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Opiniones sobre Rocky Mountain Hotel & Conference Center

3 out of 5
Rocky Mountain Hotel & Conference Center
1701 N Lake Ave, Estes Park, CO

Opiniones

6,8
Evaluación: 10 - Excelente. 491 de 2108 opiniones" "
Evaluación: 8 - Bueno. 550 de 2108 opiniones" "
Evaluación: 6 - Aceptable. 450 de 2108 opiniones" "
Evaluación: 4 - Mediocre. 337 de 2108 opiniones" "
Evaluación: 2 - Terrible. 280 de 2108 opiniones" "

6,8/10

Limpieza

7,4/10

Personal y atención

6,4/10

Servicios

6,2/10

Estado de la propiedad e instalaciones

6,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Joseline Patricia

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Las camas muy cómodas , mucha privacidad es un lugar donde sin duda volvería
Se hospedó 2 noches en febrero de 2024
Respuesta de Leila el 5 feb. 2024
Joseline, thank you for your feedback! We hope to see you again soon.

10/10 Excelente

Loida

Le gustó: Limpieza, estado de la propiedad e instalaciones
Muy bueno. Empleados agradables.
Se hospedó 2 noches en junio de 2023
Respuesta de Anthony el 29 jun. 2023
Thank you for the feedback we will address any issues with staff!

10/10 Excelente

Naya

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2023
Respuesta de Anthony el 9 mar. 2023
Thank you!

6/10 Aceptable

Leticia

Viajó con su familia
Le gustó: Personal y atención
No la recomiendo
Se hospedó 1 noche en octubre de 2022
Respuesta de Anthony el 3 nov. 2022
Thank you for the feedback!

8/10 Bueno

Claudia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Pense que hera diferente
Se hospedó 1 noche en septiembre de 2022
Respuesta de Anthony el 4 sept. 2022
Thank you for the feedback we will address this with staff!

6/10 Aceptable

Jesus Maria

Se hospedó 3 noches en junio de 2022
Respuesta de anthony el 29 jun. 2022
Thank you for the feedback we will address any concerns with our staff!

8/10 Bueno

Ruben

Le gustó: Limpieza, personal y atención
👍
Se hospedó 2 noches en marzo de 2022
Respuesta de Anthony H. el 5 mar. 2022
Thank you for the positive review!

10/10 Excelente

maria

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo el personal muy amable, habitaciones limpias, todo excelente, gracias
Se hospedó 1 noche en diciembre de 2021
Respuesta de Anthony el 25 feb. 2022
Thank you for your positive review!

6/10 Aceptable

Isaac

Viajó en grupo
Le gustó: Personal y atención, comodidad de la habitación
Falta mucho para ser excelente
Me pareció muy caro por lo que recibí,
Se hospedó 1 noche en junio de 2021
Respuesta de David el 9 jul. 2021
We appreciate your feedback.

8/10 Bueno

Zidny

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2021
Respuesta de Hotel Management el 5 jun. 2021
Thanks for the great feedback score !

6/10 Aceptable

Hakan

Viajó con su pareja
Le gustó: Personal y atención
The rooms are not really quiet, and since they allow pets you may hear a lot of noise from the next room. Otherwise, it is in a decent location with easy access to everything. The lake is close by.
Se hospedó 1 noche en abril de 2024
Respuesta de Hanna el 1 may. 2024
Good morning Hakan,I hope this message finds you well! I appreciate your feedback regarding your recent stay at Rocky Mountain Hotel. If there is a convenient time this week, I would love to schedule a phone call to discuss some of the things we may improve on and specific items that affected your experience. Should your travels bring you back to Estes Park, we would like to extend a repeat guest discount. Please feel free to reach out directly. Have a wonderful week & thank you again for your patronage. Warm Regards,Hanna RinehartExperience Executive

