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Opiniones sobre Comfort Suites East Brunswick - South River

2.5 out of 5
Comfort Suites East Brunswick - South River
555 Old Bridge Tpke, East Brunswick, NJ

Opiniones

7,4

Bueno

Evaluación: 10 - Excelente. 337 de 1000 opiniones" "
Evaluación: 8 - Bueno. 304 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 168 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 98 de 1000 opiniones" "
Evaluación: 2 - Terrible. 93 de 1000 opiniones" "

7,6/10

Limpieza

8,0/10

Personal y atención

6,4/10

Servicios

7,0/10

Estado de la propiedad e instalaciones

6,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Paola

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager el 2 abr. 2024
Dear Guest,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 ratings. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. You are welcome again.Sincerely,Hotel Manager

8/10 Bueno

Gualberto

Viajó con su familia
Le gustó: Personal y atención
Un lugar muy acogedor, con muchos negocios alrededor que se podian alcanzar sin problemas
Se hospedó 8 noches en diciembre de 2023
Respuesta de Hotel Manager el 8 ene. 2024
Estimado Gualberto,Gracias por sus amables palabras. Estamos encantados de saber que nuestro hotel le pareció un lugar acogedor y conveniente para hospedarse, con fácil acceso a las empresas cercanas. Nos esforzamos por brindar un ambiente cómodo y accesible para nuestros huéspedes, y estamos encantados de que haya disfrutado de su experiencia. Esperamos tener el placer de darle la bienvenida nuevamente para otra estadía placentera en el futuro.Atentamente,Gerente del hotel

8/10 Bueno

Nayib

Le gustó: Limpieza, personal y atención, servicios
El personal de limpieza hacen un gran esfuerzo de mantener todo limpio pero ya los espacios comunes necesitan ser remodelados
Se hospedó 8 noches en noviembre de 2023
Respuesta de Hotel Manager el 6 dic. 2023
Dear Nayib,Thank you for your recent stay at our hotel. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Excelente

Dalia

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager el 13 dic. 2023
Dear Dalia,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager

10/10 Excelente

Delia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like the fast check in and the service, super clean
Se hospedó 2 noches en agosto de 2023
Respuesta de Paul P el 28 ago. 2023
Dear Delia,Thank you for your review! We are glad to hear that you had an amazing stay with us. I am glad you liked the quick check-in process and cleanliness of the hotel. Our goal is to provide an experience worth repeating for every guest. We appreciate your feedback and hope to welcome you back soon for an even better experience.Sincerely,Hotel Manager

10/10 Excelente

Maria de jesus

Se hospedó 2 noches en marzo de 2023
Respuesta de Hotel Manager el 10 abr. 2023
Dear Maria,Thank you for taking the time to share your recent experience at our hotel. We are thrilled to see that you enjoyed your stay and appreciate your 5-star rating on Expedia.It is always our goal to provide exceptional service and amenities to all of our guests, and we are delighted that we met your expectations. We hope you had a comfortable and relaxing stay with us and that you were able to enjoy all that our hotel and the surrounding area have to offer.Thank you again for your kind words, and we hope to welcome you back for another memorable stay soon.SincerelyHotel Manager

10/10 Excelente

Maria de jesus

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo fue muy bueno
Se hospedó 2 noches en marzo de 2023
Respuesta de Hotel Manager el 15 mar. 2023
Querida María de Jesús,¡Gracias por la excelente reseña! Agradecemos sus comentarios y nos alegra saber que tuvo una buena experiencia. Esperamos que regrese y se quede con nosotros nuevamente pronto.AtentamenteGerente del hotel

8/10 Bueno

Carlos

Le gustó: Limpieza, personal y atención, servicios
Hay cosas que se deben de mejorar
Se hospedó 1 noche en febrero de 2023
Respuesta de Hotel Manager el 28 feb. 2023
Querido Carlos,Gracias por tomarse el tiempo para revisar nuestro hotel. Agradecemos sus comentarios y tomamos todos los comentarios en serio. Reconocemos que hay áreas que deben mejorarse y estamos trabajando activamente para realizar esos cambios. Esperamos que nos brinde otra oportunidad de servirle en el futuro y demostrarle las mejoras que hemos realizado. Gracias nuevamente por sus comentarios.AtentamenteGerente del hotel

6/10 Aceptable

Fermin

No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2021

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Nery, Santiago

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Justo lo que necesitábamos
Excelente

