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Opiniones sobre Hilton East Brunswick Hotel & Executive Meeting Center

3.5 out of 5
Hilton East Brunswick Hotel & Executive Meeting Center
3 Tower Center Blvd, East Brunswick, NJ

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 390 de 1001 opiniones" "
Evaluación: 8 - Bueno. 235 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 160 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 120 de 1001 opiniones" "
Evaluación: 2 - Terrible. 96 de 1001 opiniones" "

8,0/10

Limpieza

8,0/10

Personal y atención

7,0/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maria de jesus

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de V el 21 feb. 2024
Thank you for your feedback, we much appreciate taking the time in providing your review. Looking forward in being our guest in the near future Have a wonderful evening!

8/10 Bueno

Carlos

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
El aire acondicionado de la hab no estaba bueno
Se hospedó 2 noches en julio de 2023
Respuesta de Hilton East Brunswick Hotel el 25 jul. 2023
Hello Carlos, we are glad you enjoyed your stay with us. We appreciate your feedback, and will make our staff aware of this issue. We hope to have you again!

6/10 Aceptable

Abel

Se hospedó 2 noches en mayo de 2023
Respuesta de Hilton East Brunswick Hotel el 20 jun. 2023
Hello Abel, we are so sorry you did not fully enjoy your stay with us. We appreciate your feedback, and will take this into consideration. We truly hope we can make up for this experience in the future.

10/10 Excelente

Alfredo

Se hospedó 1 noche en enero de 2023
Respuesta de Hilton East Brunswick Hotel el 17 ene. 2023
Hello Alfredo, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again at the Hilton!

8/10 Bueno

Dora

Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Evelyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel grande y acogedor
El hotel es muy grande , buenas habitaciones y tiene una vista espectacular!!!
Se hospedó 1 noche en noviembre de 2021

2/10 Terrible

Wiliams

Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Hector

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Las escaleras de los estacionamientos necesitan mantenimiento
Se hospedó 1 noche en octubre de 2021

4/10 Mediocre

ArGe

Viajó con su familia y niños pequeños
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
No cumplen con lo que ofrece en la publicidad. En mi caso escogí este hotel porque incluía parqueadero y desayuno, los cuales al llegar al hotel me dijeron que debía pagarlos por aparte. Mal servicio.
Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

Carlos

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo me gusto
Se hospedó 2 noches en agosto de 2021

8/10 Bueno

William

Viajó por negocios
Le gustó: Limpieza
No good
El lugar muy bueno pero el servicio no mucho, las Almudenas muy grandes y duras pedimos cambiarlas y nunca lo hicieron, no había shampoo en el baño y las toallas olían mal nos toco pedirle las remplazaran
Se hospedó 1 noche en julio de 2021
Respuesta de Wanda el 28 jul. 2021
Saludos, muchisimas gracias por su encuesta, sus comentarios seras dirigidos al departmentos respectivos, ya que esto nos ayuda a mejorar en varias areas. Lamento mucho si le fallamos y cumplimos sus espectativas durante su estadia. Que tenga un hermoso dia. Gracias !!

10/10 Excelente

Nelson

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en marzo de 2021
Respuesta de Wanda V. el 31 mar. 2021
Hello, so wonderful to know we met your expectation. It really makes me smile as well as our Hilton team to get such positive feedback. Looking forward in being our guest sometime in the near future. Have a pleasant and safe day!! Be safe!

10/10 Excelente

miguel

Se hospedó 1 noche en septiembre de 2020

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lugar estratégico ya que está cerca de la parada de bus para trasladarse a NY. No hay alternativas de comida cerca que no sea el resultante del hotel con menú un poco limitado.
Se hospedó 2 noches en diciembre de 2019

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Francisca

Se hospedó 2 noches en octubre de 2019

8/10 Bueno

Miguel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy Bueno
excelente, buena atención y el personal atento a cualquier cosa!
Se hospedó 4 noches en octubre de 2019

