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Opiniones sobre Matinloc Island Resort

4.5 out of 5
Matinloc Island Resort
Matinloc Island, El Nido, Mimaropa

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 142 de 246 opiniones" "
Evaluación: 8 - Bueno. 64 de 246 opiniones" "
Evaluación: 6 - Aceptable. 18 de 246 opiniones" "
Evaluación: 4 - Mediocre. 15 de 246 opiniones" "
Evaluación: 2 - Terrible. 7 de 246 opiniones" "

9,4/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Andrea

Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect dreamy stay on a semi private resort to have a couple of days in addition to a longer stay in El Nido (in the mai island). Wouldn't suggest to spend your whole holiday there
Se hospedó 2 noches en mayo de 2024
Respuesta de Reservations Team el 9 may. 2024
Dear valued guest, Thank you for choosing to stay at Matinloc Resort. We are delighted to hear that you enjoyed your time with us. Your satisfaction is our top priority, and we strive to create memorable experiences for all our guests. We appreciate your positive feedback and are thrilled that we could contribute to making your El Nido visit enjoyable. We look forward to welcoming you back to Matinloc Resort during your next trip to El Nido. Please do not hesitate to reach out if there is anything we can do to enhance your experience further. Thank you once again for choosing Matinloc Resort. We can't wait to see you again soon! Best regards, Matinloc Resort

10/10 Excelente

Paul

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente si te quieres desconectar de la sociedad y relajarte
Se hospedó 3 noches en marzo de 2024
Respuesta de Reservations Team el 24 abr. 2024
Dear valued guests,Warm greetings from Matinloc Resort!We extend our heartfelt gratitude to you for choosing to stay at our resort during your recent visit. It was a pleasure to have you as our guest, and we sincerely appreciate the opportunity to accommodate you.Ensuring an exceptional experience for our guests is our utmost priority, and your satisfaction means the world to us, and receiving positive feedback from our valued guests inspires us to continually enhance our services and facilities.Thank you once again for choosing Matinloc Resort. It was a pleasure to host you, and we look forward to welcoming you back in the future.Please feel free to contact us for your next visit.Warm regards,Matinloc Resort

10/10 Excelente

Nancy Carolina, Villahermosa

Le gustó: Limpieza, estado de la propiedad e instalaciones
Very Nice place to be
Se hospedó 3 noches en marzo de 2024
Respuesta de Reservations Team el 9 may. 2024
Dear valued guest, Thank you for choosing to stay at Matinloc Resort. We are delighted to hear that you enjoyed your time with us. Your satisfaction is our top priority, and we strive to create memorable experiences for all our guests. We appreciate your positive feedback and are thrilled that we could contribute to making your El Nido visit enjoyable. We look forward to welcoming you back to Matinloc Resort during your next trip to El Nido. Please do not hesitate to reach out if there is anything we can do to enhance your experience further. Thank you once again for choosing Matinloc Resort. We can't wait to see you again soon! Best regards, Matinloc Resort

8/10 Bueno

Esteban

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Un paraje precioso y unas vistas maravillosas. El servicio y la limpieza excelentes. El único pero, sería no disponer de bebidas alcohólicas.
Se hospedó 2 noches en mayo de 2019
Respuesta de Don el 29 may. 2019
Fue un placer servirte. Realmente aprecio que te tomes el tiempo para compartir tus comentarios con nosotros. ¡Esperamos que vengas a vernos pronto!

