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Opiniones sobre Residence Inn Eugene Springfield

3 out of 5
Residence Inn Eugene Springfield
25 Club Rd, Eugene, OR

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 92 de 157 opiniones" "
Evaluación: 8 - Bueno. 47 de 157 opiniones" "
Evaluación: 6 - Aceptable. 10 de 157 opiniones" "
Evaluación: 4 - Mediocre. 3 de 157 opiniones" "
Evaluación: 2 - Terrible. 5 de 157 opiniones" "

9,2/10

Limpieza

9,4/10

Personal y atención

8,8/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Lani Anne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en mayo de 2024

10/10 Excelente

Poonam, San Ramon

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great front staff at the desk!
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Ginger

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I really enjoyed everything about the property, the breakfast was fantastic, very clean, easy to park, right across the street from the river walk and a restaurant thats on the river. The only downside is it is near some busy roads so I would hear cars until late into the night. They have a fan option on the AC so I turned that on and that did drown out the noise from the cars.
Se hospedó 5 noches en marzo de 2024

10/10 Excelente

Kenny

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was great!
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Maria

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Place was clean and quiet. Staff were nice, courteous, and gracious.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Bianca Giovanna

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
My only recommendation is to add potatoes to their breakfast buffet, other than that our stay was great, staff is extremely friendly!
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Nicole

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Katie

Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations el 9 ene. 2024
Thank you so much for the perfect score!

6/10 Aceptable

Rolando

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Property was difficult to find
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Joshua

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations el 21 dic. 2023
Thank you so much for the perfect score!

10/10 Excelente

Amy, Coos Bay

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Residence inn know how to make you feel at home with in room kitchen facilities and comfortable beds
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations el 5 dic. 2023
Thank you for the outstanding 10/10 score! We're delighted that you had such a positive experience with our service and appreciate your acknowledgment of our dedication to delivering top-notch quality.

10/10 Excelente

Cherie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always a comfortable stay! Staff are amazing, beds are comfortable, water is hot and.rooms are spacious and clean.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations el 5 dic. 2023
Thank you for giving us a perfect score of 10 out of 10! We are thrilled that you had such a fantastic experience and appreciate your recognition of our efforts to deliver excellence.

10/10 Excelente

Gail

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Area around hotel is blocked off for football games
Se hospedó 2 noches en septiembre de 2023
Respuesta de Guest Relations el 10 oct. 2023
Thank you for your review!

10/10 Excelente

Linnette

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel, quite and rooms are large and well equipped
Se hospedó 2 noches en julio de 2023
Respuesta de Guest Relations el 10 oct. 2023
Thank you for your flawless 10/10 score! We're delighted to hear that you found our product/service exceptional. We strive to maintain this level of excellence and look forward to continuing to exceed your expectations.

10/10 Excelente

Derek

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nicely appointed rooms, unique open layout. Clean, new and comfortable. Highly recommend.
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Relations el 6 sept. 2023
We appreciate the kind review, and recommendation of our hotel. Thank you for much for your feedback, and we hope to welcome you back soon!

10/10 Excelente

Martin, Soquel

Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great layouts to the King suites. Work, kitchen, sleep, each with their own area. Very efficient and comfy.
Se hospedó 2 noches en agosto de 2023
Respuesta de Guest Relations el 6 sept. 2023
Thank you so much for the kind review!

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Guest Relations el 30 ago. 2023
Thank you so much for the perfect score!

10/10 Excelente

Tamra

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the staff!!
Se hospedó 10 noches en agosto de 2023
Respuesta de Guest Relations el 16 ago. 2023
Thank you so much for the kind review and feedback! We are happy to hear that you enjoyed your stay, and we hope to welcome you back soon!

10/10 Excelente

sunil

Se hospedó 4 noches en julio de 2023
Respuesta de Guest Relations el 30 ago. 2023
We appreciate the perfect score, thank you!

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023
Respuesta de Guest Relations el 9 ago. 2023
Thank you for taking the time to review your recent stay with us. We are sorry to see that things could have been better during your time with us. All feedback is appreciated, as it provides us with insight into how we can improve our overall guest satisfaction. Thank you again for your review, and we hope you have a wonderful day.

10/10 Excelente

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Absolutely great. We lucked out with this stay - 2 weeks.
Se hospedó 15 noches en junio de 2023
Respuesta de Guest Relations el 9 ago. 2023
Thank you so much for the kind feedback! We are thrilled to hear that you enjoyed your stay!

10/10 Excelente

Michael

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en junio de 2023
Respuesta de Guest Relations el 7 jul. 2023
We're happy to hear that you enjoyed your stay! Thank you for your review!

10/10 Excelente

Katherine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel
Good location, quiet and very clean and upscale.
Se hospedó 1 noche en junio de 2023
Respuesta de Guest Relations el 7 jul. 2023
Thank you so much for the kind review!

