Bar (en la propiedad)

Opiniones sobre Hótel Valaskjálf

3 out of 5
Hótel Valaskjálf
Skogarlondum 3, Egilsstaðir

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 83 de 210 opiniones" "
Evaluación: 8 - Bueno. 89 de 210 opiniones" "
Evaluación: 6 - Aceptable. 27 de 210 opiniones" "
Evaluación: 4 - Mediocre. 5 de 210 opiniones" "
Evaluación: 2 - Terrible. 6 de 210 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

8,0/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sarune

Se hospedó 1 noche en enero de 2024
Respuesta de Veliche el 9 ene. 2024
Dear Sarune,Your positive review means the world to us! It's heartwarming to know that our efforts to provide top-notch service didn't go unnoticed. We strive to make each guest feel like part of our extended family, and your compliments affirm that we're on the right track. We eagerly await your return.

8/10 Bueno

Fernando

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nos costó un poco encontrar la entrada a recepción ya que, dependiendo de donde aparques, lo primero que ves es el restaurante y las salas de congresos. Las instalaciones tienden a estar un poco anticuadas ya, pero resulta práctico y cómodo. Situado dentro de la ciudad y bien comunicado para entrar y salir. El desayuno estaba bien. Quizás un poco caro visto en conjunto.
Se hospedó 1 noche en agosto de 2023
Respuesta de Igor S. el 7 sept. 2023
Dear Fernando,We really do appreciate your review!We're also thankfull for your generous feedback, as it helps us to improve our performances and to deliver a high standard service for the future guests.Kindest regards,

10/10 Excelente

Elena

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente. Recomendado.
Las habitaciones están muy bien. Dispone de un restaurante muy cómodo. Desayuno TOP. Me dejé olvidada una bolsa con pertenencias personales: ropa interior, pendientes de valor, dinero y pasaporte. Llamé y lo tenían! Me lo enviaron por avión a Reykjavík. TODO estaba, no faltaba nada. Servicio FANTÁSTICO. La persona que gestionó la incidencia fue muy profesional. - La moqueta de los pasillos estaba muy deteriorada y sucia. Son zonas de nieve y esto estropea estos materiales.
Se hospedó 1 noche en febrero de 2023
Respuesta de Tina el 26 feb. 2023
Dear Elena,Thank you fro choosing our hotel and or taking the time to write a review. We are so glad to hear that you enjoyed your stay since we work hard to exceed guests' expectations.We look forward to welcoming you back to our hotel at any time!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención
Excelente servicio, buen restaurante, habitación cómoda
Se hospedó 1 noche en septiembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
El hotel es lo que esperaba solo que el restaurante esta en remodelación lo cual fue un problema.
Se hospedó 3 noches en marzo de 2019

10/10 Excelente

Blanca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estancia agradable
Estuvimos muy bien
Se hospedó 1 noche en julio de 2018
Respuesta de Hjörtur el 9 ago. 2018
Hi, thank you for your good review, we appreciate it.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice staff. Good food. Proffesional
Se hospedó 1 noche en abril de 2018
Respuesta de Hjörtur el 8 may. 2018
Thank you for your review. It is highly appreciated.

10/10 Excelente

Martín

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel! Muy buen desayuno ;)
Excelente hotel y atención. La habitación súper cómoda con muy linda vista. Muy buen desayuno. Súper recomendable.
Respuesta de Hjörtur el 5 abr. 2018
Thank you for your review. We appreciate it :-)

8/10 Bueno

Gustavo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen hotel
El hotel es muy cómodo y su desayuno muy rico y variado. Queda muy cerca de la vía 1 y está en camino de godafoss
Se hospedó 1 noche en septiembre de 2017
Thank you for your feedback. We apreciate it :-)

10/10 Excelente

Jennifer

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was friendly, helpful, and accommodating
Se hospedó 1 noche en mayo de 2024
Respuesta de Maria el 13 may. 2024
Dear Jennifer,We are glad you had a nice time staying withus. We hope we can accommodate you again in the future.

8/10 Bueno

Maurice

Se hospedó 1 noche en mayo de 2024
Respuesta de Sashko el 7 may. 2024
Thank you for your review. We sincerely appreciate and value your comments on areas within our apartment hotel that we believe that we can improve to enhance our guests stay. Thanks for staying with us. We do hope that we are able to welcome you back in the future.

6/10 Aceptable

Monica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Igor M. el 23 abr. 2024
Dear Monica,Thank you for your recent review. We’re so glad you were able to visit us. We hope you’ll have a chance to come back soon.

