el 19 mar. 2024
Paola,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel attention excellent We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.

10/10 Excelente

Severo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fue muy confortable y muy limpio muy buena atención pero el WiFi no Gratis es pago por lo demás todo bien
Se hospedó 2 noches en junio de 2023
Respuesta de Ron Barnhill, Front Office Manager el 19 jun. 2023
Severo,Gracias por darnos una calificación perfecta y por recomendar nuestro hotel a otros viajeros. Realmente apreciamos sus comentarios positivos sobre nuestro hotel. Nos complace que haya encontrado el hotel muy cómodo y muy limpio. Nos enorgullece satisfacer las necesidades de nuestros huéspedes de la mejor manera posible. Si viaja nuevamente a nuestra área pronto, estaremos encantados de tenerlo como invitado una vez más.

10/10 Excelente

Frances Alvarado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buena ubicación,buen servicio
Se hospedó 2 noches en febrero de 2023
Respuesta de Ron el 28 feb. 2023
Frances,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel service good. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.

10/10 Excelente

Dinora

Se hospedó 1 noche en enero de 2023

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2022
Respuesta de Ron el 26 nov. 2022
Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.

10/10 Excelente

Paola

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente hotel
Se hospedó 1 noche en octubre de 2022
Respuesta de Ron el 26 nov. 2022
Paola,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel Excelente! We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.

10/10 Excelente

Maria Mercedes

Se hospedó 1 noche en octubre de 2022
Respuesta de Ron el 26 oct. 2022
Maria,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.

10/10 Excelente

Claudia

Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Paola

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Paola

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
La atención del personal en general
Se hospedó 1 noche en mayo de 2022
Respuesta de Ron el 15 may. 2022
Paola, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, we will be delighted to have you as a guest once more.

10/10 Excelente

Cliente verificado

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2020
Respuesta de Ron el 21 jul. 2020
Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.

10/10 Excelente

ruth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2019
Respuesta de Ron el 19 ago. 2019
Dear Ruth, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.

2/10 Terrible

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
No me gusto que cobraron dinero. Que. No era. Y eso me molesto demasiado
Se hospedó 1 noche en marzo de 2019

10/10 Excelente

Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel
Muy buena atención y la ubicación excelente, cerca de un mal
Respuesta de General Manager el 7 sept. 2016
Muchas Gracias por su excelente revisión y calificación. ¡Vuelva a visitarnos pronto!

10/10 Excelente

SRINIVASA R RAO

Le gustó: Limpieza, estado de la propiedad e instalaciones
Service needs improvement.
Se hospedó 1 noche en mayo de 2024
Respuesta de Ron Barnhill, Front Office Manager el 10 may. 2024
Srinivasa,We truly appreciate you taking the time to submit your review of the hotel. Feedback helps us to improve and make sure we exceed your expectations next time. If you have additional feedback for us please do not hesitate to reach out and let us know. If there is anything that you need we are at your service.

10/10 Excelente

Benjamin

Excellent
Se hospedó 1 noche en abril de 2024
Respuesta de Ron Barnhill, Front Office Manager el 2 may. 2024
Benjamin,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel excellent. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.

10/10 Excelente

Keith

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything
Se hospedó 2 noches en abril de 2024
Respuesta de Ron Barnhill, Front Office Manager el 2 may. 2024
Keith,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.

10/10 Excelente

Christopher

Se hospedó 1 noche en abril de 2024
Respuesta de Ron Barnhill, Front Office Manager el 10 may. 2024
Christopher,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.

10/10 Excelente

Hashim, Elizabeth

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I Liked the staff most of all. They were very helpful, nice, and professional.
Se hospedó 2 noches en abril de 2024
Respuesta de Ron Barnhill, Front Office Manager el 23 abr. 2024
Hashim,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel staff helpful, nice and professional. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.

8/10 Bueno

michelle

Le gustó: Limpieza, personal y atención
It was satisfactorily stay.
Se hospedó 4 noches en abril de 2024
Respuesta de Ron Barnhill, Front Office Manager el 23 abr. 2024
Michelle,Thank you for your review and for choosing Fairfax Marriott at Fair Oaks. We are happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel.

2/10 Terrible

DAVID

Le gustó: Servicios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room had a leaking ceiling And Internet is not free! I called the front desk to indicate the ceiling was leaking water and they said they would send an engineer up to check it out. After 20 minutes, I called down and had to request a room change my self. Nobody apologized for the inconvenience, however, the manager called later about the review I left, and basically tried to make me feel guilty For their poor service provided.
Se hospedó 3 noches en marzo de 2024
Respuesta de Ron Barnhill, Front Office Manager el 9 abr. 2024
David,I wanted to reach out personally and apologize for the experience that you had while staying at the Fairfax Marriott.We take the guest experience very seriously so it is very concerning to me that what you experienced was far from our goal of exceeding expectations.Our Chief Engineer, who I have copied on this message, is working on finding out what happened to ensure that we take the proper action to make sure it doesn't happen again. I have also shared this feedback with our Front Desk team as they should have been more empathetic.Thank you for your feedback and again, I sincerely apologize.I hope that you will give us another chance in the future to prove to you that we are much better than what you experienced.Warm Regards,

10/10 Excelente

Aakash

Se hospedó 1 noche en marzo de 2024
Respuesta de Ron Barnhill, Front Office Manager el 23 abr. 2024
Aakash,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.

6/10 Aceptable

Marike

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
The curtains in our room were ripped - that’s pretty shoddy
Se hospedó 2 noches en marzo de 2024
Respuesta de Ron Barnhill, Front Office Manager el 26 mar. 2024
Marike,We truly appreciate you taking the time to submit your review of the hotel. Feedback helps us to improve and make sure we exceed your expectations next time. If you have additional feedback for us please do not hesitate to reach out and let us know. If there is anything that you need we are at your service.

