Fachada de la propiedad

Opiniones sobre Crossroads Motel

2 out of 5
Crossroads Motel
N6476 HWY 12 & 67, Elkhorn, WI

Opiniones

7,4

Bueno

Evaluación: 10 - Excelente. 38 de 147 opiniones" "
Evaluación: 8 - Bueno. 55 de 147 opiniones" "
Evaluación: 6 - Aceptable. 32 de 147 opiniones" "
Evaluación: 4 - Mediocre. 13 de 147 opiniones" "
Evaluación: 2 - Terrible. 9 de 147 opiniones" "

8,0/10

Limpieza

8,0/10

Personal y atención

7,0/10

Servicios

7,2/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Margoth

Se hospedó 1 noche en mayo de 2022
Respuesta de Kp el 27 ago. 2022
Hello,It was our privilege to earn your business and we hope to host you again on your next trip

10/10 Excelente

Florencio G

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A nice and comfortable place without annoying noises
Se hospedó 1 noche en diciembre de 2019
Respuesta de Ashish el 28 dic. 2019
We are so glad that enjoyed your stay, we look forward welcoming you back to our motel in future.

8/10 Bueno

Matthew

Le gustó: Personal y atención
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Paulette

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Kp el 15 abr. 2024
Thank you for your feedback

6/10 Aceptable

Travis

Viajó en grupo
For the price isnt a bad place to stay older hotel so walls are not insulated well so it is very easy to hear the other guests I had a room on the end of the building so parking us a bit awkward but I would stay there again
Se hospedó 1 noche en marzo de 2024
Respuesta de Kp el 11 abr. 2024
Dear guest, Thanks for sharing your feedback! We appreciate your understanding that our hotel is an older establishment. We apologize for any inconvenience caused by the lack of insulation in the walls, which may have made it easy to hear other guests. We'll definitely take your comments into consideration as we continue to improve our facilities. We're sorry that parking was a bit awkward for you due to the location of your room. We value your loyalty and are glad to hear that you would stay with us again. We look forward to welcoming you back in the future. Have a great day!

8/10 Bueno

todd

Viajó por negocios
Le gustó: Limpieza
No le gustó: Personal y atención
Se hospedó 5 noches en enero de 2024

4/10 Mediocre

Jake

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
They didn’t use the price quated on our reservation they charged us $13 dollars more. The room was ice cold and it took several hours for the room to heat up. We had stayed there before and it was pleasent but this stay was very unpleasant
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kevin el 11 abr. 2024
Dear Guest, I'm sorry to hear about the issues you experienced during your recent stay. We apologize for the discrepancy in the price quoted on your reservation. That's definitely not the level of service we aim to provide. We'll look into this matter and make sure it doesn't happen again in the future.We're also sorry to hear that your room was cold and took a while to heat up. We understand how important it is to have a comfortable and cozy room. We'll address this with our maintenance team to ensure that the heating system is functioning properly.We appreciate your loyalty as a returning guest and we're disappointed to hear that this stay was unpleasant for you. We value your feedback and will use it to improve our services. We hope to have the opportunity to make it up to you in the future. Thank you for bringing these issues to our attention. Have a great day!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean, quiet, and decent beds
Se hospedó 3 noches en enero de 2024

2/10 Terrible

Abigail

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Dan

Viajó por negocios
Se hospedó 5 noches en noviembre de 2023

8/10 Bueno

Caryn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
I loved the quaint old school motel feel. They could use a few upgrades like better bed linens and towels.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Deirdre

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All was fine. Thank you.

10/10 Excelente

Deborah

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good experience
Friendly staff and rooms are clean. We would stay here again.
Se hospedó 2 noches en octubre de 2023
Respuesta de Kp el 11 abr. 2024
Dear Guest,Thanks so much for your kind words! We're thrilled to hear that our staff was friendly and that you found the rooms to be clean. Providing excellent service and maintaining a clean environment are top priorities for us, so we're delighted that we hit the mark with you. We appreciate your loyalty and we'd be more than happy to welcome you back for another stay in the future. If you have any other feedback or questions, feel free to let us know. Have a fantastic day!

10/10 Excelente

Lena

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

heidi

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kevin el 27 sept. 2023
We are very happy to hear positive words from you. Thank you so much for posting positive feed back. Looking forward to see you back soon.

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kp el 27 sept. 2023
Thank you so much for taking survey and going us a rating. we really appreciate your feedback and business.

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hidden Gem
Folks, if you’re looking to head up to Lake Geneva area for a concert or to go skiing or just to get away from Chicago for a while, this is the place to stay. You can’t beat the price. It’s quiet, clean, and in a safe area, the owner and his family take great care and are extremely amiable.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kevin el 27 sept. 2023
We are very happy to hear positive words from you. Thank you so much for posting positive feed back. Looking forward to see you back soon.