6/10 Aceptable

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza, servicios
Very nice hotel. Well located if you´re going to an event in New Brunswick. Parking is ok. The view is pretty good. Internet is mediocre in the room and in the common areas such as the lobby; I had to work while I was in the hotel and this was a disappointment to say the least. Housekeeping was terrible. The room wasn´t very well cleaned; and if you´re staying at a Hilton you would expect the room to be spotless.
Se hospedó 2 noches en septiembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean neat nice bed nice restaurant good salmon...
Se hospedó 1 noche en octubre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good,excelente,fantastic,beautiful,☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️
Se hospedó 2 noches en agosto de 2018

10/10 Excelente

Madeline

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very easy to get around
Se hospedó 2 noches en abril de 2024
Respuesta de Wanda el 30 abr. 2024
Good morning, thank you for taking the time in sharing your feedback with us. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again and be at your service. Have a fantastic day, be well be safe!

10/10 Excelente

Anthony

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Wanda el 30 abr. 2024
Good morning, thank you for taking the time in sharing your feedback with us. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again and be at your service. Have a fantastic day, be well be safe!

10/10 Excelente

Sarah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good stay. Property was a bit tired
Se hospedó 1 noche en abril de 2024
Respuesta de Wanda el 29 abr. 2024
Hello, thank you so much for taking the time in sharing your experience with us. We are pleased to hear we met your expectations and yes, the hotel is dated, but good news we should be starting renovations either end of this summer or end of the year. We look forward you continue being our guest and be able to assist you during your stay. Have a fantastic day and be safe!

8/10 Bueno

Jasmine, Bronx

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Wanda el 28 abr. 2024
Hello, thank you for taking the time in sharing your experience at our hotel. We much appreciate your feedback we most definitely will share with our team. We look forward in being at your service in the near future, have an amazing day! Be safe be well!

2/10 Terrible

ivy

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It is my daughter’s spring break, and all she wanted was a pool! I called ahead to ask if the indoor pool was heated, and the response was yes! That’s why we booked this hotel. There are tons of other hotels with indoor pools near us; if they had said no, then I would have never booked it here. I have now been waiting for almost two hours for this pool to be fixed. I will be asking for a partial refund. The person at the front desk was extremely rude; he did not even know the situation and jumped to conclusions. Unbelievable. We should have book a different place with the same price.
Se hospedó 2 noches en febrero de 2024
Respuesta de Wanda el 24 abr. 2024
Good day Ms. Ivy, we much appreciate you taking the time in sharing with us your experience. I cannot apologize enough for your dissatisfaction with us, I can assure you this is not the norm. I can understand your frustration and this recent stay with us. I cannot find your booking as you have responded on Expedia site, if you can please contact the hotel directly leave me a voice message with your full name on booking, or hotel confirmation number not Expedia booking number with your contact number I will be more than happy to look at your reservation. As you booked through Expedia not directly with us it's a different matter on how to handle reservation. Again, please accept our apology for failing short, your feedback is important and will most definitely be addressed. Have a wonderful day!

6/10 Aceptable

Aaron

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Th staff we interacted with was very professional and kind. The hotel, however, is understaffed. Only one receptionist. No valet parking. No one at the door to carry luggages etc. Overall a potentially nice hotel if understaffing issue is address. Also, you must park your own car and pay $14-$20 for parking.
Se hospedó 1 noche en abril de 2024
Respuesta de Hilton el 22 abr. 2024
Hello, much appreciate your feedback. We will definitely share with our senior management as this will help us to improve our service. As for self-parking hotel has always rented parking space from adjacent tower, but we can understand your concerns. Thank you again for your feedback, looking forward in being at your service in the near future. Have a great day!

10/10 Excelente

Eddie

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en marzo de 2024
Respuesta de Hilton el 23 abr. 2024
Good morning!Much appreciate you taking the time in providing excellent feedback. We are much content we met your expectations; we look forward being at your service on your next visit with our warm hospitality. Have an amazing day!

4/10 Mediocre

Hoda

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Hilton el 22 abr. 2024
Hello, much appreciate your feedback, we are sorry to hear we failed in meeting expectations. We will share with our senior team as they will address and help improve our service. Have a wonderful day!