6/10 Aceptable

claudia, ashburn

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
The hotel is really old , look nice in the entrance but the rooms need upgrade and the beds the room no have microwave no internet !!!! You have to pay extra if you want internet !
Se hospedó 2 noches en marzo de 2024
Respuesta de Ron Barnhill, Front Office Manager el 26 mar. 2024
Claudia, Thank you for staying at the Fairfax Marriott at Fair Oaks. WiFi is provided free to all Bonvoy members and we would be happy to sign you up at the front desk on your next visit. We look forward to hosting you again.

10/10 Excelente

Mary Beth

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Ron Barnhill, Front Office Manager el 19 mar. 2024
Mary Beth,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel clean. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.

10/10 Excelente

Silvia Karen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place
Se hospedó 2 noches en marzo de 2024
Respuesta de Ron Barnhill, Front Office Manager el 19 mar. 2024
Silvia Karen,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel nice. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.

10/10 Excelente

Kyle

Se hospedó 1 noche en marzo de 2024
Respuesta de Ron Barnhill, Front Office Manager el 6 abr. 2024
Kyle,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.

10/10 Excelente

Erica

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Room was really clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Ron Barnhill, Front Office Manager el 26 mar. 2024
Erica,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel very clean. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.

10/10 Excelente

Mireille

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was larger than expected, clean, and very convenient for my purpose. I will recommend this hotel and will stay there again.
Se hospedó 2 noches en febrero de 2024
Respuesta de Ron Barnhill, Front Office Manager el 19 mar. 2024
Mireille,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel clean and very convenient. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.

10/10 Excelente

Stephanie

Se hospedó 1 noche en marzo de 2024
Respuesta de Ron Barnhill, Front Office Manager el 26 mar. 2024
Stephanie,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.

6/10 Aceptable

REX

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones
For the face that the hotel was slightly expensive there was no free breakfast, no free internet, i felt like i was being nickeled and dimed. Baseboards were dirty and wallpaper was peeling off.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ron Barnhill, Front Office Manager el 19 mar. 2024
Rex,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We pride ourselves in giving our guests value for their money. We are sorry to hear that you are dissatisfied by the breakfast charges. For your next stay we invite you to book our Room and Breakfast Package. Wifi is provided free of charge to all Bonvoy Members. Please do contact us so that we can assist you with your reservation.

10/10 Excelente

brenda

Se hospedó 1 noche en febrero de 2024
Respuesta de Ron Barnhill, Front Office Manager el 19 mar. 2024
Brenda,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.

10/10 Excelente

Vicki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Ron Barnhill, Front Office Manager el 19 mar. 2024
Vicki,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.

10/10 Excelente

Abdelrahman

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Ron Barnhill, Front Office Manager el 19 mar. 2024
Abdelrahman,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.

10/10 Excelente

Joey

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Check in was quick and the front desk staff was friendly
Se hospedó 1 noche en febrero de 2024
Respuesta de Ron Barnhill, Front Office Manager el 19 mar. 2024
Joey,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel check in quick and the front desk staff friendly. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.

8/10 Bueno

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Spacious. Unfortunately, even though the hotel was nowhere near heavily occupied (sparse actually- - night before Super Bowl) the front desk put us in a very inconvenient room. (221 steps from elevator to our door - looong corridors. The desk person saw and talked to us. He KNEW we moved with some difficulty. My wife is 88 and I am 84. You’ll NEVER convince me that in the circumstances there was no more convenient room than we got! Bonvoy members for years, Marriott Vaca members, loyal to the brand and treated poorly…..
Se hospedó 1 noche en febrero de 2024
Respuesta de Ron Barnhill, Front Office Manager el 19 mar. 2024
William,I wanted to reach out personally and apologize for the experience that you had while staying at the Fairfax Marriott. We take guest comfort very seriously so it is very concerning to me that what you experienced was far from our goal of exceeding expectations. I have shared your feedback with our Front Desk team, so they know to be more sensitive to this issue. Thank you for your feedback and again, I sincerely apologize. I hope that you will give us another chance in the future to prove to you that we are much better than what you experienced.

10/10 Excelente

Kristin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ron Barnhill, Front Office Manager el 19 mar. 2024
Kristin,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.

6/10 Aceptable

Germaine

Se hospedó 1 noche en febrero de 2024
Respuesta de Ron Barnhill, Front Office Manager el 19 mar. 2024
Germaine,We truly appreciate you taking the time to submit your review of the hotel. Feedback helps us to improve and make sure we exceed your expectations next time. If you have additional feedback for us please do not hesitate to reach out and let us know. If there is anything that you need we are at your service. Warm regards,

10/10 Excelente

Marium

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I always enjoy staying here
Se hospedó 1 noche en enero de 2024
Respuesta de Ron Barnhill, Front Office Manager el 19 mar. 2024
Marium,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.

10/10 Excelente

Melanie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. AMAZING food/drink from the bar. Friendly staff. Nice/clean rooms. Would stay again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ron Barnhill, Front Office Manager el 19 mar. 2024
Melanie,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel rooms clean and nice, the staff friendly, and food and beverages amazing. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.

8/10 Bueno

Hyogon

Se hospedó 1 noche en enero de 2024
Respuesta de Ron Barnhill, Front Office Manager el 26 mar. 2024
Hyogon,We truly appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.

8/10 Bueno

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My stay was good but phone and data for ee was lacking. Wifi in the hotel was not good, hit and mis at best.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Ebony

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stay was good.. pillows care be a bit more firm for those who like from pillows.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Tyrone

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Frank

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023