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Opiniones sobre Travelodge by Wyndham El Cajon

2 out of 5
Travelodge by Wyndham El Cajon
425 West Main St, El Cajon, CA

Opiniones

6,4
Evaluación: 10 - Excelente. 74 de 330 opiniones" "
Evaluación: 8 - Bueno. 73 de 330 opiniones" "
Evaluación: 6 - Aceptable. 66 de 330 opiniones" "
Evaluación: 4 - Mediocre. 51 de 330 opiniones" "
Evaluación: 2 - Terrible. 66 de 330 opiniones" "

6,8/10

Limpieza

7,2/10

Personal y atención

6,4/10

Servicios

6,2/10

Estado de la propiedad e instalaciones

6,0/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

grecia

Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team el 29 ene. 2024
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excelente

Jose Luis

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Hola. Aunque la propiedad es muy sencilla y austera y no cuenta con elevadores por la categoría , fue muy acogedora , el personal es demasiado amable. Max el de recepción fue muy gentil con nosotros a diferencia de otros lugares donde nos han recibido, igual las personas de aseo y limpieza. Mejoraría a lo mejor un poco la decoración pero la verdad está increíble por el precio y lo que te ofrece que era un lugar para poder descansar de nuestras actividades . Sin duda alguna regresaría sin pensarlo
Se hospedó 4 noches en diciembre de 2023

2/10 Terrible

antonio

Se hospedó 2 noches en noviembre de 2023
Respuesta de Customer Care Team el 14 dic. 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excelente

Patricia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Hugo

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
Fue muy bien agradable me gusto buen servicio
Se hospedó 1 noche en febrero de 2021
Respuesta de management el 6 feb. 2021
Thank you for taking the time to review our hotel. We sincerely appreciate your business and your feedback

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy sucio mal servicio parece que nunca limpian sucias las sillas el piso sucio el baño da asco y mucho ruido en la noche
Se hospedó 1 noche en diciembre de 2018
Respuesta de management el 12 dic. 2018
Thank you for taking the time to review our hotel. We are very sorry to hear that you were not satisfied by our services. We apologize for the issues you have experience at our hotel. It's our hope that if your travels bring you back to the area, you will stay with us again so that we may impress you on every level.

8/10 Bueno

sergio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
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Se hospedó 1 noche en noviembre de 2018
Respuesta de Management el 5 dic. 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Cliente verificado

Habitación no tan limpia e impregnada de olor a cigarro, a pesar de decir “no fumar”
Se hospedó 1 noche en noviembre de 2018
Respuesta de management el 26 nov. 2018
We apologize for the less than satisfactory stay you experienced with us recently. We want our guests to enjoy their stay and have a memorable time with us. We will make extra efforts to work on the deficiencies you identified. Thank you for your feedback, and we do hope you will stay with us again soon.

6/10 Aceptable

julio, calexico ca

Le gustó: Limpieza, personal y atención, comodidad de la habitación
No seleccionar area de fumadores. Olor muy fuerte. En lo general ubicacion del hotel buena y segura
Respuesta de Guest Experience Team el 19 may. 2017
Hi Julio, we are pleased to see that you liked our hotel overall, we hope this means that you will stay with us next time you are in the area!

6/10 Aceptable

maria concepcion

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel limpio y comodo, muy bien para su precio
El hotel esta muy bien en cuestion en relacion con su precio. La zona no es la mejor, pero fue una noche muy tranquila y sin problemas.

10/10 Excelente

Marisol

Le gustó: Personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 27 mar. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Quiet relaxing stay
Nice senic room. Staff was very nice and friendly. No issues they dont bother you. Might be a older mottel but room was clean
Se hospedó 1 noche en enero de 2024

10/10 Excelente

lisa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect location centrally located. Near shopping apparel and groceries. Cute shops and late night cocktails
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Tammy

Viajó por negocios
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Care Team el 10 ene. 2024
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

6/10 Aceptable

Richard

The hotel was adequate but some guest had a barking dog which was surprising and annoying. Several homeless on and around the hotel I will be skipping this location next visit to El Cajon.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Gerhard

