4th trip to GC, 2nd time staying at Paradise Villas (previously stayed across the road). Location is gorgeous and the villa is very large. Comfy beds, lots of sheets and towels, and reasonable cleaning at check-out. Contacted the property manager our 2nd day to ask about the kayak from the listing in April 2025, asked for ant traps, and to fix a broken toilet seat. They fixed the seat and brought traps, but said there hadn’t been a kayak since 2023. The AC for the bedrooms had made a terrible sound the first night, so we’d turned it off to let it rest while out for the day.That night, the AC completely broke so we texted the next morning to ask a technician to be sent. After 10 years of staying in VRBOs, we’ve never been treated so rudely! She yelled at us for an hour via text before finally sending a tech - who confirmed the blower was broken and needed a repair.We had no communication from or to the manager for the rest of the trip. Later in the week, there was a massive hatch of flying insects in the windows facing the ocean. We vacuumed and used the Raid under the sink and took care of it because that’s another seasonal thing and not their fault.But I assume other guests who didn’t tell them about problems until the review likely did so after being treated so rudely. We would not stay with this property manager again.