10/10 Excelente

Dana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice and quite and clean
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Andrea, Costa Mesa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2023

4/10 Mediocre

Philip

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Nice facility, crappy bed.
I usually stay at the La Quinta on the North Bank, but it was sold out on my date so gave Residence Inn a try. The room was very nicely laid out, but when we got in the bed there was at least a 2 to 4 inch depression to the center of the bed so that sleeping on either side was very uncomfortable. I challenge any Marriott executive or hotel manager from any of the chains try to sleep in that bed. I suggest that room 142 be taken off the rental market until you replace that bed.
Se hospedó 1 noche en octubre de 2022
Respuesta de AshleyB el 15 nov. 2022
Thank you for taking the time to review your stay. We're sorry to hear that our beds made your stay less desirable. Your feedback is appreciated, and we hope you have a wonderful day.

10/10 Excelente

Michaela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Highly recommend and excellent service
Se hospedó 1 noche en septiembre de 2022
Respuesta de AshleyB el 22 sept. 2022
Thank you so much for the recommendation of our property, and the kind words regarding the service we provided. Your review is so appreciated, and we hope to welcome you back soon!

10/10 Excelente

brian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is in a great location and has wonderful amenities. It's great to have options to swim, workout and even play basketball. I would stay here again.
Se hospedó 2 noches en julio de 2022
Respuesta de AshleyB el 13 sept. 2022
We're thrilled to hear that you enjoyed your stay! Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Excelente

Chris

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location & room/s was awesome for my group & going to our event at the amphitheater
Se hospedó 1 noche en mayo de 2022
Respuesta de AshleyB el 11 jun. 2022
We are happy to hear that you enjoyed your rooms, and our convenient location. We hope to welcome you back soon!

10/10 Excelente

Katie

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location, friendly staff!
Fantastic experience, overall. The hotel is just across the street from Alton Baker Park, which is great to take your dog. There is even a dog park toward the back! The breakfast is OK, i wish they had more vegetarian options. The staff is super friendly and helpful. The ONLY issue we had was the kids running around upstairs early in the am. I wish they would keep families with small kids downstairs. Otherwise, great overall.
Se hospedó 5 noches en noviembre de 2021
Respuesta de Michael R. el 4 ene. 2022
Dear Katie, Thank you for staying with us! We truly appreciate you taking the time to provide us with your honest feedback. We are so elated to hear that you enjoyed your stay with us. I am sorry that you experienced a noise issue from the guest room above, and that the breakfast bar did not visibly offer vegetarian options. Our property has them available at the guest's request. I will look into having the notice sign in a more visible position during the service. Providing guests with an enjoyable experience is of the utmost importance to us. If your travels take you to the Eugene area in the future, we would be happy to have you as our guest again. Thank you again, Katie!

8/10 Bueno

Travis

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
All in all a good stay. Would be nice to have ovens in all rooms
Se hospedó 1 noche en noviembre de 2021
Respuesta de Colleen Arruda General Manager el 29 nov. 2021
Travis, Thank you for taking the time to give us your feedback. We are always willing to accommodate special requests prior to your arrival should your travels bring you back to Eugene. Thank you again for staying with us and we look forward to hosting you again in the future.

2/10 Terrible

Karen

Viajó con su familia y niños pequeños
Le gustó: Limpieza
No le gustó: Personal y atención
Hotel appears to be occupied by long term residents. One of them angrily knocked on our door at night right after we arrived complaining we were making noise, shouting wildly, while I was alone in the room with my children. It was extremely frightening and when I mentioned it to hotel staff they didn’t seem to care.
Se hospedó 1 noche en agosto de 2021
Respuesta de Michael R. el 31 ago. 2021
Dear Karen, Thank you for choosing to stay at the Residence Inn Eugene Springfield and providing your honest feedback. Providing the highest level of hospitality is our number one priority as well as creating a comfortable environment for our guests. Your concern is understandable and we sincerely apologize for the experience you'd had while staying with us. We have shared your feedback with the management team in regards to your review, and will use this as a teachable moment so that we may provide a level of service that is worthy of the Marriott brand and exceeds your standards as our guest. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

8/10 Bueno

Trenton

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2021
Respuesta de Michael R. el 3 ago. 2021
Dear Trenton, Thank you so much for taking the time to review your stay at our property. We appreciate your feedback.

10/10 Excelente

Janice

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Convenient and Comfortable
Very convenient location. The rooms are spacious and the bed was comfortable. We had to park a trailer and there was plenty of room. The staff were great.
Se hospedó 1 noche en julio de 2021
Respuesta de Michael R. el 25 jul. 2021
Hello Janice, Thank you so much for taking the time to submit a review for our property. We are so happy to hear that you enjoyed your stay with us. I will extend your compliments to our staff. We appreciate it, and hope to have you stay with us in the future.

