Área de parrillas y picnic

Opiniones sobre TownePlace Suites by Marriott Fort Myers Estero

3 out of 5
TownePlace Suites by Marriott Fort Myers Estero
23161 Via Coconut Point, Estero, FL

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 234 de 313 opiniones" "
Evaluación: 8 - Bueno. 52 de 313 opiniones" "
Evaluación: 6 - Aceptable. 14 de 313 opiniones" "
Evaluación: 4 - Mediocre. 5 de 313 opiniones" "
Evaluación: 2 - Terrible. 8 de 313 opiniones" "

9,6/10

Limpieza

9,4/10

Personal y atención

9,2/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Khaira

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Rich C. el 13 nov. 2023
Thank you for the positive rating! If you have any specific comments or if there's anything we can assist you with, please feel free to let us know. We appreciate your feedback!

10/10 Excelente

Patricia

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 3 noches en julio de 2021
Respuesta de Jen K el 6 ago. 2021
Thank you for your rating, Patricia! We hope to see you again soon!

10/10 Excelente

Javier

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel en excelente condiciones , muy agradable y muy limpio. Lo recomiendo ampliamente . Sobre todo para después de haber pasado un día completo en la playa lo justo para descansar
Respuesta de James Hazzard el 23 abr. 2018
Dear Javier, Thank you for choosing to stay with us at the TownePlace Suites. We truly appreciate your great feedback! We are glad you were able to rest after a nice day at the beach. We hope you'll choose to stay with us again, if your travels ever bring you back to Estero.

10/10 Excelente

Maria Belen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2017
Respuesta de James Hazzard el 9 ene. 2018
Dear Guest, Thank you for providing us with a 5 out of 5. We truly try our best to achieve these scores. We look forward to welcoming you back to Estero!

10/10 Excelente

Sally

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Lovely Hotel!
Se hospedó 1 noche en marzo de 2024
Respuesta de Rich C. el 22 abr. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 Bueno

Andrea D

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great room. Very safe area.
Se hospedó 5 noches en abril de 2024
Respuesta de Rich C. el 11 abr. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Linda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very friendly, helpful and courteous. Rooms were well maintained albeit a bit small for a suite. Pool area was nice. Breakfast was good with several options. Bed was as comfortable . Property was also well maintained. Overall a very nice place to stay.
Se hospedó 5 noches en abril de 2024
Respuesta de Rich C. el 11 abr. 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Rich C. el 25 mar. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

2/10 Terrible

Michael

Viajó con su familia
We caught someone breaking into our room with a knife in the middle of the night. He was peering at us in the gap of the door ( chain was latched). We called the desk right away, thy said it was maintenance guy, but no idea why he was breaking into room. They called manager Juan, who told us we were lying. They need to check cameras, phone or front desk staff. If he had gotten in our room, what was his intentions? So scary.
Se hospedó 1 noche en marzo de 2024
Respuesta de Rich C. el 14 mar. 2024
We are deeply concerned to learn about the distressing experience you had during your stay. Please accept our sincerest apologies for the frightening incident that occurred.Safety and security are our utmost priorities, and we take incidents like this very seriously. Our team is thoroughly investigating the matter, including reviewing security footage and interviewing staff members. Rest assured, appropriate action will be taken to ensure the safety and well-being of our guests.We understand the gravity of the situation and the impact it had on your stay. Please know that this is not reflective of the high standards of service and security we strive to maintain. We are truly sorry for the fear and inconvenience you experienced.If you have any further concerns or questions, please do not hesitate to contact us directly. We sincerely hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

10/10 Excelente

Rafael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Only issue was the noisy ac unit.
Se hospedó 3 noches en febrero de 2024
Respuesta de Rich C. el 5 mar. 2024
Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed your overall stay at our hotel.We apologize for the inconvenience caused by the noisy AC unit in your room. Providing a comfortable and peaceful environment for our guests is our top priority, and we regret that we fell short in this aspect during your stay.Please rest assured that we will address the issue with our maintenance team to ensure that such occurrences are minimized in the future. Your feedback helps us improve, and we appreciate your understanding.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more peaceful experience.