8/10 Bueno

parthiv

Viajó con su familia
Not great condition for price
Se hospedó 1 noche en abril de 2024
Respuesta de Igor M. el 5 abr. 2024
Dear Parthiv,Thank you for sharing your feedback with us. We're truly sorry to hear that you didn't find the condition of our accommodations to be up to your expectations relative to the price. Your feedback is invaluable to us, and we will certainly take it into consideration as we continue to improve our offerings. We do hope to welcome you again in near future.

10/10 Excelente

danny

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice dinner, breakfast buffee and views!
Se hospedó 1 noche en febrero de 2024
Respuesta de k el 4 mar. 2024
Dear Danny,Thank you for staying with us!We are glad you liked and enjoyed your stay with us, your happiness is our pleasure.We are looking forward to welcoming you again in the future!Kindly,Klimentina

8/10 Bueno

Erik

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en diciembre de 2023
Respuesta de Katerina el 12 dic. 2023
Dear Erik, thank you for your feedback. We are glad that you enjoyed your stay with us and we look forward to welcoming you again. Best regards,

8/10 Bueno

Kristie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Restaurant on site has great food, happy hour 🎉 Great complimentary breakfast. Rooms are older but still great and cleaned well. Very happy with our stay!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Veliche el 9 dic. 2023
Dear Kristie,Thank you for taking the time to send us a review, we appreciate it. We are glad you had a good stay and liked the accommodation. We hope that you will visit us again someday when in Iceland. Best Regards,

10/10 Excelente

Magnus

Se hospedó 1 noche en noviembre de 2023
Respuesta de Marie el 23 dic. 2023
Dear Magnus,Thank you for taking the time to review us.We are glad that you enjoyed your stay and had a positive experience during your stay with us.We hope that we will have the chance to host you again soon.Kind regards,

8/10 Bueno

Roel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tanja el 24 nov. 2023
Dear Roel, thank you for your review and thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.

10/10 Excelente

Ian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
overnight
great overnight stop
Se hospedó 1 noche en septiembre de 2023
Respuesta de Vladimir el 5 oct. 2023
Dear Ian,Thank you for your kind words :)We would love to host you again!Best regards,Vladimir

10/10 Excelente

Holly

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Firstly I’d like to thank the wonderful staff at this hotel for the lovely birthday surprise for my Fiancé when we arrived, you went above and beyond! The lady that checked us in was lovely, helpful and we didn’t have to wait long. Room was on the smaller side but had everything we needed for 1 night on our road trip - clean and comfortable. Breakfast was basic (same as most in Iceland) but plenty to fill you up and constantly replenished. Good location, lovely pizzeria and brewery a short walk away. Ample walking. Would stay again, thank you!
Respuesta de Ivana el 3 oct. 2023
Dear Holly,Thank you so much for the perfect score and your kind words. I will relay your message to my colleague at the reception, it will bring her happiness We are all happy to have been small parts of your adventure in Iceland. We wish you many safe travels!

6/10 Aceptable

Sungjun

Viajó con su familia
Se hospedó 1 noche en septiembre de 2023
Respuesta de Igor S. el 22 sept. 2023
Dear Sungjun,We really do appreciate your review!We're also thankfull for your generous feedback, as it helps us to improve our performances and to deliver a high standard of service for future guestsbest regards,

10/10 Excelente

Nadine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Simple hotel but exactly what we wanted. Very clean and friendly staff. Included breakfast was great!
Se hospedó 1 noche en agosto de 2023
Respuesta de Igor S. el 20 sept. 2023
Dear Nadine,We're thrilled to hear that you had a fantastic stay with us! Your kind words mean a lot to our team, and we're grateful for your positive feedback. Thank you for choosing our property, and we hope to see you again soon!Kind regards,

10/10 Excelente

Jón Óskar

Se hospedó 1 noche en septiembre de 2023
Respuesta de Igor S. el 20 sept. 2023
Dear Jon Oskar,It's wonderful to know that we exceeded your expectations during your stay. We take pride in providing our guests with exceptional service and amenities, and we're glad that you enjoyed everything. We hope to welcome you back soon!Best regards,

8/10 Bueno

Ken

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Igor S. el 15 sept. 2023
Dear Ken,Thank you very much for your wonderful review of your recent stay with us.Kindest regards.

