Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 639 de 1000 opiniones" "
10 - Excelente
639
Evaluación: 8 - Bueno. 214 de 1000 opiniones" "
8 - Bueno
214
Evaluación: 6 - Aceptable. 87 de 1000 opiniones" "
6 - Aceptable
87
Evaluación: 4 - Mediocre. 43 de 1000 opiniones" "
4 - Mediocre
43
Evaluación: 2 - Terrible. 17 de 1000 opiniones" "
2 - Terrible
17
9,2/10
Limpieza
9,2/10
Personal y atención
9,2/10
Servicios
8,8/10
Estado de la propiedad e instalaciones
9,0/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Marielle
5 mar. 2024
Le gustó: Limpieza, personal y atención
Ubicación y vistas
Marielle
Se hospedó 3 noches en febrero de 2024
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 13 mar. 2024
Dear Marielle,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to write your feedback on Expedia.I am thrilled to see that you had an enjoyable stay with us and trust it was memorable too! We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us.Our castle views are indeed breath-taking, it is one of our favourite features of the hotel. comfort of our luxury facilities that we offered.I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,
10/10 Excelente
Carlos
26 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ok
Carlos
Se hospedó 2 noches en enero de 2024
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 27 ene. 2024
Dear Carlos,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
8/10 Bueno
Jorge, PUNTA DEL ESTE
Viajó con su familia
15 oct. 2023
I think that that hotel es old and with bad mantenace . Is very bad de the heating in the room and inthe bathroom worst.The frigo bar empty and when you asked at room they never response. In my opinión, this hotel is terrible!
Jorge
Se hospedó 2 noches en octubre de 2023
Respuesta de Victoria el 16 oct. 2023
Dear Jorge,Thank you for taking the time to complete our survey following your stay with us, we greatly value and appreciate your feedback.I am both saddened and concerned to learn that we failed to meet your expectations on this occasion, kindly accept my sincerest apologies. I am sorry to hear that you did not enjoy you room experience. Please rest assured that I have passed your comments onto the hotel management team, as we are not in the habit of disappointing our guests.I trust you have had a safe onward journey and I hope I can welcome you back again soon.
10/10 Excelente
Jose Antonio, Mexico City
Viajó con su familia
22 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bonito
Jose Antonio
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kristina Grigorova el 22 sept. 2023
Thank you very much for your lovely review and for choosing to with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.
10/10 Excelente
Yolanda, San Francisco de Asis
Viajó con su pareja
13 may. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Inmejorable la ubicación. El edificio majestuoso. Limpieza y servicio extraordinario.
Yolanda
Se hospedó 4 noches en mayo de 2023
Respuesta de Susan Godley el 14 may. 2023
Thank you for taking the time to leave us such a fabulous review and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian. I am overjoyed to hear what a wonderful time. I do hope that it is not long before we can welcome you back again.
10/10 Excelente
Sasyme
15 oct. 2022
Le gustó: Limpieza, personal y atención
Maravilloso
Sasyme
Se hospedó 2 noches en octubre de 2022
Respuesta de cath el 15 oct. 2022
Thank you for choosing to stay with us.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 Excelente
Cliente verificado
Viajó con su familia
12 sept. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en septiembre de 2022
Respuesta de Cath el 17 oct. 2022
Dear AnonymousThank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to share your feedback.I am thrilled to see that your overall experience with us was enjoyable and hope that it was memorable too! On behalf of our entire team at Waldorf Astoria Edinburgh, we are delighted that you had a wonderful stay.
10/10 Excelente
Cliente verificado
15 nov. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente servicio
Gran hotel! La vista es increíble.
Cliente verificado
Se hospedó 2 noches en noviembre de 2019
8/10 Bueno
Clara
22 oct. 2019
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Excelente ubicación, buena habitación
La ubicación es excelente. El personal es muy amable y atento. La habitación tiene una distribución extraña y los sillones individuales estaban tan viejos que se hundían. Lo peor fue el pésimo diseño de la regadera: el agua se salía, la barra de seguridad estaba detrás de un cancel de vidrio que impedía usarlo y no había forma de abrir la llave sin meterse en la tina. Fuera de eso, todo bien.
