Vista aérea

Opiniones sobre Econo Lodge Inn & Suites

2 out of 5
Econo Lodge Inn & Suites
4608 Royal Dr, Eau Claire, WI

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 437 de 822 opiniones" "
Evaluación: 8 - Bueno. 313 de 822 opiniones" "
Evaluación: 6 - Aceptable. 55 de 822 opiniones" "
Evaluación: 4 - Mediocre. 8 de 822 opiniones" "
Evaluación: 2 - Terrible. 9 de 822 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,2/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Brian

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff were very pleasant. Room was a no frills room but it was clean and spacious. Common room was clean. Easy access to hwy but not directly overlooking hwy so no hwy noise.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

VIRGINIA

Some rooms need minor maintenance.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 10 may. 2024
Hello VIRGINIA, We appreciate your feedback and will address the maintenance concerns accordingly to ensure a comfortable stay for all our guests. Thank you for bringing this to our attention.

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very happy with this stay!!
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 4 may. 2024
Hello John,We are pleased to hear that you enjoyed your time with us! Should you have any further feedback or need assistance, feel free to reach out to our management team. Your satisfaction is our priority.

8/10 Bueno

Dawn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet and friendly staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 19 abr. 2024
Hello Dawn,We appreciate your positive feedback on our quiet atmosphere and friendly team. If there's anything else you'd like to share with us, please feel free to contact our management.

10/10 Excelente

Theresa

It was clean. The staff was courteous, and it was a convenient location.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 12 abr. 2024
Hello Theresa,We appreciate your positive feedback regarding the cleanliness, courteous staff, and convenient location. Thank you for choosing our hotel for your stay.

10/10 Excelente

Rick

Viajó con mascotas, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quiet, clean, pet friendly, and affordable. Everything I was looking for.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 7 abr. 2024
Hello Rick,We are delighted to hear that you found our hotel quiet, clean, pet friendly, and affordable, just as you desired. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.

8/10 Bueno

Lee

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 4 abr. 2024
Hello Lee, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excelente

Craig

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 23 abr. 2024
Hello Craig,We are thrilled to hear that you had a wonderful stay with us! Our team is delighted that you enjoyed your time at the hotel. Please feel free to reach out if you have any further comments or need assistance.

8/10 Bueno

Heidi

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient, clean, good price. Glad there was breakfast but wish there was milk and cereal. Owner’s dogs were barking in the morning. They woke me up and they were all the way down the hall. That was disappointing. Otherwise a good stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 12 mar. 2024
Hello Heidi,Thank you for taking the time to share your feedback with us. We're glad you found our hotel convenient, clean, and reasonably priced. While we're pleased you enjoyed the breakfast, we appreciate your input on the milk and cereal availability. We'll share your comments regarding the barking dogs with our team for review. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excelente

Heidi

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy to check in
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 9 mar. 2024
Hello Heidi,We're delighted to hear that your check-in process went smoothly. Your feedback is valuable to us as we strive to provide excellent service to all our guests. If you have any further comments or suggestions, please feel free to contact our management team directly. Thank you for choosing to stay with us.

10/10 Excelente

donovan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 22 feb. 2024
Hello donovan,We are pleased to hear that our staff left a positive impression on your stay. Your feedback is appreciated and we hope to welcome you back in the future.

10/10 Excelente

Gibson

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager el 20 feb. 2024
Hello Gibson,Thank you for staying with us. We are thrilled to hear that you had such a wonderful experience at our hotel! We look forward to welcoming you back soon for another fantastic stay.

10/10 Excelente

Marey

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and comfortable.
Se hospedó 4 noches en febrero de 2024
Respuesta de Manager el 10 feb. 2024
Hello Marey,Thank you for sharing your feedback with us! We're thrilled to hear that your stay was both clean and comfortable. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 Excelente

daniel

Se hospedó 5 noches en enero de 2024
Respuesta de Manager el 22 mar. 2024
Hello daniel,We are delighted to hear that you had an excellent experience at our hotel! Please do not hesitate to contact us directly with any further feedback. We look forward to welcoming you back soon!

10/10 Excelente

Jeffrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to stay
This is a clean pleasant hotel. The staff is warm and welcoming. I really enjoyed the honey buns at breakfast
Se hospedó 2 noches en enero de 2024
Respuesta de Manager el 1 feb. 2024
Hello Jeffrey,Thank you for your kind words about our clean and pleasant hotel. Our team prides ourselves on providing a warm and welcoming experience to our guests. We're delighted to hear that you enjoyed the honey buns at breakfast. We hope to welcome you back for another enjoyable stay in the future.

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 29 ene. 2024
Hello Thomas,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had such a fantastic experience. If you have any further comments or suggestions, please don't hesitate to reach out to our team. We look forward to welcoming you back in the future for another excellent stay!