10/10 Excelente

Tyshenda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Hilton el 14 abr. 2024
Hello, much appreciate your feedback! We are glad to hear we met expectations. Looking forward to being our guest very soon.  Have an awesome day!

10/10 Excelente

Jeanette

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Wanda el 10 abr. 2024
Good morning!Much appreciate your feedback!We are pleased to hear that you enjoyed your stay. We most definitely share your feedback with our team and senior management.Have a safe and fantastic day!

10/10 Excelente

Dane

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The approach to the hotel was most impressive
Se hospedó 1 noche en abril de 2024
Respuesta de Wanda el 8 abr. 2024
Hello, thank you for taking the time in providing us with your feedback. We are so please to hear that you enjoyed your stay. We look forward to seeing you again. Have an amazing safe day!

4/10 Mediocre

Lazar

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Rooms are outdated and they charge for parking
Se hospedó 2 noches en abril de 2024
Respuesta de Hilton el 8 abr. 2024
Hello, Mr./Ms. We much appreciate you taking the time in sharing your feedback. We are sorry to hear we did not meet your expectations. We will definitely share your feedback with our senior team as it will help us improve. Our property will be going under renovations by end of this summer we are all looking forward for renovated fresh and modern rooms as well as our outlets. Again, please accept our apologies, looking forward in crossing paths in the near future and be at your service. Have an amazing safe day!

10/10 Excelente

Eric

Se hospedó 1 noche en abril de 2024
Respuesta de Wanda el 28 abr. 2024
Hello, thank you for taking the time in sharing your experience at our hotel. We much appreciate your feedback we most definitely will share with our team. We look forward in being at your service in the near future, have an amazing day! Be safe be well!

10/10 Excelente

Sultanah

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was Grest
Se hospedó 2 noches en marzo de 2024
Respuesta de Hilton el 8 abr. 2024
Hello, thank you for taking the time in providing us with your feedback. We are so please to hear that you enjoyed your stay. We look forward to seeing you again. Have an amazing safe day!

4/10 Mediocre

bunny

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Booked room when I got there it wasn’t available went outside for a min and when I came back room door wouldn’t open had to wait on someone to fix it
Se hospedó 2 noches en marzo de 2024
Respuesta de Hilton el 8 abr. 2024
Hello, much appreciate your feedback, sorry we did not meet expectations and being inconvenienced trying to renter your guest room, I can understand your frustration. At times the cause may be room key has been next to anything electronic, cell phones etc. or the life of door battery has expired. Again, we are sorry for inconveniences caused, looking forward in being at your service in the near future. Have a wonderful day!

10/10 Excelente

Jungin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything good
Se hospedó 1 noche en marzo de 2024
Respuesta de Wanbda el 2 abr. 2024
Hello, much appreciate your feedback! We are pleased to hear you enjoyed your stay. Looking forward to seeing you again and be at your service. Have a lovely day!

8/10 Bueno

Chiquita

Se hospedó 1 noche en marzo de 2024
Respuesta de Hilton el 22 abr. 2024
Hello, thank you for your response, we are delighted to hear we met your expectations. We look forward to being at your service in the near future. Have a fantastic day!

2/10 Terrible

Regina

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Terrible is an understatement. Let's start with how dirty the rooms are... There was a used qtip on the floor under the sink. There were someone else's hair strands all over the bathroom, sink, towels... Gross! It looked like our room carpet has not been vacuumed in decades as we kept on seeing food particles all over. Elevators - there are 4, but they get stuck if there are more than 5 people in them or they reset as someone gets off and you have to rush to repress the numbers, otherwise you will be riding somewhere else. Oh and they also charge you $14 nightly to park your car... And that is after you have to shlepp your luggage down the stairs from whichever floor you are on, because the wait for the elevator is over an hour... Let me put it this way... This hotel is in major need of some tender love and care! So disappointing! Definitely not what you expect from Hilton.
Se hospedó 2 noches en marzo de 2024
Respuesta de HIlton el 30 mar. 2024
Hello Ms. Regina, first and foremost I would like to thank you for taking the time in sharing your feedback. We are so sorry to hear about your experience with us, I can assure you this is not the norm. All of your comments and concerns will be forwarded to our senior team and be discussed. We truly apologize for failing not meeting expectation which you deserve. Looking forward we can have you as our guest when we are all finalized with upcoming renovations.Thank you, Have a wonderful weekend!

