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Opiniones sobre Wingate by Wyndham Ellicottville

2.5 out of 5
Wingate by Wyndham Ellicottville
11 Mill St, Ellicottville, NY

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 559 de 863 opiniones" "
Evaluación: 8 - Bueno. 231 de 863 opiniones" "
Evaluación: 6 - Aceptable. 46 de 863 opiniones" "
Evaluación: 4 - Mediocre. 17 de 863 opiniones" "
Evaluación: 2 - Terrible. 10 de 863 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

8,8/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Cliente verificado

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
No dan lo que pedimos
Pedimos una habitación cerca del elevador desde que hicimos la reservación, nos dieron la última habitación del último piso. Al pedirles ahí la habitación más cerca del elevador nos dijeron que tenían muchas reservaciones y que como mucha gente estaba llegando no nos podían cambiar. La limpieza la hicieron a medias y bastante temprano.
Se hospedó 4 noches en diciembre de 2017
Respuesta de Amanda el 7 ene. 2018
Thank you for taking the time to post a review. I am very sorry that we did not accommodate your request to be near the elevator. I hope you choose the hotel again soon!

10/10 Excelente

Dusty

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent location and property all together!!
Se hospedó 1 noche en abril de 2024
Respuesta de Amanda el 20 abr. 2024
Thank you so much for your review of the hotel. We are thrilled to read you enjoyed your stay with us. The staff and I look forward to your next visit with us!

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a clean room & very spacious.
Se hospedó 1 noche en abril de 2024
Respuesta de Amanda el 16 abr. 2024
Thank you so much for reviewing the hotel. I am so glad you enjoyed your stay with us. The staff and I look forward to your next visit!

10/10 Excelente

Sharron

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Tanya was pleasant and very professional! I will definitely stay here again! Thank you Tanya
Se hospedó 2 noches en abril de 2024
Respuesta de Amanda el 9 abr. 2024
Thank you so much for your great review! Tanya will be thrilled when I share your kind words. We hope to see you back very soon!

8/10 Bueno

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Amanda el 9 abr. 2024
Thank you for taking the time to review the hotel. The staff and I are glad to see you had a good experience. We hope to see you back the next time you are in the area.

8/10 Bueno

Laura

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good place to stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Amanda el 9 abr. 2024
Thank you so much for your review of the review of the hotel. I am so glad you enjoyed your time spent here. I hope to see you back very soon!

10/10 Excelente

Kelly

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was great !!! I’d come again
Se hospedó 1 noche en marzo de 2024
Respuesta de Amanda el 28 mar. 2024
Thank you so much for your review of the hotel. I am thrilled to see you enjoyed your time with us. The staff and I look forward to your next visit!

8/10 Bueno

Brittany

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was awesome
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amanda el 13 mar. 2024
Thank you so much for your recent stay and review, I am so glad you enjoyed your stay and hope to see you back again very soon!

10/10 Excelente

Brad, Massillon

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place to stay. Clean and everything is in walking distance to town food and drink. Hot tub and pool very clean. I would recommend
Se hospedó 2 noches en febrero de 2024
Respuesta de Amanda el 7 mar. 2024
Thank you so much for your review. I am thrilled to see you enjoyed your stay. The staff and I look forward to your next visit with us!

10/10 Excelente

Angelo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean, great location and helpful, friendly staff!
Se hospedó 2 noches en febrero de 2024
Respuesta de Amanda el 27 feb. 2024
Thank you for your review of the hotel. I am thrilled to see you enjoyed your stay. I hope to see you back very soon!

10/10 Excelente

Joshua, Bellefonte

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean place. Breakfast was good and everything is within walking distance.
Se hospedó 1 noche en febrero de 2024
Respuesta de Amanda el 17 feb. 2024
Thank you so much for your review of the hotel. I am thrilled to see you enjoyed your stay with us. The staff and I look forward to future stays!

