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Opiniones sobre Best Western Rutgers University Hotel

2.5 out of 5
Best Western Rutgers University Hotel
195 Route 18, East Brunswick, NJ

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 39 de 65 opiniones" "
Evaluación: 8 - Bueno. 15 de 65 opiniones" "
Evaluación: 6 - Aceptable. 7 de 65 opiniones" "
Evaluación: 4 - Mediocre. 2 de 65 opiniones" "
Evaluación: 2 - Terrible. 2 de 65 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

9,0/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

angel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
While we were at the lodging, a troublesome person arrived and almost hit me and my roommate.
Se hospedó 2 noches en mayo de 2024
Respuesta de Best Western Rutgers University Hotel Management el 9 may. 2024
We're deeply concerned to hear about your experience, Angel. Have you brought this incident to the attention of the front desk at the moment the incident happened?Please know that we take incidents like this very seriously. We will be reviewing our security measures and addressing this matter with the utmost urgency. We apologize for any inconvenience or distress this may have caused you and your roommate. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly.

10/10 Excelente

Rafael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western Rutgers University Hotel Management. el 29 abr. 2024
Dear Rafael,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our Best Western Rutgers University Hotel. Providing exceptional service and comfortable accommodations is always our top priority, and we're delighted that we met your expectations.It was a pleasure having you with us, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

8/10 Bueno

Jeanne

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean , new room . Nice staff
Se hospedó 1 noche en mayo de 2024
Respuesta de Best Western Rutgers University Hotel Management el 20 may. 2024
Your feedback brightened our day! Jeanne. We're equally delighted that our staff made a positive impression on you. If there is anything special you would like us to prepare for your next visit, please don't hesitate to let us know.

10/10 Excelente

Shukhrat

Se hospedó 1 noche en mayo de 2024
Respuesta de Best Western Rutgers University Hotel Management. el 18 may. 2024
Thank you for choosing to stay with us, Shukhrat. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excelente

Erica

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place
Se hospedó 1 noche en mayo de 2024
Respuesta de Best Western Rutgers University Hotel Management. el 15 may. 2024
Thank you for sharing your positive experience ,Erica. Delighted to have been of service. Looking forward to hosting you again soon!

10/10 Excelente

Erica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice place
Se hospedó 2 noches en mayo de 2024
Respuesta de Best Western Rutgers University Hotel Management. el 15 may. 2024
Thank you for sharing your positive experience ,Erica. Delighted to have been of service. Looking forward to hosting you again soon!

10/10 Excelente

Tamara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The lady at the front desk was very kind and welcoming. She would always greet us and ask how we were doing when ever we passed by.
Se hospedó 1 noche en mayo de 2024
Respuesta de Best Western Rutgers University Hotel Management. el 15 may. 2024
Thank you for taking the time to share your feedback with us, Tamara. We are delighted to hear that your experience with the lady at our front desk was positive. We truly appreciate your recognition of our team's efforts in ensuring your comfort during your stay. Your satisfaction is our utmost reward, and we look forward to welcoming you back for another memorable experience.

4/10 Mediocre

Rose Ludgie

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Odeur de moisissures dès la réception,les couvertures n’ont pas l’odeur de lessive. Accueil pas attrayant et propre
Se hospedó 2 noches en mayo de 2024
Respuesta de Best Western Rutgers University Hotel Management el 13 may. 2024
We are truly sorry to hear about your disappointing experience during your recent stay, Rose Ludgie. Rest assured, we take your feedback very seriously and are taking immediate steps to address the issues you have highlighted. Our housekeeping team is conducting a thorough inspection of all blankets to ensure they meet our standards of cleanliness. If there's anything else we can do to make amends, please don't hesitate to let us know. Your satisfaction is our priority.

8/10 Bueno

Elyas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Best Western Rutgers University Hotel Management. el 15 may. 2024
We appreciate your feedback and look forward to welcoming you back for another fantastic stay, Elyas.