10/10 Excelente

Mordechai

Se hospedó 1 noche en marzo de 2024
Respuesta de Wanda el 8 abr. 2024
Hello, thank you for taking the time in providing us with your feedback. We are so please to hear that you enjoyed your stay. We look forward to seeing you again. Have an amazing safe day!

10/10 Excelente

Albanelly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great experience
Se hospedó 1 noche en marzo de 2024
Respuesta de Hilton el 23 mar. 2024
Hello, much appreciate your feedback! So happy we met your expectations during your stay. Looking forward in being our guest in the near future. Have an awesome weekend!

6/10 Aceptable

Robert

Le gustó: Limpieza, personal y atención, servicios
It was ok nothing special
Se hospedó 3 noches en enero de 2024
Respuesta de Hilton el 12 mar. 2024
Hello, thank you so much for your feedback. Looking forward in being at your service in the near future. Have a great day!

8/10 Bueno

Karamjeet

Se hospedó 1 noche en marzo de 2024
Respuesta de Hilton el 30 mar. 2024
Hello, thank you for taking the time in providing us with your feedback! Glad to hear we met your expectations, looking forward in being at your service in the near future. Have a wonderful weekend!

6/10 Aceptable

Esther

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Hilton el 12 mar. 2024
Good day Ms. Esther,Kindly appreciate your feedback, we apologize for any inconveniences encountered during your stay. We will definitely utilize your Feeback to improve. If we can be of any assistance, please do not hesitate to reach out. Have a great day!

8/10 Bueno

Lyudmyla

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The heating system was upredictable, in fitst night we had to call service.
Se hospedó 3 noches en febrero de 2024
Respuesta de Wanda el 3 mar. 2024
Thank you so much for taking the time in providing us with your feedback. We truly appreciate your business and for choosing our hotel for your stay. Your comments will be shared with our senior team as it will assist to improve. Have a great weekend!

4/10 Mediocre

Mohamed

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The electrical room in every floor is very noisy and this noise is all night. We switched 4 rooms and same issue. The room is not clean and dirty and everything is dusty. The best thing in the hotel is the lobby area and the night time receptionist. She is very helpful and she tried to do everything to get me a room with no noise. I don’t know but Hilton is not as before. We will never book there again.
Se hospedó 3 noches en febrero de 2024
Respuesta de Hilton el 3 mar. 2024
Good day Mr. Mohamed! Thank you for your feedback we much appreciate you taking the time and share your experience at our hotel. I can understand your disappointment and frustration having to room change numerous times, I am happy to know we were able to finally find appropriate accommodations for you and your family. Our apologies for failing short, looking forward in being at your service sometime in the near future. Have a great weekend!

6/10 Aceptable

China

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
Hotel lobby is beautiful. The rest of it could use some updates. Our room had a thermostat, but it did not work. Temp was constantly reverted back to 69 overnight (it is February) and we were very cold. Not typically somebody at the front desk, had to wait around for somebody to come out of the back room they have. Toilets are SO loud, and so are the vent systems in the room.
Se hospedó 1 noche en febrero de 2024
Respuesta de Wanda el 26 feb. 2024
Good day! Much appreciate your feedback will definitely forward to our senior team. We are truly sorry inconveniences encountered during stay, can assure you this is not the norm of what we offer to our guests. Looking forward in being our guest sometime in the near future as we will being renovations end of this summer with meeting rooms and continue with our guest's room as well. Again, our apologies, have a wonderful day!

8/10 Bueno

Guimy

Se hospedó 1 noche en febrero de 2024
Respuesta de Hiltlon el 23 mar. 2024
Hello, much appreciate your feedback! So happy we met your expectations during your stay. Looking forward in being our guest in the near future. Have an awesome weekend!