No le gustó: Personal y atención, estado de la propiedad e instalaciones
extremely run down.
Se hospedó 4 noches en diciembre de 2023

2/10 Terrible

Vincent

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Terrible don’t book
No hot water dirt on headboard sheets had stains and blood on the curtains
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was attentive to my needs. Very friendly.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Brian

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
When you look up this property online it’s deceiving. It looks decent from the pictures and they charge more than surrounding motels, making one think that it’ll be a nice place. It is not. This place was disgusting. Left over spilt beer next to the refrigerator, sheets and blankets were gross, I didn’t want to get in the shower without shower shoes on. Luckily we brought our slippers to wear around the room. People were running around the balconies and slamming doors till around 3am. Over all it was terrible.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Jan

Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Care Team el 14 dic. 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 Bueno

Alex

Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Care Team el 18 nov. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

Alex

Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Care Team el 18 nov. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

Duane

Viajó por negocios
Le gustó: Comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Care Team el 18 nov. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 Mediocre

Gloria

Viajó con su familia
No le gustó: Personal y atención
Awful
The room was okay not the best but okay I still had to wipe down the bathroom a bit; when I booked it it said breakfast included and there was nothing and the clerk did not want to answer any questions; so we just checked out the next day and left.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Brian

Viajó con su familia
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Care Team el 4 oct. 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

2/10 Terrible

Maria

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Care Team el 12 sept. 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

6/10 Aceptable

judith

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Motel fine but area sketchy
The area was a bit sketchy but it wasn’t the motel’s fault. The room was fine and the bed comfortable.
Se hospedó 1 noche en julio de 2023

4/10 Mediocre

Roger

Viajó por negocios
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No coffee machine or kleenx available. No hair dryer. The placed smelled of stail tobacco smoke. It is located around a vast amount of homeless people. I did not gee save walking 1 blocks to a Jack n Box.
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Yvette

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Run !! Do not stay here. I rented a room yesterday and I left 10 mins in. The front desk person didn’t make me feel safe, his conversation was inappropriate. He also had given me a key to my room and when I grabbed my bags from my car and began to walk up stairs to my room he was already up there waiting on me and opened the door for me with his universal key, I didn’t ask for help, it was creepy, he gave me a corner room when I walked in the window was all the way open with no screen, there was burns on the furniture and bedding, it smelled terrible and the door hinge was loose, there was a lot of random people outside, people driving up, it’s obvious that many of these people were on drugs, I am not from the area and I was there with my cousin who was going to have surgery the following morning at a nearby hospital. I was there for 10 mins and my instincts kicked in to get the hell out of there, we didn’t feel safe!! I hope Expedia reads this review and gives me a refund.. I had to pay another $180 to stay at holiday inn. I also hope they take this hotel off there site as an option to stay, it’s not far to the people who are not familiar with the area to have to pay this money to stay at an unsafe hotel.
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Kari

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Sketchy
Needed a place to lay our heads after a long day at a softball tournament. Expensive nightly rate, bad area, people sleeping along the sidewalk and in abandoned cars in the parking lot, room is run down and dingy, No one available at the front desk to check out, mattresses were hard as rocks. Clueless why I paid $300 for this room. Nowhere near the beach or in any desirable neighborhood.
Se hospedó 2 noches en julio de 2023

4/10 Mediocre

Deborah, Laguna Beach

Se hospedó 1 noche en julio de 2023
Respuesta de Customer Care Team el 24 ago. 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 Terrible

Albert

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Staff was using bug spray when we checked in. The made a copy of my driver's license- he stated that it is CA law. The room was 82 degrees when we walked in. There is a hole in the bathroom ceiling where a light used to be. The pictures and reviews on your website are misleading of what the property actually is. I will be calling you for a refund.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Pricilla

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I just stayed one night but I achieved the quiet and peaceful stay I was looking for.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Mukti

Se hospedó 1 noche en julio de 2023
Respuesta de Customer Care Team el 24 ago. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bueno

David

Le gustó: Limpieza
Se hospedó 1 noche en julio de 2023
Respuesta de Customer Care Team el 4 jul. 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