10/10 Excelente

Francis

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was clean, had the darkest curtains,at 8 am was dark in the room and for that we had a good night's rest.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kp el 27 sept. 2023
We are happy to hear that your stay was joyful. We really appreciate your feedback. Can't wait to see you back.

6/10 Aceptable

Stephen

Le gustó: Limpieza, personal y atención
Fair for a motel. For the money, you can’t expect luxury.
Se hospedó 2 noches en agosto de 2023
Respuesta de Kp el 27 sept. 2023
Thank you so much for taking survey and going us a rating. we really appreciate your feedback and business.

10/10 Excelente

Aaron

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Polite staff during check-in. Great room that was clean and full of perfect "throwback charm". Definitely will return!
Se hospedó 1 noche en agosto de 2023
Respuesta de Kp el 27 sept. 2023
We are happy to hear that your stay was joyful. We really appreciate your feedback. Can't wait to see you back.

2/10 Terrible

Sharon

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Only worth $49.99 NOT $199.98 a night. No breakfast, no coffee and very , very outdated. Dead bat outside hanging from roof. I’m 69 years old and have never felt so ripped off. I travel lots and if it wasn’t for a wedding next door would have walked right out. Sorry I’m just being honest.
Se hospedó 1 noche en agosto de 2023
Respuesta de Kevin el 11 abr. 2024
Dear Guest I'm really sorry to hear that you were disappointed with your recent stay. We understand that value for money is important, and we apologize if you felt that the price didn't match the experience. We'll take your feedback into consideration as we continue to evaluate our pricing.We're also sorry to hear that you found the hotel outdated and that there were issues with breakfast and coffee availability. We strive to provide a comfortable and convenient experience for our guests, and we apologize if we fell short in these areas. We'll definitely look into these concerns and make improvements where necessary.Regarding the bat outside, we apologize for any discomfort or concern it may have caused. We'll address this issue promptly to ensure the comfort and safety of our guests.We appreciate your honesty and feedback. We're constantly working to improve our services, and we hope to have the opportunity to provide you with a better experience in the future. If there's anything else you'd like to discuss or if you have any further feedback, please let us know. Thank you for bringing these concerns to our attention. Have a great day!

2/10 Terrible

Ashley

Viajó con su pareja, Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
1. No pool, but had a sign where you check-in about the pool area. 2. Feet stuck to carpet when shoes were taken off. 3. Had a strong chemical cleaning smell when we walked in the room 4. Bathroom tub bottom looked like it had mildew growing on the anti-slip tape pieces that were left in the tub. 5. When we came down & told them politely we didn’t feel safe staying the night or room was clean. The man told us someone spilled coffee in the room and they tried to clean it up so maybe that was the smell and wetness in the carpet. We asked for our money back and was told no. When we walked out, he threw the key behind the area he was standing. 6. DONT STAY HERE - lost $200 and didn’t even end up staying the night in town. Drove home.
Se hospedó 1 noche en agosto de 2023

4/10 Mediocre

Sharon

Viajó con su pareja
No le gustó: Servicios
This property is worth maybe $49.99 a night definitely NOT $199.99 a night. No breakfast or anything but a dive. Sorry I feel so bad that I feel this way. I’m always trying to see the good. Not this time.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Timothy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice little hidden gem. Great place. Very clean and staff was nice. Close to Lake Geneva, and close to a great little pub down the street. I plan on staying here again.
Se hospedó 1 noche en julio de 2023
Respuesta de Kp el 27 sept. 2023
We are happy to hear that your stay was joyful. We really appreciate your feedback. Can't wait to see you back.

8/10 Bueno

Deanna

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We were in the area for a concert festival and needed something so we didn’t have to travel back and forth every day. Was perfect for what we needed it for
Se hospedó 2 noches en julio de 2023
Respuesta de Kp el 27 sept. 2023
We are happy to hear that your stay was joyful. We really appreciate your feedback. Can't wait to see you back.

2/10 Terrible

Sam

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I booked online for one of my employees an they did not let him use that booking They made him pay for another room
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Dev

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Charming place with a cabin feel. Super friendly staff was helpful and the room we got was big with parking close so loading in/out of the room was a breeze. Nora's diner a few steps away was great too!
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Donna

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en junio de 2023

8/10 Bueno

Robert

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room little musty. One light not working. Mattress comfortable, Good hot water. Overall good.
Se hospedó 2 noches en junio de 2023

6/10 Aceptable

Brandon

Viajó con su pareja
No le gustó: Limpieza
They need to do a better job with keeping their rooms and tubs in windows clean
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Jennie

Viajó con su pareja
Le gustó: Limpieza, personal y atención
It was fine. Nothing fancy
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Natalie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was fine, except for a strange smell near the fridge, even though everything looks clean.
Se hospedó 1 noche en mayo de 2023

4/10 Mediocre

Robert

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
Birds nesting in the ceiling, lack of electrical outlets and a loose toilet.
Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hidden Gem
The owner, Kevin, is an extremely kind and courteous individual. He takes great care in keeping his motel clean and in good working order. This is the place to be if you’re making a quick trip up to Wisconsin for a concert, skiing at Alpine or visiting Lake Geneva you can’t go wrong with the Crossroads Motel. Excellent place.
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Sheila

Se hospedó 1 noche en febrero de 2023
Respuesta de Kp el 23 feb. 2023
Thank you so much for taking time to share your experience at our accommodation, it means a lot to our staff. We are looking forward to see you back soon.

