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Opiniones sobre Country Inn & Suites by Radisson, Effingham, IL

2.5 out of 5
Country Inn & Suites by Radisson, Effingham, IL
1200 N Raney, Effingham, IL

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 570 de 1001 opiniones" "
Evaluación: 8 - Bueno. 284 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 87 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 39 de 1001 opiniones" "
Evaluación: 2 - Terrible. 21 de 1001 opiniones" "

9,0/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ramiro

Good
Se hospedó 1 noche en agosto de 2023
Respuesta de Management el 3 ago. 2023
Thanks so much for the kind words, Ramiro. We are very pleased to know you enjoyed your stay. We strive to offer every guest the best experience. Your praise mean a lot! We hope to see you again soon!

8/10 Bueno

Lanae

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was clean and staff friendly. My room was on the side by the highway and it was hard to fall asleep because of the noise. I also thought the hotel was hard to get to. Overall, it was a nice place and it worked for the short time we were passing through.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kimberly el 26 may. 2024
Thank you for completing our post-stay survey.

10/10 Excelente

Muhammad

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lobby store bit pricey but no complaints about property. I would definitely stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de Kimberly el 23 may. 2024
I am sorry, but we do not have a lobby store at this location.

10/10 Excelente

Sue

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Just needed a place to stop for the night and this place for the bill. It was clean and had breakfast in the morning. Little pricing just to sleep for one night, but that seems to be the way of the world right now. Would definitely stay there again if it crossed my path.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kimberly el 22 may. 2024
Thank you for completing our post-stay survey. We are glad you enjoyed your stay.

10/10 Excelente

Cheryl

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
We only spent the night while passing through. We enjoyed the brief time we spent there.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kimberly el 19 may. 2024
Thank you for taking the time to complete our post-stay survey and we are glad you enjoyed your stay,

8/10 Bueno

Lauren

Viajó con su pareja
Le gustó: Personal y atención
Check in was quick & desk attendant was friendly. Hot tub not great. Room fine but TV remote was dirty & wi-fi struggles.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kimberly el 12 may. 2024
Thank you for taking the time to complete our post-stay survey

10/10 Excelente

Kelsey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice
Se hospedó 1 noche en mayo de 2024
Respuesta de Kimberly el 11 may. 2024
Thank you for taking the time to complete our post-stay survey.

8/10 Bueno

Keva

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en mayo de 2024
Respuesta de Kimberly el 9 may. 2024
Thank you for taking the time to complete our post-stay survey.

6/10 Aceptable

Roberta

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was convenient on road trip. Pool looked nice but the water had an odd smell and hot tub was lukewarm.The staff were very nice. Breakfast was nicely presented.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kimberly el 4 may. 2024
Thank you for completing our post-stay survey. We appreciate your feedback.

10/10 Excelente

Luana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel is a bit dated, but well maintained and very clean. There was freeway noise all night. Other than that, it was a nice stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Kimberly el 24 abr. 2024
Thank you for completing our post-stay survey. We appreciate your feedback.

8/10 Bueno

Craig

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient and clean
Se hospedó 1 noche en abril de 2024
Respuesta de Kimberly el 24 abr. 2024
Thank you for taking the time to complete our post-stay survey.

10/10 Excelente

Dan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All Good.
Se hospedó 1 noche en abril de 2024
Respuesta de Kimberly el 18 abr. 2024
Thank you Dan for taking the time to complete our post-stay survey. Have a great rest of your day.

8/10 Bueno

Dennis

Se hospedó 1 noche en abril de 2024
Respuesta de Kimberly el 4 may. 2024
Thank you for completing our post-stay survey.

6/10 Aceptable

Ann

Viajó con su familia
Le gustó: Limpieza, personal y atención
Refrig had huge pool of water.
Se hospedó 2 noches en abril de 2024
Respuesta de Kimberly el 10 abr. 2024
Thank you for completing our pst-stay survey. We apologize for the water; we have been defrosting mini-fridges lately and I am sure yours was overlooked by mistake. We apologize for any inconvenience this may have caused.

8/10 Bueno

Philip, Independence

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios
Overall it's Good place to stay for the rooms. Friendly suggestion would be clean the workout room, equipment is incredibly dusty, & seriously what is the deal with the multiple rows of plant hangers above the pool?
Se hospedó 1 noche en abril de 2024
Respuesta de Kimberly el 10 abr. 2024
Thank you for taking the time to complete our post-stay survey. The hooks in the pool room are not for plants, they are hooks to hold baffles. We use baffles to cut the noise down in the pool. We are replacing the old ones, so the hooks are currently empty.

10/10 Excelente

Ellen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really liked the easy access to dining places
Se hospedó 1 noche en abril de 2024
Respuesta de Kimberly el 10 abr. 2024
Thank you for completing our post-stay survey.

