Our beautiful Estes Park Christmas with family was not because of our experience with these property owners. The owner or manager never had the decency to respond to our many private messages. They did, in what appears to be retaliation, try to charge us fines for false accusations now under dispute. A planted piece of marijuana in middle of carpet...really!
When looking at other reviews you will see similar complaints as ours. See a below message(copy and pasted)sent to owner privately but now publicly.
"Good morning. We never did hear back from Anna.
I am sending this to you as I do not want to put this on a public forum.
Let me first say we had a wonderful time in Estes park with our family. Your home is well appointed for us.
We have traveled the world staying in short term rentals. A matter of fact it is our preferred way to lodge. We also have owned two short term rentals and received 5 star ratings year after year.
I tell you this so hopefully you can realize we have been on both sides of the short term rental arena and truly do speak from experience. This is the first time I have ever felt the need and taken the time to share with the owner
It is not just the fact that the hot tub didn’t work. It’s also a plethora of other small things that would have been completely overlooked if there weren’t so many. To name a few…no kitchen mitts and two of us burned ourselves, we discovered the garbage compactor didn’t work only after having throwing things in it, the outside heat lamp didn’t work, picture on your listing showing the fire pit which we are not allowed to use, there is no salt provided for slippery walkways, we tried to grill our Christmas dinner to find the propane tank was empty, there are blown bulbs throughout the house, no shower curtain liner downstairs, breakers kept blowing and had to be flipped over and over, house is not thoroughly clean (example-tons of trash under couches and animal urine smell), couldn’t play ping pong because paddles are shot, unsteady pool table couldn’t be used, bunk beds shakes badly, missing window blinds in basement, left bedroom window won’t close, family room blinds don’t lower. There are many more little things but this is just to give you an idea. I know when you are not present on site there is no way to know unless someone shares. I hope you understand the intent is just to make you aware. We hope you have a blessed 2023."
PS-dishwasher run, beds stripped, linens in laundry room, garbage out