6/10 Aceptable

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice place to stay
Nice place to stay, Clean and comfortable room..Great Price...
Se hospedó 1 noche en diciembre de 2022
Respuesta de Kp el 23 feb. 2023
Thank you so much for taking time to share your experience at our accommodation, it means a lot to our staff. We are looking forward to see you back soon.

8/10 Bueno

gail

Le gustó: Limpieza
Good night's sleep. Slight Sulphur smell in the water - not harmful, but not "inviting" either. Inadequate temperature consistency in shower - it vacillated between a bit too cool and a tad hotter than desired. Friendly staff at check-in. No staff was available at check out.
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Aubrey

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good place for the area
Last minute booking and they where able to accommodate me and 4 others with 2 separate rooms, very polite, helpful and price is right Beds where a little hard but meh
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Robert

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Aquila

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to Alpine Valley, had a fridge and microwave.
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Eric

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Its a very unique place, clean. Staff are very gracious as well We will be back to stay again
Se hospedó 2 noches en agosto de 2022
Respuesta de Kp el 24 ago. 2022
Thanks for the nice rating! It was a delight having you stay with us. We look forward to welcoming you back again soon! Best Wishes, Kevin

10/10 Excelente

Harper

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice staff and very nice rooms with a beautiful country view!
Se hospedó 1 noche en agosto de 2022
Respuesta de Kp el 24 ago. 2022
Thanks for the nice rating! It was a delight having you stay with us. We look forward to welcoming you back again soon! Best Wishes, Kevin

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, comodidad de la habitación
This is the place to stay when visiting Wisconsin
Crossroads is the best kept secret in Wisconsin. You don’t have to stay in Lake Geneva in those overprice hotels stay a few miles out enjoy clean and comfortable motel. I shouldn’t be saying this because I’d like to keep this place all to myself. It’s wonderful! Five stars
Se hospedó 1 noche en agosto de 2022
Respuesta de kevin el 12 ago. 2022
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A great place to stay
This is my favorite place to stay. The owner is a very nice man and it’s quiet, peaceful and a hidden gem. I absolutely love going to this place and will continue to do so. If you’re looking for a quick getaway up to Wisconsin this is the place for you.
Se hospedó 1 noche en agosto de 2022
Respuesta de kp el 12 ago. 2022
Thank you so much for taking time to share your experience at our accommodation, it means a lot to our staff. We are looking forward to see you back soon.

2/10 Terrible

Christopher

Viajó por negocios
No le gustó: Personal y atención
this place has rude staff and I refused to stay there I want a refund
Se hospedó 1 noche en julio de 2022

8/10 Bueno

M

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff. Quick in and out. No hassles
Se hospedó 1 noche en julio de 2022
Respuesta de Kp el 15 jul. 2022
Thank you so much for taking time to share your experience at our accommodation, it means a lot to our staff. We are looking forward to see you back soon.

8/10 Bueno

Sal

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed at the crossroads motel after seeing a concert at Alpine Valley,was a 10 min ride to the venue.Overall was a nice and convenient place to staff.Would stay there again..
Se hospedó 1 noche en julio de 2022
Respuesta de Kp el 15 jul. 2022
Thank you so much for taking time to share your experience at our accommodation, it means a lot to our staff. We are looking forward to see you back soon.

10/10 Excelente

Julie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nicely decorated room with great amenities!
Se hospedó 2 noches en julio de 2022
Respuesta de Kp el 14 jul. 2022
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We were frustrated initially when we discovered the ice machine was not functional, then finding the remote would not work with the TV. After manually turning on the TV, we were eventually able to navigate channels. In each case, the manager was most responsive & accommodating, going out for ice, & explaining the difficult transition to smart TVs with problems that entailed. We’ve stayed here many times & will certainly return... just frustrating after a long day to have the annoyance of expected & assumed services unavailable.
Se hospedó 1 noche en junio de 2022
Respuesta de Kp el 14 jul. 2022
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

8/10 Bueno

Brian

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like the location. Its a great place for anyone traveling with pets. Would stay here again
Se hospedó 1 noche en junio de 2022
Respuesta de Kp el 22 jun. 2022
Thanks for the nice rating! It was a delight having you stay with us. We look forward to welcoming you back again soon! Best Wishes, Kevin