8/10 Bueno

Brandon

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en enero de 2024
Respuesta de Manager el 27 ene. 2024
Hello Brandon,We are delighted to hear that you enjoyed your recent stay at our hotel. Our team works hard to provide exceptional experiences for our guests, and we are thrilled to have met your expectations. If you have any further feedback or suggestions, we would love to hear from you. We hope to welcome you back in the future for another great stay.

6/10 Aceptable

Chelsea

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The guy who works mornings at the front desk said "2 locals? Eww" to the other staff checking us in as I was right there in front of him. He was super fake nice the other interactions until this morning he said "this really needs to be your last night here" after my husband and I had extended our reservation a couple of times.... We're quiet, friendly, keep to ourselves and are clean. I just don't think it's very kind or customer service oriented to act like that towards your paying customers. It really rubbed us both the wrong way. Other than him, the other staff were all very sweet and helpful. The place itself is very nice, clean and welcoming.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 25 ene. 2024
Hello Chelsea, Thank you for taking the time to share your feedback with us. We genuinely apologize for any negative encounters you experienced during your stay. Our team strives to provide excellent customer service to all guests and we regret that your experience did not reflect this. We appreciate your kind words about the cleanliness and ambiance of our hotel and will address the issues you mentioned internally. We value your patronage and hope to have the opportunity to provide you with a more positive experience in the future.

8/10 Bueno

Terry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 27 ene. 2024
Hello Terry, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excelente

Heather

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great value
Excellent value. Comfortable room for a great price. The front desk staff was excellent
Se hospedó 2 noches en enero de 2024
Respuesta de Manager el 23 ene. 2024
Hello Heather,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be excellent value and that you were comfortable in your room. We also appreciate your kind words about our front desk staff. We strive to provide exceptional service to all of our guests. We hope to welcome you back in the future for another great experience.

10/10 Excelente

Sue

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Reasonably priced. Decent room. Check in and out was quick and easy. Employee was very helpful and nice.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 14 ene. 2024
Hello Sue,Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your kind words regarding our reasonable prices, decent rooms, and efficient check-in and check-out process. It's always a pleasure to hear that our employees were helpful and nice during your stay. We hope to have the opportunity to welcome you back in the future for another positive experience.

10/10 Excelente

Brittany

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Manager el 10 ene. 2024
Hello Brittany,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. We strive to provide exceptional service and a comfortable atmosphere for all our guests. We look forward to welcoming you back in the future.

10/10 Excelente

dallas

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was very polite. Rooms were clean and comfortable beds. Easy access off the interstate. Walls might be a bit thin as i had to listen to the neighbors TV most the night.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 10 ene. 2024
Hello dallas,Thank you for your feedback on your recent stay. We appreciate your compliments regarding our polite staff, clean rooms, and comfortable beds. We apologize for any inconvenience you experienced with the noise from your neighbors. We strive to provide a comfortable and peaceful environment for all our guests and will address this issue with our team. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 Excelente

Jack

Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 9 ene. 2024
Hello Jack,We are thrilled to hear that you had an amazing stay with us! We strive to provide exceptional experiences for our guests and we are delighted to know that we succeeded in doing so for you. Please do not hesitate to reach out to us if you have any further feedback or if there is anything we can do to make your next stay even more memorable. We look forward to welcoming you back soon!

8/10 Bueno

Rex

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The overall atmosphere of the hotel was excellent and the beds were super comfortable. However, it appeared to be understaffed as I had to wait about 20 minutes at the front desk for someone to show up. I then discovered the front desk attendant cleaning rooms. Breakfast was also pretty sparse and the front desk attendant seemed to be responsible for that too!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager el 9 ene. 2024
Hello Rex,Thank you for sharing your feedback on your recent stay with us. We appreciate your kind words regarding the overall atmosphere and comfortable beds. We apologize for the inconvenience you experienced with the wait time at the front desk and the limited breakfast options. We value your feedback and will take it into consideration for future improvements.

4/10 Mediocre

Diana

Le gustó: Limpieza
No le gustó: Personal y atención
I stayed here one night over Christmas while coming back from Marshfield where my mom had been hospitalized. They charged my card once for my stay and once in the early morning hours of January 3 - a little over a week later. I had paid with my phone and didn’t even think that was possible but somehow they did it so I would be very careful if you stay here. Watch for fraudulent charges, even if you’re using your phone to pay.
Respuesta de Manager el 10 ene. 2024
Hello Diana, Thank you for sharing your experience with us. We understand that you are concerned about the additional charge on your card. We recommend reaching out to your bank or credit card company to investigate this matter further. Guest privacy and security are of utmost importance, and we assure you that we take appropriate measures to maintain this.