10/10 Excelente

Rich, Chino Valley

Viajó por negocios, Viajó con mascotas
Le gustó: Personal y atención, servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Love this place. But a lot of construction going on and had to move My rooms which was very difficult to do. I was there a week and half and they started painting the side I was on but didn’t want my car painted so I had to move. Pain in the butt. Maybe hook us up with a good deal and we will for sure return. But as I was told construction will be going on for over a year.
Se hospedó 7 noches en abril de 2024
Respuesta de Hanna el 1 may. 2024
Good morning Rich,I hope this message finds you well! I appreciate your feedback regarding your recent stay at Rocky Mountain Hotel. If there is a convenient time this week, I would love to schedule a phone call to discuss some of the things we may improve on and specific items that affected your experience. Should your travels bring you back to Estes Park, we would like to extend a repeat guest discount. Please feel free to reach out directly. Have a wonderful week & thank you again for your patronage. Warm Regards,Hanna RinehartExperience Executive

2/10 Terrible

Dana

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Hanna el 1 may. 2024
Good morning Dana,I hope this message finds you well! I appreciate your feedback regarding your recent stay at Rocky Mountain Hotel. If there is a convenient time this week, I would love to schedule a phone call to discuss some of the things we may improve on and specific items that affected your experience. Should your travels bring you back to Estes Park, we would like to extend a repeat guest discount. Please feel free to reach out directly. Have a wonderful week & thank you again for your patronage. Warm Regards,Hanna RinehartExperience Executive

4/10 Mediocre

Suzette

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Stayed two nights. Site is outdated and currently under remodeling. Garbage in stairwell smelled of something rotting for 24 hours. The floor in the room was dirty and sticky. There was only one trash can in room, none in the bathroom. No tissue in the bathroom. Shower door wouldn't stay closed and was hung incorrectly/backwards. Bathroom door stuck. Construction crew appeared to be staying at hotel and played loud music outside until 10:30 PM on Friday night. Went to use the hot tub on Saturday. While in it an employee put a hose in the tub to add more water. Had to tell the front desk that the hot tub was overflowing. Drain on floor near hot tub wasn't working, and created a puddle. Hot tub had to warm back up after cold water added. Floors around property are slick tile, so a slipping hazard.
Se hospedó 2 noches en abril de 2024
Respuesta de Hanna el 29 abr. 2024
Good Morning Suzette,I hope this message finds you well! I appreciate your detailed feedback regarding your recent stay at Rocky Mountain Hotel. If there is a convenient time this week, I would love to schedule a phone call to discuss some of the things we may improve on and specific items that affected your experience. Should your travels bring you back to Estes Park, we would like to extend a repeat guest discount. Please feel free to reach out directly. Have a wonderful week & thank you again for your patronage. Warm Regards,Hanna RinehartExperience Executive

8/10 Bueno

Mary

Viajó con mascotas
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
They were renovating and they had painting materials and boards all over my entrance into my room, which wasn't safe for my dogs
Se hospedó 1 noche en abril de 2024
Respuesta de Hanna el 29 abr. 2024
Dear Mary, I hope this message finds you well! I appreciate your feedback regarding your recent stay at Rocky Mountain Hotel. If there is a convenient time this week, I would love to schedule a phone call to discuss some of the things we may improve on and specific items that affected your experience. Should your travels bring you back to Estes Park, we would like to extend a repeat guest discount. Please feel free to reach out directly. Have a wonderful week & thank you again for your patronage. Warm Regards,Hanna RinehartExperience Executive

2/10 Terrible

Philipp

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The whole experience was horrible. The rooms were dirty and stunk shower doors wouldn’t stay closed. No staff to be found most of the time rude people in the pool area that were working on the hotel using the pool area very inconvenient to get to the room upstairs because the elevator was not working. Would not recommend for anyone to go there. It was overpriced for what you got.
Se hospedó 1 noche en abril de 2024
Respuesta de Hanna el 29 abr. 2024
Good morning Philipp,I hope this message finds you well! I appreciate your detailed feedback regarding your recent stay at Rocky Mountain Hotel. If there is a convenient time this week, I would love to schedule a phone call to discuss some of the things we may improve on and specific items that affected your experience. Should your travels bring you back to Estes Park, we would like to extend a repeat guest discount. Please feel free to reach out directly. Have a wonderful week & thank you again for your patronage. Warm Regards,Hanna RinehartExperience Executive