Clara
Se hospedó 2 noches en octubre de 2019
10/10 Excelente
LUISA FERNANDA
18 ago. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Superb
Amazing hotel! In the heart of edinburgh... definitely historicaly one of the most classy hotels in the city known as the caley... the waldorf astoria the caledonian is superb and reached all my expectatives and more!
LUISA FERNANDA
Se hospedó 2 noches en agosto de 2019
10/10 Excelente
Cliente verificado
Viajó con su familia
11 jul. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El cuarto chico pero bien todo lo demás bien y con orde
Cliente verificado
Se hospedó 3 noches en julio de 2019
10/10 Excelente
Antonio
20 abr. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Antonio
Se hospedó 7 noches en abril de 2019
10/10 Excelente
Cliente verificado
Viajó con su familia
24 feb. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
SIMPLY PERFECT. THE DEFINITION OF A PERFECT HOTEL. ABSOLUTAMENTE PERFECTO
Cliente verificado
Se hospedó 2 noches en febrero de 2019
6/10 Aceptable
Eric Douglas
10 feb. 2019
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Eric Douglas
Se hospedó 2 noches en febrero de 2019
10/10 Excelente
Carlos
4 nov. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Maravilloso.
Lo disfrutamos muchísimo.
Carlos
Se hospedó 3 noches en octubre de 2018
10/10 Excelente
jose luis
29 sept. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
jose luis
Se hospedó 1 noche en septiembre de 2018
8/10 Bueno
GABRIEL
9 sept. 2018
Hotel bueno y centrico
Buen hotel en el centro de Edimburgo. Todo muy cerca. Habitaciones amplias aunque un poco desgastadas , sobre todo el aseo. El personal del hotel , bastantes espanoles , muy amable y servicial .
Hotel recomendado.
GABRIEL
Se hospedó 5 noches en agosto de 2018
10/10 Excelente
Tom, Tranquility NJ USA
27 jul. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing historic property near Edinburgh Castle. Attentive staff - especially Concierge Stuart who always is available. Modern renovated rooms & Nespresso coffee machines.
Tom
Se hospedó 4 noches en julio de 2018
Respuesta de WA_Edinburgh el 1 ago. 2018
Dear Tom,
I appreciate you reviewing your most recent stay at our property.
I am so happy to see that you left with such a lasting impression. I will be sure to let Stuart know what a wonderful job he is doing.
We look forward to having you back in the not too distant future.
Best regards,
Dale MacPhee
General Manager
10/10 Excelente
JUAN ANDRES
4 abr. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Un hotel impresionante.
El hotel es una maravilla. El personal es super amable y atento. La habitación y los servicios en ella perfectos. El desayuno es impresionante, tienes de todo y ademas una carta donde elegir. El personal siempre atento a que no te falte de nada. Mención especial a Santiago. Gracias. En el centro de la ciudad muy cerca de todo.
JUAN ANDRES
8/10 Bueno
Cliente verificado
17 ago. 2016
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Respuesta de General Manager el 20 ago. 2016
Dear Traveller,
Thank you for posting a review of your recent stay with us.
I am pleased to read you enjoyed your stay and I very much hope that we can welcome you back soon.
Best regards,
Dale MacPhee
General Manager
10/10 Excelente
Mari Carmen, Madrid
8 jul. 2016
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Es un hotel fantástico. El servicio estupendo. La habitación muy espaciosa y cómoda. El desayuno muy completo.
Mari Carmen
Respuesta de GMWAEDI el 17 jul. 2016
Dear Mari Carmen,
Thank you for your positive review.
I am delighted that you enjoyed your stay and I very much hope to be able to welcome you back in the not too distant future.
Best regards,
Dale MacPhee
General Manager
6/10 Aceptable
Cliente verificado
29 mar. 2016
No le gustó: Estado de la propiedad e instalaciones
El baño de la habitación tiene que ser renovado, está antiguo. Mi valoración para este hotel sería de 4 estrellas y gracias.
Cliente verificado
Respuesta de GMWAEDI el 2 abr. 2016
Dear Traveller,
Thank you for your review and for staying with us when you were in Edinburgh recently.
I am sorry there were areas that did not meet your expectations and I hope that these will not deter you from returning in the future.