10/10 Excelente

Patty

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
convenient
Se hospedó 2 noches en febrero de 2024
Respuesta de Amanda el 13 feb. 2024
Thank you for your review of the hotel. I am so glad you enjoyed your time with us. I hope to see you back the next time you are in the area.

10/10 Excelente

James

Se hospedó 2 noches en febrero de 2024
Respuesta de Amanda el 22 mar. 2024
Thank you so much for your review of the hotel. I am thrilled to see you enjoyed your stay. The staff and I look forward to your next visit

10/10 Excelente

Joanne

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel in the ellicottville area. Comfy bed , very clean, breakfast good
Se hospedó 1 noche en enero de 2024
Respuesta de Amanda el 23 ene. 2024
Thank you for your review of the hotel. I am glad you enjoyed your stay with us. We hope you choose us the next time you are in the area!

10/10 Excelente

Clinton

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Amanda el 20 ene. 2024
Thank you for reviewing the hotel. I am glad your enjoyed your time with us. The staff and I look forward to your next stay!

10/10 Excelente

Joe

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Amanda el 20 ene. 2024
Thank you for taking the time to review the hotel. I am thrilled to see you enjoyed your stay with us. The staff and I look forward to your next visit!

6/10 Aceptable

Michele

Viajó con su familia
Le gustó: Limpieza, personal y atención
Old and dated- in dire need of a facelift considering the area it’s located and for what they charge. Entire building looks old and tired. No USB plugs so be sure to have your own adapters but hardly any wall plugs so- good luck! Very large lobby area with breakfast crammed into one corner made it crowded!! Smallest hotel TV I have ever seen.
Se hospedó 1 noche en enero de 2024
Respuesta de Amanda el 13 ene. 2024
Thank you for you review of the hotel. I am happy to say that we are due for an upgrade very soon. I hope you choose us the next time you are in the area.

10/10 Excelente

Stephen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Amanda el 13 ene. 2024
Thank you for taking the time to review the hotel. We are thrilled to see that you had a nice stay with us. The staff and I hope to see you back very soon

2/10 Terrible

Heather

Se hospedó 1 noche en diciembre de 2023
Respuesta de Amanda el 23 ene. 2024
Thank you for your review. I am very sorry to see we did not meet your expectations. Please contact me directly if you would like to further discuss.

10/10 Excelente

Danielle

Se hospedó 2 noches en diciembre de 2023
Respuesta de Amanda el 13 ene. 2024
Thank you for taking the time to review the hotel. I am so glad you enjoyed your time with us. The staff and I look forward to you next time you visit the area.

2/10 Terrible

jen

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The shower did not get warm, the water pressure was terrible. The loghts in the room did not work. Very overpriced
Se hospedó 2 noches en diciembre de 2023
Respuesta de Amanda el 1 feb. 2024
I am very sorry to see these problem you encountered at the hotel. The staff would have been happy to assist if you had let the front desk know upon it happening and we could have remedied the situation.

8/10 Bueno

james

Se hospedó 1 noche en diciembre de 2023
Respuesta de Amanda el 13 ene. 2024
Thank you for your review of the hotel. The staff will be thrilled to see you enjoyed your stay with us. We hope to see you back very soon!

6/10 Aceptable

Cliente verificado

Viajó con su familia
Hot tub out of service. Small Tv. Clean.
Clean. Smallest TV of any hotel room I've stayed in. Hot tub out of service.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amanda el 13 ene. 2024
Thank you for your review of the hotel. I am glad to say we are due for an upgrade very soon. The staff and I hope you choose us the next time you are in the Ellicottville area.

8/10 Bueno

Laurie

Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The welcome staff was SO nice. I'm sorry I don't have a name but she was welcoming, quick, and made check in after a long drive very easy.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amanda el 1 feb. 2024
Thank you so much for your review. I am glad you enjoyed your time with us. The staff is looking forward to your arrival!

10/10 Excelente

Denise

Se hospedó 1 noche en diciembre de 2023
Respuesta de Amanda el 13 ene. 2024
Thank you for taking the time to review the hotel. It is wonderful to see that you enjoyed your stay with us. The staff and I look forward to your next visit with us!