8/10 Bueno

Dana

Viajó con su familia
Le gustó: Limpieza, personal y atención
The hotel was nice but they are currently remodeling. The restaurant was closed.
Se hospedó 1 noche en abril de 2024
Respuesta de Connor el 28 abr. 2024
Dana thank you for taking the time to give us feedback on your experience at the hotel. Yes, we are under new remodel and new management and while I don't know for sure about the plan for the restaurant, there will be a lot of changes and things to look forward to on your next stay with us.

6/10 Aceptable

jammie

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Connor el 28 abr. 2024
Thank you Jammie for your feedback on the Rocky Mountain Hotel and Conference Center in Estes Park. Our new management team and the current on site team are working hard to better the experience for all our guests. We hope to see you again on your next trip to Estes Park

8/10 Bueno

Carter

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The property is being taken over by new owners. The head desk person Travis was amazing. He changed our room to a suite with a hot tub(hotel hot tub broken) lovely king size bed. He was helpful, kind and efficient!! The stay would have been a disaster without his help. Thank you Travis!!!!!
Se hospedó 2 noches en abril de 2024
Respuesta de Connor el 28 abr. 2024
Thank you for your feedback on the Rocky Mountain Hotel and Conference Center as well as mentioning the new ownership and Front Desk Attentiveness. We are very proud to be remodeling and are excited for the growth with our new management team.

4/10 Mediocre

Jason

Se hospedó 2 noches en abril de 2024
Respuesta de Connor el 28 abr. 2024
Thank you for your feedback we will address these issues with our team

4/10 Mediocre

amrutraj

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Property is under renovation
Se hospedó 2 noches en abril de 2024
Respuesta de Hanna el 23 abr. 2024
Good Morning Amrutraj,I hope this message finds you well. I appreciate you taking the time to review your recent stay with us at Rocky Mountain Hotel in Estes Park. I was sorry to read that your stay was impacted by our ongoing restoration project. If there is a convenient time this week, I would love to schedule a phone call to discuss some of the things we may improve on and specific items that affected your experience. Should your travels bring you back to Estes Park, we would like to extend a repeat guest discount. Please feel free to reach out directly. Have a wonderful week & thank you again for your patronage. Warm Regards,Hanna RinehartExperience Executive

8/10 Bueno

Astrid, Davenport

Le gustó: Personal y atención
i went on a solo trip and felt fairly safe and comfortable!
Se hospedó 2 noches en febrero de 2024
Respuesta de Hanna el 22 abr. 2024
Good Morning Astrid, Thank you for taking time to review your recent stay at Rocky Mountain Hotel in Estes Park, CO! We hope to welcome you back very soon! Estes Park is everchanging with new and exciting experiences every season. Have a great day!Kind Regards,Hanna + The Rocky Mountain Team

6/10 Aceptable

Karyl

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Connor el 20 abr. 2024
Thank you for staying with at the Rocky Mountain Hotel and Conference Center. While we go through the renovation process it is the hotels interest to better our guests future stay. Let us know if you have any suggestions for our new management team to improve on. Thank you for staying with us in beautiful Estes Park

10/10 Excelente

Johnny

Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Melanie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet, great price and location
Se hospedó 4 noches en marzo de 2024
Respuesta de Connor el 9 abr. 2024
Melanie, thank you for taking the time to review the Rocky Mountain Hotel and Conference center in Estes Park. As a staff our hotel takes pride in cleanliness, guest experience and customer satisfaction. Let us know it you have any suggestions for us to improve in the future, otherwise we will see you and yours on your next stay with us In Estes Park!