6/10 Aceptable

Janet, Elizabeth

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Servicios
The hotel looked like it was housing people. There is no pool, gym, etc. The area is very industrial. Property looked liked it was being renovated there were signs in the floor, boxes in the entrance, no chairs in the lobby.
Se hospedó 5 noches en mayo de 2024
Respuesta de Hotel Manager el 15 may. 2024
Dear Janet,We apologize for the experience you had during your stay. It's concerning to hear that the hotel did not meet your expectations, especially regarding the lack of amenities and the appearance of ongoing renovations. We strive to provide a comfortable and welcoming environment for all our guests, and we regret that we fell short in this instance. We hope you will give us another chance to satisfy you in the future. Visit again soon.Sincerely, Hotel Manager

2/10 Terrible

Adham

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not recommended shower is very bad and no shampoo
Se hospedó 2 noches en mayo de 2024
Respuesta de Hotel Manager el 7 may. 2024
Dear Adham,We apologize for the disappointing experience with the shower and the absence of shampoo during your stay. Your comments are important, and we will address them to ensure a better experience for our guests. We strive to provide a comfortable and convenient stay for all our guests, and we regret falling short of your expectations in this regard. We hope to have the opportunity to welcome you back for an improved stay. Sincerely, Hotel Manager

2/10 Terrible

Delsa, Miami

Viajó en grupo
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
This property is under construction, and it is a family residence. kids running in the hallways, never got clean towels, walls in the room dirty with juice and carpets stained with juice spots.
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Tahj

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Place is infested with spiders and ants
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 29 abr. 2024
Dear Guest,We're sincerely sorry to hear about the issues you experienced with spiders and ants during your stay. We take your feedback seriously and will address this matter with our pest control team to rectify the situation promptly. Your comfort and satisfaction are important to us, and we appreciate your patience and understanding. Please visit us again.Sincerely, Hotel Manager

2/10 Terrible

Pedro

Viajó con su familia y niños pequeños
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Sucio , su proyecto de renovación un desastre hecho por no profesionales , ruidoso y todo defectuoso
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Manager el 29 abr. 2024
Dear Pedro,We're truly sorry to hear about your disappointing experience during your stay. Renovations are intended to enhance our guests' experience, and we regret any inconvenience caused by the condition of our property during this process. Your feedback is invaluable, and we'll address these issues promptly to ensure improvements moving forward. Additionally, we apologize for any noise disturbances and defects in your room. Please know that we take your comments seriously, and we appreciate your understanding.Sincerely, Hotel Manager

10/10 Excelente

Darejan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Manager el 26 abr. 2024
Dear Darejan,Thank you for the review. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely, Hotel Manager

10/10 Excelente

Hassan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 12 noches en abril de 2024
Respuesta de Hotel Manager el 24 abr. 2024
Dear Guest,Thank you for your fantastic rating! We're thrilled to hear that you had a 5 out of 5 experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

4/10 Mediocre

Adrienne

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Manager el 15 abr. 2024
Dear Adrienne,Thank you for taking the time to share your feedback. We're sorry to hear that your experience fell short of your expectations. We would greatly appreciate it if you could provide us with more details about your stay so that we can address the issues you encountered and work towards improving our services.SincerelyHotel Manager

2/10 Terrible

William

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
When we came in the room we had blood on are bed which I have pictures of the phone was broken the window was broken just was a very terrible comfort inn I won’t be staying in comfort inn anymore after that one.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 15 abr. 2024
Dear William,We're deeply sorry to hear about your negative experience during your stay. Our apologies for the bad experience. This is certainly not the level of service we strive to provide to our valued guests. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely,Hotel Manager

6/10 Aceptable

Meena

No le gustó: Estado de la propiedad e instalaciones
Remodeling so it’s not good to sta
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager el 15 abr. 2024
Dear Meena,We apologize for any inconvenience caused by the remodeling process during your stay. We appreciate your understanding and patience during this time. If there's anything else we can do to address your concerns or if you have any further feedback, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more enjoyable stay once the remodeling is complete.Sincerely,Hotel Manager

8/10 Bueno

Amber

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Despite being under construction in main parts of the hotel, it was a pleasant stay. My daughter and I stayed for one evening and were happy with the amenities and cleanliness. For the price, we were very happy!
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 8 abr. 2024
Dear Amber,Thank you very much for the stay and the fantastic sharing. We're glad to hear that you had a pleasant stay despite the ongoing construction in parts of the hotel. Your satisfaction is important to us, and we're pleased to know that you and your daughter were happy with the amenities and cleanliness. Thank you for your understanding and positive feedback. We strive to provide excellent value for our guests, and we're delighted that you found the price to be very satisfactory. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excelente