6/10 Aceptable

Cliente verificado

No le gustó: Personal y atención, comodidad de la habitación
Se hospedó 4 noches en octubre de 2018
Respuesta de Manager el 16 oct. 2018
Dear Valued Guest, Thank you for sharing your thought regarding your stay with us. Have a great day

6/10 Aceptable

Javier

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Would not cme back
Very nice rooms. Awfull food. No alcohol sold! Bad connectivity with el nido. Extremely overpriced. Not worth it. Tours cost 2 times what they cost at el nido.
Se hospedó 3 noches en enero de 2018
Respuesta de Naz el 25 ene. 2018
Dear Mr. Javier, Thank you so much for taking the time to share your comments here on Hotels.com. Your valuable comment(s) will be shared with team. We have signed with one of the main internet provider to improve quality of the internet and phone signal in the island (still on process). Also, our culinary team is in process of developing and improving the quality of the food in order to serve better quality. Thank you for staying with us. Best Regards, Naz Cruzado

10/10 Excelente

jaime

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gran eleccion
El staff es muy atento y amable, son un 10! El lugar es idílico! El problema es que tienes que comprar el alcohol el el pueblo ya que ellos no tienen! El restaurante está muy bien pero no hay más opción! Los tours merecen la pena! No lo dudéis!

8/10 Bueno

Sergio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Relax
Muy lindo lugar. Todo estuvo muy bien. Podrían ofrecer algún servicio de comidas más incluido en el precio, que es elevado.

10/10 Excelente

Nicolas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Que buena experiencia
De ensueño

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Eduardo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

4/10 Mediocre

Michael

Se hospedó 2 noches en abril de 2024

4/10 Mediocre

Michael

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
An incredible resort but unfortunately paid for 2 Signature Suites and one was completely different than the other. Not sure how a tree house room is considered a suite and paid the same price for the other room which was 2 times bigger.
Se hospedó 3 noches en abril de 2024
Respuesta de Reservations Team el 24 abr. 2024
Dear valued guest, Warm greetings from Matinloc Resort!Thank you for choosing Matinloc Resort for your recent stay. We sincerely apologize if your experience did not meet your expectations. Your feedback is incredibly important to us, and we have taken note of all your concerns. Rest assured, we are committed to making improvements to our services and amenities to ensure a better experience for all our guests. We hope to have the opportunity to welcome you back to Matinloc Resort during your next visit to El nido Palawan. Your satisfaction is our utmost priority, and we would be delighted to have the chance to exceed your expectations in the future. Thank you once again for your valuable feedback. Warm regards, Matinloc Resort

10/10 Excelente

Niole

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was exceptional. If you want a true getaway from it all this place is it. Not much to do but sit at the beach, swim in the ocean, or in the two pools. Wish there were more dining options on site, but the smoothies and juices were excellent!
Se hospedó 4 noches en marzo de 2024
Respuesta de Reservations Team el 24 abr. 2024
Dear valued guests,Warm greetings from Matinloc Resort!We extend our heartfelt gratitude to you for choosing to stay at our resort during your recent visit. It was a pleasure to have you as our guest, and we sincerely appreciate the opportunity to accommodate you.Ensuring an exceptional experience for our guests is our utmost priority, and your satisfaction means the world to us, and receiving positive feedback from our valued guests inspires us to continually enhance our services and facilities.Thank you once again for choosing Matinloc Resort. It was a pleasure to host you, and we look forward to welcoming you back in the future.Please feel free to contact us for your next visit.Warm regards,Matinloc Resort

6/10 Aceptable

Christopher

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Pro: - Die Lage ist einmalig gut - Sehr schöner Strand Contra: - Schlechtes, überteuertes Essen - schlechtes Preis Leistungsverhältnis, selbst Wasser kostet extra
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Marisa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet and private, beautiful architecture and wonderful staffs
Se hospedó 4 noches en marzo de 2024
Respuesta de Reservations Team el 24 abr. 2024
Dear valued guests,Warm greetings from Matinloc Resort!We extend our heartfelt gratitude to you for choosing to stay at our resort during your recent visit. It was a pleasure to have you as our guest, and we sincerely appreciate the opportunity to accommodate you.Ensuring an exceptional experience for our guests is our utmost priority, and your satisfaction means the world to us, and receiving positive feedback from our valued guests inspires us to continually enhance our services and facilities.Thank you once again for choosing Matinloc Resort. It was a pleasure to host you, and we look forward to welcoming you back in the future.Please feel free to contact us for your next visit.Warm regards,Matinloc Resort