6/10 Aceptable

Jennifer Kay

Viajó con su pareja, Viajó con mascotas
Le gustó: Personal y atención
No le gustó: Servicios
The wind whistled through the door all night making it difficult to sleep.
Se hospedó 1 noche en abril de 2024
Respuesta de Bruce el 8 abr. 2024
Hello Jennifer,Thank you for contacting Rocky Mountain Hotel and Conference Center Estes Park and giving us a feedback of your experience with us. Guest comfort and satisfaction are of the utmost concern to us and our hotel. It is surely a matter of concern for us to know that your stay did not match up to the quality that we strive to offer to our guests at all times. I apologize for the issue you encountered with your stay. We are exited to announce we have new ownership and are currently working on the hotel.Best RegardsGeorge

8/10 Bueno

Gina

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Personal y atención, servicios
Connor at the front desk made us feel extremely welcomed. He took time to tell us about the history of the hotel, a little about Estes Park, and changes forthcoming..breakfast in the future. The indoor pool and game room were a huge plus as we had two teenagers and two littles. Connor took our request fir adjoining rooms very serious and was able to accommodate us. Would come back and eager to see if upgrades are in the future for the hotel.
Se hospedó 2 noches en marzo de 2024
Respuesta de Rocky Mountain Hotel & Conference Center el 31 mar. 2024
Gina, Thank you so much for the review of your stay with us at The Rocky Mountain Hotel & Conference Center. Guest comfort and satisfaction are of the utmost concern to us and our hotel. We are all pleased to hear that your stay with us and our teams hospitality was suitable for you and your family. We cant wait to welcome you again on your next visit to Estes Park!

6/10 Aceptable

Andrew

Le gustó: Personal y atención
Se hospedó 2 noches en marzo de 2024
Respuesta de Rocky Mountain Hotel and Conference Center el 26 mar. 2024
Thank you for sharing your feedback regarding your stay with the Rocky Mountain Hotel and Conference Center. We are excited to announce we are under new management and exciting changes are coming to the hotel! If your travels ever bring you back this way to Estes we would love to host you again!

8/10 Bueno

andrew

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice, easy stay. We learned they changed management recently and though the common areas and halls are dated, the room was clean and comfortable. Not the Ritz, but perfectly acceptable place to sleep
Se hospedó 2 noches en marzo de 2024
Respuesta de Rocky mountain hotel & conference center team el 25 mar. 2024
Andrew, Thank you for your feedback and your understanding. We hope to see you again!

10/10 Excelente

Amanda

Le gustó: Limpieza, personal y atención
Newly remodeled rooms. Very nice and would definitely go back.
Se hospedó 2 noches en marzo de 2024
Respuesta de Rocky Mountain Hotel and Conference Center el 21 mar. 2024
Thank you so much for your feedback regarding your stay here at the Rocky Mountain Hotel and Conference Center. We are happy to hear you enjoyed your stay and hope you keep us in mind if your travels ever bring you back to Estes Park!

10/10 Excelente

Pamela

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó con mascotas, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff made it a five star experience!!
Se hospedó 4 noches en marzo de 2024
Respuesta de Rocky mountain hotel & conference center team el 21 mar. 2024
Thank you for staying with us at the Rocky Mountain Hotel And Conference Center were always happy to accommodated you when and wherever we can!We can't wait to welcome you again on your next visit to Estes park!-Best wishes

4/10 Mediocre

Ixah

Viajó por negocios
No le gustó: Personal y atención
Booked a King bed with a Mountain View. I got a two queen bed with a view to the side of the building next door. Staff seemed confused as to my check.
Se hospedó 2 noches en marzo de 2024
Respuesta de Rocky Mountain Hotel and Conference Center el 21 mar. 2024
Thank you so much for your feedback regarding your stay here at the Rocky Mountain Hotel and Conference Center. We are so sorry your experience didn't match our standards. We have taken note so that we may make the necessary changes and relay them to our team. Our daily goal is to exceed every expectation of our guests and make their stay memorable. Please consider staying with us again so that we may make your stay right. The view of the Rockies are amazing from our hotel and we hope to see you again if your travels bring you back to Estes Park!

10/10 Excelente

Aura

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was clean , staff friendly, walls are not very thick , ac unit helped drown out noise if there was any , not to bad , just depends on what kind of ppl around . Fire place in lobby area warm and relaxing .
Respuesta de Leila el 19 mar. 2024
Aura, Thank you so much for your review. We hope to see you again !