Brent

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good man.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 1 abr. 2024
Dear Brent,Thank you for your kind words. We're pleased to hear that you had a positive experience during your stay. Your satisfaction is important to us, and we appreciate your feedback. We hope to have the opportunity to welcome you back again in the future for another enjoyable stay. Sincerely, Hotel Manager

8/10 Bueno

Virendra, garrison

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Under renovation….
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager el 2 abr. 2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We appreciate your rating and understand your concern regarding the ongoing renovations. Please rest assured that we are working diligently to minimize any inconvenience caused and enhance our facilities for future guests. We hope to welcome you back soon for an even better experience.Sincerely, Hotel Manager

10/10 Excelente

Timothy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This Comfort Suites is undergoing renovations. The work is not complete, but the progress looks great. Parking is free and hotel is quiet and safe. Free Breakfast is available and consists of eggs, waffles, sausage, breads, donuts, and cereal. Would recommend to anyone looking for a value hotel with free breakfast.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 25 mar. 2024
Dear Timothy,Thank you for sharing your experience with us! We're pleased to hear that despite undergoing renovations, you found our hotel quiet, safe, and making great progress. We're glad you enjoyed the complimentary breakfast options and the convenience of free parking. Providing value-added amenities like these is important to us, and we're delighted that you found them satisfactory. We truly appreciate your recommendation, and we look forward to welcoming you back once our renovations are complete. Sincerely, Hotel Manager

4/10 Mediocre

Deanna

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
We know the property was under renovation but that was no excuse for the room to not be stocked with toilet paper and then very poor lighting in the bathroom
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager el 19 mar. 2024
Dear Deanna,We apologize for any inconvenience caused by the issues you encountered during your stay. While we are undergoing renovations, we understand that our guests' comfort should not be compromised. Please accept our sincerest apologies for the oversight regarding the toilet paper and poor lighting in the bathroom. Rest assured, we will actively address these issues to ensure they do not recur in the future. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

2/10 Terrible

Clifford

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Place was a dirty filthy mess I have pictures to prove it
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager el 18 mar. 2024
Dear Clifford,We're deeply sorry to hear about your disappointing experience during your stay. Please know that we take your feedback seriously, and we will address this matter immediately with our housekeeping team to ensure that necessary improvements are made. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Sincerely, Hotel Manager

4/10 Mediocre

Virginia

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The service from the staff was that they were not helpful when I asked for something. I will not stay there ever again.
Se hospedó 4 noches en marzo de 2024
Respuesta de Hotel Manager el 12 mar. 2024
Dear Virginia,We sincerely apologize for the disappointing experience you had during your stay, and we regret that our staff did not meet your expectations in terms of assistance. We take your feedback seriously and will address this issue with our team to ensure improvements are made. We genuinely hope to have the opportunity to regain your trust in the future. Sincerely, Hotel Manager

8/10 Bueno

Maria

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios
Hotel was convent to where I was going, BUT UNDER CONSTRUTION, VERY DUSTY.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 8 mar. 2024
Dear Maria,Thank you for your feedback. We appreciate that you found our location convenient for your needs. We apologize for any inconvenience caused by the ongoing construction, which contributed to the dusty environment. Please be assured that we will work diligently to minimize disruptions and improve conditions for our guests. Your input helps us strive for better experiences in the future.Sincerely, Hotel Manager

2/10 Terrible

Rachael

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 9 mar. 2024
Dear Rachael,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

4/10 Mediocre

Leah

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Hotel Manager el 27 feb. 2024
Dear Guest,Thanks for your feedback and 2 ratings. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again.Sincerely, Hotel Manager

2/10 Terrible

Lo

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Manager el 24 feb. 2024
Dear Guest,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again.Sincerely, Hotel Manager

10/10 Excelente

Leidy, Miami

Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 22 feb. 2024
Dear Leidy,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excelente

Yaniris

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice staff and accommodating
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 20 feb. 2024
Dear Yaniris,Thank you for taking the time to share your positive feedback. We're delighted to hear that you had a positive experience with our staff and found them to be very nice and accommodating. Providing excellent service is a top priority, and we appreciate your feedback. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 Excelente

Aimee

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
This was a really good place for the money.. they are renovating so with that there were some chemically smells and some extra noise but not too crazy. The lady who checked us in was super nice, will most likely stay here next time we are in town
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 19 feb. 2024
Dear Aimee,Thank you for your positive review! We're thrilled to hear that you found our hotel to be a good value for the money. We appreciate your understanding regarding the ongoing renovations and any associated inconveniences. It's great to know that the lady who checked you in provided excellent service. We look forward to welcoming you back on your next visit to town and providing an even better experience as our renovations progress.Sincerely, Hotel Manager