8/10 Bueno

Mary

Se hospedó 7 noches en febrero de 2024
Respuesta de Rich C. el 21 mar. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Olivia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel and location. Will stay here again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Rich C. el 12 feb. 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excelente

Jennifer Irene

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient and close to lots of shopping and dining. Short drive to beaches. Quiet place with nice and helpful staff.
Se hospedó 6 noches en febrero de 2024
Respuesta de Rich C. el 12 feb. 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We greatly appreciate your perfect rating of 5 out of 5.We're delighted to hear that you had a convenient and enjoyable stay with us. It's fantastic to know that our location near shopping, dining, and beaches met your needs, and we're pleased that you found our property to be quiet and peaceful. Providing a serene environment for our guests to relax and unwind is a top priority for us.Your kind words about our staff mean a lot to us, and we'll be sure to share your feedback with the team. They'll be thrilled to know that their helpfulness contributed to making your stay memorable.Thank you again for your feedback, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything specific you'd like to see or any additional ways we can enhance your next visit, please don't hesitate to let us know.

8/10 Bueno

Ashley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was great, breakfast could have been better.
Se hospedó 1 noche en febrero de 2024
Respuesta de Rich C. el 7 feb. 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We greatly appreciate your comments and your rating of 4 out of 5.We're delighted to hear that overall, you had a great experience during your stay with us. However, we apologize if our breakfast offerings did not meet your expectations. Providing a satisfying breakfast experience for our guests is important to us, and we will certainly take your feedback into consideration as we strive to improve in this area.Your input is invaluable to us as we continuously work to enhance our guests' experiences. If there are any specific breakfast items or improvements you'd like to suggest, please feel free to let us know.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to reach out.

6/10 Aceptable

Brooke

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Rich C. el 6 feb. 2024
Thank you for choosing to stay with us and for taking the time to provide your feedback. We appreciate your input and hope you had a comfortable stay overall.If you have any additional comments or if there are any areas where we can improve, please feel free to reach out. We value your opinion and are committed to providing the best possible experience for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

10/10 Excelente

Dirk

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place
We were very pleased with this location, Travis was very helpful, we're planning on stay here again for sure, 👍👍👍
Se hospedó 2 noches en enero de 2024
Respuesta de Rich C. el 31 ene. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you were pleased with our location and found Travis to be very helpful. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Janai

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice clean property I highly recommend.
Se hospedó 1 noche en enero de 2024
Respuesta de Rich C. el 22 ene. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

6/10 Aceptable

Lisa

Le gustó: Limpieza, personal y atención
I’ve stayed here before & last time the bed was amazing & the shower pressure was amazing. This time, the bed was super lumpy & the shower was almost dripping out with no pressure at all. Idk if they do things different in different rooms but it was definitely disappointing. The shower looks like a spa which is beautiful but the water just lightly dripped out. Bad night sleeping as well.
Se hospedó 4 noches en enero de 2024
Respuesta de Rich C. el 15 ene. 2024
I sincerely apologize for the disappointing experience you had during your recent stay with us. We truly appreciate you taking the time to share your feedback, and I want to assure you that your concerns are being taken seriously.It's disheartening to hear that the bed was not up to the standard you experienced during your previous stay and that the shower pressure was unsatisfactory. This inconsistency in your experience is not reflective of the level of service we aim to provide, and I apologize for any inconvenience it caused.We will investigate the issues you mentioned to ensure that the bed quality and shower pressure are consistent across all rooms. Your feedback is crucial to our continuous improvement, and we appreciate your understanding.If your travels bring you back to our area, we would be grateful for another opportunity to provide you with a more comfortable and enjoyable stay. Please feel free to communicate any specific preferences or details you'd like us to be aware of for your future stays.Once again, I apologize for the inconvenience caused, and we hope to have the pleasure of serving you again.