8/10 Bueno

Elda Fern

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Connor el 19 mar. 2024
Thank you very much for your stay with us at the Rocky Mountain Hotel & Conference Center. Guest comfort and satisfaction are of the utmost concern to us and our hotel. We are committed to making every possible effort to provide comfortable, clean and friendly accommodations. We are pleased that you enjoyed your stay with us and enjoyed our teams hospitality. Thank you for your expedia review! We cant wait to host you on your next visit to Estes park!

10/10 Excelente

Dillon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was very put off by reviews and conflicting reports about this hotels quality and renovations. But then I stayed here and it was phenomenal. Excellent value for a stay in Estes and the hotel has everything you need but breakfast. It’s 2 min from the Stanley and downtown. Staff was great.
Se hospedó 1 noche en marzo de 2024
Respuesta de Rocky Mountain Hotel and Conference Center el 23 mar. 2024
Thank you very much for your review of the Rocky Mountain Hotel and Conference Center. Guest comfort and satisfaction are of the utmost concern to us and our hotel. We are committed to making every possible effort to provide comfortable, clean and friendly accommodations. We are pleased that you enjoyed your stay with us and as well as our teams hospitality. We cant wait to welcome you again on your next trip to Estes Park!

2/10 Terrible

claudia

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Outside was very dirty. Our view was very unpleasant. Latters everywhere , Brocken grills , trash .our room had a very ugly peace of wood around the ac unit . Area around the pool was horrible ! The pool was supposed to be indoor BUT it was super cold water . We asked a man maybe it was the owner he said it was 80 degrees !nope that water was so cold everyone complaining water was too cold for kids . There was absolutely no heater in the pool area. Hallways are so cold inside the building .Pictures on the website are absolutely nothing like what it looks like in person . Absolutely disappointing!
Se hospedó 2 noches en marzo de 2024
Respuesta de Rocky Mountain Hotel Team el 14 mar. 2024
Were sorry to hear that your experience did not match our high standard's of service and hospitality. We appreciate you taking the time to leave us a review and would love to learn more about how we could have made your stay better so we can learn more about what went wrong!

6/10 Aceptable

Griselda

Se hospedó 2 noches en marzo de 2024
Respuesta de Hanna el 12 mar. 2024
Dear Griselda,I hope this message finds you well. Thank you for taking the time to review your recent stay at Rocky Mountain Hotel. We hope that you visit us again as we constantly strive to evolve and improve the guest experience.Warm Regards,Hanna Rinehart, Experience Executive

10/10 Excelente

Beth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was great until I got to my room. It was dirty, bed was not made there was trash on the floor, bathroom was a mess. I called the front desk explained what happened. He told apologized and explained what happened. Went back to the lobby and they upgraded us to a suit. It was a nice place to stay and I will definitely recommend friends and family and will stay again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Connor el 11 mar. 2024
Hello Beth! Glad to see you were taken care of by the front desk staff. It usually doesn't happen that a dirty room gets assigned so thank you for being so sincere and understanding. Glad we could accommodate you in one of your suites. Please think of us on your next trip to Estes and we would gladly thank you and yours again for staying with us at the Rocky Mountain Hotel and Conference Center in Estes Park, managed by VistaHost.

8/10 Bueno

Patricia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Rocky Mountain Hotel and Conference Center el 10 mar. 2024
Thank you very much for your feedback of the Rocky Mountain Hotel and Conference Center!Our daily goal is to exceed every expectation of our guests and are committed to providing a wonderful experience for you. We are excited to announce new changes on the way for the hotel and can't wait to see you again in your future travels to Estes Park!

8/10 Bueno

juliana

Se hospedó 2 noches en febrero de 2024
Respuesta de Rocky Mountain Hotel and Conference Center el 28 feb. 2024
Thank you so much for a review of your stay here at the rocky mountain hotel and conference center. You're feedback is valued and we hope to see you again during your next stay here in Estes Park!