10/10 Excelente

Michael

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Jo Ann

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fans
We traveled to Olympic Trials and the hotel was very accommodating. The breakfast was pkgd and good. Room was spacious and clean. Libby and pool area were very clean.
Se hospedó 7 noches en junio de 2021

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza
Fell short of expections with room size & staff
Overall, the room was clean but for a 2 bedroom suite smaller than I expected. The property was dated and while staff was pleasant, the room phones did not work and had difficulty getting ice, internet and trash service. For the price and room size and overall experience, i was disappointed.
Se hospedó 2 noches en marzo de 2021
Respuesta de Jessica el 19 may. 2021
Thank you for your recent stay at the Residence Inn Eugene/Springfield, and for sharing your experience at our property. I am glad to hear that you found the room to be clean and our staff pleasant. I do apologize that some of our services were difficult to receive, and I will be passing your comments along to the rest of our staff to better our guest experiences.

10/10 Excelente

Shanika

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Loved it
Se hospedó 4 noches en abril de 2021
Respuesta de Jessica el 13 may. 2021
Thank you for staying at the Residence Inn Eugene/Springfield. We are so glad to hear that you loved our property. We hope to see you again in the future!

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en abril de 2021
Respuesta de Jessica el 5 may. 2021
Thank you for your recent stay at the Residence Inn Eugene! We appreciate your 8/10 response, and hope to see you in the future.

2/10 Terrible

Cliente verificado

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Horrible experience! The worst thing about this hotel is they had multiple giant lamps right outside the window of the room, and thin see through curtains. All night it was like the sun was rising into my face. I couldn’t sleep at all! Around 1am, i fascinated a face mask over my eyes to try to get some sleep. If the hotel is going to insist on running giant street lamps on the property all night long then they should at least have normal hotel curtains that block the light. The bed also sunk into the middle.
Se hospedó 1 noche en abril de 2021
Respuesta de Jessica el 21 abr. 2021
Thank you for your recent stay at the Residence Inn Eugene, and for taking the time to share your honest thoughts regarding our property. I am so sorry to hear that you had a horrible experience and that the lamps outside kept you up, as I know how important a good night of rest is. Behind the thinner curtains, all of our guest rooms have a set of black-out curtains. We do however keep these open to let in the light from outside since we do keep all the lights off in the room prior to check-in. Thank you again for staying with us during these unusual times.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly staff, clean room, sofa bed not great.
Se hospedó 3 noches en abril de 2021
Respuesta de Jessica Powell el 18 abr. 2021
Thank you for staying at the Residence Inn Eugene/Springfield, and for taking the time to share your experience. I am so glad to hear you found the staff to be friendly, and the room to be clean. I apologize for the sofa bed not being great, and I will pass your comments along to our management team to improve the guest experience. Thank you again for sharing your feedback

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location, central to shopping, university, restaurants, etc.. Was concerned about transient camp next door.
Se hospedó 5 noches en marzo de 2021
Respuesta de Jessica Powell el 21 abr. 2021
Thank you so much for your recent stay at the Residence Inn Eugene/Springfield, and for taking the time to share your experience. I am so glad to hear that you liked our location! We do hear your comments regarding the transient camp next door, and we have reached out to the city of Eugene since this is on city property. Thank you again for your feedback, and for staying with us during these unusual times.

10/10 Excelente

Naomi

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en febrero de 2021

10/10 Excelente

David, Eugene OR

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed here for 10 days and really liked the room and the staff service. They were always friendly and helpful. The room was very clean and updated. We stayed in the queen bedroom sweet. 136.
Se hospedó 10 noches en enero de 2021

10/10 Excelente

Janice

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Could not have been better
Staff was great, the COVID prevention measures were great and the room was fabulous. So beautifully decorated and comfortable.
Se hospedó 1 noche en noviembre de 2020

10/10 Excelente

Ryan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2020
Respuesta de A. el 16 sept. 2020
Ryan, thank you for the 10 out of 10 review! We are so glad you had a great stay with us. We hope you come back again soon!

8/10 Bueno

Morgan W.

Le gustó: Limpieza
quick stay
Not the best area if you want to explore on foot. close to freeways and a nice place for a quick stay
Se hospedó 1 noche en agosto de 2020

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked that the front desk staff and other staff all wore masks at all times; that in the lobby, dots on the floor marked where to stand 6 feet apart; that I could request no housekeeping for my entire stay; that I could order breakfast each night and pick it up in a paper bag at the front desk in the morning, to bring back to my unit.
Se hospedó 5 noches en junio de 2020

10/10 Excelente

ira

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 8 noches en junio de 2020

10/10 Excelente

Vandana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2020