10/10 Excelente

VIOLETA

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Secluded, private resort, luxurious rooms just feet from the ocean, beach faces east for gorgeous sunrises
Se hospedó 5 noches en febrero de 2024

6/10 Aceptable

Matthew

Le gustó: Limpieza, personal y atención
the good and the bad
The good: - beach access is great with some decent snorkelling - scenery/views are gorgeous - large rooms - nice to be on a private island - resort staff is exceptional! The less good: - it is expensive to go visit the town of El Nido while on the resort. It's 2,000 Pesos for 2 people if a boat is already scheduled for guest departures/arrivals, and if not it's 10,000 Pesos. - their island tours are very expensive. We paid 25,000 Pesos (including service fees) for two of us; if we had booked this from El Nido town it would have been 10-13,000 Pesos (including service fees). - the restaurant is mediocre, expensive for the Philippines. - there were renovations happening during our stay to prepare for a VIP guest and for Lunar New Year. It was two days of loud "sound testing" with huge speakers, and constant pounding and sawing to install equipment.
Se hospedó 5 noches en febrero de 2024

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very Quiet Place To Stay
Se hospedó 7 noches en febrero de 2024

10/10 Excelente

Ashley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfection
Fantastic stay. Everything was amazing and the staff were so helpful and attentive. The views are incredible. Couldn't fault it.
Se hospedó 4 noches en enero de 2024
Respuesta de Don el 3 feb. 2024
Dear Ashley,Thank you for your kind words! We're thrilled to hear that you had a fantastic stay, found everything amazing, and experienced attentive and helpful staff. The incredible views are indeed a special touch. Your positive feedback means a lot to us. We look forward to welcoming you back for another wonderful experience.Best regards,

10/10 Excelente

Jonathan

Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Samuel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing. Incredibly attentive staff, beautiful and LARGE room, and most important all, stunning beauty. As many others have noted, it's a dry resort and they don't sell alcohol on premises, so if you want to drink just get some drinks to bring in El Nido.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Mel

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Reynae

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was relaxing and peaceful. I loved being able to walk out of the villa and beach a few feet away or listen ti the waves from the fromt room.
Se hospedó 4 noches en noviembre de 2023

6/10 Aceptable

Tahlia

Le gustó: Limpieza, personal y atención
Matinloc island is stunning and the staff are really friendly at the hotel. However, the property does need some renovations. There were broken boards around the pool and the building my room was in seemed to be “abandoned” on the floors above. It was strange that just the bottom floor rooms were complete and upstairs was neglected. My toilet dripped and would wake me up. I asked if this could be looked at but it wasn’t. My AC also stopped working for the last night. Also the food was a let down. With only one restaurant, it was disappointing that the food was really not a highlight. Breakfast was a buffet but was cold and had flies over the open food. Lunch and dinner had similar menus but overall weren’t enjoyable. I understand being on a private island has restrictions but it was disappointing. The no alcohol didn’t bother me at all and many other guests brought their own. Overall a stunning location with friendly staff but I wouldn’t necessarily recommend based on the reasons above.
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Rowel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

John

Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The setting was beautiful. It reminded me of fantasy island. The was excellent. Just pick alcohol before you get on the boat in case you want to drink.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Maria Teresa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Serene and cozy. Not crowded place to enjoy your vacation.
Se hospedó 4 noches en agosto de 2023