10/10 Excelente

Matthew

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amanda el 13 ene. 2024
Thank you for your review of the hotel. We are so glad to see you enjoyed your stay with us. The staff and I look forward to your next visit!

2/10 Terrible

Pamela

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The front desk agent was rude and conscending... will never stay at that hotel again and will tell everyone I know not to stay there...
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amanda el 13 dic. 2023
Thank you for your comments. I am very sorry to see of the encounter with the front desk. I will be sure to mark this down as a learning experience.

10/10 Excelente

Ronda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to everything
Se hospedó 1 noche en noviembre de 2023
Respuesta de Amanda el 3 dic. 2023
Thank you so much for your review of the hotel. I am glad you enjoyed our location. The staff and I hope you choose us the next time you are in the area.

10/10 Excelente

Steve

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The man running the desk welcomed us to Ellicottville so warmly. It was so nice especially in this day of age where most people barely recognize you being there.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Amanda el 3 dic. 2023
Thank you so much for your review of the hotel. I am thrilled to see you enjoyed your stay with us. The staff and I look forward to your next visit!

6/10 Aceptable

Jonathan

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Good overall, just a couple of annoying glitches
Wyndham is a large chain that can make a significant environmental impact where plastic is concerned. I found it disappointing that this location is still using the small plastic bottles for shampoo, lotion, etc. Wyndham must change to the large bottles for toiletries. It would probably offer a cost savings as well. Second, the front desk person was personable and welcoming but when we got to our room, neither of our key cards functioned. If it is not already in use, the chain should implement a front desk device that allows for verification of the key function. With a late check-in after a long drive, the last thing that a traveler wants is to have to return to the front desk because of an error that could have been avoided. When my husband returned to our room with the reactivated key cards, the clerk accompanied him to ensure that they were working. The bed was comfortable and we had a reasonably descent night. The shower was also good.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Amanda el 21 nov. 2023
Thank you for taking the time to review the hotel. I am very sorry there were some avoidable things that happened during your stay. I will be sure to go over these with the staff so we can make improvements. I hope you will give us another chance to give you the stay you deserve.

8/10 Bueno

Kristine

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very central to downtown Ellicotville, great location. Breakfast was also a nice surprise...good options, well stocked and kept clean and tidy as folks ate and left. Some parts of the room showed some wear, but it was clean with comfy beds. Even though it was busy due to a town event, area was quiet. Check in and check out quick. Parking lot large and well lit.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Amanda el 21 nov. 2023
Thank you for your review of the hotel. I am glad you enjoyed our location along with some of the amenities the hotel offers. I hope to see you back very soon!

10/10 Excelente

eric

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect spot in town to walk around to all the shops and restaurants!!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Amanda el 11 nov. 2023
Thank you so much for your review. We are so glad you enjoyed your time with us. We hope to see you back very soon.

8/10 Bueno

Joanna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel near the Main Street with lots of restaurant options and in close walking distance!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Amanda el 11 nov. 2023
Thank you for the review of the hotel. I am glad you enjoyed our location. Guests love that you can park your car and walk to all the bar, restaurants and shops. We hope to see you back very soon!

10/10 Excelente

Hoa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Amanda el 11 nov. 2023
Thank you for posting a review of the hotel. We are so glad to see you enjoyed the hotel. The staff and I look forward to you next visit.

10/10 Excelente

Rebecca

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The hotel rooms are beautiful and spacious!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Amanda el 11 nov. 2023
Thank you for your review of the hotel. The staff works very hard to keep the hotel in tip top shape and will be so happy to know you pointed that out. We look forward to your next stay!

10/10 Excelente

Michael

Se hospedó 1 noche en noviembre de 2023
Respuesta de Amanda el 22 nov. 2023
Thank you so much for taking the time to review the hotel. I am thrilled to see you enjoyed your stay. The staff and I look forward to your next visit!

