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Opiniones sobre The Tamarack Club

3 out of 5
The Tamarack Club
6447 Holiday Valley Rd, Ellicottville, NY

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 44 de 83 opiniones" "
Evaluación: 8 - Bueno. 25 de 83 opiniones" "
Evaluación: 6 - Aceptable. 7 de 83 opiniones" "
Evaluación: 4 - Mediocre. 4 de 83 opiniones" "
Evaluación: 2 - Terrible. 3 de 83 opiniones" "

9,0/10

Limpieza

8,6/10

Personal y atención

8,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Roger

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was a pleasant stay and served our needs.
Se hospedó 2 noches en abril de 2023
Respuesta de sdehos6447 el 7 abr. 2023
Thank you for your wonderful review! We hop you stay with us again soon.

8/10 Bueno

Kelly

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2023
Respuesta de sdehos6447 el 17 mar. 2023
Thank you for your review, we hope you stay with us again in the future!

10/10 Excelente

e

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2023
Respuesta de sdehos6447 el 17 mar. 2023
Thank you so much for your great review!

10/10 Excelente

Jamie

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Excellent facility, staff, and overall ski town vibe. The indoor/outdoor pool was nice and warm and the free games room activities was a nice touch.
Respuesta de sdehos6447 el 10 ene. 2023
Thank you for your wonderful review of our facility. We hope you come stay with us again soon!

4/10 Mediocre

Thomas

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Very Disappointed
When we checked in, the desk clerk noted that we booked through Expedia- she proceeded to give us the worst room in the property - with a balcony that was basically in the parking lot. This is a beautiful mountain resort with plenty of open rooms with views. Also we expected a king bed in the suite and it was a twin bed- the smallest bed that we have ever had. This was supposed to be a romantic getaway for my wife’s birthday and it turned out to be a joke. We should get our money back and you should take them to task for treating loyal customers like trash.
Se hospedó 1 noche en agosto de 2022
Respuesta de sdehos6447 el 14 ago. 2022
we are sorry for the inconveniences that you incurred and will address this with management. Thank you for your time.

2/10 Terrible

Melissa

Se hospedó 2 noches en julio de 2022

8/10 Bueno

Jenn

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2022

6/10 Aceptable

Elisa

Viajó con su familia y niños pequeños
No le gustó: Limpieza, servicios
Room was not cleaned during our 4 night stay . Hall light in kitchen area didn’t work. No ice container to hold ice . Queen sofa no linen or pillows . Very uncomfortable
Se hospedó 3 noches en julio de 2022
Respuesta de sdehos6447 el 22 jul. 2022
We are sorry to hear about you poor experiences. I will address these concerns with upper management.

8/10 Bueno

Kathleen

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2022
Respuesta de sdehos6447 el 8 jun. 2022
Thank you for staying with us. We hope you stay with us again soon!

8/10 Bueno

JacLynn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful views, nice and quiet area. Pools were not open yet for the season, but they were very nice and would love to return in summer. The room was very comfortable and roomy. Door handle sticks a bit, but worked fine with alittle extra push. The staff here was amazing.
Se hospedó 1 noche en abril de 2022
Respuesta de sdehos6447 el 26 abr. 2022
Thank you so much for your wonderful review. We hope you stay with us again in the future!

10/10 Excelente

Beth Borland

Se hospedó 4 noches en febrero de 2022

10/10 Excelente

Shawn

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very nice place, large rooms, staff was friendly and helpful.
Se hospedó 2 noches en octubre de 2021
Respuesta de sdehos6447 el 22 oct. 2021
Thank you so much for your review. We hope you stay with us again soon!

10/10 Excelente

David

Le gustó: Limpieza, comodidad de la habitación
Beautiful property, could use some updates. Very Clean.
Se hospedó 1 noche en octubre de 2021
Respuesta de sdehos6447 el 22 oct. 2021
Thank you for your review. We greatly appreciate the feedback and comments.

