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Opiniones sobre Best Western York House Hotel

3 out of 5
Best Western York House Hotel
14-22 Royal Parade, Eastbourne, England

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 269 de 712 opiniones" "
Evaluación: 8 - Bueno. 279 de 712 opiniones" "
Evaluación: 6 - Aceptable. 109 de 712 opiniones" "
Evaluación: 4 - Mediocre. 38 de 712 opiniones" "
Evaluación: 2 - Terrible. 17 de 712 opiniones" "

8,4/10

Limpieza

8,6/10

Personal y atención

7,6/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Enric

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en julio de 2018

8/10 Bueno

ANA ISABEL

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en agosto de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2017

8/10 Bueno

Oriol, BCN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen hotel
Confortable

6/10 Aceptable

Susan

Viajó en grupo
No le gustó: Limpieza, estado de la propiedad e instalaciones
Unfortunately there was mould on the ceiling in the bathroom and the extractor fan(no window) was clogged with fluff and dust!! Also the bed heads and lamps were very dusty,not nice!! Would not stay again and was disappointed as have recently stayed at another Best Western. The breakfast at the other hotel was also much superior so was disappointed with this as well!!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Carl, Maidstone

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is well kept and pleasant to be in. the staff are polite and helpful.
Se hospedó 1 noche en mayo de 2024
Respuesta de Reception team el 12 may. 2024
Dear Carl, Thank you for taking the time to rate your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Kind regards, Reception team, Best Western York House Hotel

8/10 Bueno

Shady

Le gustó: Limpieza, estado de la propiedad e instalaciones
Good accommodation
Se hospedó 2 noches en abril de 2024
Respuesta de Reception team el 16 abr. 2024
Dear Shady, Thank you for taking the time to rate your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Kind regards, Reception team, Best Western York House Hotel

10/10 Excelente

Robert

Se hospedó 2 noches en abril de 2024
Respuesta de Reception team el 16 abr. 2024
Dear Robert, Thank you for taking the time to rate your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Kind regards, Reception team, Best Western York House Hotel

6/10 Aceptable

Lisa

No le gustó: Comodidad de la habitación
The hotel in general is nice, my biggest issue was the police presence some colourful characters staying in the hotel, not sure if it’s used as temporary accommodation, glad I didn’t bring my children
Se hospedó 2 noches en febrero de 2024
Respuesta de Reception team el 25 feb. 2024
Dear Lisa, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

10/10 Excelente

shelley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Reception team el 21 feb. 2024
Dear Shelley, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

6/10 Aceptable

Scott

Se hospedó 1 noche en febrero de 2024
Respuesta de Reception team el 21 feb. 2024
Dear Scott, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

10/10 Excelente

shelley

Se hospedó 1 noche en diciembre de 2023
Respuesta de Reception team el 21 feb. 2024
Dear Shelley, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

10/10 Excelente

Nigel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Room with a view
A seaside hotel with a sea view is just what we wanted. A large hotel with 70 odd rooms and just off the Eastbourne seafront. A nice pool and a large spacious dining room as well as a separate bar.
Se hospedó 2 noches en febrero de 2024
Respuesta de Reception Team Best Western York House Hotel el 10 feb. 2024
Dear Nigel, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

8/10 Bueno

katrina

Le gustó: Personal y atención
Se hospedó 2 noches en enero de 2024
Respuesta de Reception team el 30 ene. 2024
Dear Joy, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

8/10 Bueno

Richard

Le gustó: Personal y atención, comodidad de la habitación
Traditional but in need of some TLC.
Staff were excellent, room was very good, plenty of room and clean, other than the windows. The communal areas were looking tired. Breakfast was very nice, evening meal was OK. Parking on the road outside, get a ticket from reception for £2 a day. Nice location but a fair walk to the main shopping centre. Although it needs some updating, it is part of its charm. Found a lovely pub close to the rear of the hotel called the marine, lovely atmosphere and superb food at reasonable prices.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Reception team el 22 dic. 2023
Dear Richard, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

2/10 Terrible

Sebastian

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bath was dirty and was very small and unsafe.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Reception team el 22 dic. 2023
Dear Guest, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

10/10 Excelente

Joy

Se hospedó 1 noche en diciembre de 2023
Respuesta de Reception team el 5 dic. 2023
Dear Joy, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

10/10 Excelente

James

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reception team el 20 nov. 2023
Dear James, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