8/10 Bueno

Willow

Viajó en grupo
Le gustó: Limpieza, servicios
Overall, the hotel was good. The breakfast was the best one during my trip to Iceland. The staff were friendly, and the room felt clean but had a strange smell in addition to the sulfur smell found in Iceland.
Se hospedó 1 noche en septiembre de 2023
Respuesta de K el 14 sept. 2023
Dear Willow,Thank you for taking the time to review us! Your happiness is our pleasure. We are very glad to hear that you liked your stay with us. We really appreciate all the feedback. You are always welcome.Best regards,Klimentina

8/10 Bueno

Miyuki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de K el 3 sept. 2023
Dear Miyuki,Thank you for taking the time to review us. We are very glad to hear that you liked your stay with us. We are looking forward to welcoming you again in the future.Best regards,Klimentina

6/10 Aceptable

Christie

Le gustó: Limpieza
Se hospedó 1 noche en agosto de 2023
Respuesta de Ivana el 29 ago. 2023
Dear Christie,Thank you for taking the time to send us a review. We always appreciate hearing suggestions from our guests on how to improve our services.

8/10 Bueno

Igal

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Was reasonably good
Se hospedó 1 noche en agosto de 2023
Respuesta de Sashko el 23 ago. 2023
Thank you for your review. We sincerely appreciate and value your comments on areas within our apartment hotel that we believe that we can improve to enhance our guests stay. Thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes.

10/10 Excelente

Cynthia, Hinton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice place to stay. Very friendly and helpful staff. Excellent breakfast.
Se hospedó 1 noche en agosto de 2023
Respuesta de Sashko el 23 ago. 2023
Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes.

10/10 Excelente

Jihong

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Facility is basic. Nothing special but very professional. A bit pricey. Breakfast is good.
Respuesta de Ivana el 20 ago. 2023
Dear Jihong,Thank you for the review and the great score. We are happy to hear that your stay with us was pleasant and that you enjoyed the breakfast. We hope that you will visit us again for an even better impression. We wish you many safe travels!

10/10 Excelente

Sage

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel room itself was very nice. It was the first room we have stayed at in Iceland with multiple pillows. The shower was inconsistent in its ability to stay hot, but wouldn’t go as far to say it got cold when it shouldn’t have been. Opening a window was a must, as it got a little stuffy and warm overnight. The room did not come with a mini fridge. The toilet was also not the strongest, as it required multiple flushes in some instances. The onsite restaurant was nice. It was vegan friendly, but not an abundance of options. The menu was definitely on the pricier side, but had a wide array of options for someone with an unrestricted diet. Very pretty views from rooms. Breakfast was good. There was an assortment of fruits, vegetables, meats, breads, coffee, tea, cereal, and juices.
Se hospedó 1 noche en agosto de 2023
Respuesta de Igor M. el 17 ago. 2023
Thank you so much for your wonderful review. We're thrilled to hear that you had a fantastic experience with us. It was a pleasure to have you as our guest, and we're grateful for your kind words. We can't wait to welcome you back on your next visit. Your satisfaction is our top priority, and we're delighted we could make your stay special. Best and warm wishes!

4/10 Mediocre

Kerstin

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Keine 3 Sterne -Preis Leistung stimmt nicht
Im Eingangsbereich ist ein total alter fleckiger Teppich, der stinkt Zimmer sind in Ordnung - einfach aber ok. Das warme Wasser stinkt nach Schwefel aber wenn man kaltes nimmt, ist es ok
Se hospedó 1 noche en agosto de 2023
Respuesta de Tanja el 13 ago. 2023
We take all reviews very seriously, and your feedback will help us improve for our next guest or your next visit. Kindly be informed that the sulphuric smell is due to the geothermal nature of the water. We look forward to seeing you again next time you decide to stay with us. Best and warmest wishes from our team.

10/10 Excelente

Hege

Se hospedó 1 noche en agosto de 2023
Respuesta de Igor M. el 12 ago. 2023
Thank you for choosing our hotel and for taking time to write a review!We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience and we work hard to exceed your expectations.We are looking forward to welcoming you back to our Hotel!

10/10 Excelente

Erika

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Für eine Nacht wars super.
Se hospedó 1 noche en julio de 2023
Respuesta de Igor M. el 23 jul. 2023
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us. We hope you’ll visit us again soon

10/10 Excelente

Michael

Se hospedó 1 noche en julio de 2023
Respuesta de Klimentina el 21 jul. 2023
Dear Michael,Thank you! Your happiness is our pleasure. We are glad you had a nice stay. You are always welcome.Best regards,Klimentina

6/10 Aceptable

Tom

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de Andrija el 25 jun. 2023
We're sorry that your stay with us wasn't entirely satisfactory. We will do our best to ensure that your next stay is more enjoyable.