10/10 Excelente

Troy

Viajó en grupo
Le gustó: Servicios, estado de la propiedad e instalaciones
The outside are with the games was fun, need the get better corn hole boards. The fire pit was awsome, sat outside until late talking with new friends. Great experience
Se hospedó 1 noche en agosto de 2021
Respuesta de sdehos6447 el 28 ago. 2021
Thank you so much for your wonderful review of our property. we hope you can come back and see us again soon!

10/10 Excelente

Christine

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Modern building, clean rooms, and building amenities were also clean, appealing, and in good repair. Pool, 2 jacuzzis , and patio area were well-kept and clean. Only disappointment was that the pool area closed at 10 pm, which is early for a vacation night.
Se hospedó 1 noche en agosto de 2021
Respuesta de sdehos6447 el 27 ago. 2021
Thank you for your response. We greatly appreciate your feedback and hope you will stay with us again soon!

8/10 Bueno

Richard

Le gustó: Limpieza
No king bed
Everything is great, except rooms need a king size bed.
Se hospedó 2 noches en agosto de 2021
Respuesta de sdehos6447 el 20 ago. 2021
Thank you for staying with us and your suggestion. We will take this up with upper management for you.

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was awesome
Se hospedó 2 noches en agosto de 2021
Respuesta de sdehos6447 el 20 ago. 2021
Thank you for your review. We hope you stay with us again in the future!

10/10 Excelente

Diana

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Beautiful resort!
Been coming here for years. Beautiful resort with great amenities. Nice clean and spacious rooms. Love the heated pool, hot tub, and sauna. Reasonable priced food and drinks as well. Fun for all ages!
Se hospedó 1 noche en agosto de 2021
Respuesta de sdehos6447 el 15 oct. 2021
Thank you so much for your review. We are happy that you enjoyed your stay with us!

8/10 Bueno

froska

Le gustó: Limpieza, estado de la propiedad e instalaciones
It was a very relaxing getaway with my Douther . I can’t wait to go back . The only thing I wood like is a breakfast options .
Se hospedó 2 noches en julio de 2021

10/10 Excelente

Lisa

Se hospedó 2 noches en julio de 2021

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones
Nice place. Very large. High ceilings. Spacious rooms. But we were there during their off season and right after Covid restrictions lifted and they didn’t seem ready for guests. No glasses or cups in the room. No ice bucket. When one was brought up it was dirty and there was no liner. Also, we we’re supposed to have a “slope view”. What we got was a “road view”. Even though the hotel was nearly empty we were given one of the few rooms with no view or balcony. The mattress needs to be replaced as it was sagging in the middle, and the blinds on the one and only window was stuck so we couldn’t close it to block out the road lighting at night. On the plus side, the heated pool is very nice, as are the two hot tubs.
Se hospedó 1 noche en junio de 2021
Respuesta de sdehos6447 el 24 jun. 2021
We are sorry that you experienced some issues during your stay. We hope that you try us again. Please note when you rebook that none of our Deluxe Standard rooms have balconies.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This place was really nice, we had a good time and would go back.
Se hospedó 1 noche en junio de 2021
Respuesta de sdehos6447 el 24 jun. 2021
Thank you for your wonderful review! We look forward to having you stay with us again soon.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Pool area was excellent
Se hospedó 1 noche en mayo de 2021
Respuesta de sdehos6447 el 29 may. 2021
Thank you for yur great review. we hope to see you again soon!