10/10 Excelente

Hassan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Super hotel with Super staff!!
Hospitality is all about the staff of a hotel. Front desk manager Juan, his colleague Travis together Sonia and her team of housekeepers were all top class! Our 23 stays have come with challenging issues but this Towne Place and its staff are excellent! Thank you Juan for allowing us to get some r and r!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Rich C. el 26 dic. 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excelente

Matthew, Aurora

Se hospedó 1 noche en diciembre de 2023
Respuesta de Rich C. el 19 feb. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Andrew

Le gustó: Estado de la propiedad e instalaciones
Easy check in. Great room. Very comfortable bed. Great shower. Easy checkout. Everything was perfect. Thank you!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Rich C. el 27 nov. 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

4/10 Mediocre

Jennifer

Se hospedó 1 noche en noviembre de 2023
Respuesta de Rich C. el 20 nov. 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Brenda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was very cleaned very well very nice customers service. I will recommend it to all my family and friends and I’ll stay again thank you for all your service.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Rich C. el 16 nov. 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excelente

Trenton

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff at check in. Clean room.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Rich C. el 15 nov. 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excelente

Istvan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
One of the best Marriott hotels I have ever been! New modern well designed room gives you I’m at home feeling and everything is clean and on the place you can find by instinct: I loved to be in this hotel and whenever I come around this location I definitely will come back to stay here: Thank you Marriott. You are the best for me!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Rich C. el 13 nov. 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excelente

Miroslaw, Edison

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great room full equipment in kitchen Friendly staff
Se hospedó 6 noches en noviembre de 2023
Respuesta de Rich C. el 8 nov. 2023
Thank you so much for your kind words and 10-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!

10/10 Excelente

Laura

Se hospedó 1 noche en octubre de 2023
Respuesta de Rich C. el 20 nov. 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Nicole

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Rich C. el 16 oct. 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us.The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

4/10 Mediocre

Carlos

Viajó con su familia
No le gustó: Comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Rich C. el 27 sept. 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Sharon

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Front desk staff was super friendly and helpful.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Rich C. el 27 sept. 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

8/10 Bueno

ROBERT

Le gustó: Limpieza, comodidad de la habitación
A good experience
A clean property in a convenient location. marginal breakfast choices.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Rich C. el 27 sept. 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Mauricio, Weston

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
AAA
Se hospedó 1 noche en agosto de 2023
Respuesta de Rich C. el 27 sept. 2023
Hi Mauricio, thank you so much for taking the time to review your stay at our property. We're thrilled to hear that you enjoyed your stay at our hotel and that you loved our location. We work hard to provide the best service and experience for our guests, and we are happy that is what you experienced. We hope we have the opportunity to host you again in the future! Thanks again for choosing to stay with us!

10/10 Excelente

Veronica, Ocala

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Rich C. el 27 sept. 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

john

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Our Stay
The hotel was awesome..so new, so clean, and convenient. Good breakfast and pet friendly.
Se hospedó 1 noche en agosto de 2023
Respuesta de Rich C. el 27 sept. 2023
Thank you so much for your kind words and 10-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!

10/10 Excelente

Jony

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Rich C. el 27 sept. 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excelente

Luana

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 7 noches en julio de 2023
Respuesta de Rich C. el 27 sept. 2023
Thank you so much for your kind words and 10-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!

2/10 Terrible

Rekayi

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Alex

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Receptionist was very professional. He was new but is doing a great job.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Karen, NASHUA

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Stacey

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Andree

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Kenneth

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Eddie

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
The place was clean and very nice. The only two things that was not to liking was the person standing near the kitchen she was there looking at the guest from head to toe and that made me uncomfortable and the other thing was when I was checking out I asked for water and I was told the kitchen was closed and if needed water I had to purchase it, so I said no thank you.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Kellie

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very friendly staff.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

robert

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

10/10 Excelente

Gregory

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Great staff. Nice clean room Great location, right across the street of the coolest mall I have ever been too Short drive to the beach Surprisingly good breakfast provided
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

MICHAEL

Viajó por negocios
Le gustó: Limpieza
No le gustó: Comodidad de la habitación
The room is wonderful! The bed - not so much...the mattress was so uncomfortable I had a hard time sleeping...
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Ivan

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

ursula

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Alles
Se hospedó 7 noches en mayo de 2023

10/10 Excelente

Roy

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2023