8/10 Bueno

Avi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice hotel
Very small room, good servies, good location and good breakfast.
Se hospedó 1 noche en mayo de 2023
Respuesta de Igor S. el 18 may. 2023
Dear Avi,We really do appreciate your review!We're very happy to hear that you enjoyed your stay with us, and we're also thankfull for your generous feedback, as it helps us to improve our performances and to deliver a high standard of service for future guests.Kind regards,

8/10 Bueno

Henrique

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023
Respuesta de Tanja el 28 abr. 2023
Thank you for your review and thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.

10/10 Excelente

Magnea Maria

Se hospedó 1 noche en abril de 2023
Respuesta de Marie el 23 abr. 2023
Dear Magnea Maria,Thank you for your stay and review.We do our best to provide the best experience for our guests, so we are more than happy when we see positive feedback.Hope that one day you will come back.Best wishes,

8/10 Bueno

Kristinn

Se hospedó 2 noches en abril de 2023
Respuesta de Igor S. el 20 abr. 2023
Dear Kristinn,We really do appreciate your review!We're pleased to hear that you enjoyed your stay with us, and we're also thankfull for your generous feedback, as it helps us to improve our performances and to deliver a high standard of service for future guests.Kind regards

10/10 Excelente

Vanessa, Miami

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We got storm in at the hotel and the staff was very nice, provide coffee and water throughout the day.
Se hospedó 1 noche en marzo de 2023
Respuesta de Igor S. el 29 mar. 2023
Dear Vanessa,We are very delighted with your outstanding review of your recent stay with us. We are glad to hear you enjoyed your vacation and we are very thankful for all your feedback. Thank you for being our valued and honored guest.Best and warmest wishes from our Team.Best regards,

10/10 Excelente

Barry

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff. Nice rooms.
Se hospedó 1 noche en marzo de 2023
Respuesta de Aneta el 4 mar. 2023
Dear Barry,We are incredibly grateful that you took the time out to leave us a positive review. We are happy to have such amazing guests like you and we look forward to serving you again in the future.Best regards,Aneta

10/10 Excelente

BERNARDO

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, good food, and the best staff! They work with you to help solve your issues. The only complaint I would mention is that the rooms are kind of small.
Respuesta de Igor el 26 dic. 2022
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

10/10 Excelente

Brandon

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We liked this hotel, the staff was extremely helpful and told us where to go in the area. The room is small but was good enough for us. Best part was the amazing breakfast, best one we had in Iceland! Featured many delicious options.
Respuesta de Apolonia el 29 nov. 2022
Dear Brandon, we are so happy to hear you had a great experience on your stay with us. Your review made our day! Our whole team works very hard to keep our guests happy. Thanks again, we hope you can visit us again soon.

6/10 Aceptable

Vidzajs

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Okay as a roof over your head and good breakfast.
Front of house staff were not too welcoming. There were issues in the room of a bed side lamp not working and also poor intermittent WIFI signal. When this was pointed out, the front of house staff didn’t seem to be helpful and said it was my device. It wasn’t. That said, it was an average stay and only for the one night. Perhaps we were just unlucky with the room that we had. On the plus, they served a very decent and comprehensive breakfast catering for all tastes with a wide variety.
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2022
Respuesta de Apolonia el 19 nov. 2022
We are so happy to hear you had a great experience on your stay with us. Your review made our day! Our whole team works very hard to keep our guests happy. Thanks again, we hope you can visit us again soon.

2/10 Terrible

Martina

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Keine Getränke zu kaufen , Frühstück enttäuschend
Se hospedó 1 noche en octubre de 2022
Respuesta de Vladimir el 31 oct. 2022
Dear Martina,Thank you for your review.We're sorry you feel that way.We always strive to do the best possible for our guests and we will be working on some of the things you pointed out to us.Best regards,Vladimir

8/10 Bueno

Thorgeir

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2022
Respuesta de Ivana el 3 oct. 2022
Dear Thorgeir,Thank you for the review, we appreciate it :) We are happy to hear that you had a nice stay at our place. We hope that we are able to welcome you back in the future. We wish you many safe travels :)

8/10 Bueno

Tamara

Viajó en grupo
Le gustó: Limpieza, personal y atención
Clean. Comfortable beds.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Tina el 29 sept. 2022
Dear Tamara,Thank you for choosing our hotel and for taking the time to write a review.We are looking forward to welcoming you back to our hotel!

10/10 Excelente

Yue

Se hospedó 1 noche en septiembre de 2022