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Opiniones sobre The Maidstone

4 out of 5
The Maidstone
207 Main Street, East Hampton, NY

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 46 de 112 opiniones" "
Evaluación: 8 - Bueno. 35 de 112 opiniones" "
Evaluación: 6 - Aceptable. 9 de 112 opiniones" "
Evaluación: 4 - Mediocre. 11 de 112 opiniones" "
Evaluación: 2 - Terrible. 11 de 112 opiniones" "

8,6/10

Limpieza

8,2/10

Personal y atención

7,0/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Pablo

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
El hotel es deplorable y carísimo . Frente a un cementerio ! Desayuno desastre ! Sin personal casi no lo recomiendo
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Jeffrey

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very friendly and engaging. Handled all of our needs wonderfully.
Se hospedó 3 noches en septiembre de 2023

2/10 Terrible

Angela

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
1 star quality for 5 stars price. 1000usd a night to lose your sleep, have lukewarm showers and old bathrooms that look like a motel’s. Rooms are so tiny, you can hear everything from the street, the restaurant and the corridors. The young man at the reception is lovely but the new owner should be ashamed for charging such prices offering the standard of a two stars hotel. This in Europe would certainly not be allowed by the law, I can’t get my head around how Americans can accept these rip offs. Certainly won’t stay there again unless the place is substantially refurbished and modernised
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice but loud
Our only complaint is that our room was very loud as we were directly above the bar and there were very loud patrons until well past midnight. Otherwise the hotel is very pleasant.
Se hospedó 1 noche en agosto de 2023

4/10 Mediocre

Ross

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Luisa

Se hospedó 1 noche en agosto de 2023

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
For a hotel of this price and rating, I expect much better service. Only one or two of the employees seemed to care at all about being helpful.
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Sam

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Tamires

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Smelly mold
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Emily

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Lisa, New York

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios
The chair in the room was stained and there were no robes in the room. For the amount of money we paid it was very disappointing.
Se hospedó 2 noches en julio de 2023

6/10 Aceptable

Garland

Se hospedó 3 noches en julio de 2023

10/10 Excelente

Sean

Se hospedó 2 noches en julio de 2023

2/10 Terrible

Joy

Se hospedó 2 noches en julio de 2023

6/10 Aceptable

Craig

Le gustó: Limpieza
We love the location and the ability to walk to town. The room was really not good. It was separated from the neighboring room by only a sliding door, that was not secured and through which one could easily hear and even see one's neighbors. There was zero privacy. There was a comedy show put on in the restaurant below and every word uttered by the comedian, every response from the audience could be heard in this room as clearly as if one were downstairs attending the show. We were asked about our stay before we left and we shared these views with the on site management, who were lovely and apologetic.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Johnelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Will continue to come back. Love The Maidstone vibe, staff, and loveliness.
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Karen

Se hospedó 5 noches en junio de 2023

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Super cute boutique hotel with a great location and friendly staff.
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Alexander

Se hospedó 2 noches en junio de 2023

10/10 Excelente

Rosario

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Stunning property!
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Sharon

Viajó con mascotas
Le gustó: Limpieza, personal y atención
glad they are open but there was no one at the front desk so almost no customer service also no notice about the breakfast arrangements. Hope they get their customer service act together! also they didn’t answer the phone on Thursday (busy signal) ?

8/10 Bueno

larissa

Se hospedó 1 noche en junio de 2023

8/10 Bueno

steven

Se hospedó 2 noches en mayo de 2023

6/10 Aceptable

Ana

Viajó con mascotas
Le gustó: Limpieza, personal y atención
Overall good experience, FYI, restaurant/bar is closed during off season. :(
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Marilena

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The best!
Se hospedó 3 noches en octubre de 2022

10/10 Excelente

Ann

Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Kelly

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Quick Hamptons Trip
Hotel was very nice though limited restaurant/bar hours. Room was fabulous. I called the day prior to request early check in and was told I should be fine. Upon arriving the staff informed us the central booking phone number provided with our reservation doesn’t know what they are saying and that they aren’t in the actual hotel. It was a frustrating start but ultimately the staff was helpful and the room + location was great!
Se hospedó 1 noche en junio de 2022
Respuesta de Haley el 7 ago. 2022
Thank you, we are glad that you were able to enjoy your stay!

4/10 Mediocre

Frederick, Bedford

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Staff congregate in reception and store boxes; completely ruining vibe of hotel. Was sad to see staff doing pull-ups on main doorway of the hotel with zero regard for guests.
Se hospedó 3 noches en junio de 2022
Respuesta de Haley el 7 ago. 2022
Thank you for your feedback as it gives us an opportunity to improve

8/10 Bueno

Jody

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good location Bad staircase for heavy bags.
Se hospedó 3 noches en junio de 2022
Respuesta de Haley el 7 ago. 2022
Thank you for your feedback!