2/10 Terrible

Mark

Se hospedó 1 noche en abril de 2024
Respuesta de Kimberly el 28 abr. 2024
Thank you for completing our post-stay survey.

10/10 Excelente

Laura, west bloomfield

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was a great place to stay for the night. Good value, easy to get to and excellent bfast!
Se hospedó 1 noche en abril de 2024
Respuesta de Kimberly el 6 abr. 2024
Thank you for taking the time to complete our post-stay survey, Laura. We appreciate the time and we hope to see you again if you are in the area.

10/10 Excelente

Felipe, Roswell

Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones
Nothing special
Se hospedó 1 noche en abril de 2024
Respuesta de Kimberly el 6 abr. 2024
Thank you for taking the time to complete our post-stay survey.

10/10 Excelente

Nicole

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was very clean and the staff were friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de Kimberly el 6 abr. 2024
Thank you Nicole for taking the time to complete our post-stay survey. Have a great rest of your weekend.

8/10 Bueno

Judith

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Kimberly el 7 abr. 2024
Thank you for completing our post-stay survey. Please keep us in mind if you are in the area in the future.

10/10 Excelente

Sami

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Kimberly el 6 abr. 2024
Thank you for taking the time to complete our post-stay survey. We hope to see you again if you are in the area.

2/10 Terrible

Karla

Se hospedó 1 noche en marzo de 2024
Respuesta de Kimberly el 6 abr. 2024
Thank you for taking the time to complete our post-stay survey and we apologize for not meeting your requirements. Have a great rest of your weekend.

8/10 Bueno

Sara J

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We were only there for an overnight stay, but all aspects were good. Beds were comfortable, room was clean, and breakfast was tasty. Our only complaint was that the hot tub was out of service.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kimberly el 6 abr. 2024
Thank you for completing our post-stay survey. We are working diligently on getting the Hot Tub fixed and we apologize it was not working during your stay.

6/10 Aceptable

Jason

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Property is poorly maintained. Cleanliness is low. Elevator and hallway carpet is old and dirty. Water stains on ceiling.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kimberly el 6 abr. 2024
Thank you for taking the time to complete our post-stay survey. We are planning a full-scale remodel of our location to address your concerns and many more. We hope you will stay with us again if you are in the area.

10/10 Excelente

Alison

Se hospedó 1 noche en marzo de 2024
Respuesta de Kimberly el 20 abr. 2024
Thank you for taking the time to complete our post-stay survey.

10/10 Excelente

Roger

Se hospedó 1 noche en marzo de 2024
Respuesta de Kimberly el 18 abr. 2024
Thank you for taking the time to complete our post-stay survey. I will make sure to share your review with everyone as an incentive.

2/10 Terrible

Lori

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
The dust around baseboards and vents is thick. I have terrible dust allergy. The rug is filthy. So hot in room but temp said 69. Turned heat down but nothing changed. Had to turn air on. Not sure bed is cleaned due to sheets are so wrinkled.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kimberly el 20 abr. 2024
Thank you for completing our post-stay survey. I will look up your room number have that room deep-cleaned immediately.

10/10 Excelente

David

Se hospedó 1 noche en marzo de 2024
Respuesta de Kimberly el 6 abr. 2024
We appreciate the time you took to complete our post-stay survey and hope to see you if you are I the area again.

10/10 Excelente

Allen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en marzo de 2024
Respuesta de Kimberly el 19 mar. 2024
Thank you for taking the time to complete our post-stay survey. Please keep us in mind if you are in the area again.

10/10 Excelente

Carl

Viajó con su pareja
Le gustó: Servicios
Near the interstate.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kimberly el 11 mar. 2024
Thank you for taking the time to complete our post-stay survey. We look forward to seeing you again if you are in the area.

10/10 Excelente

Colleen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The two gentlemen at the check in desk were polite and efficient. Beds were comfortable and clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kimberly el 11 mar. 2024
Thank you for completing our post-stay survey. I will make sure to pass along your kind words to the two gentlemen, Have a great rest of your day.

8/10 Bueno

Norma

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfy
Se hospedó 1 noche en marzo de 2024
Respuesta de Kimberly el 19 mar. 2024
Thank you for completing our post-stay survey. We hope you keep us in mind if you are in the area again.

8/10 Bueno

dwight

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good place for overbite stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Kimberly el 19 mar. 2024
Thank you for completing our post-stay survey. We all is good your way an d you think about us if you are in the area again. Safe Travels.

10/10 Excelente

Mary Jo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our room was very clean and comfortable. Breakfast was delicious with many options. The staff was excellent. A very welcoming young man was working when we checked in. The woman working in the breakfast area was friendly and willing to take the time to chat with guests. The woman working the reception desk when we. He led out was happy and thanked us for staying with them and wished us safe travels.
Se hospedó 1 noche en febrero de 2024
Respuesta de Kimberly el 19 mar. 2024
Thank you for completing our post-stay survey & we are so glad you enjoyed your stay. Please keep us in mind if you are in the area again. Happy Trails.