8/10 Bueno

Syed

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The prices were high. The staff was vary prompt and courtesies.
Se hospedó 1 noche en mayo de 2024
Respuesta de Best Western Rutgers University Hotel Management el 13 may. 2024
We're delighted to hear that you found our staff prompt and courteous during your stay, Mr. Raza. However, we're sorry to hear that you felt our prices were high. We strive to provide value for money while maintaining the quality of our services. We appreciate your feedback and will take it into consideration as we continuously work to improve our offerings. We hope to welcome you back in the future for a more enjoyable experience.

10/10 Excelente

Praveen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
One of the best properties with good price! Very clean hotel.
Se hospedó 1 noche en mayo de 2024
Respuesta de Best Western Rutgers University Hotel Management el 6 may. 2024
It was a pleasure having you with us, and we look forward to welcoming you back for another fantastic stay in the future, Praveen. Your feedback motivates us to continue delivering outstanding hospitality. Thank you for choosing to stay with us.

10/10 Excelente

David, Storrs

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Place was great, very nice reception person and rooms were very updated and clean.!shower had great pressure and was hot even with hotel full. Will stay again
Se hospedó 1 noche en mayo de 2024
Respuesta de Best Western Rutgers University Hotel Management el 6 may. 2024
Thank you so much for taking the time to share your experience with us, David. We're absolutely delighted that you enjoyed your stay at Best Western Rutgers University Hotel! It is incredibly rewarding to hear that we hit the mark. Thank you for choosing to stay with us, and we can't wait to exceed your expectations again in the future!

8/10 Bueno

Mary Ann

Se hospedó 1 noche en mayo de 2024
Respuesta de Best Western Rutgers University Hotel Management el 6 may. 2024
Thank you for taking the time to provide your positive ratings, Mary Ann.It is always rewarding to receive positive feedback. We hope to have the pleasure of welcoming you back again soon!

10/10 Excelente

HUAXIN

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
good
Se hospedó 1 noche en mayo de 2024
Respuesta de Best Western Rutgers University Hotel Management el 6 may. 2024
Thank you for taking the time to share your feedback with us, Huaxin. Thank you for choosing to stay with Best Western Rutgers University Hotel, and we can't wait to exceed your expectations again in the future!

10/10 Excelente

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean
Se hospedó 5 noches en abril de 2024
Respuesta de Best Western Rutgers University Hotel Management el 1 may. 2024
Thank you Michael for your glowing review of our Best Western Rutgers University Hotel! We're delighted to hear that you enjoyed your stay with us. If you ever need anything in the future, don't hesitate to reach out. We appreciate your support!

6/10 Aceptable

Ariful

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western Rutgers University Hotel Management. el 30 abr. 2024
Dear Ariful ,Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your recent stay. Your satisfaction is incredibly important to us, and we regret that we fell short of your expectations.We would like the opportunity to make things right and regain your trust. If you would be willing to give us another chance, We would be more than happy to discuss your concerns further and ensure that your next stay with us exceeds your expectations.

10/10 Excelente

Jennifer

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. Comfy bed, clean room, friendly and present staff!
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western Rutgers University Hotel Management. el 28 abr. 2024
Dear Jennifer,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our Best Western Rutgers University Hotel. Providing exceptional service and comfortable accommodations is always our top priority, and we're delighted that we met your expectations.It was a pleasure having you with us, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excelente

Charles E.

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Always a good experience and I love the upgrades
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western Rutgers University Hotel Management. el 28 abr. 2024
Dear Charles E,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our Best Western Rutgers University Hotel. Providing exceptional service and comfortable accommodations is always our top priority, and we're delighted that we met your expectations.It was a pleasure having you with us, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excelente

alain

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
service clientele
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western Rutgers University Hotel Management. el 25 abr. 2024
Dear Alain,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our Best Western Rutgers University Hotel. Providing exceptional service and comfortable accommodations is always our top priority, and we're delighted that we met your expectations.It was a pleasure having you with us, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excelente