4/10 Mediocre

Thomas

Viajó con su familia
Le gustó: Limpieza, personal y atención
The manager was wonderful and very accommodating. 4 police cars showed up and entered a room near us at night. Freaked us out a bit. Not a nice area, but if this is where you need to be, then it is what it is. Crazy expensive for the location
Se hospedó 2 noches en junio de 2023

6/10 Aceptable

Mark

Viajó por negocios
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Gang trouble in area.
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Maria

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Noisy during the night. They allow pets. We heard dogs barking most of the night. Shampoo bottle in shower was empty, I normally travel with my own products, but this was an emergency trip. Mattress and frame were sitting on metal box, frame stuck out too far. Hit my knees several times. They have security in the parking lot at night. Not sure if this is a positive or a negative. The area seems okay.
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Laquisha

Se hospedó 1 noche en junio de 2023
Respuesta de Customer Care Team el 4 jul. 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 Bueno

Felix

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They were very nice at the front desk
Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

Jessica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I feel I paid too much for so many minor fixes
ISSUE 1) While I'm outside smoking a stranger walks up and offered me $5 to let him shower in my room, ugh, very scary. ISSUE 2) I'm a female who's checking in alone the room has 1 of the 2 windows BARRED. The window is in the bathroom, tiny, and on second floor FACING THE ROOF A EMPTY BUILDING. Should she feel safe? ISSUE 3) I paid $130 for 1 night on a Thursday and their credit card machine was down, I had to walk to the store around the corner. I saw it when I was dropped off. When I got back the hotel clerk asked if they had an ATM because he never knew. ISSUE 4) After I got off work I stopped at the front to ask for clean towels, when the maid brought them she started had me put them down outside the door. She started counting dirty towels 1 by 1, like she had an attitude because she had to do it. After she gave me only the clean ones that matched the dirty ones about how many towels I returned and how many she can give me.That was unnecessary and she was out of line. If it's such a big a deal for 1 towel then when I asked for a new set that should've been made clear. Now idk if this place is packed for holidays and/or weekends but I know it's expensive and they should make investments in things like a shampooer with detachable parts for the curtains; some toilet seats; get new windows. If this place was cheap I would understand. But I have to deal with it and for $130/night. Like a guy really walked up and offered me $5 to shower in my room, not ok
You can tell the toilet seat was painted over and now it looks like the paint is peeling off 😞
There are rips in the curtain and valance is stained 😒
There are bars on the bathroom window AND IM ON THE SECOND FLOOR 😐
Se hospedó 1 noche en noviembre de 2022

2/10 Terrible

Curtis

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó por negocios, Viajó con su familia, Viajó en grupo
No le gustó: Personal y atención
We booked this hotel with hotels.com when we arrived the woman rudely told us that they have no rooms available for us and that they overbooked the rooms. By the time we figured this out all the hotels were sold out. We didnt actually find and get into a room until 5am the next morning. They tried to book me into a horrible hotel for the same price i was paying at a nicer hotel. Then when i got there the hotel charge me another $100 early check-in rate. Hotels.com did nothig to compensate me for their error. I will be checking the reviews to make sure mine was posted.
Se hospedó 1 noche en noviembre de 2022

2/10 Terrible

Jasmine

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Roaches
Hotel had HUGE roaches, will never stay here again.
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Javetta

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice and quiet
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Jose

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This motel is great easy to get to from the trolley. It's on a well lite road and the room has lots of lights.
Se hospedó 1 noche en septiembre de 2022

2/10 Terrible

Robert

Se hospedó 1 noche en septiembre de 2022
Respuesta de Customer Care Team el 30 sept. 2022
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 Terrible

Marvis

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
Not accessible
Se hospedó 1 noche en julio de 2022

2/10 Terrible

Charvella

Viajó con su familia, Viajó con mascotas
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
not good pick . could never stay there again
Se hospedó 1 noche en mayo de 2022

6/10 Aceptable

victor

Not a great place, heavy smoke smell, too much noise
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Camryn

Se hospedó 1 noche en marzo de 2022
Respuesta de Customer Care Team el 28 mar. 2022
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team