10/10 Excelente

Linda

Viajó con su familia y niños pequeños, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient - Close to the interstate. You could hear the interstate noise, but we didn’t hear other guests. It was clean and the staff was very friendly. We stayed with our dog, which was an additional fee.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager el 30 dic. 2023
Hello Linda,Thank you so much for taking the time to share your feedback with us. We're pleased to hear that our location was convenient for your needs and that you found our staff to be friendly. We apologize for any inconvenience caused by the interstate noise, but we're glad that it didn't disrupt your stay. Should you have any further concerns, please don't hesitate to contact our management. Thank you again for choosing our hotel.

10/10 Excelente

Todd

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Broken garbage can in bathroom..spoke with clerk at checkout. Condition of ceiling just outside bathroom also mentioned to morning clerk(he also checked me in)
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 30 dic. 2023
Hello Todd,Thank you for bringing these concerns to our attention. We appreciate your feedback and apologize for any inconvenience caused. We have informed our team about the broken garbage can and the condition of the ceiling for immediate attention. We strive to provide a comfortable stay for all guests, and we regret falling short in this instance. We hope you will give us another opportunity to better serve you in the future.

10/10 Excelente

Lynn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to stay
It was especially nice, comfortable bed, super friendly staff and will definitely stay there again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 29 dic. 2023
Hello Lynn,Thank you for your wonderful feedback! We're thrilled to hear that you had a comfortable stay and enjoyed our friendly staff. We look forward to welcoming you back in the future for another exceptional experience.

8/10 Bueno

Katherine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 4 ene. 2024
Hello Katherine,Thank you for choosing our hotel for your stay! We appreciate your feedback and value your satisfaction. If you have any specific comments or concerns about your experience, please reach out to us directly so that we can address them accordingly. We hope to have the opportunity to welcome you back in the future for an even better stay.

8/10 Bueno

Melissa

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This hotel was ok. The price is reasonable for what it is. It’s safe and beds are comfortable. Close to a couple of food options. Staff are friendly. Good if you’re just stopping for the night.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 28 dic. 2023
Hello Melissa,Thank you for choosing our hotel and sharing your feedback. We're glad to hear that you found our prices reasonable and appreciated the comfortable beds and friendly staff. Our convenient location near food options is also a plus. We hope to welcome you back if you're in the area again.

8/10 Bueno

Kenneth

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Our stay was good and the room was clean and comfortable and the room rate and pet fee were very reasonable. We were underwhelmed with the breakfast on offer, and our checkout process was confusing because of a billing snafu. We have stayed here in the past and will stay here in the future as this hotel is very convenient to get to and very pet friendly.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager el 28 dic. 2023
Hello Kenneth,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed your clean and comfortable room at a reasonable rate. We apologize for any disappointment you experienced with our breakfast offerings, and we appreciate your understanding that billing issues can sometimes arise. We hope to welcome you back in the future, as we value your loyalty and our convenient location and pet-friendly policies make us a great choice for your travels.

8/10 Bueno

Maureen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 24 dic. 2023
Hello Maureen,Thank you for choosing our hotel for your stay. We are glad to hear that you had a positive experience during your time with us. We hope to welcome you back soon for another great stay.

10/10 Excelente

Julie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome place!!
I have to say, this place is a diamond in a sea of cubic zirconia!! What I mean is, there are at least a hundred different lodging choices in Eau Claire and they are all pretty comparable in price and amenities but this place not only allowed our pets but I feel they went above and beyond on their cleanliness and hospitality during our stay. I am BEYOND IMPRESSED. This location will now be our destination of “Choice” (no pun intended) when visiting our son and his wife. Special thanks to the ‘Boss’ for the extra coffee in the morning, best of luck to you!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager el 24 dic. 2023
Hello Julie,Thank you so much for your amazing review! We're thrilled to hear that you had such a fantastic stay with us and that our pet-friendly policy, cleanliness, and hospitality exceeded your expectations. We strive to go above and beyond for our guests, and we're delighted to become your destination of choice when visiting your son and his wife. We'll make sure to pass along your appreciation to our 'Boss' for the extra coffee in the morning. We look forward to welcoming you back in the future!

10/10 Excelente

Cory

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
i
Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager el 23 dic. 2023
Hello Cory,Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 Excelente

Gibson

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en diciembre de 2023
Respuesta de Manager el 19 dic. 2023
Hello Gibson,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back in the future for another excellent stay.

10/10 Excelente

Jessica

Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 14 dic. 2023
Hello Jessica,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience with us. If you have any further feedback or if there's anything else we can do for you in the future, please don't hesitate to reach out to us. We hope to welcome you back soon for another wonderful stay!