Nicholas

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and quiet, I would absolutely stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western Rutgers University Hotel Management. el 24 abr. 2024
Dear Nicholas,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our Best Western Rutgers University Hotel. Providing exceptional service and comfortable accommodations is always our top priority, and we're delighted that we met your expectations.It was a pleasure having you with us, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excelente

Ulysses

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked it good hotel
Se hospedó 5 noches en abril de 2024
Respuesta de Best Western Rutgers University Hotel Management. el 22 abr. 2024
Dear Ulysses,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our Best Western hotel. It was a pleasure having you with us, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excelente

Kathleen

Se hospedó 6 noches en abril de 2024
Respuesta de Best Western Rutgers University Hotel Management. el 22 abr. 2024
Dear Kathleen,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our Best Western hotel. It was a pleasure having you with us, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excelente

Maria

Se hospedó 1 noche en abril de 2024
Respuesta de Best Western Rutgers University Hotel Management el 11 may. 2024
Appreciate your positive rating, Maria. We're glad to hear you enjoyed your time with us. Looking forward to hosting you again soon. Have a great day!"

6/10 Aceptable

Helene, Plattekill

Viajó por negocios, Viajó con su familia
No le gustó: Servicios
The room next door kept opening and closing doors. Super loud and it would shake the wall that my bed was on. 1:30am. Little kids in the room unattended by parents , screaming. Barely slept. Thankfully bed was comfortable.
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western Rutgers University Hotel Management. el 22 abr. 2024
Dear Helene,Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your recent stay at our Best Western hotel. Your satisfaction is incredibly important to us, and we regret that we fell short of your expectations.We take your concerns very seriously. We would like the opportunity to make things right and regain your trust. If you would be willing to give us another chance, We would be more than happy to discuss your concerns further and ensure that your next stay with us exceeds your expectations. Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding and patience.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and quite
Se hospedó 4 noches en abril de 2024
Respuesta de Best Western Rutgers University Hotel Management. el 22 abr. 2024
Dear Michael,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our Best Western hotel. Providing exceptional service and comfortable accommodations is always our top priority, and we're delighted that we met your expectations.It was a pleasure having you with us, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

6/10 Aceptable

Christina

Viajó por negocios
Le gustó: Limpieza
Stayed one night for work. It was right by a major road so it was pretty noisy all night. The bed was a little firmer then id like. Breakfast was standard fare. It was an okay stay overall.
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western Rutgers University Hotel Management. el 22 abr. 2024
Dear Christina,Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your recent stay. Your satisfaction is incredibly important to us, and we regret that we fell short of your expectations.We would like the opportunity to make things right and regain your trust. If you would be willing to give us another chance, We would be more than happy to discuss your concerns further and ensure that your next stay with us exceeds your expectations.Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding and patience.

10/10 Excelente

Kyler

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Management of BW Rutgers el 16 abr. 2024
Thank you Kyler, for taking time to share your positive experience. we look forward to connecting with you again soon!

10/10 Excelente

Michelle

Le gustó: Limpieza, personal y atención
Staff os great
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western Rutgers University Hotel Management. el 22 abr. 2024
Dear Michelle,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay. Providing exceptional service and comfortable accommodations is always our top priority, and we're delighted that we met your expectations.It was a pleasure having you with us, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excelente

Blaisiane

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was good
Se hospedó 2 noches en abril de 2024
Respuesta de Best Western Rutgers University Hotel Management. el 22 abr. 2024
Dear Blaisiane,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay. Providing exceptional service and comfortable accommodations is always our top priority, and we're delighted that we met your expectations.It was a pleasure having you with us, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excelente

Clark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice . Quite just renovated. Would stay at again
Se hospedó 1 noche en abril de 2024
Respuesta de Management of BW Rutgers el 16 abr. 2024
Thank you Clark, for taking time to share your positive experience. We appreciated for your kind word and hope we'll have the chance to serve you again soon.