10/10 Excelente

Melinda

Viajó con su familia
First the staff was amazing, would like to single out a couple by name, Jayson behind the front desk was so professional and understanding, Our flight was delayed and we missed the last boat, he assured my wife we will be taken cared of and still picked up and had a wonderful place to stay for the night at El Nido Beach Hotel (their sister resort). Next is Wilbur he was our tour guide for the two days we did Island tours, his patience with my son and knowledge of the area is 2nd to none, he was a pleasure to go on the tours with and 3rd is Jed he is the kindest person there is , always there to help and ask if u need anything, The Resort itself is one of a kind , had the Time of my Life. The Beach Villa we stayed at was spectacular and huge with the most beautiful view of the beach! We will definitely be back again and hope this place will be visited by tourists from all over the world… it is totally worth it! Thank you Matinloc resort staff for the best experience we will cherish for the rest of our lives…
Se hospedó 4 noches en julio de 2023

10/10 Excelente

Thomas

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en mayo de 2023

4/10 Mediocre

Pureza Dajuya

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
I like the staff. They are very friendly. The place is luxury if...only if well maintain! The pool behind the restaurant is slippery and dirty. The front pool was ok but we spotted snake by the pool! The beach has white sand but lots of seaweeds and a few garbage. My breakfast bread has hair and that night, my milkshake has styrofoam! Poor management, unfortunately.
Se hospedó 4 noches en abril de 2023

8/10 Bueno

Ferdinand

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Thank you Matinloc and staff for a wonderful experience! Special shout-out to Wilmer for making our private tour memorable. He’s also an excellent photographer! Your experience will definitely depend on your style of travel. If you’re looking for a relaxed/quiet trip, this hotel will fit well in your itinerary. If you’re looking to party and enjoy the nightlife, I would suggest a different hotel in located in El Nido itself. The only con is there’s no alcohol (subjective) and their food menu since it’s very limited, but then again, you’re in the middle of nowhere.
Se hospedó 2 noches en marzo de 2023

2/10 Terrible

DAMIR

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
HOTEL A FUIR ! PASSEZ VOTRE CHEMIN
Nous avons réservé cet hotel pour finir notre séjour aux Philippines : GROS point noir! Unique point positif : le cadre de la nature environnante sublime. Pour le reste : - On vous accueille a l'aéroport en vous disant de patienter des heures pour attendre les autres vols de la journée afin de pouvoir tous prendre le même Van vers le bateau puis vers l'hôtel : préparez vous à patienter des longues heures avant d'arriver - Les chambres sont vieillotes et semblent dater d'un autre siècle, avec une disposition des meubles plus qu'étrange - Des insectes au sol : fourmis, et autres insectes rampants - Un seul restaurant : peu importe votre commande ils reviendront vers vous pour vous dire qu'il manque un ingrédient et qu'il faut changer de repas - Si vous souhaitez vous rendre sur El Nido pour visiter ou pour participer à des tours : ne vous fiez pas a ce qui est mentionné dans la description ils n'assurent AUCUN transport en bateau vers El Nido gratuitement, un aller retour est possible pour la modique somme de 300 EUROS CHAQUE ALLEZ RETOUR ! (aucun autre bateau n'a l'autorisation d'accoster sur leur ile c'est la "politique" de l'hôtel) - Si vous voulez faire des Tours avec l'hotel : 300 euros la journée encore (le prix est de 25 euros sur El Nido pour ces mêmes tours) - Le manager est un personnage exécrable, irrespectueux et raciste. Il nous a invité à "rentrer dans notre pays". Nous sommes partis au bout de 2j sur les 5 jours, sans remboursement ni geste commercial : honteux!
Se hospedó 5 noches en marzo de 2023

10/10 Excelente

Elizabeth

Se hospedó 3 noches en febrero de 2023

10/10 Excelente

akito, Novi

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good hospitality by nice staff
Se hospedó 3 noches en febrero de 2023

4/10 Mediocre

Fernando

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Too expensive for this property. If you don’t have a tour day you don’t have nothing to do there. No hiking places, you can’t go out of property, no entertainment. The tours are more expensive than other places. Oh! I forgot! They don’t serve any alcohol beverage and when you are there you don’t have any options to buy because there are nothing around. The staff are really nice people. For us this property is overrated.
Se hospedó 3 noches en enero de 2023

