Were pleased you found many nice things to say about our hotel. Your comments are well appreciated. We are sorry, however, your room wasn't cleaned when you requested it. We'll take steps to make sure such failures aren't repeated in the future. Come back again, if possible, we'll be happy to welcome you!

Good Morning,Thank you for choosing to stay at the Chateau Lacombe Hotel and we hope to see you again.Kind Regards

Good Morning,Thank you for choosing to stay at the Chateau Lacombe Hotel and we hope to see you again.Kind Regards

Good Morning, Thank you :) Hope to see you again Kind Regards

Good Morning, Thank you Hope you stay with us again :) Kind Regards,

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

Hi Khuspaul,Thank you for sharing your feedback with us. It's always valuable to hear about guests' experiences.With regards to the parking rate, the 10 rate is from 6pm to 12 midnight and 5.00 per hour thereafter. We apologize for any confusion. The 25 rate is a great value and highly competitive for hotel parking in the Edmonton downtown market. We all look forward to welcoming you back on a future for a much-improved experience.Sincerely,Loren Hidalgo

Hi Melanie,Thank you for taking the time to review your experience from your recent stay at our hotel. Your compliments are appreciated to recognize our team who do a great job taking care of our guests. Your feedback, allow us to monitor the guest experience.We look forward to welcoming you again.Sincerely,Loren Hidalgo

Thank you for sharing your feedback! We're glad to hear our convenient location suited your needs. We're always looking for ways to improve, so we appreciate your insight on the room condition. Rest assured, we'll take your comments into consideration for future enhancements. We hope to have the opportunity to host you again soon!

Thanks for the great review! Feel free to come see us again!

We're thrilled to hear you found our pricing and parking options to your satisfaction! Providing value and convenience are top priorities for us. We look forward to welcoming you back on your next visit to downtown.

Thanks for the great review! You're right unfortunately we don't have a pool. We are glad, however, you were otherwise please with our hotel. Come see us again!

We greatly appreciate your fantastic review of our hotel, especially highlighting the stunning views. We're delighted to learn that you enjoyed these aspects of your stay. We’re looking forward to the chance to welcome you back for another enjoyable stay in the future.

Thanks for giving us such a positive review! Come see us again!

We appreciate you sharing your recent hotel experience with us. Thank you for bringing these issues to our attention. We apologize for the inconvenience you experienced with the broken exit door and the discomfort caused by the pillows and blankets. Your feedback is invaluable as we strive to continually enhance our guests' experience. We will address these concerns promptly to ensure they are rectified for future guests. We appreciate your understanding and hope to welcome you back for a more enjoyable stay.

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

Hi Jackie,We appreciate you sharing your recent hotel experience with us. Your feedback is invaluable in helping us enhance our service. Thank you for choosing to stay with us, and we look forward to welcoming you back soon for a better experience.Sincerely,Loren Hidalgo

We extend our gratitude for sharing your recent hotel stay experience with us. Your kind words serve as recognition for our dedicated team who consistently strive to provide exceptional guest service. We look forward to your next stay with us.

We thank you for taking the time to share your feedback on your recent hotel stay. We sincerely apologize for falling short of your expectations. Your feedback holds immense value to us, as we remain dedicated to continuously enhancing our guest experience. We hope to have the opportunity to welcome you back for a much-improved experience.Should you wish to discuss your recent stay, please feel free to reach out to us.

Thanks for taking the time to make a review! Come see us again!

Our Concierge Floor rooms are the most recently renovated rooms in our hotel. We find that many guests prefer them to our standard rooms. There are only a little more expensive but are also higher, have faster WiFi and come with a continental breakfast. Also, we would be happy to put glasses in your room before you arrive. Feel free to call us again before you arrive and we'll make sure the glasses are in the room before you get there.

We greatly appreciate your fantastic review of our hotel, especially highlighting the stunning view. We're delighted to learn that you enjoyed these aspects of your stay. Providing you with a memorable experience was our pleasure, and we’re looking forward to the chance to welcome you back for another enjoyable stay in the future.

The intersection outside our hotel is a little trickier to navigate. But once you get used to it, you can safely cross it without much worry. There are three ways to enter our driveway. The two easiest are from the south or using MacDonald drive. If you must use 101st to enter the driveway we advise you to take your time and make sure you get far enough into the intersection to see down the hill.

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

We thank you for taking the time to share your feedback on your recent hotel stay. We sincerely apologize for falling short of your expectations. Your feedback holds immense value to us, as we remain dedicated to continuously enhancing our guest experience. We hope to have the opportunity to welcome you back for a much-improved experience.

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

Hi Desiree,We appreciate you sharing your recent hotel experience with us. Your feedback is invaluable in helping us enhance our service. Thank you for choosing to stay with us, and we look forward to welcoming you back soon for a better experience.Sincerely,Loren Hidalgo

Hi Conor,We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your time at our hotel.We look forward to welcoming you again.Sincerely,Loren Hidalgo

Hi Ryan,We appreciate you sharing your recent hotel experience with us. At the same time, we regret to learn that certain aspects of your holiday did not entirely meet your expectations.I am deeply concerned about the lack of communication upon check in. Rest assured; the associate has received appropriate coaching so that this never happens again. Regarding the broken alcohol bottles all over the parking lot, we have advised the Impark group to have it cleaned up.We look forward to welcoming you again.Sincerely,Loren Hidalgo Your feedback is invaluable in helping us enhance our service. Thank you for choosing to stay with us, and we look forward to welcoming you back soon for a better experience.

Hi Bryanna,We genuinely appreciate you sharing your recent hotel experience with us. Your flawless rating and commendations regarding the view from your room have truly brightened our day. Thank you for choosing to stay with us, and we eagerly anticipate the opportunity to welcome you back soon.Sincerely,Loren Hidalgo

Thanks for your review! Come see us again!

We're glad you enjoyed our hotel, but we're sorry to hear you were disturbed by noise the guest above you. We'll look into figuring out what could have happened.

Thanks for the kind words. We share your feelings regarding our hotel, we feel it has many positive points. Come see us again!

Thanks for taking the time to write a review! We'll look into your comments regarding the parkade. Feel free to see us again!

Thanks for the excellent review! We'd be happy to welcome you again!

Hi Tasey,We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your time at our hotel.We look forward to welcoming you again.Sincerely,Loren Hidalgo

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

We greatly appreciate you for sharing your feedback on your recent stay with us! We look forward to your next stay with us.

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

Thanks for the glowing review! We appreciate the kind comments. Come see us again, anytime!

We're thrilled to hear that you enjoyed your staycation with us and that our hotel has become your go-to for such occasions! It's wonderful to know that we consistently meet your expectations, especially when you're attending events downtown. We can't wait to welcome you back for your next visit! If there's anything specific you'd like us to prepare for your next stay, feel free to let us know. Until then, take care and see you soon!

Hi Erin,Thank you for sharing your feedback with us. It's always valuable to hear about guests' experiences. At the same time, we regret to learn that certain aspects of your holiday did not entirely meet expectations. Our apologies for the noise coming from the other room.With regards to your bill, we have it checked and we did not charge 50 for early check- in as a gesture for inconvenience. We can send you the detailed invoice.I hope you will give us another opportunity to regain your confidence. If I can be of any assistance, please contact me directly. Sincerely,Loren Hidalgo