Best regards,
Dale MacPhee
General manager
10/10 Excelente
Ashley
Viajó con su pareja
20 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thank you so much everything was wonderful! we loved our stay! and the pool is amazing too!
Ashley
Se hospedó 1 noche en marzo de 2024
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 21 mar. 2024
Dear Ashley,Thank you very much for your generous rating of perfect 5 and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.Kind regards,
10/10 Excelente
Bridget
29 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent.
Bridget
Se hospedó 2 noches en febrero de 2024
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 1 mar. 2024
Dear Bridget,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to rate us an overall rating of perfect 5 Expedia.I am thrilled to see that you had a fantastic stay with us and trust it was memorable too! We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us. I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,
10/10 Excelente
Phancy
25 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Customer service was exemplary an the location was perfectly placed to everything.
Phancy
Se hospedó 4 noches en febrero de 2024
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 25 feb. 2024
Dear Phancy,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to rate us an overall rating of perfect 5 on Expedia.I am thrilled to see that you had a perfect stay with us and trust it was memorable too! We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us. We do pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,
10/10 Excelente
David
Viajó con su pareja
18 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The perfect hotel in every way, staff, rooms, breakfast and the Pompodour restaurant was amazing
David
Se hospedó 1 noche en febrero de 2024
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 20 feb. 2024
Dear David,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh. We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.Kind regards,
10/10 Excelente
Hunter
13 feb. 2024
Hunter
Se hospedó 2 noches en febrero de 2024
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 21 mar. 2024
Dear Hunter,Thank you very much for your generous rating of perfect 5 and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.Kind regards,
10/10 Excelente
Vivien, Wirral Merseyside
Viajó con su pareja
9 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel, the best we’ve ever stayed in. Beautifully decorated and so comfortable.
The staff were so helpful and friendly.
We would highly recommend.
Vivien
Se hospedó 2 noches en febrero de 2024
Respuesta de Victoria Genova-Personal Concierge el 9 feb. 2024
Dear Vivien,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
8/10 Bueno
Vincent
Viajó en grupo
5 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely hotel
However I left an item behind.
I had to make two calls and was then told they had found nothing.
Rather disappointing as I know I left item in my room.
Vincent
Se hospedó 2 noches en febrero de 2024
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 7 feb. 2024
Dear Vincent,Thank you for taking the time to complete our survey following your stay with us, we greatly value and appreciate your feedback.I am saddened to hear that we are unable to locate your lost property. We treat all our guest queries of high importance and I am sorry to hear that you are disappointed.Rest assured that I have passed on your comments to the management team at housekeeping.They should be in contact with you as soon as they can.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.Kind regards,
10/10 Excelente
Richard
29 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Centrally located. Convenient extras.
Richard
Se hospedó 4 noches en enero de 2024
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 29 ene. 2024
Dear Richard,Thank you very much for rating us a perfect 5 and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.Kind regards,
10/10 Excelente
Roy
Viajó por negocios, Viajó en grupo
15 ene. 2024
Le gustó: Servicios
Roy
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 20 ene. 2024
Dear Roy,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 Excelente
Raymond
13 ene. 2024
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Raymond
Se hospedó 1 noche en enero de 2024
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 20 ene. 2024
Dear Raymond,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 Excelente
Karen
Viajó con su familia
6 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Karen
Se hospedó 7 noches en diciembre de 2023
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 10 ene. 2024
Dear Karen,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
6/10 Aceptable
Dr Terry
4 ene. 2024
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Dr Terry
Se hospedó 2 noches en enero de 2024
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 12 ene. 2024
Thank you for taking the time to complete our survey following your stay with us. We greatly value and appreciate your feedback.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 Excelente
Nancy
27 dic. 2023
Le gustó: Servicios
Nancy
Se hospedó 3 noches en diciembre de 2023
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 5 ene. 2024
I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
4/10 Mediocre
Cliente verificado
Viajó con su familia
26 dic. 2023
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 3 noches en diciembre de 2023
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 5 ene. 2024
Thank you for taking the time to complete our survey following your stay with us. We greatly value and appreciate your feedback.I am both saddened and concerned to learn that we failed to meet your expectations on this occasion, kindly accept my sincerest apologies.I trust you have had a safe onward journey and I hope I can welcome you back again soon.