10/10 Excelente

Ritchie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The place is beautiful
Se hospedó 2 noches en enero de 2023

10/10 Excelente

Christian

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones

10/10 Excelente

Maria

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Alexander

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely loved our stay at Matinloc. It’s giving “White Lotus” and coming during the down season, we felt like we had the place to ourselves for quite a bit of the stay. Great food, great spa, nice gym; make sure to do their private island hopping tours! They bring the snorkel gear and kayaks, it was such a special and intimate experience. We will be back!
Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

DUCKKYU

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2022

8/10 Bueno

IsabelleT, San Francisco, CA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What we LIKED about Matinloc resort (1) the seclusion - you're away from the hustle and bustle of El Nido Town and are pretty much in your own private paradise; (2) the beach is really nice with white sand and clear waters - though the days we were there the winds were pretty rough creating a lot of waves; (3) the amenities were nice - the pool was great, the library is a genius idea, the kayaks and snorkels are free; (4) we had an ocean view villa and it was probably the nicest hotel room we have ever stayed in. In all, it was such a RELAXING place to stay. What we DID NOT like about the place: (1) it's overpriced - like they know you're stuck on an island and have no other resources kind of overpriced (tiny bottle of lotion is $9.50 or P480); (2) the food is overpriced and not very good, and you're basically stuck with it because it's the only restaurant on the island - though I did enjoy the fish and chips. that's about the only thing I'd recommend on the menu; (3) the no booze policy is inconvenient. You can bring your own, or give cash at the front desk and give them a list and they'll go into El Nido Town and get it; the downside? (4) They only have 3 ferries a day going to and from El Nido Town. Meaning you're *fcked if you miss the last one and have to pay $200 or P10K to ask for a special ride. Overall, we really did enjoy the very relaxing atmosphere, and we would do the "remote island resort" vibe again -- it's still a toss up whether we would come back here.
Se hospedó 2 noches en febrero de 2020

4/10 Mediocre

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
I’m wasn’t made aware of no alcoholic beverages on premises. Also no type of entertainment Or music .. very little to do during the day.at the resort
Se hospedó 3 noches en febrero de 2020

10/10 Excelente

Fahd

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2020

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The exclusivity with only 30 rooms u feel like your the only 1 there
Se hospedó 7 noches en enero de 2020

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
It is an amazing place, the room amenities are fully completed, they even give you a complementary nice gift. I love this resort.
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Imelda, OKC

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful location in an island. Views are fantastic and has a small beach with white sand where you can go kayaking & snorkeling. Rooms are big and beautiful with very comfortable bed.
Se hospedó 4 noches en diciembre de 2019

4/10 Mediocre

Cliente verificado

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is a beautiful location but we cannot recommend it as the resort is very poorly managed, nothing works as promised, the management is incompetent and disorganized. The staff tries its best but cannot overcome these hurdles. The rooms are in okish condition. For the price there are better options in el nido so try to avoid this resort.
Se hospedó 3 noches en diciembre de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Staff made assurances of tour availability before arrival, but had extremely limited availability upon arrival. Was limited to expensive private tour one day and had no options on 2nd (final) day, even though emails with property stated that all tours (up to 4 options) would be available and arranged upon arrival. While the property is beautiful and the one tour I was able to schedule was lovely, I feel as though they made assurances that they couldn't deliver. Note that outside boats are not allowed onto the property and arranging tours from the El Nido town when staying here is very inconvenient (have to take a 5:30am boat (for a fee) to the mainland to arrange for 9am tour). Resort restaurant had decent food. Massage was very nice alternative when tour was not available.
Se hospedó 3 noches en diciembre de 2019

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice located, awesome beach, chrystal clear water where you can do snorkeling, kayak for free but generally More expensive. Food was not good, Service was Great
Se hospedó 3 noches en noviembre de 2019