At time of arrival we were 25minutes early. OK ?? Greeted by a 15 year old boy that was quite rude/clueless said we had to come back after 5pm because place was not ready. He was going around the grassed in area that was for us to use scooping up poop from their 3 plus dogs they have on site. Could not use grass area at all. Not gas firepit as advertised.Once in house we noticed it was very dirty, stained furniture,dog hair everywhere,gyprock dust on floors in rooms, hole patches, dust bunnies in main bedroom, The water is undrinkable, had to spend $$$ on bottle water to drink , to make coffee . Barking dogs, could not open windows, got invasion of Flys, approximately 100 in our bedroom. Found one little fan as there is no air circulation in the place. Smelled moldy and musty. Screens on windows had duct tape holding them in place which didnt work as we were invaded by the flies. The pool area was filthy had not been cleaned up prior to us coming or even at all since last year as there was dead leaves and debris everywhere. I had to sweep pool area off myself. All pool area was dirty. Pool was not heated and when asked she said she would hear it on Sunday, we arrived on Thursday. On Sunday she had guests there. Humm henst heating pool Sunday??? I got her to do a walk through when leaving and everything was fine, then received message of broken things? Yes we did break the bracket on the pool basketball hoop, broken by a 9 yearsold.