10/10 Excelente

mindy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay wonderful area
Se hospedó 1 noche en octubre de 2023
Respuesta de Amanda el 1 nov. 2023
Thank you for taking the time to review the hotel. I am thrilled to see you enjoyed your time with us. The staff and I look forward to your next visit!

10/10 Excelente

Kay

Viajó con su familia y niños pequeños
Staff was friendly and helpful. Accommodations were clean and comfortable.
Se hospedó 2 noches en octubre de 2023
Respuesta de Amanda el 1 nov. 2023
Thank you for posting your review of the hotel. We are thrilled to see you had a good stay. I look forward to your next visit!

10/10 Excelente

Daniel

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Good call
Other than the front desk woman seeming angry at us for checking in and the hot tub out of service. This place waa perfect. Close to town but still quiet. Comfortable bed.
Se hospedó 2 noches en octubre de 2023
Respuesta de Amanda el 1 nov. 2023
Thank you for your review. It is always good to see where we can improve. I hope to see you back very soon!

10/10 Excelente

Dwight

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great area small town with a lot of great restaurants and people
Se hospedó 2 noches en octubre de 2023
Respuesta de Amanda el 24 oct. 2023
Thank you so much for your review of the hotel. I am thrilled to see you enjoyed your stay with us. The staff and I look forward to your next visit!

10/10 Excelente

Matthew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Amanda el 22 oct. 2023
Thank you so much for reviewing the hotel. It is wonderful to see you enjoyed your stay with us. The staff and I look forward to your next visit!

10/10 Excelente

Lori

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean and comfortable! Good breakfast and friendly staff!
Se hospedó 1 noche en octubre de 2023
Respuesta de Amanda el 17 oct. 2023
Thank you for your recent review of the hotel. We are so glad to see you enjoyed the time spent with us. The staff and I look forward to your next visit!

8/10 Bueno

Richard, Rochester

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The heating system not working well , The heat did not come on until the room was cold then stayed on on until you were sweating . Not a good night sleep push the covers off and on
Se hospedó 1 noche en octubre de 2023
Respuesta de Amanda el 17 oct. 2023
Thank you for your review of the hotel and for letting me know about the ac unit. I will have our maintenance team check it out. I hope you choose to visit again the next time you are in the area.

8/10 Bueno

Jarod

Se hospedó 1 noche en octubre de 2023
Respuesta de Amanda el 17 oct. 2023
Thank you for choosing our hotel. We are so glad you enjoyed your stay with us. The staff and I look forward to your next visit!

10/10 Excelente

Susan

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent spot to stay. Has it all - parking, great dining nearby and dog friendly!
Se hospedó 1 noche en octubre de 2023
Respuesta de Amanda el 17 oct. 2023
Thank you for your nice review. I am glad you enjoyed our location along with your stay. We hope to come back very soon!

10/10 Excelente

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent service so far. Staff has been very helpful.
Se hospedó 1 noche en octubre de 2023
Respuesta de Amanda el 17 oct. 2023
Thank you for your review. I am glad to see you enjoyed your stay and had a good time. I hope you choose us the next time you are in the area.

10/10 Excelente

Leila

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Amanda el 17 oct. 2023
Thank you for reviewing the hotel! The staff will be thrilled to see you enjoyed your stay. We hope you choose us the next time you are in the area!

10/10 Excelente

Kary

Le gustó: Limpieza
Se hospedó 1 noche en octubre de 2023
Respuesta de Amanda el 17 oct. 2023
Thank you for posting a review of the hotel. I am glad to see you enjoyed your stay. I hope to see you back very soon!

10/10 Excelente

kathleen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very Nice
Se hospedó 1 noche en octubre de 2023
Respuesta de Amanda el 17 oct. 2023
Thank you for your recent review of the hotel. It is wonderful to see you enjoyed your time with us. We hope to see you back very soon!

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful property!
Se hospedó 1 noche en octubre de 2023
Respuesta de Amanda el 3 oct. 2023
Thank you for taking the time to review the hotel. I am so glad you enjoyed your stay with us. The staff and I look forward to your next visit!