4/10 Mediocre

Jennifer

Viajó por negocios
No le gustó: Personal y atención
Disappointing
I had a do not disturb and they still went in the room and half cleaned. I then noticed when I returned my Tom Ford sunglasses were missing. When I spoke to someone at the desk. I was clear that I thought they were wrapped in the sheets when they were changed. They were completely unhelpful and insisted nobody stole anything. I never accused anyone of stealing, but the customer service was terrible. I was completely thrown by the way they handled it and the manager has not reached out to me. This is also very close to a busy road and you hear the traffic all day and night.
Se hospedó 3 noches en mayo de 2022

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2021

8/10 Bueno

Jordana Coelho, Florham Park

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very pleasant and tasteful hotel - rooms could use a bit of updating, but overall very nice experience.
Se hospedó 1 noche en septiembre de 2021

4/10 Mediocre

Melanie

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
What could be a charmingly eclectic bed and breakfast is ruined by disinterested staff, nonexistent amenities and a general air of “Elvis has left the building”. Had it not been so expensive, I would have happily chalked it up to an off weekend, but the evidence suggested it wasn’t a one time thing. Breakfast was stale, the grounds badly in need of repair, and the bathrooms almost roadside worthy. Threadbare towels, non-draining bathtub and giant pump soap dispensers. The closet had 2 clothes hangers that had clearly been left by previous guests. It is also worth noting that the restaurant is not affiliated with the hotel so signing privileges are not allowed. We had to request housekeeping after 2 days despite being out of the room all day. I feel as though a fledgling interior designer wanted to design a hotel without having ever stayed a a hotel. Previous responses to reviews cite staff shortages, but all we saw were staff lounging in various areas of the hotel. There are many choices in East Hampton. For the price, this is not worth it.
Se hospedó 3 noches en agosto de 2021

4/10 Mediocre

Donna

Le gustó: Limpieza, servicios
The Maidstone is in the historic, shopping and beach area of East Hampton so the location cannot be beat. However, the old building is in need of better upkeep (for example, there was no hot water for my 2- day stay). Staff was unreachable at times and unapologetic.
Se hospedó 2 noches en agosto de 2021

8/10 Bueno

John

Se hospedó 3 noches en agosto de 2021

10/10 Excelente

Lyle

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2021

10/10 Excelente

William

Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Rissa

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect
Perfect stay for a work trip. Would come back for pleasure - so charming.
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Nancy

Se hospedó 7 noches en julio de 2021

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2021

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza
Se hospedó 2 noches en julio de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2021
Respuesta de Hotel Manager el 1 jun. 2021
Thank you VERY much!

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Rooms are beyond small very little staff
Se hospedó 1 noche en mayo de 2021
Respuesta de Manager el 19 may. 2021
Thanks for your insigh!

4/10 Mediocre

Cliente verificado

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2021
Respuesta de Hotel Manager el 21 abr. 2021
Thank you for taking the time to post. We are very happy that you enjoyed our property!

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room
Se hospedó 1 noche en febrero de 2021
Respuesta de manager el 17 abr. 2021
Thank you!

6/10 Aceptable

Cliente verificado

Viajó con su pareja, Viajó con mascotas
Charming property with a lot of character, but needs a bit of upkeep. The only objectionable issue was the temperature control in our room. It was a warmer April night, and the AC wasn't on yet (I assume). The wall unit in the room seemed to only do heat, and I couldn't even get the fan on it to run (seemed broken?). The windows were missing screens, so we couldn't really leave those open either- that's a super easy fix that is definitely needed. Beyond that, just a mixed bag of other small fixes that would quickly spruce up the property. There were a few places where the trim was badly damaged and needed to be replaced... a couple of tiles were loose on the bathroom floor... the bathroom fixtures probably need replacing (especially the shower head). And overall, the outside probably needs a good coat of paint! The property itself, including the garden, is really nice. The location on main street is also super convenient. I hope they make these updates and would look forward to staying there again.
Se hospedó 1 noche en abril de 2021
Respuesta de manager el 17 abr. 2021
Post Pandemic Work in Progress ! We look forward to seeing you again when we are all spruced up .

8/10 Bueno

Anthony

Se hospedó 1 noche en abril de 2021

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It’s such a wonderful Inn. It’s the best in the Hamptons. It was such a perfect 3 days
Se hospedó 2 noches en abril de 2021
Respuesta de Hotel Manager el 8 abr. 2021
Thank you! Thank you! Thank you!

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The place was very clean and in a great location, it was right across a very cute church with great dining around. The only disappointment was the size of the bathroom. Another thing is they allow dogs on the property and we heard one barking for a few hours when we were trying to sleep. That was the biggest disappointment.
Se hospedó 2 noches en marzo de 2021
Respuesta de Hotel Manager el 5 abr. 2021
Thank you for your very constructive comments. I'm so sorry we were not able to take care of the barking dog in real time. Our guests are usually more considerate and aware of their pets issues and that's why we allow them, but there's always someone.....