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Opiniones sobre Hilton Garden Inn Edmonton International Airport

3 out of 5
Hilton Garden Inn Edmonton International Airport
8208 36th Street, Leduc, AB

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 477 de 1000 opiniones" "
Evaluación: 8 - Bueno. 339 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 102 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 54 de 1000 opiniones" "
Evaluación: 2 - Terrible. 28 de 1000 opiniones" "

9,0/10

Limpieza

8,8/10

Personal y atención

8,0/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Moises

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2017

10/10 Excelente

Edward

Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Sam

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This property is outdated and very unclean. As soon as you walk through the front doors you are hit with a very pungent and strong odor that never really went away. The shower in our room didn't have the door seal along the bottom so it leaked out the shower door and pooled by the front door. Notified front desk and nothing was done, they brought us more towels. The shower also has mouldy caulking and just looks grimey. The pool and hot tub area is very small and the hot tub as gritty and dirty water. The elevators are insanely slow. I wouldn't recommend this hotel to anyone with all of the other hotel options available in the area.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Laura

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Brian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I liked leaving vehicle parked for a week. Thank you.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

jesse, Red deer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

8/10 Bueno

James

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place. Would stay there again. Shuttle to airport.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

krupa

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Other rgan the staff and housekeeping everything was fine.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

heather

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Wyatt

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The service was excellent and the location was very quiet.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

curtis

the location
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Andre M

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great value for the money. Quiet and safe.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

emma

Le gustó: Personal y atención
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Jonathan

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Ursula

Viajó con su pareja
Le gustó: Personal y atención
The rooms could use some TLC, shower floor looked dirty, areas around bottom of shower door is moldy and dirty. Bed was hard, no box spring, pillows are flat.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Vic

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Ed

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza
Property was a bit expensive no king beds available harder to get to. Was clean but had a bit of a smell.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Janet

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Vanja

Se hospedó 3 noches en febrero de 2024

6/10 Aceptable

Merla

Le gustó: Personal y atención
No le gustó: Limpieza
Staff are great but need to vacuum floor, change the beddings and shower curtain in the room in between uses.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

tracey

Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Caitlin

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Dave

Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza
No le gustó: Personal y atención
Going downhill since pandemic.
I have stayed here for years when I have an early flight but will look for an alternative. Simple courtesies (like having coffee available) don’t happen here. The restaurant has gone downhill and the menu had fewer options and almost all of them fried. No vegetarian options. The mattress was not comfortable. Shuttle driver was grumpy. Heater in room quit working and when it did it was loud. The morning staff was pleasant.
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Aseem

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I booked thru third party ( Expedia ) while doing our booking on the App it showed the room has breakfast included and when we checked in we were informed that there is no breakfast included We were just very disappointed with the experience where the app says something while booking and when you check in it’s a different story Even the staff was not helpful when we reached out Not happy with the overall situation and experience and will refrain from using them
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Janice

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

8/10 Bueno

John

Se hospedó 1 noche en enero de 2024

8/10 Bueno

James

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

8/10 Bueno

Tanja

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location for airport. Clean, Large rooms for family.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Collis

No le gustó: Estado de la propiedad e instalaciones

10/10 Excelente

Joel

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jodi, Sherwood Park

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Amrish

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Garry

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Tracy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Patricia

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jodi, Sherwood Park

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice
This is an amazing hotel and we have stayed there before and highly recommend to others. Staff is friendly and rooms are clean. Will be staying again in the future.
Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Stephanie

Le gustó: Personal y atención
No le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Hailey

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Peggy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Restaurant in hotel, shuttle service were very good and suited our needs
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Deborah Ann

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

JEREMY, LAS VEGAS

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient to Airport, not much food in area
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Deborah A

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This hotel offfered a safe, quiet, good night’s sleep with helpful and courteous staff. It would be nice if the restaurant provided room service but the food is great and they are happy to provide a carry out if you prefer to eat in your room. I often stay here when I have an early flight and have never been disappointed.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Steve

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Jen

No le gustó: Personal y atención
Where are my clothes :(
I checked out on Nov 14, 2023, after a five-night stay. The next day, Nov 15, 2023, I realized I had forgotten my clothes in the dresser of the room. I called the hotel and was told I would receive a call back within 15 minutes. I didn't receive a call back, so I called again the next day. I was told they would investigate and get back to me. No one called be back. I called again, today, November 21, 2023, and before looking into anything I was told I didn't get a call back because they didn't find anything. I said I was told I would receive a call back. She took my information and once again told they would investigate and call me back. Once again, I heard nothing back. Of course I should have removed my belongings but surely things happen. I don't understand how 6 days of clothing disappeared after one day and no one can bother to address it. I am disappointed and uncomfortable that someone took my underwear. I would not recommend staying there.
Se hospedó 5 noches en noviembre de 2023

4/10 Mediocre

Audrey

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
There was only one elevator working for a six floor facility. The bed was extremely too hard! Felt like I was sleeping on the floor! Positive, really liked the pillows, they were soft.
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

morgan

No le gustó: Servicios
Was dated. I booked specifically to use the hot tub and there was a drunk(?) really loud couple in there that made it difficult to enjoy. There are better options for less money that include breakfast near by. Will be going to those other places next time.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Ryan

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Urine smell and bloody sheets. Gross
Our room was so dirty. the bathroom smelt like urine. We asked to change rooms only to find a big blood stain on the bed in the new room. Front desk clerk was more concerned about playing on his phone and not our stay.
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Frances

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
The property is on the outskirts of town with nothing close. We had asked for a pet free room due to allergies and when we arrived we had been given a room on the main floor which is where the animals can stay. They did accommodate a move to a higher floor. The receptionist said that animals were allowed throughout the hotel but other staff members had told us differently. Each time we spoke to a hotel staff member we seemed to be given different information. We originally booked this hotel because we were told that long term parking was free. I had phoned specifically to check the long term parking rates. When we were checking in they told us there would be a charge. Again, they honoured what we had been told but it is uncomfortable to have these problems. We travel often and usually stay at another hotel. We will be going back to where we normally stay.
Se hospedó 1 noche en noviembre de 2023