We absolutely loved the house! Gorgeous views and the setup of the house was perfect for our stay.
The only issues we had were:
1.) When clicking on the directions to the property from the VRBO trip board, it takes you to an incorrect, but very similar address. The directions the hyperlink leads you to is a campsite with cabins about 15 minutes away. This was frustrating. It took us about one hour to figure out where the property actually was.
2.) Once we arrived at the property, there was no cell service and we did not know the combo to the lockbox to access the property. We were unable to call the management company to obtain because of the lack of Xfinity cell service. Fortunately, our family was staying at the YMCA camp nearby. We drove there to obtain their WiFi service in order to call the after hours property manager. They gave us the code, and we were able to drive back and access.
3.) While we were out hiking in the RMNP, the management company sent us several messages stating we had not paid yet for the stay. They even stated that “they were calling the house line and we weren’t answering”. It was because we were hiking on vacation. We returned their message as soon as we received it when we had reception. They told us we still owed the full amount and there was no record of any payment. But, I told them this wasn’t possible, that we had to have paid a portion to reserve the property. I spent too much time on our only full day there going line by line through one year of credit card statements from the time of reservation. We did agree after researching that we owed a portion, but only a quarter of what they said. They had switched payment platforms and just had no record of my prior payment. With our other Colorado rental, the owner was very communicative about the payment due dates and messaged us well in advance of our trip about amounts owed.
So, all in all, the lack of communication from the property manager was our only complaint. It delayed our check in and took up part of the only day we had to enjoy. The property in and of itself was absolutely stunning and the view was unparalleled. We would definitely stay here again and would recommend. Just be sure you know where you’re going first - direction wise. And make sure you know how to access before you get there, because you may not be able to call anyone.
I would still 100% recommend. We felt blessed to be there.