10/10 Excelente

Kristen

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Best value for money
Accomodations and customer service are superior. Room service came hot and for family of four in about 25 minutes with same quality you get in restaurant.
Se hospedó 2 noches en abril de 2021
Respuesta de sdehos6447 el 10 abr. 2021
we are glad you enjoyed you stay with us! Thank you for the wonderful review and we hope you stay with again in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The Tamarack was beautiful and very clean! We enjoyed the outdoor heated pool surrounded by the snow covered slopes!
Se hospedó 1 noche en abril de 2021
Respuesta de sdehos6447 el 10 abr. 2021
Thank you for your response. we hope you visit us again soon!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Fabulous lodge, swimming pool, and customer service.
Se hospedó 2 noches en marzo de 2021
Respuesta de sdehos6447 el 3 abr. 2021
Thank you so much for your review. We hope that you come enjoy our lovely resort again soon!

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en febrero de 2021
Respuesta de sdehos6447 el 2 mar. 2021
Thank you for your review. we hope you stay with us again soon!

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice location and accommodations. The TV was on and not working when we got to our room. We went down to the front desk And they sent someone right up to fix the problem.
Se hospedó 1 noche en noviembre de 2020
Respuesta de sdehos6447 el 24 nov. 2020
Thank you so much for your review. we hope you stay with us in the future!

8/10 Bueno

HEATHER

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2020
Respuesta de sdehos6447 el 17 nov. 2020
Thank you for your wonderful review. We hope to have you stay with us in the future!

8/10 Bueno

Brandon S.

Le gustó: Limpieza
Nice place
Only problem I had was the online listing said “valley view” which I would assume we’d get a view of the ski hills but we didn’t. We had a view of the parking lot. Still very nice place and enjoyed our stay.

4/10 Mediocre

Rebecca

Viajó con su familia
Not impressed
Front desk women tried charging me for something we didn’t purchase ... they need a better system. Nobody under 18 should be charging anything to an account because apparently somebody charged chips to my room. Shame on the front desk for not being more careful. Our light when coming Into room was not working we had no bedding for the sofa bed and had no soap for the shower and the tv kept going out and then the hotel lost all power.
Se hospedó 1 noche en septiembre de 2020
Respuesta de sdehos6447 el 8 sept. 2020
Thank you for your review. We apologize for the issues that you experienced during your stay. We take your comments seriously and will address them accordingly.

8/10 Bueno

Gary

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2020
Respuesta de sdehos6447 el 8 sept. 2020
thank you for your review!

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en agosto de 2020
Respuesta de sdehos6447 el 28 ago. 2020
thank you for your review. We hope we will be able to make it up to you in the future.

10/10 Excelente

Kara

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Shawn de hos. Is excellent at his job. When he’s not there it’s not the same. He knows exactly how to commodate guests in every way. The same can not be said for the rest of the front desk. Thank you Shawn and we will be seeing you very soon
Se hospedó 1 noche en julio de 2020
Respuesta de Rich Sandler, General Manager el 7 jul. 2020
Thank you for your feedback. I'll be sure to pass along your comments to Shawn.

6/10 Aceptable

Cliente verificado

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza
I think they need to change how long you can stay at the pool after you checkout especially for the price
Se hospedó 1 noche en julio de 2020
Respuesta de Rich Sandler, General Manager el 7 jul. 2020
Thank you for your feedback, under normal circumstances pool access is unrestricted after checkout. These are of course not normal times. We share your frustration and are looking forward to getting back to normal.

10/10 Excelente

Tara

Le gustó: Limpieza, comodidad de la habitación
o for a get away
Great get away. So much to do on site and around the area.
Se hospedó 1 noche en julio de 2020
Respuesta de Rich Sandler, General Manager el 3 jul. 2020
Thanks for the Great review, hope to see you again soon.

2/10 Terrible

Cliente verificado

Viajó con su familia
My credit card was billed twice .... I told the person at the front dedk that i already paid in full online . But she insisted i pay again . Spent teo hours on the phone disputing the online charges... Next year ill stay somewhere else... Wgatever happen to the customer is alwsys right and eiyhout customers we dont have jobs.....
Se hospedó 3 noches en marzo de 2020
Respuesta de sdehos6447 el 13 mar. 2020
We apoligise for the issues that you had with us. We hope to get down to the bottom of the disconnect and that you try us again in the future.

