Anna and her staff were always attentive, curteous and helpful in so many ways. When I wasn't feeling well, Anna recommended several medicinal teas and items to purchase at the pharmacy as I don't speak Spanish. She arranged for homemade soup to be brought to my room as I wasn't feeling well enough to venture out one day. She recommended several activities "off the beaten track" not found in the usual tourist guides. I felt as if I received VIP treatment and noticed all the guests were treated equally as well. Her assistant Ena was very friendly, helpful and accomodating as well. If I return again one day, this is the place I'll stay!