6/10 Aceptable

ADEKEMI

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Inside layout of the property needs updating. Staff are helpful and polite. Dinner is average and not much choice Breakfast is lovely
Se hospedó 2 noches en noviembre de 2023
Respuesta de Reception Team el 14 nov. 2023
Dear Adekemi,Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

8/10 Bueno

Sylvia

Se hospedó 1 noche en octubre de 2023
Respuesta de Reception team el 28 oct. 2023
Dear Sylvia, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

10/10 Excelente

Lisa

Se hospedó 1 noche en octubre de 2023
Respuesta de Reception team el 28 oct. 2023
Dear Lisa, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

10/10 Excelente

Rebecca

Se hospedó 1 noche en octubre de 2023
Respuesta de Reception team el 4 nov. 2023
Dear Rebecca, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

6/10 Aceptable

christopher

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención
Very friendly, helpful reception. Room very small and unfortunately lots of noise from adjacent rooms with people coming and going very late at night.
Se hospedó 1 noche en octubre de 2023
Respuesta de Reception team el 10 oct. 2023
Dear Christopher, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

10/10 Excelente

Paul

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Simply loveleh
Se hospedó 1 noche en octubre de 2023
Respuesta de Reception team el 8 oct. 2023
Dear Paul, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

10/10 Excelente

Frank

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2023
Respuesta de Reception team el 5 oct. 2023
Dear Frank, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

8/10 Bueno

Gary

Se hospedó 2 noches en septiembre de 2023
Respuesta de Reception team el 20 oct. 2023
Dear Gary, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

10/10 Excelente

Stephanie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely stay, bed very comfy and breakfast great. Would recommend especially the swimming pool which was very relaxing.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reception team el 26 sept. 2023
Dear Stephanie, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

8/10 Bueno

Zoe

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Would stay again
Reasonably priced, good location, free parking on nearby streets, easy check in, friendly staff, pool an added bonus, was small but we had it to ourselves.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reception team el 17 sept. 2023
Dear Zoe, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

10/10 Excelente

Rosalind

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice, friendly staff
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reception team el 17 sept. 2023
Dear Rosalind, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

6/10 Aceptable

Graham

Viajó por negocios
Nice to have a swimming pool, though its shape, state of decor, water clarity, and ambience left a bit to be desired. Fundamentally, the hotel is tired. A comprehensive clean and redecoration would boost it enormously. Why don't the housekeeping staff do a basic check each day - one of the cups was dirty and there was a bulb missing from one of the lights. It's a good location. Some of the information on the website is a little unclear and lacking (eg it says there's no car park, but doesn't mention the availability of parking permits). The wifi signal in my room (152) was non-existent, so I had to use my phone as a hotspot.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reception Team el 12 sept. 2023
Dear Graham, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

8/10 Bueno

Chris

Le gustó: Personal y atención
No le gustó: Limpieza
Lovely location, friendly staff Needs a good clean
It is a lovely location, a large hotel with friendly staff. our room was tiny with a view over an alleyway, We had a fair bit of noise in the night from outside, but I guess that cant be helped. The room looked as though it had never been cleaned. the floor was filthy, thick with dust and had nail clippings on it. under the beds were like just horrific. the picture rail was thick with dust and cobwebs everywhere.Bead sheets were ripped and had hair on them. Bathroom was 'ok' shower was weak at best. the room was serviced daily, however beds were not made, just the sheet simply launched at the bed.
Se hospedó 3 noches en agosto de 2023
Respuesta de Reception Team el 10 sept. 2023
Dear Chris, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

10/10 Excelente

Mohammed

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent hotel and staff.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Reception team el 6 sept. 2023
Dear Mohammed, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

6/10 Aceptable

Aldin

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023
Respuesta de Reception team el 2 sept. 2023
Dear Aldin, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

8/10 Bueno

Oluwatosin

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was family-friendly and affordable, the staff was very nice
Se hospedó 2 noches en agosto de 2023
Respuesta de Reception Team el 29 ago. 2023
Dear Oluwatosin, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

6/10 Aceptable

Alison

Se hospedó 1 noche en agosto de 2023
Respuesta de Reception team el 28 ago. 2023
Dear Alison, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

2/10 Terrible

Shan

Se hospedó 2 noches en julio de 2023

8/10 Bueno

Lorraine

Se hospedó 2 noches en agosto de 2023
Respuesta de Reception team el 26 ago. 2023
Dear Lorraine, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