10/10 Excelente

Benjamin

Respuesta de Leila el 27 feb. 2024
Benjamin, Thank you for your feedback. We hope to see you again at The Rocky Mountain Hotel!

10/10 Excelente

Stephen

Viajó con su familia, Viajó con mascotas
Le gustó: Personal y atención, servicios
Hot tub jets don’t work hotel is run down
Se hospedó 2 noches en febrero de 2024
Respuesta de Rocky Mountain Hotel and Conference Center el 26 feb. 2024
We appreciate you taking the time to review your stay of the Rocky Mountain Hotel and Conference Center. We have taken note so we can make the necessary changes to provide better comfort and satisfaction for all of our future travelers. We are committed to providing a wonderful experience for all guests and we do hope to see you here in Estes again!

10/10 Excelente

Keaton

Se hospedó 1 noche en febrero de 2024
Respuesta de Rocky mountain hotel & conference center team el 20 mar. 2024
Thank you very much for your review of your stay with us at the rocky mountain hotel & conference center. Guest Comfort and satisfaction are of the utmost importance to us! We cant wait to see you again!-Best wishes

10/10 Excelente

Uwe

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good night’s sleep.
Se hospedó 1 noche en febrero de 2024
Respuesta de Connor el 23 feb. 2024
Thank you for staying with us Uwe and taking the time to give us a solid review. We pride ourselves in our connections with our guests. Please feel free to reach out to the front desk on your next visit for a discounted rate on your next experience exploring with at the Rocky Mountain Hotel and Conference Center! Thanks again!

8/10 Bueno

Pricilla

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good place
Se hospedó 1 noche en febrero de 2024
Respuesta de Amber el 22 feb. 2024
We appreciate your review and thank you for staying with us at the Rocky Mountain Hotel and Conference Center! We are glad to hear you enjoyed your stay and look forward to seeing you again when you visit Estes Park!

8/10 Bueno

Nicholas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall good experience we like staying here
Se hospedó 1 noche en febrero de 2024
Respuesta de Connor el 20 feb. 2024
Thank you for staying with us Nicholas! Glad our accommodations were up to your expectations and that you and your party enjoyed the experience and time in Estes Park! See you on your next trip up!

6/10 Aceptable

Robert

Le gustó: Limpieza, personal y atención, servicios
Hotel is nice, but often times the television satellite service does not work properly. WiFi likewise can be iffy
Se hospedó 1 noche en febrero de 2024
Respuesta de Leila el 16 feb. 2024
Robert, I sincerely apologize for the unfortunate experience you had during your stay. I can guarantee that our main concern is for our guests to have an exceptional stay with us, and I regret that we fell short of your expectations.

8/10 Bueno

Dawn

Se hospedó 1 noche en febrero de 2024
Respuesta de Rocky mountain hotel & conference center team el 20 mar. 2024
Thank you very much for your review of your stay here at the rocky mountain hotel & conference center. We are happy to hear that you enjoyed your stay with us. guest comfort and satisfaction are of the utmost concern too us and our hotel . Estes park is absolutely beautiful and the view from and the view from our rooms is fantastic cant wait to see you again.-Live well

10/10 Excelente

Miranda, Lochbuie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoy our stay
Se hospedó 1 noche en enero de 2024
Respuesta de Leila el 3 feb. 2024
Miranda, Thank you so much for your feedback! We hope to see you again at the Rocky Mountain Hotel and Conference Center.

4/10 Mediocre

Bobbie

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Hotels.com doesnt lookbout fir the traveler
The front desk was very accomadating. They are remodeling so thats why the experience wasnt as high. I was uoset I paid 105.00 with Hotels.com and coukd gave rented for 68.00 not using them. I wont use them in the future due to this. I have used them for yrs and wont anymore.
Se hospedó 1 noche en enero de 2024
Respuesta de Leila el 29 ene. 2024
Bobbie, We are sorry about your experience you had with us at the Rocky Mountain Hotel And Conference Center. We are separate from Hotels.com but if you would like to discuss more about your folio, please feel free to email us. Thank you!