10/10 Excelente

Michael

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is very clean and maintained
Se hospedó 4 noches en marzo de 2024
Respuesta de Management of BW Rutgers el 16 abr. 2024
Thank you Michael, for taking time to share your positive experience. we look forward to connecting with you again soon!

8/10 Bueno

Tina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were very helpful and the hotel was clean. The bed was comfortable and we slept great. The only reason I am not giving 5 stars is because my deposit is still being held. It has been 3 days since my stay. I returned my key and informed the front desk when i left. Every other hotel has refunded deposit money within 12hrs.
Se hospedó 2 noches en abril de 2024
Respuesta de Best Western Rutgers University Hotel Management. el 22 abr. 2024
Dear Tina,Thank you so much for taking the time to share your experience with us! To your concern, we release deposit the exact time of check out. We do not hold deposit. It takes 2-5 business days depends on banks.We're thrilled to hear that you enjoyed your stay. Providing exceptional service and comfortable accommodations is always our top priority, and we're delighted that we met your expectations.It was a pleasure having you with us, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

2/10 Terrible

Julio

Se hospedó 1 noche en marzo de 2024
Respuesta de Best Western Rutgers University Hotel Management el 23 abr. 2024
Dear Julio ,Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your recent stay. Your satisfaction is incredibly important to us, and we regret that we fell short of your expectations.We would like the opportunity to make things right and regain your trust. If you would be willing to give us another chance, We would be more than happy to discuss your concerns further and ensure that your next stay with us exceeds your expectations.

10/10 Excelente

LOS DUENDES

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Best Western Rutgers University Hotel Management el 23 abr. 2024
Dear Los Duendes,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our Best Western Rutgers University hotel. Providing exceptional service and comfortable accommodations is always our top priority, and we're delighted that we met your expectations.Your feedback motivates us to continue delivering outstanding hospitality to all our guests.It was a pleasure having you with us, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excelente

Hayley

Viajó con su pareja
Staff was friendly, and helpful. Breakfast was delicious. The room was clean and comfy.
Se hospedó 1 noche en marzo de 2024
Respuesta de Best Western Rutgers University Hotel Management. el 22 abr. 2024
Dear Hayley,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay. Providing exceptional service and comfortable accommodations is always our top priority, and we're delighted that we met your expectations.It was a pleasure having you with us, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excelente

Khalil

Le gustó: Limpieza, personal y atención, servicios
Beautiful room, excellent service, Very clean and i was extremely comfortable !
Se hospedó 1 noche en marzo de 2024
Respuesta de Best Western Rutgers University Hotel Management el 23 abr. 2024
Dear Khalil,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our Best Western Rutgers University hotel. Providing exceptional service and comfortable accommodations is always our top priority, and we're delighted that we met your expectations.Your feedback motivates us to continue delivering outstanding hospitality to all our guests.It was a pleasure having you with us, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excelente

KAREN

Very friendly people and the room was great
Se hospedó 1 noche en marzo de 2024
Respuesta de -Joy, General Manager el 25 mar. 2024
Thank you so much for leaving us your feedback, we are truly glad that you enjoyed your stay and looking forward to having you again soon!

10/10 Excelente

Dario, Costa Mesa

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Best
Se hospedó 3 noches en marzo de 2024
Respuesta de -Joy, General Manager el 20 mar. 2024
Thank you so much for taking the time to rate your stay with us. We are looking forward to welcome you again soon!

8/10 Bueno

Shiyu

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de -Joy, General Manager el 11 mar. 2024
Thank you so much for taking the time to rate your experience with us. We are looking forward to welcome you again on your next stay!

10/10 Excelente

Mary Grace

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It’s a nice place to stay
Se hospedó 1 noche en febrero de 2024
Respuesta de Joy, General Manager el 9 mar. 2024
Hello Mary Grace. Thank you so much for taking the time to share your experience. We are delighted to hear that you enjoyed your stay, as it is our main goal to make your stay with us the most comfortable and pleasant as possible. We look forward to welcoming you back soon.