10/10 Excelente

ray

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome
Thanks all the friendly service. Will be looking forward to the next visit.
Se hospedó 1 noche en febrero de 2020
Respuesta de sdehos6447 el 14 feb. 2020
Thank you so much for your wonderful review. We look forward to having you stay with us again!

10/10 Excelente

Lori, Philipsburg, PA

Viajó con su pareja
Le gustó: Limpieza, servicios
Our room was spacious and overlooking the ski slopes. All the staff was friendly and helpful, from the front desk staff and in John Harvard’s restaurant. I accidentally left behind a pair of slippers in our room. When I called, they looked for them and mailed them back to me! How many places would do that?!
Se hospedó 1 noche en enero de 2020
Respuesta de sdehos6447 el 11 ene. 2020
Thank you very much for your wonderful review. We are extremely happy you enjoyed your stay with us!

8/10 Bueno

Courtney

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gem in sleepy Ellicottville
Went to buffalo/Ellicottville for a wedding - the staff couldn’t have been more friendly or accommodating. The room was nothing fancy and I definitely would have preferred a king over a queen bed but the bed was so comfy!
Se hospedó 1 noche en noviembre de 2019
Respuesta de sdehos6447 el 9 nov. 2019
Thank you so much for your review! We are very glad you enjoyed your stay with us

8/10 Bueno

Eric

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2019
Respuesta de sdehos6447 el 4 sept. 2019
Thank you for your review. We appreciate your feedback!

10/10 Excelente

David R

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2019
Respuesta de sdehos6447 el 1 ago. 2019
Thank you very much for your review!

10/10 Excelente

shawn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2019
Respuesta de sdehos6447 el 5 jul. 2019
Thank you so much for your wonderful review!!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en mayo de 2019
Respuesta de sdehos6447 el 5 jul. 2019
Thank you so much for your review. We strive to make your stay as wonderful as possible!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place, clean, updated, friendly, great amenities. Highly recommend!
Se hospedó 2 noches en marzo de 2019
Respuesta de sdehos6447 el 25 mar. 2019
Thank you so much! We strive to make your stay as enjoyable as possible.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to get away and ski.
Great front desk staff at check in. Nice welcoming lobby. Rooms are nice. Very close to the resort walked right onto the lifts. Every staff member I encountered was very nice and willing to help with anything. Ski check is awesome. The 2 hot tubs were very clean and the pool and locker room area is nice. Great location. Nice restaurant onsite and within walking distance to a few other ones. Downtown is just a short drive. It really is in the heart of Holliday valley resort.
Se hospedó 1 noche en marzo de 2019
Respuesta de sdehos6447 el 22 mar. 2019
Thank you for your wonderful review we strive to make your stay with us as enjoyable as possible!

10/10 Excelente

Caitlin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect night away
Great stay! Loved the hot tub and outdoor setting!
Se hospedó 1 noche en marzo de 2019
Respuesta de sdehos6447 el 22 mar. 2019
Thank you for your wonderful review!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones
All staff/employees are extremely pleasant and helpful, day and night. Very clean. Indoor/outdoor pool not as expected. It is a small part of a larger Outdoor pool complex which is best suited for above freezing weather. Indoor parking was Wonderful!
Se hospedó 3 noches en febrero de 2019
Respuesta de sdehos6447 el 1 mar. 2019
Thank you for your review. We greatly appreciate it!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful resort and excellent location to skiing.
Se hospedó 1 noche en febrero de 2019
Respuesta de sdehos6447 el 25 feb. 2019
thank you so much for your wonderful review!

10/10 Excelente

Chris, Toronto

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Slope Side accommodations. Ski Valet excellent. Accessible underground parking.
Se hospedó 1 noche en febrero de 2019
Respuesta de sdehos6447 el 22 feb. 2019
thank you for your wonderful review!