8/10 Bueno

Louise

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención, servicios
The seafront location was appealing. Parking was free on the roads to the rear. The staff were so polite and curteous and there was a swimming pool! Breakfast was also yummy. Only down sides (hence not a 5 star review) is that the pool area and changing rooms were quite dirty and worn. Also sheets had a stain. Otherwise a really lovely stay.
Se hospedó 1 noche en agosto de 2023
Respuesta de Reception Team el 10 sept. 2023
Dear Louise, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

10/10 Excelente

Laura

Viajó con su familia y niños pequeños
Le gustó: Servicios
We’d expected one large room but instead found ourselves in a 2 bedroom flat! Clean, new bathrooms and area was wonderful. Ate in the restaurant twice and staff were lovely and attentive and food was great. Would definitely return.
Se hospedó 3 noches en agosto de 2023
Respuesta de Reception Team el 10 sept. 2023
Dear Laura, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

8/10 Bueno

Paul

Se hospedó 2 noches en agosto de 2023
Respuesta de Reception team el 16 ago. 2023
Dear Paul, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

8/10 Bueno

Chris

Se hospedó 2 noches en agosto de 2023
Respuesta de Reception team el 16 ago. 2023
Dear Chris, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

6/10 Aceptable

William Douglas

Viajó con su familia
Le gustó: Limpieza
Good location, had a room with a view but it was very noisy (motorcycles sounded like they were racing out front) and we closed windows and it was like they were still open, no air conditioning, curtain on bathroom window was see through, bed and pillow were hard as a rock, all three of us noticed and didn’t sleep well, staff at breakfast made it feel like we were bothering them when asking for sugar packets etc as there were none at our table.
Se hospedó 1 noche en agosto de 2023
Respuesta de Reception el 13 ago. 2023
Dear William Douglas, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

6/10 Aceptable

Silvia

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Average hotel. Old and poorly maintained furnishings and structure. Breakfast okay.
Se hospedó 1 noche en agosto de 2023
Respuesta de Reception el 10 ago. 2023
Dear Silvia, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

8/10 Bueno

Colin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very enjoyable with friendly staff
Se hospedó 2 noches en agosto de 2023
Respuesta de Reception el 9 ago. 2023
Dear Colin, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

4/10 Mediocre

Kirk

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Old hotel - not for a summer visit
The hotel is quite dated and in need of renovation. There is no A/C so on a summer night you have to leave windows open or the room is unbearably stuufy and damp and the street noise is quite bad. Meals in the restaurant are so-so and very expensive considering. The staff however, were excellent.
Se hospedó 3 noches en julio de 2023
Respuesta de Reception el 7 ago. 2023
Dear Kirk, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team Best Western York House Hotel

8/10 Bueno

Georgette

Se hospedó 2 noches en julio de 2023
Respuesta de Reception team el 22 ago. 2023
Dear Georgette, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

10/10 Excelente

Tracey

Se hospedó 1 noche en julio de 2023
Respuesta de Reception team el 16 ago. 2023
Dear Tracey, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team, Best Western York House Hotel

6/10 Aceptable

Simon

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Needs a good clean over and above what cleaners usually clean. Deep clean the whole establishment.
Se hospedó 2 noches en julio de 2023
Respuesta de Reception team el 24 jul. 2023
Dear Simon, Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team Best Western York House Hotel

8/10 Bueno

Angela

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel was so lovely. Unfortunately it was so hot in the room. The small fan was not fixing anything. Parking a car was basically hopeless after 4pm. Room very spacious, a fridge would make it even better. Loved our stay!
Se hospedó 3 noches en julio de 2023
Respuesta de Reception team el 23 jul. 2023
Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team Best Western York House Hotel

8/10 Bueno

Cliente verificado

Le gustó: Estado de la propiedad e instalaciones
Eastbourne Weekend
Overall a pleasant stay. Slight delay when checking in due to room not being quite ready. Room was clean and fairly comfortable, although the pillows were hard. No bottled water in the room. Bathroom large, a bit dated, had shower above the bath which worked but wasn't brilliant.
Se hospedó 1 noche en julio de 2023
Respuesta de Reception Team el 18 jul. 2023
Thank you for rating your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to rate your stay with us. Kind regards, Reception team Best Western York House Hotel