10/10 Excelente

Conrad

Viajó con su pareja, Viajó por negocios
Staff was very friendly. Only stayed one night. Would recommend.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 13 dic. 2023
Hello Conrad,Thank you for taking the time to share your positive feedback! We're thrilled to hear that you found our staff to be friendly and had a pleasant stay with us even for a night. Your recommendation means a lot to us and we hope to have the opportunity to welcome you back in the future.

8/10 Bueno

Jilliann, Rhinelander

Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 13 dic. 2023
Hello Jilliann, Thank you for choosing our hotel for your stay. We appreciate your business and hope you had a pleasant experience. If there's anything specific you would like to share about your stay, please feel free to reach out to us. We value your feedback and look forward to welcoming you back in the future.

10/10 Excelente

Shawn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 7 dic. 2023
Hello Shawn,We're thrilled to hear that you had an excellent experience during your stay at our hotel! If there's anything else we can do to make your future visits even better, please let us know. We look forward to welcoming you back soon!

10/10 Excelente

Harmony

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms here are better than those in places charging $200 or more a night, book it!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 7 dic. 2023
Hello Harmony,Thank you for choosing our hotel and providing your feedback. We’re thrilled to hear that you found our rooms to be of great value and exceeded your expectations. We strive to offer comfortable and affordable accommodations for all our guests. We appreciate your recommendation and hope to welcome you back soon.

10/10 Excelente

JAMES

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2023
Respuesta de Manager el 1 dic. 2023
Hello JAMES,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service and ensure that our guests have a memorable stay. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future for another outstanding stay.

8/10 Bueno

Martin

Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 22 dic. 2023
Hello Martin, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excelente

DEAN

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Affordable and clean, quiet
Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager el 2 dic. 2023
Hello DEAN,We're thrilled to hear that you found our hotel affordable and clean, and enjoyed a peaceful stay. It's always our aim to provide a comfortable experience for our guests. If there's anything else we can do to make your next visit even better, please let us know.

10/10 Excelente

Carol

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Inexpensive, clean, quiet, and still a convenient location. Staff were helpful
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 30 nov. 2023
Hello Carol,Thank you for choosing our hotel and for your kind feedback. We are delighted to hear that you found our hotel to be a great value for your money and that our location suited your needs. It is wonderful to know that our staff were helpful during your stay. We appreciate your review and hope to welcome you back in the future.

6/10 Aceptable

Heidi

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was fine. The breakfast would be 1 star.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager el 30 nov. 2023
Hello Heidi,Thank you for your feedback about your recent stay with us. We appreciate your compliment on the room. We apologize if our breakfast did not meet your expectations. We value your input and will take it into consideration for future improvements.

10/10 Excelente

Andrea, Duluth

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I’ve stayed at this hotel many times. The hotel amenities are pretty basic but it has always been very clean, comfortable and quiet. If you’re looking for a quality place to get a good night’s sleep on a budget, this place can’t be beat. Many amenities near the hotel and south side of Eau Claire.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager el 29 nov. 2023
Hello Andrea,Thank you for your loyalty and for consistently choosing our hotel for your stays. We appreciate your positive feedback about our cleanliness, comfort, and peaceful environment. Our aim is to provide a quality experience for our guests, even within a limited budget. We're glad to hear that the local amenities were convenient for you during your stay. We look forward to welcoming you back on your next visit to Eau Claire.

8/10 Bueno

Sheila

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay with a dog!
Great check in. Very nice professional front desk person. Love that the room had new vinyl flooring. We were staying with our dog and loved that it did not have nasty gross carpeting. Beds comfy, room clean, heat good. Nice dog walking area. Doors in halls need some painting but they have done a lot of improvements overall and still a nice little place to stay while visiting family.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 29 nov. 2023
Hello Sheila, Thank you for choosing our hotel and for taking the time to write a review. We're glad to hear that you had a great check-in experience and found our front desk person to be professional. It's also great to hear that you appreciated the new vinyl flooring in your room, as well as the cleanliness, comfort of the beds, and the efficient heating. We apologize for any inconvenience you may have experienced with the doors in the halls and appreciate your feedback. We continuously strive to make improvements and will address this issue accordingly. We hope to welcome you back again in the future.

10/10 Excelente

Steve

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 22 nov. 2023
Hello Steve,Thank you for your 10 out of 10 rating! We appreciate your stay with us and value your feedback. If there is anything specific you would like to share about your experience, please reach out to us directly so we can address any concerns. We hope to have the opportunity to welcome you back in the future.

8/10 Bueno

VIRGINIA

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Simple clean, friendly staff
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 23 nov. 2023
Hello VIRGINIA,Thank you for your feedback! We're delighted to hear that you found our hotel to be clean and our staff friendly. We strive to provide a welcoming and comfortable experience for all our guests. We appreciate your kind words and hope to welcome you back in the future for another pleasant stay.