Fachada de la propiedad

Opiniones sobre Exeter Inn

3.5 out of 5
Exeter Inn
90 Front St, Exeter, NH

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 499 de 838 opiniones" "
Evaluación: 8 - Bueno. 226 de 838 opiniones" "
Evaluación: 6 - Aceptable. 74 de 838 opiniones" "
Evaluación: 4 - Mediocre. 26 de 838 opiniones" "
Evaluación: 2 - Terrible. 13 de 838 opiniones" "

9,0/10

Limpieza

9,2/10

Personal y atención

8,2/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Mari

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2019
Respuesta de Derek Hunt - General Manager el 5 jul. 2019
Thank you Mari for staying with us at The Exeter Inn. Please come back and see us again.

10/10 Excelente

Fritz, Exeter Nh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel cercano a Phillips Exeter Academy
Hotel clásico con muy buen personal. Agradable, cómodo y bien ubicado. Muy recomendable.

10/10 Excelente

Halima, Valley Stream

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
An amazing staff!
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Diane

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was a wonderful place to relax and enjoy the peaceful atmosphere. I will return one day and definitely stay again
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Linda

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Peter

Viajó con su familia
Le gustó: Limpieza, personal y atención
It's an older property but well maintained and very friendly staff.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Shannon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We have stayed here before and love it!
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Roland

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Charming but old. Restaurant and pub closed.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Meredith

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Used to be a nice place, now dirty, run down and not well kept
Se hospedó 1 noche en febrero de 2024
Respuesta de caitlyn el 2 mar. 2024
Thank you sincerely for sharing your recent experience with us. Your feedback is incredibly valuable, and we are genuinely grateful for your openness. I want to extend my deepest apologies for the delays and service gaps you encountered during your stay. Rest assured, I take your comments seriously and will personally address these issues with our team.Your insights guide us in refining our service standards. To make amends, I would love to assist in arranging a future stay for you, ensuring a much more memorable and enjoyable experience. Your satisfaction is our priority, and I am committed to ensuring your next visit surpasses expectations.Once again, I apologize for any inconvenience caused and appreciate your understanding. We hope for the opportunity to restore your faith in our service and eagerly anticipate welcoming you back for a remarkable stay in the future.

10/10 Excelente

Daniel, Staten island

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place. Very clean and quiet. Quaint rooms. Friendly staff. Just don't park on the street in the winter time.
Se hospedó 1 noche en febrero de 2024
Respuesta de caitlyn el 2 mar. 2024
Thank you sincerely for sharing your recent experience with us! Your feedback is not only greatly appreciated but also invaluable in our ongoing efforts to enhance our services. Your kind responses have truly brightened our day, and we are genuinely grateful for the opportunity to have hosted you. We eagerly await your next visit and the privilege of welcoming you back for another memorable stay!

10/10 Excelente

Phillip

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome staff. I had a great stay
Se hospedó 2 noches en febrero de 2024
Respuesta de caitlyn el 2 mar. 2024
Thank you sincerely for sharing your recent experience with us! Your feedback is not only greatly appreciated but also invaluable in our ongoing efforts to enhance our services. Your kind responses have truly brightened our day, and we are genuinely grateful for the opportunity to have hosted you. We eagerly await your next visit and the privilege of welcoming you back for another memorable stay!

8/10 Bueno

Vijayakumar

Se hospedó 2 noches en febrero de 2024

4/10 Mediocre

Ori

No le gustó: Estado de la propiedad e instalaciones
The rooms need a serious upgrade Peeling wallpaper Bkfst is mediocre
Se hospedó 2 noches en enero de 2024
Respuesta de caitlyn el 2 mar. 2024
Thank you for taking the time to share your most recent experience with us. We appreciate your feedback and candor. Information we get from guests like yourself are invaluable to us. Having said that, first and foremost let me apologize for all the delays, mishaps and gaps in service you received during your stay. I will address your stay with my staff personally, and directly so that we can move forward to correct that maintenance request and create a better experience for you and our future guests. If there is anything else we can do to enhance your stay in the future, please don't hesitate to let me know. Again, I apologize, and I thank you for your feedback. We hope to see you again in the future.

10/10 Excelente

Katherine, Exeter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de caitlyn el 2 mar. 2024
Thank you sincerely for sharing your recent experience with us! Your feedback is not only greatly appreciated but also invaluable in our ongoing efforts to enhance our services. Your kind responses have truly brightened our day, and we are genuinely grateful for the opportunity to have hosted you. We eagerly await your next visit and the privilege of welcoming you back for another memorable stay!

10/10 Excelente

Jane

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Caitlyn el 2 mar. 2024
Thank you sincerely for sharing your recent experience with us! Your feedback is not only greatly appreciated but also invaluable in our ongoing efforts to enhance our services. Your kind responses have truly brightened our day, and we are genuinely grateful for the opportunity to have hosted you. We eagerly await your next visit and the privilege of welcoming you back for another memorable stay!

10/10 Excelente

Rachel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautifully appointed historic inn set among a gorgeous, quiet historic town. Short drive to excellent dining. Very supportive comfortable bed.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Jessica

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Barbara

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
No fridge, no phone, toilet not working properly, the very minimum of a continental breakfast, heat not turned on and display not on. Waiter spilled a drink on my brother so bad he had to change his pants and attend dinner with no shoes on. Very disappointed this trip. The best part of the stay was "Nina" from the front desk. If not for her, we probably would have found another place to stay.
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Mark

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Exeter Inn el 8 dic. 2023
Thank you for taking the time to share your feedback and for choosing to stay with us. We're pleased to see you had a positive experience overall. If there are specific areas where we can improve to make your next stay even better, please feel free to let us know. We value your input and hope to welcome you back for a five-star experience in the future.

10/10 Excelente

Kathleen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Taylor was her exceptional self. Always willing to help. Abby was so pleasant and helpful when checking out. This is our second visit and we will be back!
Se hospedó 2 noches en noviembre de 2023
Respuesta de The Exeter Inn el 8 dic. 2023
Thank you for sharing your positive experience with us! We're delighted to hear that Taylor and Abby provided exceptional service during your stay. We appreciate your loyalty as returning guests, and we look forward to welcoming you back for your third visit.

10/10 Excelente

Sara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We absolutely loved it here! The bed and pillows were comfy, staff was great! Room was very clean and perfect for what we needed. Price was good too! We will definitely be back if we are in that area again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Exeter Inn el 8 dic. 2023
Thank you so much for your glowing review! We're thrilled to hear that you absolutely loved your stay with us. It's wonderful that you found the bed and pillows comfy, the staff great, and the room clean and perfect for your needs. We're also glad to know that you found the price to be good value. We can't wait to welcome you back if you're in the area again!

10/10 Excelente

Lawrence

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de The Exeter Inn el 8 dic. 2023
Thank you so much for your fantastic feedback! We're thrilled to hear that you had a 10 out of 10 experience with us. We appreciate your support and look forward to seeing you again soon!

6/10 Aceptable

Samuel

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
Beautiful historic exterior, but very disappointing interior rooms and spaces….. in desperate need of renovation / redocrating. Linens not very soft (not quality of 4 star hotel) and no robes in the room. It was clean, but very looking outdated rooms. Also no phones in the rooms…. so tried using cell to call for extra towels about 8 pm and no one answered all evening.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Christopher

Viajó con su pareja
A rather dour experience. Check in with a lady who was likely Eastern European. Not at all welcoming. Stiff and cold. Property lacks warmth with little charm.
Se hospedó 1 noche en octubre de 2023
Respuesta de The Exeter Inn el 27 oct. 2023
Your comments will be shared with our team to ensure that we maintain the highest standards of hospitality and guest satisfaction. We understand the importance of creating a positive and memorable experience for all our guests, and we are dedicated to making the necessary improvements.Once again, thank you for sharing your thoughts with us.

8/10 Bueno

Pamela

Viajó con su pareja
Beautiful location, lovely old hotel in the heart of this beautiful town. Amazing value. It’s showing its age but you can tell that significant improvements are underway. Our bathroom, for example, had elegant new tile and fixtures but the wall paper was quite drab. Needs new carpet but the linens were very nice. Everyone on staff was friendly and accommodating. Easy parking, free Continental breakfast, and very reasonable prices make it a great choice.
Se hospedó 5 noches en octubre de 2023
Respuesta de The Exeter Inn el 8 dic. 2023
Thank you for your thoughtful feedback! We're delighted that you appreciated our beautiful location and the charm of our historic hotel in the heart of the town. We're currently in the process of significant improvements, and it's wonderful to hear that you noticed the elegant updates in the bathroom. Your comments about the wallpaper and carpet are duly noted, and we'll continue our efforts to enhance the overall experience. We're glad you found our staff friendly and accommodating, and that the easy parking, free Continental breakfast, and reasonable prices added to your positive stay. We look forward to welcoming you back as we strive to make further improvements.

10/10 Excelente

Myoungwoo

Se hospedó 1 noche en octubre de 2023
Respuesta de The Exeter Inn el 8 dic. 2023
Thank you so much for your fantastic feedback! We're thrilled to hear that you had a 10 out of 10 experience with us.

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quaint town. Near the academy. Breakfast is part of the resort fee.
Se hospedó 1 noche en octubre de 2023
Respuesta de The Exeter Inn el 8 dic. 2023
Thank you for sharing your experience! We're glad you enjoyed our quaint town and found our location near the academy convenient. It's great to note that breakfast is included as part of the resort fee. We hope you had a wonderful time exploring the town and we look forward to hosting you again.

10/10 Excelente

Laurence

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Parfait
Charmant hôtel, accueillant, jolie chambre spacieuse. Thé, café et biscuits offerts pour le goûter à déguster dans le petit salon. Petit déjeuner copieux le matin inclus dans le prix. Stationnement facile devant l’hôtel. Vraiment un excellent choix.
Se hospedó 1 noche en octubre de 2023
Respuesta de The Exeter Inn el 8 dic. 2023
Thank you for your wonderful review! We're thrilled to hear that you found our hotel charming, with a welcoming atmosphere and spacious rooms. It's fantastic that you enjoyed the small lounge with complimentary tea, coffee, and biscuits. We're delighted that the hearty breakfast and easy parking added to your positive experience. We appreciate your kind words and hope to welcome you back for another excellent stay in the future!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de The Exeter Inn el 27 oct. 2023
Thank you for taking the time to rate us a perfect 10! We greatly appreciate your feedback and support.

10/10 Excelente

Robert

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everyone was so friendly and helpful. Only complaint was repeated effort to call the hotel and never received any return call to reserve an extra night. Phone problems??
Se hospedó 1 noche en octubre de 2023
Respuesta de The Exeter Inn el 8 dic. 2023
Thank you for your kind words about our friendly and helpful team. We sincerely apologize for the inconvenience you experienced with the phone reservations. It seems there might have been a technical glitch or oversight, and we appreciate you bringing it to our attention.

4/10 Mediocre

Heather

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
This hotel has seen better days. I generally don't stay here, it's only out of convenience.
Se hospedó 1 noche en octubre de 2023
Respuesta de The Exeter Inn el 8 dic. 2023
Thank you for sharing your feedback with us. We appreciate your honesty and regret that your recent experience did not meet your expectations. We are constantly working to improve our facilities and services. Your comments will be valuable in helping us enhance our guest experience. If there's anything specific you'd like us to address, please let us know. We hope to have the opportunity to welcome you back and provide a more positive stay in the future.

10/10 Excelente

sandra

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de The Exeter Inn el 8 dic. 2023
Thank you so much for your fantastic feedback! We're thrilled to hear that you had a 10 out of 10 experience with us.

6/10 Aceptable

Mark

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Luke

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Debra van

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely, cozy inn. We loved the room and the bed. Only issue was accessibility. I'm on a walker and cane, and you have to use stairs to get into the Inn regardless of how you come in. ThereMs an elevator, apparently, but that doesn't help if you don't know it's there.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Lea J

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We were only here for a quick one night stay and everything was great- our room was comfortable and clean. The bed and pillows were very nice. Bathroom clean and room had great cozy touches! Old building with character but they have set it up with all conveniences needed. Staff attentive. We will definitely come back.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

debra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely place with excellent restaurant. Exeter itself was a surprise discovery. The inn is almost on the campus of Phillips Exeter Academy. Only complaint is the rather skimpy breakfast.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Natalie

Le gustó: Servicios
Lovely property
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Scott

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Patrick

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Kat

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Tired Inn needs a refresh.
The Inn is tired. The rooms need serious remodelling. Paint peeling, dirty windows, rusty air conditioner. The shower set up is terrible causing the entire bathroom floor to flood. The staff is lovely and it’s too bad they have to deal with these types of complaints. Also $15 for each charge for Tesla is insane given the high room rate. Restaurant also was not open on a Friday night because of a wedding and limited staff. I won’t be back anytime soon.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Merlene

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A wonderful choice for something unique!
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Peter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Rebecca, Winterport

I went on this trip by myself to get a way and relax, the room was small( ok since I was alone), the dining a bit expensive but really tasty, and the shopping was wonderful. I would stay here again.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Megan

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Margaret

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What a great inn! A friend and I stayed for three days and had a wonderful time. The staff, rooms and food were outstanding. We may go up again just because it's such a terrific place.
Se hospedó 3 noches en septiembre de 2023

2/10 Terrible

Yoni

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Marlene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Hope

Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Janet

Viajó con su familia
Le gustó: Comodidad de la habitación
No le gustó: Limpieza, estado de la propiedad e instalaciones
Needs improvement
Was not as clean as my previous stay. The evening was cool so I opened the window and the window sill was filthy. bathroom tiles were cracked. my daughters room (304) had an odd configuration of the "glass wall" which caused the bathroom to get soaked every time the shower was used. Continental breakfast was lacking. Bagels were like rubber, def not fresh. 2nd stay here and do not think there will be a 3rd.
Se hospedó 2 noches en agosto de 2023
Respuesta de Caitlyn Pyzdrowski - General Manager el 21 ago. 2023
Thank you for choosing the Exeter Inn, Jant. We are sorry to see your stay did not exceed your expectations and sincerely apologize for any inconveniences experienced. We welcome both positive and constructive feedback and will take your comments back to our property leaders for improvement.