10/10 Excelente
Jeanette
16 dic. 2023
Jeanette
Se hospedó 1 noche en diciembre de 2023
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 5 ene. 2024
I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 Excelente
Gillian
4 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel with attentive staff
Gillian
Se hospedó 1 noche en diciembre de 2023
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 5 ene. 2024
Thank you very much for your lovely review and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.
8/10 Bueno
ANN
1 dic. 2023
ANN
Se hospedó 1 noche en noviembre de 2023
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 5 ene. 2024
Thank you for taking the time to complete our survey following your stay with us. We greatly value and appreciate your feedback.I am pleased to see that in general you enjoyed your time with us.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 Excelente
Lisa
Viajó con su pareja
26 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff are so helpful the location is great for restaurants shopping etc taxi right outside for trips very happy
Lisa
Se hospedó 1 noche en noviembre de 2023
Respuesta de Victoria el 28 nov. 2023
Dear Lisa,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
8/10 Bueno
Steve
25 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Steve
Se hospedó 3 noches en noviembre de 2023
Respuesta de Victoria el 28 nov. 2023
Dear Steve,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 Excelente
Stefanie
19 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful, lux historic hotel
Everything was top notch. From the service, to the room and the spa. Truly enjoyed our stay there. After several days of travel and a train ride, it was fantastic to use the hot tub and sauna. Loved the ample rooms and marble bathroom.
Stefanie
Se hospedó 3 noches en noviembre de 2023
Respuesta de Victoria el 28 nov. 2023
Dear Stefanie,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
8/10 Bueno
Liliana
11 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and staff was very friendly. Slightly disappointed by the bed. Mattress to hard for my liking but issue was solved by adding extra duvet on top of the mattress.
Liliana
Se hospedó 3 noches en noviembre de 2023
Respuesta de Victoria Genova el 11 nov. 2023
Dear Liliana,Thank you for taking the time to complete our survey following your stay with us, as we greatly value and appreciate your feedback.I am pleased to see that in general you enjoyed your time with us. I am sorry to hear that you did not like the mattress, however I am glad that the problem was fixed for you.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
8/10 Bueno
Cliente verificado
Viajó en grupo
3 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bath temperature
The shower temperature is not perfect, after raining walk at Edinburgh we just want to have a hot bath but we felt very cold.
Cliente verificado
Se hospedó 3 noches en octubre de 2023
Respuesta de Victoria el 28 nov. 2023
Dear Guest,Thank you for taking the time to complete our survey following your stay with us, as a Hilton Honors member we greatly value and appreciate your feedback.I am pleased to see that in general you enjoyed your time with us, however I am sorry to hear that you experienced issues with the water temperature. Please rest assured that your comments have been passed onto the hotel management team, as we are not in the habit of disappointing our guests. We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 Excelente
Janet
Viajó con su familia
30 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff members are so friendly. They went above and beyond to add to a fantastic trip.
Janet
Se hospedó 5 noches en octubre de 2023
Respuesta de Victoria Genova- Personal Concierge el 30 oct. 2023
Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 Excelente
Misty
Viajó con su familia
26 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very friendly and hotel was beautiful. It was our favorite hotel of our trip!
Misty
Se hospedó 2 noches en octubre de 2023
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 27 oct. 2023
Thank you very much for your lovely review and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.
10/10 Excelente
Clive
10 oct. 2023
Clive
Se hospedó 1 noche en octubre de 2023
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 27 oct. 2023
Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh based on your rating of 10/10.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 Excelente
William, nantucket
4 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
William
Se hospedó 4 noches en septiembre de 2023
Respuesta de Waldorf Astoria Edinburgh - The Caledonian el 27 oct. 2023
Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh based on your rating of 10/10.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 Excelente
Salima
24 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay and facilities.
Salima
Se hospedó 1 noche en septiembre de 2023
Respuesta de Victoria Genova el 25 sept. 2023
Dear Salima,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 Excelente
Anne
Viajó con su pareja
21 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staying in an historic grand hotel felt really special. All the staff were wonderful. After dining in the Grazing restaurant we enjoyed a coffee and whisky in the Peacock Alley with a live jazz trio.
Anne
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kristina Grigorova el 22 sept. 2023
Thank you very much for your lovely review and for choosing to with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.