Hi Patricia,We get inspired by the great feedback and comments we receive from the guests like you! Our Team thanks you for your support and are so glad we were able to provide you with such a wonderful experience. We assure you the best of our services at all times.

Hi Mauricio,We sincerely apologize for the cleanliness issues you encountered during your stay. Maintaining a clean and comfortable environment for our guests is a top priority, and it's disheartening to hear that we fell short of this standard during your visit. We understand the importance of a clean room and bathroom for a pleasant stay, and we apologize for any inconvenience this may have caused you. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved experience in the future.

Hi Carolina,We are truly sorry to hear about the multiple issues you encountered during your stay with us. Your experience does not reflect the high standards of service and comfort we aim to provide. It is unacceptable that you experienced poor service at the reception, connectivity issues with the neighbouring room, unsatisfactory hygiene standards, a malfunctioning television, and excessive noise from the climate control system. Please rest assured that we take your feedback seriously, and we will address each of these issues with our team to ensure they are rectified immediately. We hope to have the opportunity to regain your trust in the future.

Hi Carlos,We regret that your experience did not meet your expectations. We value your feedback and would appreciate any specific details you can provide about what went wrong. Your input is important to us, and we genuinely hope for the opportunity to improve in the future.

Hi Oscar,Thank you for taking the time to share your feedback with us! We are glad to know that we exceeded your expectations. Looking forward to hosting you again soon!

Hi Oscar,We appreciate your wonderful feedback! It is always a delight to hear positive experiences from guests like you. Please visit us again soon!

Hi Juan,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

Hi Yeimy,We sincerely apologize for your experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

Hi Fernando,Thank you for reviewing us. We are glad you enjoyed our delicious breakfast. It was a pleasure hosting you, and we look forward to your next visit

Hi Diana,Thank you so much for the lovely 5-star rating about your stay with us at our property. We are delighted to know that you had a fantastic experience and cannot wait to host you again soon!

Hi Luis,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

Hi Fernando,Thank you for taking the time to share your feedback with us! We apologize for the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

Hi Jorge,Our team are glad to see an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

Hi Fernando,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

Hi Luis,I'm sorry to hear that you've given us a 1- rating. Could you please provide more details about your experience with us so we can better understand the reason for your low rating and work towards improving our services? Thank you for your feedback.

Hi Arturo,I apologize for the inconvenience faced by you regarding the breakfast and other issues. We have notified our kitchen team and have taken necessary steps like retraining our kitchen staff to make the best breakfast in the area. We are confident that you will see the change on your next visit.

Hi Karen,Our team sincerely apologize for your experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

Hi Olivia,We are glad you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

Hi David,It is saddening for us that we are not meeting your expectations. Please note that your concerns have been passed on to the concerned teams. We will hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!

Hi Tanya,We appreciate your wonderful feedback! It is always a delight to hear positive experiences from guests like you. Please revisit us soon!

We are sorry for the issues during your stay rest assured we have taken every measure to ensure it does not happen again we hope to see you again for a much better experience.

Hi Alejandra,Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

i am sorry about the inconveniences during your stay our housekeeping was short staffed which is still not an excuse if you can give me the check in and check out days i can look into these other reservations and get the issue resolved.

We are pleased to hear that you enjoyed your stay with us and we look forward to seeing you again.

We are pleased to hear you enjoyed your stay we look forward to seeing you again.

We are please to hear your enjoyed your stay and we look forward to seeing you again.

We are pleased to hear you enjoyed your stay and we look forward to seeing you again.

We sorry to hear you did not have a perfect stay any feedback you can provide helps us to ensure a perfect stay every time we hope to see you again for a much better experience.

We do apologize for the inconveniences during your stay rest assured we have spoken with our housekeeping and staff and will be enforcing stricter cleaning policies to ensure a perfect stay for you we hope you will come again for a much better experience.

We are sorry to hear your stay was not a prefect one anything we can do to improve is very helpful we hope to see you again for a much better experience.

We are pleased to hear you had a wonderful stay and we look forward to seeing you again soon.

We apologize for the inconveniences during your stay any feedback you can provide will help us to improve.

We apologize but there is only one manager and that is me i am in from 7a-5p everyday, as for the cleaning we do apologize but we also have an insert inside our key card cover stating our housekeeping is by request the night before i do apologize for the inconvenience i will remind my front desk to mention that.

Any thin we can do to improve We try to make every stay a perfect stay we hope you will come back again for a perfect experience.

We are still fixing things around the property we do thank you for patience we are working still to improve.

We are so pleased to hear you had a perfect experience we hope to see you again soon.

We are pleased to hear that you had a wonderful stay and we look forward to seeing you again.

We apologize that your stay with us was not perfect stay any feedback you can provide us will help us to improve the property and future stays.

We apologize for the issues you experienced during your stay rest assured we have made housekeeping aware of the issues and it will not happen again.

We are pleased to hear you enjoyed your stay though any feedback you can provide will help us to ensure your next stay isa perfect one.

We are sorry to hear you did not have a pleasant experience any feedback on how we can improve is much appreciated and used to make the next stay a perfect one.

We are sorry to hear you did not have a perfect experience any feedback on how we can improve is much appreciated and used to make the next stay a perfect one.

We do apologize for the bathtub rest assured we did get that fixed and your next stay will be perfect.

We are pleased to hear you had a wonderful experience we look forward to seeing you againsoon.

We are pleased to hear that you had a pleasant experience anything we can do to make the stay better for you next time we will use it make your next stay perfect.

We apologize for the inconvenience you experienced rest assured we are working to get that fixed to make your next stay a perfect one.

the deposit does take at most 7 business days to process and return to the card, as for our property we are working to update and give the hotel an even better look and experience.

We do apologize for the inconveniences you experienced during your stay rest assured we are taking the appropriate measures to ensure your next stay is a perfect one.

We apologize for the issues you experienced rest assured the issues have been addressed and will not be an issue in the future.

We are pleased to hear that your had a pleasant experience with us and we hope to see you again.