8/10 Bueno

Andre

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 5 noches en febrero de 2024
Respuesta de Hotel Manager el 12 feb. 2024
Dear Andre,Thank you for your positive rating on Expedia. We appreciate your feedback and are glad to hear that you had a satisfactory experience during your stay. If there is anything specific you enjoyed or any suggestions you have for improvement, please let us know. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

2/10 Terrible

Nicole

Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 21 mar. 2024
Dear Nicole,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

2/10 Terrible

Noel

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Respuesta de Hotel Manager el 7 feb. 2024
Dear Noel,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

8/10 Bueno

chris

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Hotel is easy enough to find . Check in was fast and friendly around 630pm. Room was clean and spacious, bed very comfortable. And the tv, fridge and heat worked well. Scrapes and markings on walls, and the dresser drawers were all broken, but my stay was comfortable. Breakfast was hot and maintained. Very close to the place I was going to. Overall, I would stay again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 5 feb. 2024
Dear Chris,Thank you for your stay. We're pleased to hear that you found our hotel easy to find and that your check-in process was fast and friendly. It's great that your room met your expectations in terms of cleanliness, space, and comfort. We apologize for the inconvenience with the walls and dresser drawers, and we'll address these promptly. We're glad you enjoyed the amenities, and that our breakfast was to your satisfaction. We appreciate your positive comments about our location. Your willingness to stay with us again is greatly appreciated, and we look forward to welcoming you back for another comfortable stay in the future.Sincerely, Hotel Manager

8/10 Bueno

Fahad

Le gustó: Estado de la propiedad e instalaciones
Microwave wasn't clean and tissue box was kind of empty .. rest was good 👍
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Manager el 1 feb. 2024
Dear Fahad,Thank you for your feedback. We appreciate your positive comments about your overall experience. However, we apologize for the oversight with the cleanliness of the microwave and the partially empty tissue box. Please be assured that we will address these issues to ensure a more thorough and pleasant stay for our guests. Your input is valuable, and we hope to have the opportunity to welcome you back for an improved experience.Sincerely, Hotel Manager

6/10 Aceptable

Parag

No le gustó: Estado de la propiedad e instalaciones
Ok place for the price
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager el 27 ene. 2024
Dear Guest,Thank you for your brief feedback. If you have any specific comments or suggestions about your stay or if there's anything else you'd like to know or discuss, please feel free to share. I'm here to assist you further!Sincerely,Hotel Manager

2/10 Terrible

Donald

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager el 23 ene. 2024
Dear Donald,We're sorry to hear that your experience fell short of your expectations. We take all feedback seriously and would appreciate the opportunity to learn more about your specific concerns so that we can address them accordingly. Thank you for bringing this to our attention.Sincerely, Hotel Manager

10/10 Excelente

Nia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Hotel Manager el 17 ene. 2024
Dear Nia,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

6/10 Aceptable

SULEMAN

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Staff was not courteous. Bath & Washroom was not working properly.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Manager el 17 ene. 2024
Dear SULEMAN,We apologize for the inconvenience you experienced during your stay, especially regarding the staff's lack of courtesy and issues with the bath and washroom. Your feedback is important, and we take it seriously. We'll address these concerns promptly to ensure improvements are made. We hope to welcome you again soon.Sincerely, Hotel Manager

10/10 Excelente

Juan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This has been one of the quietest hotels our family has stayed at.
Se hospedó 3 noches en enero de 2024
Respuesta de Hotel Manager el 16 ene. 2024
Dear Juan,Thank you for your stay. We're thrilled to hear that your family found our hotel exceptionally quiet during your stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 Excelente

Andrew

Se hospedó 7 noches en enero de 2024
Respuesta de Hotel Manager el 16 ene. 2024
Dear Andrew,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

2/10 Terrible

Stephanie

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2024
Respuesta de Hotel Manager el 13 ene. 2024
Dear Stephanie,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager

10/10 Excelente

Amanda

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager el 1 feb. 2024
Dear Amanda,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

2/10 Terrible

JoAnn

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Highlight was the courtesy of the breakfast woman. No person at desk for check-in or check-out; waited 15 minutes each time. Will not be retiring to this hotel.
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Manager el 11 ene. 2024
Dear JoAnn,Thank you for your feedback. We're pleased to hear that our breakfast service made a positive impression. However, we sincerely apologize for the inconvenience you experienced during check-in and check-out with the extended wait times. We understand the importance of efficiency and will address this promptly. We hope to have the chance to better serve you in the future.Sincerely, Hotel Manager

6/10 Aceptable

Virginia

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager. el 9 ene. 2024
Dear Virginia,Thanks for staying with us and giving us a 6-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager