When we arrived, we immediately noticed how unkempt the property looked compared to the pictures. There was an old, empty bottle of alcohol in a bent up, rusty firepit in the front, the garbage cans looked like they hadn't been taken to the street in weeks, the floors were dirty, the bed wasn't clean (including other people's hair and a small pee stain), there was a pill on the coffee table, and a half-smoked joint in a plastic bag in one of the kitchen drawers. The jacuzzi water was opaque and looked like it hadn't been cleaned in several months--not to mention old trash in the backyard. There were plenty of cobwebs that should have been easy to spot, but which had collected weeks of dust and bugs. Peering through the garage windows revealed fallen cleaning instructions, dozens of bedsheets piled into an old armchair, and pillows with mildew. When confronting the owner of the property for a refund after finding the joint, she denied our claims, stating that the cleaning team was required to take pictures of the insides of all the drawers in the kitchen before each stay. I've never even heard of such a protocol. We'd like to see those pictures. We have plenty of pictures of what we saw, timestamped and uploaded to Google Photos at the time of their taking, with location information. We also have location information uploaded to prove we left as soon as we could, staying in hotels for the rest of our vacation. There's so much more to say, but we're out of space in this review.