10/10 Excelente

patricia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
clean and quiet
great room. clean and quiet
Se hospedó 1 noche en febrero de 2024
Respuesta de Kimberly el 19 mar. 2024
Thank you for completing our post-stay survey. We hope you are having a wonderful day.

10/10 Excelente

Michael

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean, modern and professional. Highly recommended
Se hospedó 1 noche en febrero de 2024
Respuesta de Kimberly el 19 mar. 2024
Thank you for taking the time to complete our post-stay survey. We hope we can host you again if you are in the area.

10/10 Excelente

WILLIAM

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
👍
Se hospedó 1 noche en febrero de 2024
Respuesta de Kimberly el 19 mar. 2024
Thank you for completing our post-stay survey. We hope you are having a great day. We look forward to seeing you if you are in the area in the future.

6/10 Aceptable

Susan

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Stayed one night to attend event at Effingham Perf. Center. Easy and quick check in and out. Seemed to be ample parking spaces and shared parking lot with next door hotel but several areas of lot had not been cleared of snow from the previous day. Room was clean but clearly dated with wallpaper pealing up at the seams in several spots and bathroom fan. Breakfast was pretty decent with several hot choices of eggs, cubed potatoes, sausage, do-it-yourself waffles, and a few cereals and toast, bagels. Conveniently located close to Cracker Barrel and would have walked there if not for very cold conditions. I would recommend if looking for decent breakfast and clean rooms and want to save a little money.
Respuesta de Kimberly el 19 mar. 2024
Thank you for taking the time to complete our post-stay survey. We are in the process of addressing some of the smaller maintenance issues like the ones you mentioned. We hope if you are in the area again you will stay with us and see as we work toward updating some of the older portions of our hotel. Safe travels.

10/10 Excelente

LAURE, Pepperell

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lots of families with kids. Pool got lots of use. Breakfast a little light. Comfortable, clean room. Laundry services available and inexpensive by comparison to other hotels.
Se hospedó 1 noche en febrero de 2024
Respuesta de Kimberly el 19 mar. 2024
Thank you for completing our post-stay survey.

8/10 Bueno

James, Lena

Viajó con su pareja
Le gustó: Limpieza, servicios
Was average experience
Se hospedó 1 noche en febrero de 2024
Respuesta de Kimberly el 19 mar. 2024
Thank you for completing our post-stay survey. Please consider us if you are in the area again.

8/10 Bueno

Clinton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I was there for 3 nights and the vending machine was out of order and never fixed.
Se hospedó 3 noches en febrero de 2024
Respuesta de Kimberly el 19 mar. 2024
Thank you for taking the time to complete our post-stay survey. We apologize for the vending machine, we were waiting for a part to fix it.

4/10 Mediocre

Angela

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The hotel is very past due for an update, the carpet was GROSS, the bathroom not much better. You are literally feet from the interstate. Do not stay here unless you have a good pair of earplugs. Very disappointed.
Respuesta de Kimberly el 19 mar. 2024
We are sorry to hear that you did not enjoy your stay. We currently discussing a full-scale remodel to update and freshen up our location. Thank you for taking the time to complete our post-stay survey and we hope you are having a great day.

6/10 Aceptable

Marla

Se hospedó 1 noche en febrero de 2024
Respuesta de Kimberly el 19 mar. 2024
Thank you for taking the time to complete our post-stay survey. Please keep us In mind if you are in the area again.

10/10 Excelente

William, Eden

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Easy access Bath tub drain plug wouldn't stay open
Se hospedó 1 noche en febrero de 2024
Respuesta de Kimberly el 19 feb. 2024
Thank you for taking the time to complete our post-survey stay. We apologize for the issue with the tub drain and will prompt housekeeping to keep their eyes out when cleaning them. We hope you think of us if you travel back through the area.

10/10 Excelente

Mary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Kimberly el 19 mar. 2024
Thank you for taking the time to complete our post-stay survey. We hope you think of us if you are in the area again.

4/10 Mediocre

Pam

Se hospedó 1 noche en febrero de 2024
Respuesta de Kimberly el 19 mar. 2024
It seems like you did not enjoy your stay and we are sorry for this. We hope you are having a great day.

10/10 Excelente

Shane

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Kimberly el 19 mar. 2024
Thank you for completing our post-stay survey. Please keep us in mind if you travel through the area again.

10/10 Excelente

Phillip

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Kimberly el 19 mar. 2024
Thank you for completing our post-stay survey. We hope you will keep us in mind if you are in the area again.

6/10 Aceptable

Jonathan

Le gustó: Limpieza, personal y atención, comodidad de la habitación
it ok for quick layover
too close to interstate...so heard cars all night
Se hospedó 1 noche en febrero de 2024
Respuesta de Kimberly el 19 mar. 2024
Thank you for completing our post-stay survey and we hope you are having a great day.